We now live in an artificial intelligence era (AI). The impact of artificial intelligence (AI) on education and higher education is a hot issue of discussion and experimentation. AI is affecting education/higher education, which requires a concise description of skills universities must educate students to prepare them for an AI future of work (Grace Ufuk, 2020). Artificial intelligence has resulted in novel teaching and learning solutions that have been tested in various settings. Apart from its impact on education, AI significantly impacts labour markets, industrial services, agricultural processes, values chains, and the workplace (Kelly, 2021). AI in playing adopting virtual intelligence by most educational systems worldwide and basically by higher institutions during the pandemic (Senel & Can, 2021).
Current studies indicate that AI is vital in education quality. Equally, Khare and Stewart (2018) believe that AI positively impacts students from a life-cycle perspective using chatbots to support learners and provide better services. AI is also used in auto-grading, constructive feedback, and academic advising (Khare & Stewart, 2018). A Russian study highlighted educational services perspectives diversifying AI, the fourth revolution, and the social consequences of digitalisation markets. Results revealed that AI stimulates academic and teaching staff reduction. Meanwhile, the economy's digitalisation leads to new education services as entrepreneurship, financially independent institutions, and AI trained staff (Bogoviz et al., 2019).
An analogous Ecuadorian study on how universities gather information about students and predict academic outcomes for proactive curricula, students' attention, and resources management. This study was based on neural networks and AI to parametrise perception. The results revealed the significance of AI in processing the socio-economic data (García-Vélez et al., 2019). Evenly AI was used in the scientific literature in higher education via a study that used Web of Science and Scopus databases from 2007 to 2017 via a bibliometric approach. Results revealed an interest in the subject's literature (Hinojo-Lhavena, Aznar-Díaz, Cáceres-Reche, & Romero-Rodríguez, 2019). Correspondingly, Muniasamy and Alasiry (2020) argue that deep learning and AI impact e-learning in auto-grading via LMS platforms. The authors applied deep learning in developing e-learning sources and platforms using predictions, algorithms, and analysis. Results revealed that deep understanding plays a significant role in creating platforms and shaping the future of e-learning (Muniasamy & Alasiry, 2020).
Likewise, Alyahyan and Düştegör (2020) consider students success as institutions’ performance matrices. Therefore, they investigated AI's role in predicting at-risk students and taking preventive measures for better performance. Results revealed AI efficiency in mining data, addressing issues and students' needs. Consequently, AI-supported academicians and institutions decide to bring all potentials of success (Alyahyan & Düştegör, 2020). Equally, Vinichenko, Melnichuk and Karácsony, (2020) studied the most efficient technologies to bridge employee motivation and institutions’ incentives using motivational AI. The study investigated academic motives and the university stimulating effect connection. Findings revealed a discrepancy between motivation and stimulation, which has impacted innovation fulfilment. These gaps required applying innovative systems based on AI to meet the digital economy's requirements of the 21st century. The use of AI improved the staff creative competitiveness and impacted citation index and academic reputation. AI brought advanced solutions to the emerging problems by motivating staff, reducing the imbalance in staff motives and university incentives, and increasing staff publication and grants (Vinichenko et al., 2020).
Finally, AI and robotics are having a long-term impact on HE. These impacts are technical and pedagogical as well as social (Cox, 2021). Equally, Moridis and Economides (2009) combined various evidence on online assessment interference. A formula-based method was implemented in three European regions to predict 153 students’ moods via data emanated experiments. Findings vindicated to a high level the assumptions of the formula-based method about students' moods. Evenly, results showed that algorithms and neural networks should complement each other for better recognition mechanisms. Equivalently, neural networks can replace tutoring systems that affect recognition methods (Moridis & Economides, 2009).
The taxonomy expanded upon D'Mello and Graesser (2015) dichotomy of emotion-aware systems to guide a system that can foster positive emotions along the learning process via different approaches, design features and data sources. Comparably, Kaplan and Haenlein (2019) define AI as the system's ability to interpret, learn and apply data to achieve defined goals and tasks via a flexible application. The study analysed how AI differs from the internet of things and big data. Thus, it suggested looking at AI via evolutionary stages such as narrow and general AI or focusing on other systems such as human-inspired and humanised scholars. Results presented a framework that helps an organisation consider AI's internal and external implications in three labels C-model: confidence, change and control (Kaplan & Haenlein, 2019).
Consonantly, Tashfeen (2019) explored how policymakers see education future within the continuing technology disruption. Thus, two learning alternatives were developed a vignette approach of the emerging technologies and space scenarios framework. Findings revealed that future scenarios involving cooperative styles like human machines cooperation and active virtual learning produce more desirable benefits for education stakeholders. Implementing AI, 5G and automation will customise HE delivery and work landscape (Tashfeen, 2019).
Online learning increases demand, artificially intelligent teaching, machine learning, and teaching assistants experimented with AI teaching assistance in the USA without knowing how learners perceive AI assistants. Findings indicated AI teaching assistant efficiency, communication ease, and AI teaching assistant’s eventual adoption. The researchers recommend using teacher assistants and further investigations to understand better the nuances of AI teaching assistants' learning and teaching (Kim, Merrill, Xu, & Sellnow, 2020).
Moreover, Xiao and Yi (2020) investigated AI's efficiency in HE teaching and education's remarkable regularity of individual subjects. The study suggested personalised education that considers learners' desires and societal development needs. Evenly affirm the inefficiency of traditional teaching methods in fulfilling individualised learning. Therefore, AI is the best alternative to achieving personalised learning via data analysis and modelling methods. Thus, AI predicts and tracks students' performance based on individualised training (Xiao & Yi, 2020).
GNS, Sanjinis and Nardo (2012) developed AI fuzzy logic assessment methods and competencies using Bolivia's subjective and objective tutor and tutee features. Findings indicate the method's usefulness at all education levels (GNS et al., 2012). Comparably, Camps et al. (2016) argue that HE activities human-like system applications of knowledge to analyse academic credits and validate them for students from other institutions. Thus, an AI system was created to validate higher institutions' academic credits. The approach followed elicitation, modelling and construction of knowledge base. The findings indicate that the system achieved the goal and acted as an efficient tool validating academic credits analysis to a level of 89.4% (Campos et al., 2016).
Likewise, Radović, Petrović and Tošić (2020) highlighted the requirements of an efficient curriculum along with an improved and renewed assessment method. The Comprehensive Integrative Puzzle (CIP) is one of the promising emerging practices. However, it requires high efforts, a team of experts, a native representative of the English language, and a time-consuming approach that presents an automatic generation of CIP assessments questions. Findings indicate that the adoption of ontological knowledge representation enables multilingual education domains. Medical education automation is one of the most challenging fields in the CIP. However, automation promises innovative teaching methods in all educational domains (Radović et al., 2020).
Correspondingly, sustainable AI requires ethical governance in increasing worldwide demand. China has enhanced AI technologies and published AI ethical guidelines and principles to benefit societies, companies, states, and research organisations by stressing: privacy, security, safety, reliability, accountability, transparency, and fairness. Equally, the Economic countries released AI ethical guidelines and governance regulations. In 2018, the EU announced the General Data Protection Regulation (GDPR). Equally, the White House issued AI executive order to maintain American leadership. The National Institute of Standards and Technology developed technical regulations for reliable, robust and trustworthy AI systems. Equivalently, the United Nations promised to promote AI ethics and called for an AI conference in 2019 stressing AI links with human values. Finally, Google, Amazon, Microsoft, Alibaba, Baidu and Tencent got involved in AI ethics and governance (Bozkurt et al., 2021).
AI is vital in knowledge management, learning, teaching and skills development. Thus, AI is needed along with human skills as it is a requirement of the future workforce. Automation and the gig economy radically change job descriptions and work methods, making human and AI skills, adaptability, and resourcefulness key to success (Taneri, 2020). Gong et al. (2019) highlighted the potential of AI in transforming radiology and clinical practices. The study targeted Canadian medical students and their perception of AI's influence on their radiology majors' performance. Findings revealed that most 67.7% disagree that AI would replace radiologists, in contrast with a minority of (29.3%) who agreed that AI would replace radiologists in the future. Additionally, 48.6% were anxious considering AI in radiology. The radiology community was interested in expert opinions on AI and suggested that medical students educate about AI's possible impact on radiology (Gong et al., 2019a).
Likewise, LIorente (2020) stresses the various revolutions from engine steam to electricity and assembly lines, moving to the computer in 1960 and the fourth revolution. The fourth revolution involves AI, digital technology, globalisation and hyperconnectivity (G5). This revolution requires radical lifestyle changes and the workplace. The social labour situation faces significant difficulties such as increasing unemployment, the ageing society, the emergence of new leading sectors in the job market, exponential technology development, the excessive use of robotisation and globalisation of the market. Consequently, radical changes require new educational systems, companies and work organisations. Results indicate automation will increase productivity, devalue salaries and eradicate tasks. E-workers will have different ambitions than the current ones. The concept of jobs will be replaced by career professionalism. The big corporate economy will replace the current one (Llorente, 2020). Finally, this systematic review investigates how artificial intelligence affects higher education and studies the impacts of AI on education quality, the learning and teaching process and future careers.