In 2016, 518 (1.1%) of the 46 812 health professionals in the GDoH had approved incapacity leave. Other South African hospital studies reported much higher sickness absence rates of 6% among nurses [16] and 12.2% among all staff at a tertiary hospital [20]. The lower proportion of health professionals with incapacity leave in the present study could be due to differences in the study periods, study populations and/or methodologies. In addition, the year 2016 marked the beginning of a new sick leave cycle where all public sector employees would have had access to 36 days of sick leave. Incapacity leave can only be accessed once sick leave credits have been depleted and this could have contributed to the lower proportion of incapacity leave in the present study. Although there were 518 health professionals with approved incapacity leave, there were 1155 records incapacity leave episodes, with 47.1% of health professionals having more than one episode of incapacity leave during the period under review.
In this study, there were more female health professionals with approved incapacity leave (91.3%) compared to male health professionals (8.7%). These gender differences were found in other South African studies [8, 15], and in studies in high income countries [21, 22]. This can partly be explained by the feminisation of the health workforce [23], the reproductive health needs of women [24], and the disproportionate burden of care and family responsibilities [24] that fall on women.
Our study found that incapacity leave was lowest for health professionals under the age of 35 years and highest among health professionals who were between the ages of 45 to 54 years. The positive correlation between increasing age and sick absenteeism was also found in a Nigerian study among hospital workers and among older nurses in a study from India [25, 26]. Thorsen et al. suggest that the higher long term absences among older age groups could be due to deteriorating health [22].
Our study found that nurses accounted for the highest proportion of health professionals with incapacity leave approvals. This could be because the majority of nurses are women, who were more likely to have approved incapacity leave. A 2015 study in Durban, South Africa found that frequent rotations of nurses to cover staff shortages and unsatisfactory working conditions contributed to high rates of absenteeism [27]. Similarly a study among Iranian nurses found that labour intensive situations and performing multiple jobs predisposed nurses to illnesses, requiring sickness absenteeism [28]. We found that medical doctors accounted for the lowest proportion of health professionals with approved incapacity leave. Other studies also reported lower rates of sickness absenteeism for doctors and physicians compared to nurses and auxiliary staff [2, 21, 29, 30]. This could be due to underreporting of sickness absenteeism, early detection and self-management of illness by medical staff [21, 29] as well as lower workloads, compared to nurses.
Although the proportion of health professionals with approved incapacity leave was higher in central and tertiary hospitals, the odds ratio of health professionals with approved incapacity leave was higher in district hospitals, compared with other types of facilities in the GDoH. This means that fewer health professionals would be available to render the specialised services often provided at central and tertiary hospitals, thus compromising health service delivery. This finding of higher absenteeism at larger facilities is similar to a Kenyan study which found more health workers were absent at the larger district and sub-district facilities compared to the smaller health centres [2]. A possible explanation is that higher absenteeism at larger organisations could be due to bureaucracy where it may be ‘easier’ for health worker’s actions to go by unnoticed [2].
Our study found that the leading medical reasons for incapacity leave episodes among health professionals were mental disorders (12.8%) and musculoskeletal disorders (12%). While in our study, only 8.8% of approved incapacity leave was related to respiratory conditions, other studies have found that respiratory tracts infections especially influenza to be the most frequent causes of sickness absenteeism among health workers [28, 31–33].
In our study, we found that incapacity leave episodes due to mental disorders was higher among the younger health professionals under the age of 35 years when compared with the older age groups. These results are consistent with other studies [34] and the findings suggest that this could be because younger employees may not necessarily have the skills to cope with stressful situations and high workloads compared to older employees [35].
Mollazadeh et al., postulated that high proportions of sick leave related to musculoskeletal disorders among health workers could be due to occupational hazards and ergonomic risk factors such as awkward postures, lifting or moving heavy patients, standing for long periods as well as increased work stress and poor team dynamics [28]. This study found that older health professionals between the ages of 45 to 54 years had the highest proportion of incapacity leave episodes related to musculoskeletal disorders. Similarly, a South African study by Olivier et al. who reviewed incapacity leave applications, reported that the mean age of nurses with incapacity leave related to musculoskeletal disorders specifically low back pain, was 48 years [36]. Our study found that musculoskeletal disorders were the leading reason for incapacity leave episodes taken by managers and physiotherapists; pharmacists and emergency medical staff. A systematic review found that allied health professionals were at risk of developing work related musculoskeletal disorders, and that the risk factors included younger therapists, fewer years of work experience and exposure to high levels of repetitive tasks [37].
The results of the logistic regression showed that the risk of approved incapacity leave was three times higher for health professionals 45 years and older and two times higher for health professionals employed in the Sedibeng health district. Other statistically significant predictors of approved incapacity leave among health professionals employed in the GDoH were being employed in the Johannesburg health district and at district hospitals. The increased odds of approved incapacity leave among health professionals employed in the Sedibeng health district could reflect the under-served nature of the district as it has the fewest number of health professionals among the five health districts in Gauteng. The implications would be that even fewer health professionals would be available to render effective service delivery and this could compromise the performance of the health system and ultimately the health outcomes of the population. The study finding suggests the need for the GDoH to address the inequity in the distribution of health professionals in the province.
The study is limited by the use of routine government statistics, which could be affected by irregular updating and/or contain missing or incomplete data [8, 16]. The study was limited to health professionals’ approved incapacity leave that occurred in 2016. The selection of only one year might have introduced a potential bias as incapacity leave which commenced prior to 2016 but ended in 2016 or incapacity leave which commenced in 2016 but ended in 2017 onwards were excluded. Finally, the study was restricted to health professionals employed in the GDoH and may not be generalisable to health professionals in other parts of South Africa’s public health service.
There are several strengths to our study. The study makes an important scholarly contribution to the discourse on sick absenteeism and on health workforce performance. In studies on sickness absenteeism, the use of electronically recorded leave data is considered to be more accurate than relying on data from self-reported absence which could be influenced by recall bias. Another strength is that our study focused on medically certified incapacity leave for all public sector health professionals within a province. Finally, while studies on absenteeism in the South African public health sector have focused mainly on all types of absence (including annual leave) or only on sick leave, this study is one of the first to explore incapacity leave.
Our study findings provide an important baseline which could serve to evaluate trends in incapacity leave in the GDoH and in other provincial health departments. The study also demonstrates the value of analysing routinely collected information. It also points to the need to improve data quality of leave capturing, given the cost implications of sick absenteeism.
The findings of this study suggest that there are factors at the individual, workplace and health system level such as age, job category and length of service, which influence absenteeism in the workplace. At the individual health worker level, health workers should be encouraged to participate in wellness and mental health support initiatives, manage their medical conditions through appropriate disease management programmes and actively seek assistance to cope and deal with work stressors such as burnout. At the workplace level, there should be regular awareness sessions to health workers informing them of the support and disease management programmes available to them at work. By creating specific mental health support programmes for health workers to participate in, such as support groups and counselling services, the workplace can assist the large number of health professionals who are utilising incapacity leave for mental health conditions. Newly appointed staff should be inducted and trained on leave management and provided with adequate support and supervision to ensure that they transition appropriately into the work environment. At the health system level, there should be clear guidelines and policies on interventions such as employee wellness programmes, which take care of the health and well-being of health workers employed in the department.
Considering that the majority of the health professional workforce within the GDoH are female, the study findings suggest that more efforts should be made to create a gender-sensitive work environment that takes account of the needs of working women. Work environments need to be changed through gender transformative policies that seek to address the underlying causes of gender inequities which contribute to shortages of health workers [23].