F-PGS A (original pilot group) transitioned as a ‘business as usual’ group from May 2019. F-PGS B and C commenced in September 2019 and F-PGS D and E commenced in January 2021.
There were 76 total new recruits to the program following the pilot group (May 2019 to August 2021). All groups have functioned at 100% capacity (10 participants + 2 facilitator/co-facilitators) since inception, excepting F-PGS E (commenced with 6 participants + 2 Facilitators/Co-facilitators) due to relative lower numbers of dietitians working in community mental health positions. Recruitment to vacancies is reflected in the higher total numbers below. Total group numbers are shown in Table 1 below.
Table 1: Clinical Practice Areas and Launch Dates
GROUP
|
COMMENCE
|
CLINICAL FOCUS AREA WITHIN EATING DISORDERS
|
TOTAL PARTICIPANTS
|
F-PGS A
|
May 2019
|
Qld health dietitians – general ED focus
|
19 (includes 10 pilot participants)
|
F-PGS B
|
September 2019
|
Private practice dietitians ED focus
|
23
|
F-PGS C
|
September 2019
|
Paediatric/adolescent dietitians ED
|
20
|
F-PGS D
|
January 2021
|
Private practice dietitians ED focus
|
13
|
F-PGS E
|
January 2021
|
Community ED focus
|
11
|
There were 27 withdrawals from the F-PGS program during the evaluation period between May 2019 and August 2021. Ten participants withdrew prior to six months' participation and did not complete the follow-up survey. Reasons for withdrawal were documented. Nine participants withdrew secondary to parental leave and 18 due to workload/position change.
The baseline survey was sent to all participants and completed by 59 F-PGS participants (77.6% response rate). The follow-up survey was completed by 37 participants (56% response rate). The LCP Survey was sent to all past and current QuEDS F-PGS participants (including pilot group) with valid email addresses (70) and received 50 responses (71% response rate). Participant characteristics are shown in Table 2 (Characteristics of survey respondents) for all three surveys. Of the follow-up survey respondents, 28 (76%) could be matched to the baseline survey. The LCP survey was not intended to be matched to previous surveys. A greater proportion of the total responses to the baseline and follow up survey were from group B and C participants, reflecting the larger number of participants through these groups (longer duration than groups D and E) and the exclusion of pilot participants (original participants of F-PGS A) from the baseline and follow-up surveys. Almost ¾ of respondents (73% baseline, 76% follow-up) were from a Metro centre or capital city (table). More than 20% of participants were from rural and remote centres. Around half the respondents in both groups (46% and 54%) reported having less than 5 years clinical experience, with more than 20% greater than 10 years' experience.
Table 2. Characteristics of survey respondents
|
Baseline
Survey
|
Follow-up Survey
(6months)
|
Learning and Clinical practice survey
|
Respondents
|
59 (78%)
|
37 (56%)
|
50 (71%)
|
F-PGS
|
|
|
|
A (general focus)
|
7 (12%)
|
3 (8%)
|
11 (22%)
|
B (private practice)
|
16 (27%)
|
9 (24%)
|
13 (26%)
|
C (adolescent focus)
|
16 (27%)
|
8 (22%)
|
8 (16%)
|
D (private practice)
|
11 (19%)
|
6 (16%)
|
10 (20%)
|
E (community focus)
|
6 (10%)
|
4 (11%)
|
8 (16%)
|
Not stated
|
3 (5%)
|
7 (19%)
|
|
Location
|
|
|
|
Metro
|
22 (37%)
|
13 (35%)
|
|
Capital city
|
21 (36%)
|
15 (41%)
|
|
Rural
|
12 (20%)
|
7 (19%)
|
|
Remote
|
3 (5.1%)
|
2 (5.4%)
|
|
Not stated
|
1 (1.7%)
|
|
|
Experience
|
|
|
|
< 5 years
|
27 (46%)
|
20 (54%)
|
|
5 – 10 years
|
19 (32%)
|
8 (22%)
|
|
> 10 years
|
13 (22%)
|
9 (24%)
|
|
Number of clients (past 12 months)
|
|
|
|
< 5 clients
|
21 (36%)
|
10 (27%)
|
|
5 – 15 clients
|
21 (36%)
|
13 (35%)
|
|
> 15 clients
|
17 (29%)
|
14 (38%)
|
|
Place of employment
|
|
|
|
Public Hospital
|
24 (41%)
|
17 (46%)
|
|
Public Community Health Centre
|
8 (14%)
|
9 (24%)
|
|
Private Hospital
|
8 (14%)
|
3 (8.1%)
|
|
Private Practice
|
30 (51%)
|
18 (49%)
|
|
University Clinic
|
2 (3%)
|
1 (2.7%)
|
|
Public Specialist Eating Disorder Service
|
1 (2.7%)
|
0 (0%)
|
|
Non-government organization
|
4 (7%)
|
1 (2.7%)
|
|
Dietetic student
|
1 (2.7%)
|
|
|
Client Group
|
|
|
|
Paediatric
|
20 (34%)
|
8 (22%)
|
|
Adolescent
|
46 (78%)
|
27 (73%)
|
|
Adult
|
50 (85%)
|
35 (95%)
|
|
Kirkpatrick Level 1: Reaction
Overwhelmingly, participants reported positive experiences with QuEDS F-PGS sessions across all Reaction domains (Table 3). Participants reported high levels of feeling ‘safe’, maintenance of ‘confidentiality’, positive feelings of ‘confidence’, feeling ‘supported’ and positive impact of facilitation.
Table 3. Responses according to the four levels for Kirkpatrick’s Model of Evaluation.
|
Agree
|
Neutral
|
Disagree
|
Kirkpatrick Level 1 - Reaction
|
The group is too structured
|
2 (5.4%)
|
4 (11%)
|
29 (78%)
|
Members feel safe enough to expose their practice in the group setting
|
35 (95%)
|
2 (5.4%)
|
-
|
Members are giving advice and other less than helpful responses
|
6 (16%)
|
2 (5.4%)
|
29 (78%)
|
Members feel equal to other members in the group
|
27 (73%)
|
9 (24%)
|
1 (2.7%)
|
There is sufficient time to meet the supervision needs of the group
|
26 (70%)
|
9 (24%)
|
2 (5.4%)
|
Some individuals are dominating, and others have become passive
|
1 (2.7%)
|
8 (22%)
|
28 (76%)
|
Personalities or group dynamics are impacting on the quality of the supervision (1 missing)
|
-
|
1 (2.7%)
|
35 (95%)
|
Confidentiality of issues discussed is being maintained
|
37 (100%)
|
-
|
-
|
Members feel criticised or demoralised
|
-
|
1 (2.7%)
|
36 (97%)
|
Members feel the group impacts positively on feelings of confidence
|
37 (100%)
|
-
|
-
|
Members feel supported in the group
|
35 (95%)
|
2 (5.4%)
|
-
|
Facilitation of PGS impacts positively on group process
|
36 (97%)
|
1 (2.7%)
|
-
|
Preferred method of clinical support - See body of results
|
|
|
|
Plan to continue
|
47(96%)
|
2(4%)
|
|
Kirkpatrick Level 2 - Learning
|
Learning expectations/met or not met - See body of results
|
|
|
|
I feel confident applying evidence-based practice in the treatment of EDs
|
33 (89%)
|
3 (8.1%)
|
2 (2.7%)
|
I feel confident engaging/communicating with people with EDs
|
35 (95%)
|
2 (5.4%)
|
|
Participation in the F-PGS group enabled me to…
|
To increase my clinical knowledge/skills
|
49 (98%)
|
1 (2%)
|
-
|
To increase my supervisory/mentoring skills
|
33 (67%)
|
14 (28%)
|
3 (6%)
|
To meet ongoing professional development requirements
|
42 (84%)
|
8 (16%)
|
-
|
Kirkpatrick Level 3 – Behaviour/Implementation of Learnings
|
F-PGS has changed my clinical practice as evidenced by…
|
More appropriate implementation of evidence-based practice/guidelines
|
44 (88%)
|
6 (12%)
|
-
|
Application of ED-specific resources/tools
|
45 (90%)
|
4 (11%)
|
-
|
Increased ability to provide dietetic intervention for complex ED cases
|
47 (94%)
|
2 (5.4%)
|
1 (2%)
|
Participation in the F-PGS group enabled me to…
|
To increase my reflective practice
|
44 (88%)
|
6 (12%)
|
-
|
Kirkpatrick Level 4 – Results/Broader Impacts
|
I feel supported as a dietitian working in the field of EDs
|
31 (84%)
|
4 (11%)
|
2 (5.4%)
|
Participation in the F-PGS group enabled me to…
|
To become more confident in my clinical work
|
48 (96%)
|
2 (4%)
|
-
|
To feel supported in my clinical work
|
49 (98%)
|
1 (2%)
|
-
|
To cope better with stressors of working with ED clients
|
43 (86%)
|
5 (10%)
|
-
|
To better enjoy my work in the ED arena
|
42 (84%)
|
7 (14%)
|
1 (2%)
|
To achieve more in my ED-specific clinical work
|
47 (94%)
|
2 (4%)
|
1 (2%)
|
F-PGS has changed my clinical practice as evidenced by…
|
Improved engagement with ED clients
|
44 (88%)
|
6 (12%)
|
-
|
Increased advocacy for appropriate care for ED clients
|
45 (90%)
|
5 (10%)
|
-
|
Active engagement in ED-specific service development
|
40 (80%)
|
9 (18%)
|
-
|
Participation in QuEDS F-PGS has led me to change my clinical practice
|
49 (98%)
|
1 (2%)
|
-
|
Sustainability
|
I would like to continue with QuEDS F-PGS
|
48 (96%)
|
2 (4%)
|
-
|
I would recommend QuEDS F-PGS to other dietitians
|
50 (100%)
|
-
|
-
|
I prefer the format of QuEDS F-PGS to standard Peer Group Supervision
|
46 (92%)
|
4 (8%)
|
-
|
QuEDS F-PGS is a valuable adjunct to my clinical supervision/mentoring
|
49 (98%)
|
1 (2%)
|
-
|
The QuEDS F-PGS model would be appropriate for other clinical areas/disciplines
|
48 (96%)
|
2 (4%)
|
-
|
Some participants provided suggestions for improvement:
- ‘To facilitate more time for case discussion, it may be helpful for members to submit a short SBAR and their related support question to the facilitator 1 week prior. The members can then be sent the list of available case reviews and indicate their preference. This may help save time at the start of the session.’
- Dietitian participant group unknown
‘Individual supervision is also beneficial for different reasons. I wonder if the program could be expanded to offer (less frequent) individual support also?’
- Adolescent eating disorder dietitian participant in F-PGS C
‘I feel quite daunted in the group setting sharing my experiences or feeling I don't have the level of experience of the others in my group.’
- Community dietitian participant in F-PGS E
Examples of positive reactions to the F-PGS as reported by the participants include:
‘I found it intimidating giving comments at times... when making comments I’d freeze or jumble my words lol. With time I gained more confidence when speaking so that was wonderful to experience and slowly overcome thank you!!’
- Public hospital dietitian participant F-PGS A
‘I found the QuEDS FPGS group to be beneficial in many ways. The facilitator has provided a good amount of structure and focus topics that are relevant to practice, including a broad spectrum of disorders and presentations. The opportunity to connect with peers working in the same field has reduced my feels of isolation and also allowed my confidence to grow as I learn that many of my peers experience similar fears and insecurities.’
- Private dietitian participant in F-PGS
‘I think it is a fantastic model that provides access to a quality supervision model that can be accessed at no cost to the member. Love the idea of learning from peers and feel the model has been a wonderful addition to the ED landscape for dietitians.’
- Dietitian participant group unknown
‘I attend multiple supervisions regularly with the others being expert-led rather than peer group and I find this model to be the most supportive.’
- Dietitian participant in adolescent group F-PGS C
‘I have really enjoyed the format – case discussion followed by structure PD at the end.’
- Dietitian participant in adolescent group F-PGS C
‘The changes made over the last 12months where the number of groups have been expanded to focus on more individualized practice areas has meant the sessions are increasingly streamlined and allow for more meaningful conversations as well as the inclusion of a focus topic presentation.’
- Community-based dietitian participant F-PGS E
Participant’s reactions to the QuEDS F-PGS model (in the follow-up survey) with respect to preferred mode of upskilling in dietetic intervention for ED were ranked from most to least preferred as follows: Individual supervision, QuEDS F-PGS, specialist education sessions, workshops, guidelines, peer group supervision, online education modules. Ninety-two percent of respondents in the LCP survey preferred the QuEDS F-PGS format to standard PGS (peer group supervision).
Kirkpatrick Level 2: Learning - self-assessed increase in skills
Learning was assessed in the follow-up survey and the LCP survey. Confidence ratings and reported increased skills are shown in Table 3 (Responses according to the four levels for Kirkpatrick’s Model of Evaluation) , while learning expectations are shown in Table 4. For most participants, learning expectations were met across all domains. From the LCP survey [see Additional File 4], of the 50 respondents, the number of respondents reporting unmet learning expectations (from highest to lowest) are as follows: ED-specific counselling skills (n=6); ED-specific evidence-based practice/guidelines (n=4); assessment/treatment of ED diagnoses (n=4); ED-specific tools/resources (n=3); Complex ED case management (n=2); ED presentations (n=1); confidence to implement ED-specific dietetic interventions (n=1). Overall, the free text responses were very positive with minimal suggestions for improvement to enhance learning:
‘I would like to note that I felt these have not been met yet as I believe these are ongoing skills and I do not think they will ever feel 'met'. Additionally, there is a lot to cover and so the groups should not be the only place where we are seeking this information and learning.’
- Community dietitian participant in F-PGS E
‘I also wanted to learn how other dietitians approached situations and learn from them in the group.’
- Private dietitian participant in F-PGS B
‘I have learnt new skills and had exposure to a wide variety of focus topics and PD opportunities.’
Private dietitian Participant F-PGS D
Table 4. Learning expectations as reported by eating disorder dietitians in the learning and clinical practice (LCP) survey (n=50)
|
N
|
%
|
Knowledge of ED-specific evidence-based practice/guidelines
|
28
|
56%
|
Knowledge of ED-specific resources/tools
|
43
|
86%
|
Clinical knowledge of eating disorder presentations
|
29
|
58%
|
Knowledge of assessment/treatment of ED diagnoses
|
30
|
60%
|
ED-specific counselling skills
|
35
|
70%
|
Understanding of formulation of management plans for complex ED clients
|
28
|
56%
|
Confidence in ED-specific dietetic interventions
|
41
|
83%
|
Support from colleagues for your work in the ED arena
|
41
|
83%
|
Changes in confidence ratings
Three questions in the follow-up survey could be assessed as pre-post changes to ratings. There was a similar increase in confidence for the adjusted and unadjusted models, therefore, only the results of the unadjusted regression modelling are provided. The mean change in confidence (95% CI) from pre-commencement (baseline survey) to post (6-month follow-up survey) was consistent across all three domains of communication, evidence-based practice and feeling of being supported in clinical work. For the statement ‘I feel confident applying evidence-based practice in the treatment of eating disorders’ (EBP), the mean confidence rating was 0.7 (0.4 to 0.9) higher in the follow-up survey. For the statement ‘I feel confidence engaging/ communicating with people with eating disorders’ (communication), the mean confidence was 0.6 (0.4 to 0.9) higher, and for the statement ‘I feel supported as a dietitian working in the field of eating disorders’, the mean confidence was 0.9 (0.6 to 1.2) higher in the follow-up survey (see Figure 1 below).
Kirkpatrick Level 3: Behaviour - implementation of newly acquired skills/knowledge
Most respondents (88%) felt that they had changed their clinical practice by improved implementation of evidence-based guidelines and (90%) application of ED-specific tools and resources (Table 3). Participants (94%) also felt they had increased their ability to provide dietetics intervention for complex ED cases, and 88% agreed that participation in QuEDS F-PGS had increased their reflective practice (Table 3).
‘QuEDS PGS has changed the way I provide care to eating disorder patients. Not only has QuEDS PGS contributed greatly to my knowledge and skills in ED-specific nutrition prescription, but also the monthly focus topic has broadened my understanding of medical complications, co-morbidities, MDT considerations, available resources, mental health and the patient journey. Listening to complex cases shared by the group provides incredibly valuable learning. Hearing the different perspectives and experiences of my colleagues has definitely broadened my thinking.’
- Public hospital dietitian participant in F-PGS A
Kirkpatrick Level 4: Results - broader impacts of participation in F-PGS
Participation in QuEDS F-PGS impacted on self-reported results across several domains. Respondents reported increased ‘confidence’ (96%) in clinical work, improved ‘engagement’ (88%) with, and increased ‘advocacy for appropriate care’, (90%) for ED clients (Table 3).
Ninety-eight percent of respondents reported participation in QuEDS F-PGS enabled them to feel ‘supported’ in their clinical work, to cope better with ‘stressors of working with ED clients’ (86%), and to better “enjoy work in the ED arena” (84%). Ninety-four percent felt F-PGS had helped them to ‘achieve more’ and be more actively engaged in ‘service development’ in the ED arena.
Some of the respondents’ comments that highlight this improvement in results include:
‘The QuEDS F-PGS has provided a very valuable source of support for gaining greater knowledge and confidence to be able to support consumers with eating disorders. As a Dietitian working in a regional hospital with a varied case load, I strongly value the opportunity to participate each month to gain support and learn from others working in the eating disorder space.’
- Public hospital dietitian participant in F-PGS A
‘This group has helped my confidence in seeing eating disorder clients and increased my awareness of the supportive network of dietitians in the area. My skills in dietetic specific and in collaborative care have improved. This group has also been instrumental in my reflective practice and in maintaining my mental health whilst working in the area.’
- Community dietitian participant in F-PGS E
‘Invaluable experience, unsure I would still be working in this field without the support.’
-Private dietitian participant in F-PGS D
‘Excellent peer support which significantly improved my confidence and enjoyment of ED workload.’
- Private dietitian participant F-PGS B
‘The biggest one is definitely the reassurance the team provides with difficult cases, to advocate and be confident in our evidence-based dietetic management.’
- Dietitian participant in adolescent F-PGS C
‘The sessions have not only given me more confidence in treating EDs but have reignited my passion and interest in the area.’
- Private dietitian participant in F-PGS B
QuEDS F-PGS implementation informed by RE-AIM
Table 5. RE-AIM framework measures
RE-AIM framework
|
Measure
|
|
Reach
|
Participant characteristics
|
11/16 possible Queensland Hospital Health Services represented
>25% rural/remote clinicians
~50% private practitioners
|
Efficacy
|
Impact on:
Clinician,
Patient,
Service outcomes
|
94% clinicians increase ability to provide dietetic interventions
90% increased advocacy for client care
94% increased involvement in ED-specific service development activities
|
Adoption
|
Uptake by other services, groups
|
Not yet demonstrated – interest from other services
|
Implementation
|
Fidelity to model
Cost to deliver
|
Not measured
~22.5hrs Lead Facilitator & Facilitator/co-Facilitators provides ~75hrs participant support
|
Maintenance
|
Participant:
Recruitment
Retention
Engagement
|
86 recruits to August 2021
27 withdrawals
9 parental leave
18 workload/position change
71% respondents to voluntary LCP survey
96% intention to continue with F-PGS
|
Detailed documentation of participants and sessions in addition to the surveys, assisted in evaluating the implementation of the QuEDS F-PGS program using the RE-AIM framework. Table 5 provides a breakdown of the RE-AIM parameters. Reach of the program was demonstrated by drawing participants from 11 of the possible 16 Queensland Hospital and Health Service (HHS) areas, with more than 25% of participants were from rural/remote areas, and ~50% of participants involved in private dietetic practice.
Efficacy or impact of the program on participants, as derived from the self-assessed surveys, suggested highly positive outcomes (>90% self-assessed) of increased ability to provide dietetic interventions, advocacy for client care and involvement in ED-specific service development activities. Direct patient and service outcomes were not measured. Uptake by other groups/services was not measured by this study. Implementation costs measured in clinician time were as follows: total Facilitator time (Lead Facilitator, group Facilitators and Co-facilitators) of ~22.5hrs per month provided 5 groups of 10 participants with 90min per month of clinical support. Program maintenance was demonstrated by participant retention as documented at time of withdrawal from the program. There were 27 withdrawals over the study period. The majority of withdrawals (18) were secondary to workload/position changes, with 9 participants taking parental leave. Strong participant engagement was determined by 96% intention to continue with F-PGS and high proportion of participants engaging in voluntary surveys (71%).
‘I would love to see this model used for dietitians as it is accessible, supportive and I have learnt so much from being in a group with a varied level of experience and expertise. This model is definitely needed in this area of practice!’
Private dietitian participant in F-PGS B
‘FPGS is the best thing to ever happen to me as a dietitian.’
Private dietitian participant in F-PGS B
‘FAR more valuable than regular PGS. This is my favourite hour of the month. Incredibly useful, would strongly recommend to others!’
Public hospital dietitian participant in F-PGS A
‘The support of the FPGS Groups has moved me from being a generalist dietitian who is interested at practicing from a Health at Every Size lens but was not even fully able to achieve this to a thriving ED service provider who has just been accepted into a role with an entire ED focus. I am also a fully committed advocate and provide in-service education to my colleagues. Without QuEDS I would not be where I am’
- Private dietitian participant F-PGS B