The analysis revealed a range of thematic areas relating to the focus of the research. This section presents these to highlight the barriers and potential in local authorities for improved, research-led, decision making to address health inequalities.
Barriers
Respondents identified challenges to improving research-led decision making to address health inequalities.
The political and cultural context
Respondents described a duality in the use of research and evidence within local authority decision making, and how the essential, political, nature of a local authority led to unavoidable tensions:
“Sometimes politics and research meet in a way that’s positive and constructive, and sometimes it collides, and sometimes research and objective factual information is inevitably used politically or influenced by politics.” (Interviewee 2).
Pressures arising from the four yearly election cycle were acknowledged. As election time draws closer, Elected Members may begin to look to research for insights into, or solutions for, complex problems, such as health inequalities, but the time required to complete the research process and a need for prompt answers is incompatible. The political landscape may have moved on before research can provide answers, or political priorities changed. Many respondents highlighted the challenge in balancing the need to undertake robust research and the need to complete it quickly, with a tension between ‘academic rigour and the political need to get things done’ (Focus Group Participant 10).
The constraints of the four yearly election cycle also meant that where research and evidence was used to inform decision making, it may be focused on popular, short-term solutions and ‘immediate response’ (Interviewee 4) rather than engaging with the root causes of health inequalities and a longer-term view. The political leaders within the local authority were also felt to be more reluctant to deal with complex problems, such as health inequalities, as they may be viewed as ‘a signal that something isn’t working’ (Focus Group Participant 4) rather than as an opportunity for identifying potential solutions.
Respondents felt this could lead to decisions being made because they would be popular with voters, but that these decisions were made quickly and without establishing what the most appropriate course of action may be:
“There’s a lot going on that you have to do, bang, bang, bang. It’s a bit like that political, you know, this is what we have to do, and we have to do it now. But when do we actually have time to step back and ascertain whether we’ve done the right thing and what have we learnt from it?” (Focus Group Participant 5).
Respondents also described how it was politically expedient to be seen to be operationally focused and pragmatic with a strong focus on day to day delivery of services. Research could, therefore, be something which was a distraction from ‘business as usual’ and be a less attractive option for the use of resources:
“But historically I think there’s a view that research is not doing. So, we’ve become a council that is overly focused on action rather than consideration and careful development of those actions. So, across the organisation I would say it’s kind of frowned upon as being a little bit academic and a little bit of non-delivery.” (Interviewee 6).
The expectation for the local authority to be seen to be focused on delivery also led to constraints on those who had taken on formal training or qualifications, such as an MSc or PhD. On their return to the workforce they are fully committed back into delivery and had little opportunity to use their newly acquired skills:
“I think there’s a lot of people within the [Named] department who are doing their Masters or they have done their Masters, but then it’s incorporating that into the everyday job. And I think sometimes you just revert back to the day job rather than what you’ve actually learnt through doing that programme.” (Focus Group Participant 8).
Barriers arising in the wider political landscape were also identified by respondents. The impacts of austerity and the financial restrictions within which a local authority must operate were widely acknowledged. Time and resource for developing or using research skills and capabilities were limited:
“But again, it’s about how you actually make that happen in terms of resourcing because as the workforce has shrunk, we have less flexibility to enable that to happen without then having to backfill posts.” (Interviewee 7).
Respondents also suggested that the policy and practice of the wider research system was felt to be set up to support academic and NHS organisations conduct research, rather than local authorities:
“So, I’m caveating I suppose that I think academic researchers go through [Professional Network] nationally to then reach individual local authorities. What we don’t do, and there isn’t a system for, is us saying individually or collectively as local authorities here’s an area that we think would benefit from some research and some research expertise, could we collectively put that out to see whether we might find an appropriate research partner to work with us on this? So, it’s a one-way system.” (Interviewee 3).
This potential lack of dialogue could then leave those within the local authority feeling that researchers collected data from the organisation or community and then ‘disappear with it for a couple for years’ (Focus Group Participant 9) without useful outputs coming back into the organisation.
Furthermore, the language used by academics and researchers was not always helpful, or useful, and the perceived ‘elitist world’ (Focus Group Participant 6) of academic research was not considered accessible to the delivery focused local authority.
Lack of organisational strategy
Local authorities, as with any organisation, have flux in terms of leadership and strategic direction. Variability in the leadership around research-led decision making presented a number of challenges to tackling health inequalities. Respondents explained that where individual Officers within a service had a personal or professional background or interest in the use of research, then a research-led response to health inequalities may develop. But the use of research was not yet an overarching strategic vision of the organisation.
This ’patchy and sporadic’ (Interviewee 3) approach to research was problematic. Even where there was a growing interest in the use of research-led decision making amongst practitioners, senior management may not share this position. As senior managers control the service budgets and resources this could then preclude any further action being taken:
“It’s also then about getting buy-in from the highest level, because what’s the point in even trying to look at solutions for a problem if you don’t have buy-in from senior management?” (Focus Group Participant 1).
The lack of a co-ordinated, organisation wide approach to research-led decision making was seen to lead to a culture of research as ‘somebody else’s responsibility’ (Focus Group Participant 2), with services within the local authority providing policy and intelligence functions seen as responsible for providing relevant updates and insights, rather than research-led decision-making being embedded within the organisation.
Facilitators
Respondents identified several opportunities for research led decision making within the local authority.
Recognition of the value of evidence
Respondents described the growing support for research already present within the organisation, and the recognition that the tighter financial constraints required more careful targeting of limited resources for the greatest returns. Research was seen as:
“Spending a little more up front to make sure your finances are focused in the right area.” (Interviewee 6).
In addition, there was a willingness across senior leadership to engage with the culture shift required to take on board the insights available from research, with a growing interest in ‘a bit more thinking about how we could deliver it in practice’ (Interviewee 1)
External research findings were felt to bring the additional advantage of being both instructive for changes to policy and practice while remaining uninfluenced by the possible biases present within the local authority:
“The advantage would be purely that independence, because I know very much, I’m sure, I’m definitely guilty of it, and I’m probably sure other people are, quite often we maybe have a solution in mind before we even start. So, we’re trying to do research that will fit our solution. So, you’ve got that inbuilt bias in the research that you’re doing, so how you ask the questions, who you ask them to, what the content is, you’re almost trying to fit the solution that you’ve got in mind; whereas somebody completely external is probably starting more with a blank piece of paper and is just supplying the evidence that leads you then to a potential solution.” (Focus Group Participant 5).
For a local authority, with the requirement for public consultation and feedback, ‘evidence’ inherently incorporates the ‘local voice’ (Focus Group Participant 6). The value of intelligence generated locally was in the immediate geographical or cultural relevance which fed more easily into any decision making process. As such, respondents reflected the value of co-production to inform decision making around health inequalities. Listening to the voices of the community, and understanding that the use of these insights could result in better service provision and a more efficient use of resources, was driving the focus on evidence based decision making higher up the agenda within the organisation:
“I think there’s also something about leaders understanding what the national agenda and national conversation is around that and engaging with people with lived experience and the value that that can bring to an organisation.” (Focus Group Participant 3).
While acknowledging the cultural differences between the local authority and academics, respondents highlighted the opportunity to drive the use of research when addressing health inequalities by tailoring research findings to the needs of both the Elected Members and Officers separately:
“I think it would be to managers, to me, that it will aid decision making. That if you’ve got the right information, it’s much easier to make decisions on policies. And for politicians as well, the way forward it would be, to me, about helping make decisions.” (Focus Group Participant 7).
Overall, respondents were clear that the challenges of using research in a political organisation were not insurmountable and any research into health inequalities that could ‘bring that strategic and operational-ness together’ (Focus Group Participant 5) would be well received.
Building existing networks
Though a divide between the culture and practice of academic, NHS, and local authority organisations was described by respondents, it was also clear that this divide was already being bridged and with further work (on both sides) could be mitigated further. The perception of a divide was manifested in a belief that local authority employees simply did not do research. But some respondents suggested that this was not wholly the case:
“And that was a comment that came back from one of my Service Managers was no we haven’t done any academic research as such. And I said that wasn’t the question that I asked...certainly I had to prompt them to sort of say actually you have done a lot of research and you’ve used that research to put options and recommendations to Elected Members to inform their decisions.” (Interviewee 4).
The national move towards greater integration between local authorities and NHS organisations was also described by respondents as a facilitator of the move towards greater use of research:
“So, I think we’re working on it and we’re trying...because there are two very, very different cultures. So, it’s about understanding each other’s worlds and how we can come together and what we could share, what research we can share that’s applicable to both of us.” (Focus Group Participant 2).
Potential to improve research-led decision making was also felt to lie in the networks around the
local authority. Membership of professional networks provided exposure to new ways of working
and allowed for the dissemination of research findings:
“I would to some extent try and find out that myself by attending some public lectures at places like the [University], who get a lot of guest speakers in from the Office for National Statistics and the like, to talk about some of the cutting edge stuff that they’re doing.” (Focus Group Participant 9).
Respondents also identified how relationships and networks need to be built with the local voluntary and community sector groups, not just with professional or academic networks, for improved decision making. These groups understood the context and lives of the communities the local authority served and could therefore provide greater insight to help target resources more effectively.
Championing a research infrastructure
A champion for research at a senior level was felt to be an important actor to facilitate the growing momentum within the local authority for research and evidence-led decision making. A senior leader would be able to identify where challenges remain in addressing health inequalities, and how to develop services, often as a result of their own background, interest, or simply by ’being curious’ (Interviewee 7).
Senior leaders could potentially make decisions to fund and support more research. In addition they need to manage the tension between the timescales within which the local authority operates with the timescales of a research process which seeks to create new intelligence. Greater understanding and tolerance of any delays could ultimately lead to the organisation being better informed and able to make more effective decisions about action:
“It’s understanding the timescales, and it’s sometimes you may be asked to look at a problem and they’re expecting a solution very, very quickly, whereas for quality research it’s going to take a prolonged period of time. Obviously within local authority we tend to work in four-year cycles really, if that, coming towards elections and things like that. So, it’s understanding that things don’t happen overnight and that if you want quality information, quality data, it’s going to take time to collect before the solutions can even be dreamt up.” (Focus Group Participant 1).
The economic constraints within which the local authority must operate are unlikely to shift, and limitations on the formal, funded, routes to developing research skills within the workforce are likely to remain. However, respondents identified the informal pathways within the organisation, such as mentoring or secondment, that were available. These could be ‘used more effectively as an organisation’ (Interviewee 6), and, while acknowledging the impacts on resourcing, would bring the benefits to the organisation:
“So likewise, again if a member of my team said do you know what I’d love to spend a day a week with an academic institution researching this, as long as we can make it work in terms of, you know, the pressures that we have, work pressures, then I would really support that.” (Interviewee 5).