Composition of Focus Groups and Participants’ Demographic Characteristics
A total of 43 clinicians (nurse navigators [n=10], nurses [n=8], psychologists [n=10], social workers [n=6], pharmacists [n=2], physicians [n=4], and radiation oncology technologists [n=3]) and 6 hospital administrators1 participated in one of the seven focus groups conducted with hospital employees (L’HDQ, n=13; HSS, n=9; HEJ, n=7; HDL, n=12; IUCPQ, n=9). Professionals of L’HDQ were separated into two groups. Additionally, 10 patients who received cancer treatments and experienced sleep difficulties participated in two focus groups. Among these, eight patients had received the stepped care CBT-I as part of our previous RCT (they had agreed to be contacted for another study) [13] and two did not.
Most clinicians and administrators were women (n=45; 91.8%), were married or cohabitating (n=36; 73.5%) and had completed a university degree (n=22; 44.9%). They were on average 41 years old (range: 28-61). Patients were on average 60 years old (range: 47-74) and a majority was female (n=9; 90%), was married or cohabitating (n=4; 40%) and had completed a university degree (n=7; 70%). The cancer sites were breast (n=6; 60%), prostate (n=1; 10%), gynecological (n=1; 10%), central nervous system (n=1; 10%), and salivary gland (n=1; 10%).
Current Practices in the Assessment and Treatment of Cancer-Related Insomnia
Discussions about sleep. Patients were unanimous in saying that cancer care providers did not enquire about the quality of their sleep. Yet, this is a significant problem: “I’d never heard that there could be a link between cancer and insomnia.” (Patient).
Patients also stated that sleep should be assessed and discussed right after the cancer diagnosis: “There should be a follow-up right away because the worst time is between the diagnosis and the first treatments. At the beginning, right after the diagnosis. At least make them [patients] aware that it can occur, that they might have trouble sleeping” (Patient).
Assessment of sleep problems by cancer care providers. When sleep problems are reported by their patients, first-line providers try to assess the possible reasons for these difficulties and to recommend basic sleep hygiene strategies: “Personally, I do a quick assessment to find out: is it recent? Has it gotten worse since the illness was diagnosed? Do they know about relaxation techniques? What do they do when it occurs? Do they take medication? Then [I teach] relaxation techniques and all of that” (Social Worker). “What I do at the beginning is I try to see why they have insomnia. So, at the beginning I try giving the good old advice, take naps in the afternoon but not too long, stay away from caffeine, chocolate in the evening, exercise, yes they can rest but that doesn’t just mean staying in bed” (Nurse).
Current management of sleep difficulties. Both patients and hospital professionals mentioned that when an insomnia treatment is initiated, it is most frequently of a pharmacological nature. Hypnotics are seen as more appropriate in some acute situations (e.g., when receiving dexamethasone, absence of comorbidity) and the risks of a chronic usage (e.g., dependence) are well recognized.
The nurses work hard and they’re kind, but there comes a time, after they’ve done two shifts when they say: “you’re not sleeping, we’ll give you a little pill”. It’s quicker and more effective (Patient).
I prescribe them Ativan. I know there are other things we could do, but we don’t have enough time, ok, I honestly admit it, I go with the easy solution (Hematologist-oncologist).
Of course, when I have a patient in front of me who is having trouble sleeping and is on dexamethasone, I’ll often call their doctor to get a prescription for something that will help them sleep because that’s where the problem is (Pharmacist).
My initial reaction would be to say that unfortunately patients stay too long on their medication…then, well, they get used to it, they’ll have trouble stopping and that’s not because they don’t want to (Administrator).
Mapping of Barriers and Facilitators using the CFIR Framework
Barriers and facilitators to implementing a stepped care CBT-I in cancer clinics were grouped into larger domains based on the CFIR model: 1) characteristics of individuals; 2) intervention characteristics, 3) inner setting; and 4) process [16], https://cfirguide.org; see Table 2 for quotes).
Characteristics of Individuals
Lack of knowledge about CBT-I. CBT-I was identified as not well known by cancer care providers in general which could be a barrier for its implementation.
Motivation. Some cancer care providers discussed the high degree of motivation participants would need to complete and adhere to a stepped care CBT-I beginning with an Internet-based (entirely self-administered) CBT-I. The intervention requires significant lifestyle changes (possible barrier).
Preferences. The importance of taking patients’ preferences into account was also mentioned as an important factor by the health care providers. For instance, patients who want a rapid solution to their problem would probably be better off if offered a pharmacological intervention.
Comorbidity. Participants, particularly psychologists, stated that it might be a challenge, while offering the stepped care CBT-I, to take into account the common comorbidity of insomnia with other psychological disorders and pain.
Intervention Characteristics
Short and long-term beneficial effects and impact on quality of life. Participants, especially patients and psychologists, emphasized the greater efficacy of CBT-I over pharmacotherapy and the long-term effects of CBT-I and its overall beneficial effect on quality of life.
Accessibility. On one hand, the lack of Internet knowledge and access was reported as a critical barrier for a stepped care CBT-I whose first step is a web-based intervention. This barrier is likely to affect the involvement of patients living in remote areas, older people, and those with a low literacy (including health literacy) and lower socioeconomic status. This should be considered when thinking about referring the patient to the program.
On the other hand, the proposed intervention was perceived as highly accessible in the sense that it is simple to use and easy to understand, while being less costly for the organization (facilitator). Moreover, the possibility to complete the treatment program at home, at a time and pace convenient for the patients, was identified as one of the clear advantages of the web-based CBT-I. Also, some patients who already have several medical appointments may refuse a psychological intervention because of transportations issues and some may have less energy to engage in a face-to-face intervention.
Inner Setting
Time and resources. On one hand, the lack of time and resources, both human and material, emerged as a major possible barrier to implementation. Stakeholders expressed their concern that the implementation of CBT-I in their clinical setting would increase the overload that they were already experiencing. Increased costs for hospitals were also mentioned.
On the other hand, several stakeholders mentioned that the program may promote patients’ autonomy, could reduce the strain on resources and would fit well into routine care (facilitator). Some also said that, while initially it might be perceived as contributing to their overload, the stepped care CBT-I could reduce it, at least for some providers, by better managing an unmet need.
Resistance to change. Resistance to change among cancer care providers was identified as an important potential barrier. Resistance to change was seen as inevitable but surmountable.
Process
Training. Cancer care providers mentioned that providing a brief training to all types of clinicians eventually involved would be a facilitator to the implementation of stepped care CBT-I. Ideally, cancer care providers should have the opportunity to become familiar with the website, the treatment content and the informational documents that will be distributed to patients beforehand.
Engaging. To be successful the implementation should also engage and rely on every professional working in oncology.
Motivation and commitment. Most health care providers interviewed expressed a strong desire to commit themselves to the implementation process and to propose the program to their patients.
Publicity. Participants also mentioned that, for the program to be sustainable, the implementation team should generate a lot of publicity, not only at the beginning, but throughout the whole implementation process.
1One administrator was working in two hospitals, hence she took part to two focus groups.