Study design
We performed a cross-sectional study to evaluate whether negative emotional reactions regarding having tested negative in previous SARS-CoV-2 serology were a risk factor for burnout. Secondarily, we evaluated the prevalence of burnout and the factors associated with it among HW in the COVID-19-dedicated clinical area of Hospital das Clinicas (HC), located in São Paulo, Brazil.
Participants
Serology was offered to all HW in the COVID-19-dedicated clinical areas between 14th and 28th May, 2020. These HW were requested to answer an online questionnaire.
Setting
Hospital das Clinicas is a public teaching hospital located in São Paulo. It comprises seven buildings with 2,200 beds and 22,000 employees. The Central Institute is an 11-floor building with 6,000 HW, and was designated to receive severe COVID-19 cases in the city of São Paulo. It included an emergency department, 300 ICU beds, and 500 beds in regular wards. The entire building was dedicated to COVID-19 care. Between 30th March 2020 and 6th July, 3,483 patients with COVID-19 had been hospitalized in the Central Institute.
PPE was made available to all HW who were instructed to use N95 respirators or surgical masks according to the type of contact with patients. HW who provided direct patient care wore N95 masks and scrubs during their entire shifts. When examining or touching patients they added disposable gloves and a gown. When performing aerosol generating procedures, they added a gown, gloves, and a face shield. HW were trained to don and doff PPE in face-to-face sessions and with videos and posters.
HC offers SARS-CoV-2 RT-PCR to all HW with respiratory symptoms. Symptomatic HW are evaluated at a dedicated HW health service (located in a separate building) and, if indicated, nasopharyngeal swabs are collected for SARS-CoV-2 RT-PCR.10 If positive, the HW receives paid leave during 14 days from the onset of symptoms.
A mental health support program was implemented for HW during the pandemic using a hotline and clinical evaluation when necessary.
Definitions
A HW was considered to have been infected if he/she presented a positive serology result. A HW was considered to have had oligo/asymptomatic COVID-19 if his/her serology was positive and he/she had never been previously tested for SARS-CoV-2 by RT-PCR, even if he/she had presented mild symptoms.
Burnout
To access burnout symptoms for the present study, we used a non-proprietary, single-item burnout measure based on the Maslach Burnout Inventory (MBI).7 The MBI is the most accepted measure of burnout, widely used as a self-survey measure.7 The inventory comprises three scales: 1) emotional exhaustion (nine items), a state of chronic emotional and physical depletion; 2) depersonalization (five items), a sense of disconnection from coworkers and clients; and 3) diminished personal accomplishment (eight items), a negative sense of self-value and ability.7,11 West and colleagues12 validated a single item from the MBI emotional exhaustion (MBI:EE) as a standalone burnout measure, which we used in the present study. Dolan and colleagues 7 compared this scale to the validated single-item from the MBI:EE and focused their analyses on different occupations such as physicians, nurses and administrative clerks. They found that the scale used in this study is a reliable substitute for the one-item MBI:EE across occupations, with a high Pearson correlation and area under the curve. 7. Besides, the single-item burnout measure has logistical advantages over the one-item MBI:EE validated by West and colleagues, because it is non-proprietary and easy to interpret, when compared with the one-item MBI:EE. 7 For the present study, we used a free translation of this item into Portuguese.
The non-proprietary single-item burnout measure instructs respondents to define burnout for themselves: “Overall, based on your definition of burnout, how would you rate your level of burnout?” Responses are scored on a five-category ordinal scale, ranging from 1 = “I enjoy my work. I have no symptoms of burnout;” to 5 = “I feel completely burned out and often wonder if I can go on. I am at the point where I may need some changes or may need to seek some sort of help.” This scale is often dichotomized as ≤2 (no symptoms of burnout) versus ≥3 (1 or more symptoms). Scores 3 (“I am definitely burning out and have one or more symptoms of burnout, such as physical and emotional exhaustion”), 4 (“The symptoms of burnout that I’m experiencing won’t go away. I think about frustration at work a lot”), and 5 (“I feel completely burned out and often wonder if I can go on. I am at the point where I may need some change or may need to seek some sort of help”) were considered to be mild, moderate, and severe burnout, respectively.
Questionnaire
Besides the scale described above, the participants also answered questions regarding major domains of the HW experience and well-known factors associated with burnout, namely exposure, workload, and, especially, given the focus of the present study, questions about the emotional reactions to the results of previous serology. More specifically, we asked whether they had negative feelings (outraged, angry, more anxious, sad, or depressed), positive feelings (less anxious or happy) or felt indifferent about testing negative in the previous SARS-CoV-2 serology. These questions were validated by experts in infectious diseases and clinical psychiatry.
The questionnaire also included investigation about demographic data, professional category, type of PPE used, previous diagnosis of COVID-19, and the occurrence of respiratory symptoms since the beginning of the pandemic, distancing from family/friends who were their social support; loss or change of routine; decrease in public safety; anxiety, tenseness, and depression associated with COVID-19; and perception about their serology.
The questionnaire was hosted on the Survey Monkey platform and was offered to all subjects who participated in the study. Response was voluntary. The questionnaire was made available using a quick response code that was sent by email or WhatsApp, placed on posters throughout the hospital, and at the site of blood collection.
SARS-CoV-2 serology
Serology was offered to all HW including contractor services such as cleaning, security, and laundry. Blood collection was performed from 6 a.m. to 5:30 p.m. on different floors to facilitate access during work shifts. Posters explaining the methodology and meaning of serology results were made available, as well as a telephone hotline. HW were instructed to seek the HW health service if they presented respiratory symptoms.
Chemiluminescence
The chemiluminescence test (CIT) (DiaSorin-Italy) used in the present study detects SARS-CoV-2 IgG antibodies. The serological method used was chemiluminescence with IgG. According to the manufacturer, IgG levels lower than 12.0 AU/mL were considered non-reactive. Between 12.0 and less than 15.0 AU/mL were considered inconclusive while levels equal to or greater than 15.0 AU/mL were considered reactive. This serology assay has sensitivity of 91.6 (72.7 to 98.2) and a specificity of 98.4 (94.8 to 99.7).13
Data analysis
Categorical variables were presented as absolute numbers and percentages, and continuous variables as median and interquartile range [IQR], because all continuous variables showed skewed distributions. The bivariate associations between clinical/sociodemographic characteristics and burnout symptoms was initially assessed using simple logistic regression. We subsequently built a multivariable logistic regression model based on the statistical significance (p < 0.1) in the bivariate analyses. The inclusion of age and sex was decided a priori. Variables that were associated with the presence of burnout symptoms in the bivariate analysis were also included in a multiple logistic regression model to predict the presence of severe burnout symptoms, along with the inclusion of gender and age as independent variables in this model. Age was analyzed as a continuous variable and each professional category and hospital unit of work was analyzed as a dummy variable. Statistical tests were two tailed, with a significance level of 0.05. The software SPSS (version 17.0) was used for the analyses.
Ethical approval
This study was approved by the Brazilian national ethics review board (CONEP), protocol number 30701920200000068.