To the authors' knowledge, this is the first study in the UK that explored public attitudes and perceptions concerning DVA and the use of a short screening tool in primary care and in the community setting. Due to the sensitive and qualitative nature of the study, the findings may not be representative of the UK population, but they provide useful insights into personal experiences from a small cross-section of respondents.
Our study showed that all respondents were aware of the concept of abuse, reflecting that their awareness of DVA may have increased somewhat due to the broad publicity it has received during the first national lockdown following the advent of COVID-19. Remarkably, a third of respondents reported having been exposed to or experienced some form of abuse. But the lack of public recognition attributed to normalisation or social silence with its associated fear, stigma and ‘lack of trust in the system’ at local and national levels was emphasised as a reason for non-disclosure. That only half of the participants in the study were aware of existing support services in the UK was consistent with previously published research confirming that DVA cases are vastly unreported (12). Feedback from respondents also echoed the findings of a recent NHS survey which showed that two in five people were not sure or did not know where to get help after being abused, and more than half of people did not ultimately seek help following their experiences of abuse (16). DVA organisations including The Survivors Trust and politicians are also attentive that many victims and survivors are unaware of the specialist support available to them and how to access it (16). This shows that the abuse recorded is only the ‘tip of the iceberg’, largely because most victims may not access support for what some individuals deem to be a ‘private matter’. Many of the interventions proposed by the respondents have already been implemented in the UK, reinforcing the significance of simultaneously raising public awareness and improving the visibility of accessible support mechanisms for both victims and perpetrators. A new campaign launched in February 2022, coinciding with the first day of UK’s Sexual Abuse and Sexual Violence Awareness Week, aims to raise awareness of the centres and support available in England to those experiencing sexual assault, abuse or rape, including those not knowing who or where to turn to (16). This is an important step to help raise public awareness of DVA and is the largest such campaign in the UK since the advent of COVID-19.
In our analysis, we used the socio-ecological model as a framework (15) to illustrate how the respondents’ recommended prevention strategies could be used to tackle DVA in our society (Table 3). This approach sheds light on how dynamic interactions across multiple domains ranging from individual risk factors to broad social factors could contribute towards the risk and protective elements for DVA (8). It also highlights how preventive interventions can be developed to work across four distinct levels; individual, relationship, community and societal.
Table 3
Socio-ecologic grouping of proposed interventions to tackle DVA in the community setting
Level | Example intervention | Scale /reach |
Individual | • Personal empowerment • Self-referral/ Online referral • Counselling (medical, psychological, legal) • Coping strategies when abused | Small (Micro); Home setting |
Relationship | • Friendships/ community support • Individual social responsibility in the community • Mentoring • Teaching/ skill-building programs • Rehabilitation | Mid-level (Meso); Education, community & workplace settings |
Community | • Use of screening tools for early identification • Increase visibility of existing support services • School curriculum • Education and training initiatives • Workplace support • Online resources. Free helplines • Awareness raising campaigns • Police protection orders & prosecution service |
Societal | • Promoting social norms • Policies and legal framework to support victims • Funding, charities, supportive services including safe space • Advocacy | Large (Macro); culture based |
As there can be no ‘one size fits all’ approach to tackling DVA, the socio-ecological lens reinforces the importance of developing a comprehensive approach in which actions at each level of the social ecology synergise with interventions implemented at other levels (15). Multi-level programs are most effective in changing behaviour, but there is consensus that any such interventions need to be funded and sustained for several years to make any real impact on the actual cases of DVA.
At the individual level, raising awareness educates and influences people to change their attitudes, behaviours and beliefs, thus helping to shift public opinion and sway the political will of decision-makers (17). At the relationship and community level, public education campaigns focussing on the individual’s social responsibility in the community may also help change some of the prevailing and largely unhelpful societal attitudes towards DVA such as victim-blaming, silence, tolerance, stigma and inhibition, and could make a substantial contribution to preventing abuse (18).
Social support leads to positive mental health outcomes, improved quality of life and more willingness to seek formal support and physical safety (14, 19). Having open dialogues about the detrimental health consequences of abuse in society, coupled with more awareness about appropriate referral pathways and linkage with local support services, including helplines might motivate survivors to pursue support. This mobilization could also prompt support networks to encourage those who are ignorant or inhibited due to social silence to come forward. By breaking this ‘deafening code of silence’ and reducing social tolerance and inhibition, individuals, health systems and society can take the necessary steps towards the challenge of ‘melting the iceberg’ of DVA. This could also help raise awareness among perpetrators who may become more accepting of receiving support (20).
Assessment tools and guidelines are available to help promote the recognition of and outline the support available to people experiencing DVA (21, 22). In healthcare settings, routine DVA screening improves victim identification (20) and can play a key mechanism in reaching and supporting the victims, particularly those who may not engage with other services. Examples of brief screening tools for DVA include the Woman Abuse Screening Tool (WAST), WAST-Short, and Hurt-Insult-Threaten-Scream (HITS) etc (23–25). HCPs have a crucial role in tackling DVA, especially when utilising rapid assessment tools to identify abuse, when signposting to suitable services or when helping promote the recognition of and outline the support available to victims (22, 26). The National Institute for Clinical Excellence (NICE) in England does not currently recommend the use of validated tools for routine screening (27).
About 8.6% (2.94 million) of the total working age population in the UK are employed by health and social care (H&SC) organisations (Table 4). The H&SC workforce routinely engages with the vast majority of the UK population on an annual basis (i.e. during touchpoints with a HCP, GP, or specialists in secondary care, or allied health professionals for reablement or social care). This makes the H&SC ideally suited to raise awareness and screen for DVA using short validated tools. The provision of on-going training and support to the H&SC workforce is necessary to improve the professional’s confidence in the identification, guidance and referral of victims to the existing DVA support services. In spite of current NICE recommendations, it is crucial to increase access to effective screening tools so that it is easier for HCPs to assist victims in disclosing information about DVA so that the root cause could be addressed. As screening plays a central role in the early identification of DVA, particularly unreported and easily hidden abuse (e.g., psychological, financial, coercive and controlling behaviour), we recommend that the routine use of validated screening tools for DVA be considered by community and NHS primary care services to promote the timely identification of victims for signposting and referral to appropriate support services.
Table 4
percentage of UK workforce who work in health & social care
Population | Total (million) | % of total UK population | % Total working age population |
Total UK population (30) | 67.0 | 100% | NA |
Working age population (16–65 yrs.) (31) | 34.4 | 51.3% | 100% |
NHS workforce (32) | 1.40 | 2.0% | 4.1% |
Social Care workforce (33) | 1.54 | 2.2% | 4.5% |
Total health & social care workforce | 2.94 | 4.2% | 8.6% |
The routine screening for DVA during H&SC touchpoints should also be supported by structured education and training in the school setting. Most respondents proposed that a DVA awareness exercise should ideally be integrated into the school curriculum, and to feature as part of the education workforce induction and mandatory training, but this is unlikely to happen at scale without the support from policymakers. Entertainment venues also have a momentous role in educating the community, via creative interaction and by providing a safe place for victims to seek help.
‘Everyone has a role in ending domestic abuse; together we can create a society that no longer tolerates abuse’ (Female, 18–29)
Serious case review findings show that death or serious harm might have been prevented if H&SC professionals had acted upon their concerns or sought more information (28). This makes the case for more pervasive use of short DVA screening tools (e.g., WAST-Short), and those multiple strategies to tackle DVA throughout the life course are needed with consistent funding and support from policymakers.
Raising public awareness, enhanced education and training of people from all walks of life and throughout the life course coupled to the routine utilisation of screening tools for early identification of DVA can help tackle this “wicked” problem of society. Collaborative efforts from every layer of society and organisations including schools, communities, workplaces, healthcare settings, law enforcement bodies and politicians are required to keep DVA ‘relevant’ via public awareness campaigns to affect a positive change in social attitudes and the visibility of support services.
Limitations of this study
Our interview-based study provided insights into the public’s knowledge, attitudes and perceptions about DVA following the advent of the COVID-19 pandemic. In qualitative studies, the pragmatic sample size is often considered sufficient when saturation of themes is nearly accomplished (29). We feel our data was sufficient in this respect. We acknowledge that additional interviews may have resulted in the identification of other emergent themes, particularly with respect to considering the perspective of perpetrators and not just individuals who may have suffered abuse. Inevitably, the study sample included some selection bias, such that only those with an interest or who experienced DVA, or those who were in employment or educated participated in the interview, but the breadth of contextual data we explored was adequate given the sensitive nature of the topic. A larger study with a more diverse cross-section of British society is indicated, including data collection from policy makers and commissioners of wellbeing support services.