In a closely interconnected world, poor responses to infectious disease can lead to severe adverse effects for public health, economic growth, tourism, business and industrial performance, and political and social stability. EDs are the frontlines of infectious disease in medical care systems and thus are key locations for epidemic prevention. This is the first paper comparing ED responses for SARS epidemic with those for COVID-19 epidemic. During the SARS outbreak in Taiwan, nearly 30% of cases were health care workers (HCWs), and this high infection rate resulted in 7 hospital outbreaks and lockdowns. During a 5-month period from early February to early July, there were 346 SARS cases and 73 (21.1%) deaths[12]. In addition, some of these HCWs were sources of disease transmission. However, during 7 months of COVID-19 from late January to late August, there were 514 new cases and 7 deaths (1.4%), of which 1% were HCWs; no hospitals were closed[13]. These differing results may be strongly associated with reforms to epidemic prevention policies after the SARS outbreak.
Changes in PPE preparedness
During the SARS epidemic, a lack of alertness to infectious disease and basic PPE usage resulted in nosocomial infection and community infections[14]. The Taiwan CDC learned from the SARS outbreak and reformed infection control policy stipulating that hospitals should prepare at least 1 month of basic PPE. In addition, a hospital accreditation system would audit their performance. The policy helped hospitals stay alert and maintain adequate basic PPE during normal periods. When the pandemic was announced, basic PPE could be put into practice immediately. During the COVID-19 epidemic, this policy change was reflected in the significant improvement in basic PPE use at all levels of ED, and especially in regional and local hospitals. However, preparing PPE was still difficult in some non–medical center hospitals. Furthermore, when the pandemic increased in severity and sustained, the supply of basic PPE such as surgical masks or N95 masks may have become short. The continuous supply of adequate basic PPE may have become a daunting challenge for all hospitals.
The need for high-grade PPE at EDs is still unclear. The coronavirus is predominantly transmitted by droplets but can become aerosolized during aerosol-generating procedures[15]. EDs are places where high-level precautions must be taken against airborne transmission because many critical patients require emergency intubation and respiratory therapies. A high level of respiratory protection (above the level of N95 masks) is recommended for aerosol-generating procedures[16]. In this study, the preparedness of high-grade PPE was increased at all levels of hospital during the COVID-19 pandemic, but the percentage was still low, especially in small- to medium-level hospitals. Even in medical centers with a high preparedness of high-grade PPE, there were difficulties coping with the large number of critical patients. This indicates that EDs in Taiwan still faced the risk of infection by airborne transmission. Emergency physicians have published some designs for isolation in the literature during the COVID-19 pandemic[17,18]. This phenomenon may reflect that the provision of high-grade PPE in Taiwan may actually be insufficient, such that physicians have needed to design their own devices or no-contact methods to protect themselves[19]. The hospitals and government should formulate a new policy to solve this problem as soon as possible.
Changes in ICM implementation
After the SARS outbreak, the Taiwan CDC changed some ICMs including encouraging the establishment of isolation room at EDs, recording TOCC (histories of travel, occupation, contact, and cluster) at ED triage, and providing masks free of charge for fever patients. Hospital infectious control teams were requested by the Taiwan Joint Commission on Hospital Accreditation to audit performance. When the epidemic prevention alert was activated, all patients with TOCC were requested to be treated outside of ED. Very early during the COVID-19 epidemic, the CDC ordered EDs to set up body temperature screening devices at entrances and to restrict visitors[20,21]. The performance and cooperation of hospitals were effective. However, there were still difficulties in implementing the quarantine of fever patients outside ED and establishing isolation rooms, especially in small- to medium-sized hospitals, during both the SARS and COVID-19 epidemics. The main reason may be the difficulty of modifying ED spaces that are also not sufficiently large to set up adequate isolation rooms. When there were patients who needed to lie in bed or required resuscitation, the problem of insufficient quarantine space became the largest challenge for EDs. Rapid polymerase chain reaction (PCR) testing may help to reduce demand; however, when many suspected patients are rushed into EDs or the PCR tests are not accurate or rapid enough, the prevention system may malfunction[22]. At such times, it may be recommended to transfer infected patients into mobile cabin hospitals or specialized hospitals[23].
The implementation of additional ICMs is dependent on the considerations of different hospital administrators. The implementation of separate fever triage wards and the restriction of admissions of fever patients were significantly decreased in small- to medium-sized hospitals during the COVID-19 epidemic, which may be because the COVID-19 virus was more quickly identified by PCR testing than was the SARS virus[24,25]. This could also explain the decreased percentages of inward restricted patient transfers and outward suspected case transfers. For the next pandemic, the earlier in time that pathogen information and identification is released and applied, the more effectively additional ICMs can be chosen at EDs.
Changes in response timing
During the SARS epidemic, ambiguous information caused hospitals to worry about the epidemic’s effects on patient volume and revenue, such that announcements regarding PPE usage and implementation of ICMs became slow and hesitant. With similar reasoning to that of the hospital administrators, the government was concerned about social panic and economic consequences, such that many ICMs became controversial. Advice from experts was suppressed, such that orders for basic PPE and ICM implementation often began later than did the frontline HCWs themselves[26]. During the COVID-19 epidemic, not only was the Central Epidemic Command Center (CECC) quickly established, but their orders were also consistent and powerful. After the experience with SARS, the government provided bailout programs to the hospitals, and hospitals were more willing to cooperate with the government's epidemic prevention polices. Financial backup from the government also increased the authority of the CECC. During the COVID-19 epidemic, the ED responses at the early stages proved that effective commands from the CECC underwritten by financial support to hospitals from the government were key for epidemic prevention.
Changes in ICM performance
The effectiveness of epidemic prevention responses in EDs mainly depends upon the provision of sufficient resources at the hospital. The difficulties faced by EDs often reflect hospitals’ administrative considerations and the availability of resources. The closure of EDs may be one of the most effective ways to prevent HCWs from burning out and hospitals collapsing during a pandemic[27,28]. However, this measure may collapse the medical care system, cause social panic, and violate patient rights, and thus it was not a sensible or smart measure for preventing hospital outbreak.
Although the CECC does not support restricting inward or outward transfers of suspected patients, when the resources of the hospital isolation room are insufficient, these emergency response methods may be used. After the SARS outbreak, the CDC supported many hospitals in different locations to establish qualified laboratories for reverse transcription–PCR testing, and hospitals could therefore identify infected patients more quickly. The use of the isolation rooms became more accurate and the pressure to set up a fever screening team or to restrict patient transfers was relatively reduced. This may explain why it was more difficult to restrict fever patient admissions than to implement fever screening wards. However, as mentioned, if too many infected patients were identified, EDs would be shut down immediately because of a lack of adequate isolation rooms.