A total of nine participants completed all steps of the study, five in the PWDs groups
and four in the rehabilitation professionals group. Overall, all but one participant
lived in Envigado, 7 were women, 6 had a physical impairment, and 5 were wheelchair
users. Figure 1 shows the results of the asset mapping exercise.
Figure 1. Community assets that participants visited or identified in the City of
Envigado over one week. Left - assets identified by PWDs; Right - assets identified
by rehabilitation professionals.
Identification of community assets and the role of contextual factors
Both PWDs and rehabilitation professionals indicated that the mapping exercise made
them realize that they visited several places in their day-to-day life and acknowledged
the vast amount of physical barriers to access an asset in their community. Assets
identified in the community included places related to health (providers facilities),
sports and recreation (theaters, shopping malls, stadiums, gyms, bars and restaurants,
public parks), public services (city hall, notary services, banks), private buildings
(one’s home and family/friends home), religious worship places, education, and grocery
stores. Only rehabilitation providers mentioned banks and notaries and one PWD mentioned
the airport. Most of the assets were in Envigado (suburban) except specialized health
care services that were in Medellin (urban).
Overall, participants in both groups identified a series of contextual factors at
the personal, interpersonal, community, and system levels that limited access and
use of assets in the community (Figure 2). Only rehabilitation professionals mentioned
that the lack of individual disability awareness and self-acceptance hinders the enjoyment
and use of community assets. This personal factor was not mentioned by the group of
PWDs.
Figure 2. Facilitators and barriers to access and use community assets at the personal,
and inter-personal, community, and system level as per the socio-ecological framework
proposed by Bronfenbrenner
(19).
PWDs and rehabilitation providers acknowledged that there are accessibility efforts
at the community level; however, people’s attitudes and behaviors hinder the use of
assets by PWD. For instance, there may be accessible public spaces, but the inappropriate
use of the space by others in the community makes them inaccessible. An example is
when vehicles are parked blocking sidewalks curb cuts. Testimonies in both groups
depict community accessibility measures that fail to facilitate the enjoyment of assets:
“Now that we are talking about San Rafael hospital, there is a ramp but it is too
steep, making it very difficult to go up” [Male, PWD].
“To enter the theater there are a lot of stairs, there is a stair lift but it only
fits one person...if you go with a group of people that needs the lift...how long
do you have to wait?..it also needs to be operated by someone from the theater, resulting
in prolonged waiting times to access” [Female, rehabilitation professional]
Interactions between the factors exacerbate the barrier(s) experienced at any given
level, resulting in exclusion. In situations when people apparently have access to
assets in their communities, the existing barriers result in not using them at all.
For example, one of the rehabilitation professionals that also lives with a disability
quit school because classes were at night and it was dangerous for him going back
home on his wheelchair on the road: “Last semester was very hard, it was at night (classes) and that is why I quit school...going back home rolling...more than one (car) will honk on me…and raining” [Male,
Rehabilitation professional]. In some cases, PWDs simply do not leave their homes as sorting out the barriers
is too complex. This is reflected in the experiences of participants in both groups:
“I’m a soccer fan, here is difficult to enter the stadium. They let me in; but, I
have to be at the lawn by myself….So I stopped going and now I watch the games by myself at home. All my family goes to the stadium and
I have to stay behind at home” [Female, PWD]
“I stopped going to a micro-enterprise course because the person that goes with me can’t always go...if
she can’t go with me, I have to pay for transport...expenses are higher than income...people
believe that it is just a matter of enrolling in an activity...but you have to do
more things than that…” [Female, PWD]
Strategies to access and use community assets
Enjoying and using assets in their communities (i.e. participating) is determined
by the ability to simultaneously manage factors at different levels. Strategies to
overcome situations that result from the interaction of factors at different levels
from both groups were abundant. We provide and discuss examples for each levels, as
follows.
Personal-Interpersonal, the lack of an accessible home and an appropriate wheelchair
increased the need for assistance and financial resources as it requires extra costs
(e.g. paying someone for assistance to leave the home or to get to the asset of interest). </ul>
““I prefer the church that is closer to my home...when it is not raining and my two
sons are at home...I’m happy that they take my power wheelchair and I can go by myself
to church...My daughter can’t take it down, it is too heavy...” [Female, PWD]
A similar case was described by a professional who did a home visit that week:
“...That person’s home has the worse accessibility, a 5th floor, no elevator and
no ramp...two relatives have to leave work early once a week to carry him up and down
the stairs in his wheelchair so he goes out” [Female, Rehabilitation professional].
Personal-Community: Lack of accessible and reliable public transportation may increase
the need for financial resources (e.g. to pay a taxi), to have extra time (e.g. not
knowing when the accessible bus comes through the bus stop) or having to roll long
distances to get to the asset of interest.
“There are some public buses with accessibility [a lift for wheelchairs], not all
of the buses have and we do not know with what frequency they run. This forces me
to pay for taxi, I can’t be late for an appointment and I can’t go rolling” [Female,
Rehabilitation professional]
Lack of physical accessibility in routes to get to an asset requires advanced wheelchair
mobility skills to navigate obstacles. When reflecting on the effect that lack of
physical accessibility has on the participation of wheelchair users, only rehabilitation
professionals mentioned that to be able to access assets, wheelchair users must learn
advanced wheelchair mobility skills. As described by a male rehabilitation professional:
“I usually roll [the manual wheelchair] on the street....accessible sidewalks...very
few...even the new ones that we evaluated the other day are too high and do not have
a curb cut”. [Male, Rehabilitation professional]
In this specific case the participant is able to overcome the physical obstacles because
he has advanced wheelchair mobility skills. In the discussion about community assets
related to leisure and culture one provider stressed:
“We have the house-museum...to get there...people definitely need to learn how to
maneuver their wheelchairs [the entrance is through a gravel parking lot]” [Female,
Rehabilitation professional]
- Personal-Community-System: Lack of accessible facilities, including restrooms, require
the person to plan or overcome extra logistics (e.g. identifying an accessible restroom
that may be at a different floor and taking longer routes to avoid obstacles). Lack
of accessible and continuous pathways to go from one place to another may result in
the person having to take more risks (e.g. roll the wheelchair on the street with
the cars and motorcycles, having to be lifted by others up/down curbs or stairs).
“The Nueva EPS [health center] has a mini ramp, but the doctors’ offices are in the
second floor. That is why they have to see you downstairs…” [Female, Rehabilitation
professional]
“I think it is better that the parking spots for PWD are marked with a cone...even
if you have a difficulty to get off the car to move the cone...you can scream, ask
someone the favor…, if the cone is not there, people will use it...really, the problem
is the citizen’s culture...including thinking that the PWD is only the wheelchair
user”…[Female, PWD]
Actionable gaps to inform public health interventions for the community
Participants in both groups acknowledged that there is progress, some public spaces
in Envigado have been undergoing accessibility interventions. In both groups there
was discussion trying to explain the underlying reasons for the contextual barriers
and ideas to tackle the root problems. Lack of disability and accessibility awareness
was mentioned by both groups. In the words of one participant:
“...the problem is culture and the fact that people that are in charge, our governors
and city mayors...that they know about planning so when a new building is going to
be designed…you know, when people visit other countries they come back saying that
there a lot of people in wheelchairs...and it is not that...the thing there is that
people with disabilities live a normal life, they are not stuck at home and they have
accessibility for everything...here we see a person with a disability and we have
to tie them to a rope like Tarzan…” [Female, PWD].
Educating others on disability awareness and accessibility was mentioned by most participants
as an urgent strategy needed. In fact, the rehabilitation professionals had done an
experiential exercise with public officials from the municipality and shared:
“We did an awareness exercise with officers from public infrastructure development...we
crossed a light - we had them use wheelchairs - one of them was in the middle of the
crossing when the light changed to red..cars honked...this person later called the
people in charge to inquire why the duration of the green pedestrian light was so
short” [Male rehabilitation professional].
Only one mentioned a specific case to use legal appeal (tutela mechanism in Colombia) to drive change: “Some fellow students are going to help me to legally appeal so the university’s
accessibility is fixed” [Male, Rehabilitation professional].
Community forum
The above mentioned results were jointly presented by researchers and study participants
to a group of stakeholders in Envigado, including study participants. Figure 3 illustrates
an example presented during the community forum to depict the different levels of
barriers that a person with a mobility impairment may encounter when trying to reach
to a community asset. Stakeholders at the community forum brainstormed on actionable
aspects to improve the enjoyment of community assets under equal conditions.
Figure 3. For people with mobility impairments in Envigado enjoyment of community
assets is hindered because they cannot fully exercise their right to personal mobility.