Respondents’ socio-demographic characteristics
IDI respondents were mostly female (19/24), one third were between 18- 28 years old and another third was between 28 to 38 years of age. Almost half of the respondents completed primary level education. Two-third of our respondents were homemakers and one third of the households earned US$ 62.50 to US$ 125 per month. One-third of the households were living in the community for between 21 and 40 years (Table 2). Among the 28 focus group discussion participants (technical supervisors and caretakers recruited from same community) more than half (16/28) completed a bachelor’s degree and more than half (16/28) were living in the same community where they were managing MAR site for more than 25 years. The both key informants (MAR installation and management staff) had post graduate degrees.
As we found quite similar responses between the groups; current user, former user and never user, we present combined findings.
Salinity impact on human and animal health
An important motivator for developing the MAR system and therefore an important element of MAR management was the perceived health benefits of drinking low saline water. Thus, we explored health impact perceptions. More than half (13) of respondents reported that drinking saline water causes diseases such as diarrhea, dysentery, gastritis, digestive or abdominal disorders; none described impact on blood pressure. Some (4) could not name a specific health hazard related to water salinity. About one third of respondents (9) mentioned that saline water also affects animal health and has a negative impact on the environment. They said that livestock (cows and goats) suffer from diarrheal disease from drinking saline water. Two respondents mentioned that salinity hampers optimal crop and plant growth. One mentioned that fish die in saline water. However, one current user from Khulna mentioned that,
“Saline water is not so harmful because saline can be removed from the body but it is not possible to remove arsenic”
Preferred water sources for drinking
More than two thirds (13/18) of current MAR users reported MAR as their preferred drinking water source, 3/18 users and 1/3 former user preferred rain water (Table 2). One user said,
“I prefer MAR water than other water sources because quality of MAR water is better. But sometimes its quality deteriorates because iron comes up with water. I think it happens because pond water is mixed with ground water in MAR.”
However, some (6; 1 current, 2 former and 3 never user) respondents preferred water from pond sand filters. One former user stated:
“My husband cannot drink MAR water because of saltiness or salinity that is why I go to collect water from [neighbor’s] house PSF.”
Regarding saltiness, one FGD participant stated, “If we lift/abstract 4000 liters water per day and recharge/infiltrate 3000 liter, then MAR water will be saline.”
MAR water knowledge and use
To enhance MAR system management, understanding the level of knowledge and reasons for use/non-use were assessed among community respondents. Almost half (11) reported that they were familiar with MAR but don’t understand how it works. However, one third (8/24) said they knew how it works. They mostly heard about MAR from their neighbors or from others in their locality/village. Only one reported that he heard about MAR through a meeting. Those who were motivated to use MAR water reported their understanding by stating:
“MAR is the source of fresh water. In this system fresh pond water and harvested rain water is infiltrated at the ground layer through a filtering process. Water is stored in a reserve tank. It has also a tubewell with this system. People can collect water by pumping the tubewell.”
“So far I know about MAR, it brings up water from underground by a machine and filters water with medicine then supply water comes through a tube well.”
“This water gets filtered in 3 steps. At first, water is filtered in the tank installed on the top. After that in the selection well where there is sand, water is again filtered there. Lastly, while water is pumped up, it is filtered again for the third time. There is less possibility of germs and bacteria to get inside (the MAR system.)”
Lack of sufficient information about the MAR system and messages to encourage uptake were commonly cited barriers for MAR water use, identified by all the participants in all FGDs and by key informants. One key informant stated,
“We cannot expect sustainability without community mobilization. At first we need to make the community aware about MAR technology.”
Moreover, one FGD participants said; “As we work at the MAR site, we know MAR water is safe because we have seen the test reports. But they did not deliver us any microbiological report to show the community. That's why community people do not want to believe what we say verbally. Once we can show the report to the community residents as evidence, they will believe that MAR water is safe.”
The majority (17/24) considered MAR water safe because they think there are no germs present. Nonetheless, respondents mentioned several problems including dissatisfaction with water quality (salinity/iron/smell/dirt in the water) that can act as barriers to uptake. Study respondents stated:
Former users said “I used to collect water from there (MAR). But recently, I collect less from there as my husband doesn’t like to drink water from this source. Other members do not wish to drink water from there as children urinate or defecate near the tank (of MAR).
“Water is saline a little bit. We faced difficulties in digestion, abdominal discomfort and we suffered from diarrhea and nausea for drinking MAR water. So, people are not using it now.”
A current user said “My sister-in-law never drinks MAR water. She never touches water of that pond. There is a toilet on the top of that cyclone center (where MAR is situated). The septic tank of that toilet is set on the edge of that pond. A few days ago…edges of that pond sank/broke, then the tank came outside. She thinks that feces from that tank go into that pond. That is why she doesn’t drink water from that pond
Some respondents described what they perceived as health advantages of drinking MAR water. One current user said;
“My family members are not getting affected with diarrhea and cholera for the last 6 months after they had started drinking this water. This water is safe and good for health.”
MAR system management
Almost half (10) of our community member respondents considered maintenance issues the primary concern for MAR technology sustainability. They suggested that to maintain this system, to manage payments and to maintain the quality of water, proper maintenance and oversight of MAR sites are needed. This may help to the increase the proportion of MAR water users. Moreover, respondents described the importance of the caretaker role. Respondents mentioned that improvement of water quality, water availability and proper maintenance is essential for sustainability. One respondent stated,
“Sustainability of this MAR technology depends on good maintenance and on responsible honest dedicated caretaker.”
A range of problems were described in collecting water, and some respondents found collecting water a positive experience. They stated:
A current user said “Usually, I collect MAR water in the evening twice or thrice every day. MAR is located in the Madrasha (Islamic religion educational institution) area that is why it was not feasible for a woman to collect water from MAR at day time.”
A current user from a high salinity community said “My previous water source was two hours walking distance.”
A current user said “Usually I go to collect water from MAR in the morning, so I get water within 5 minutes. But the women go to collect more water from MAR in the evening, so they need to stand in a queue for a long time.”
A current user said “We are all living here drink this water. Whenever we go to collect water we meet with each other and get an opportunity to greet each other. It is easy/good to stay united.”
However, regarding the limited water collection time, one FGD participant (MAR management supervisor/caretaker) stated that “In some MAR sites, tap remains open to collect water all the time but in some other sites tap is opened two times in a day, like in the morning and in the evening. If we keep it open for the whole day; people, mostly children waste water.”
Respondents reported that the MAR system is maintained and managed by a user committee with a caretaker appointed to look after the site; daily system maintenance and operation. Users contribute a small sum of money every month towards maintaining the MAR system (for electricity bills and repairs), usually between USD 0.25 to USD 0.75. The payment is sometimes based on the financial ability of households. One respondent mentioned that,
“We, the users have formed a committee and appointed a caretaker to maintain this MAR site. He cleans the sack and repairs washers. Sometimes a daily laborer is hired to clean the sack/jute bag inside the filter.”
Individual respondents reported, “My uncle is the president of the MAR committee. We don’t need to pay”; “We are not paying willingly. Previously we did not pay any money. If MAR provides water for the whole day then we will pay 20 taka (USD 0.25) willingly”;“It is affordable to spend 2 taka (USD 0.025) daily for drinking purposes for this kind of safe water source;”;“Payment should be fixed considering household’s financial ability. 20 taka is burden for poor people.”
Some respondents reported that they paid for water prior to the MAR system installation. They said:
A current user said “When water supply from MAR had not started, I used to pay 80 (USD 1) taka monthly for using PSF supply water. That was not affordable for me”
Another current user said “Sometimes when there is water scarcity then I have to bring water from a distant place by van and spend 60-100 taka for that. For 2 drums of MAR water (each drum contains almost 200 liter water) I have to pay 60-70 taka. During summer we need to carry water by van”
Some of the users (4) were not paying for MAR use but they mentioned some of their demands and they told that they will be willing to pay in the future if those demands are fulfilled. Some of their demands were; if water quality improves and all the villagers agree to pay monthly USD 0.13 to USD 0.25, and if MAR water remains available the whole day; then they will be willing to pay for MAR water in future. One respondent stated,
“We are not paying willingly. Previously we did not pay any money. If MAR provides water for the whole day then we will pay (USD 0.25)20 taka willingly.”
In contrast, key informants (who oversee the MAR implementation) and focus group participants (MAR management supervisor/caretaker) thought that management and maintenance issues were their primary concern, which were impeded by limited funds, as users do not pay regularly. He said,
“Irregular payment of money creates problem in maintenance and management of MAR technology.”