Analysis reveals that well before dropout occurs, different phenomena identified as engagement complications characterize the disengagement process (Table 2). These engagement complications usually take place during treatment and develop according to a specific, three-step sequence. First, negative emotions emerge in either the adolescents or the parents, introducing a "zone of turbulence" whereby treatment trajectories become unstable. These emotions then typically lead to treatment interfering attitudes that eventually evolve into openly disengaged behaviours.
Table 2: Engagement Complications
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CORE CATEGORIES
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DIMENSIONS
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Activation of negative emotions
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Appropriateness of treatment
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Therapeutic relationship
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Vicissitudes of treatment
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Treatment interfering attitudes of adolescents
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Hostility towards clinicians
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Splitting
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Apparent competency
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Experiential avoidance
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Treatment interfering attitudes of parents
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Hostility towards clinicians
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Failure to make the adolescent accountable
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Complicity in disengagement
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Insufficient support
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Disengagement behaviours
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Irregular attendance
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Instrumentalized treatment
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Self-treatment
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Hiding information
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Refusing or not using help
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Activation of Negative Emotions
Results show that the first complication to appear in the disengagement process for adolescents and their parents is the gradual emergence of negative emotions towards the appropriateness of treatment, the therapeutic relationship, or the vicissitudes of treatment.
Appropriateness of treatment. Initially filled with feelings of hope, some adolescents and their parents found their experience with care gradually coloured with negative emotions such as disappointment and criticism regarding the treatment itself. Slowly, impressions regarding treatment appropriateness arose. When asked about how the idea to leave treatment first occurred, one adolescent described the irritants that led her to believe that the treatment was not right for her:
It’s just that between appointments I was going through intense emotions… I had things to say and, at that moment, I would’ve liked to talk about it. But I didn’t have my appointment that day. … I had to wait to see my therapist before I tell her about something that happened 3 or 4 days before… It wasn’t important anymore… I realized that my visits really didn’t help me... I needed something else!
The treatment offered to this adolescent, which included a weekly psychotherapy session at a predetermined time, was perceived as unsuitable for her needs and led to the conclusion that treatment was not adequate. Negative emotions regarding appropriateness of treatment also underlined the parent's disengagement:
I was a little frustrated because I felt compelled to be there, to go to the meeting with the social worker. I never felt it changed anything whether I was there or not. I think if I would not have gone, it would not have made any difference!
In contrast, positive emotions and confidence toward the treatment paired with early positive reinforcement helped an impulsive adolescent who completed her therapy after a few unsuccessful attempts:
"What made me continue this time? I felt I was well taken care of... It started to work right away, things worked, I tried their trick with ice for self-injury, so I told myself, I'll continue [because] it works! Also, when they cheer us on. You can see you're on the right track. When they say “bravo you've progressed, six months ago you wouldn't have reacted like that!” It helps to continue. You know, we young people, we don't necessarily see it..."
Therapeutic Relationship. Adolescents with BPD appeared especially attentive and sensitive to the clinician’s attitudes. Silence and the absence of reactions on behalf of the clinician were perceived as acts of hostility, as a lack of interest, or even as rejection, and led to negative emotions towards the clinician. An adolescent who was questioned about her disengagement endorsed such processes. "There were long silences, he [the therapist] was barely saying anything, I didn’t feel confident with him. I didn’t like him!"
Negative perceptions regarding the clinician’s competence, personality, or motivations were also identified as a trigger of disengagement. Such perceptions were expressed by an adolescent who started considering dropping out of treatment:
"She [my psychiatrist] only used scientific terms. She didn’t think I was human, always using fancy words! Plus, she wasn’t enthusiastic… She was cold… I don’t understand why she is a child therapist. She’s incompetent and I didn’t like her!"
The parent and the clinician as well corroborate the effect of those negative perceptions on her disengagement from treatment: “If she [my daughter] gave up the treatment it's because, there was nothing at all... She didn't like her doctor’s way at all...” “I think she [my patient] couldn't help leaving... she said we'd been incompetent... that we were boring”.
However, our analyses suggest that adolescents with BPD did not always reveal their negative emotions towards their therapist. In these circumstances, the tone of the exchanges left a false impression that all was going well. Consequently, disengagement complications sometimes remained invisible to the clinicians. These two quotes show the answers of an adolescent and her therapist when asked to describe how disengagement unfolded prior to treatment dropout. They illustrate how the clinician was unaware of the negative perception of his patient and how they both had a different reading of the therapeutic relationship. The adolescent mentioned that "It was already quite some time that I no longer had confidence in my therapist and that I felt I had no relationship with him, say, a few months...". In contrast, the therapist reported this contrasting impression of her disengagement:
"It was very sudden ... She came in at her appointment and she said, "This is the last time I come ... You are incompetent!"… I was destabilized, especially that the relationship was well established, and that treatment was progressing... "
Vicissitudes of treatment. A third source of emotional activation was a growing aversion towards the vicissitudes of treatment. Annoyances associated with the constraints of treatment such as attending regularly, filling observation charts, missing leisure activities, and talking about painful memories gradually built up. This adolescent described how she first started to consider stopping treatment altogether: "I would spend an hour in the bus, an hour in her office… I could’ve just talked to my friends. I felt like I was wasting my time." The time spent on transport appeared as too costly for her when compared with the benefits of meeting with her therapist. Similarly, this clinician supports the hypothesis of the negative impact of treatment constraints on adolescent engagement: “In the reasons for abandonment, a two-hour trip when you don't feel like it, is not ideal for motivation.”
Treatment's vicissitudes can also wear down the parent's engagement and lead them to question their involvement. Realizing how unmotivated her adolescent was, this mother described how she considered giving up when she perceived that she was the only one trying. She explained how she started disengaging by withdrawing emotional support from her daughter: “She did not want to go to her therapy sessions. There comes a time where you say: look, don't go and that's it!”
From Emotions to Treatment Interfering Attitudes
The activation of negative emotions led to a second engagement complication characterized by diverse interfering attitudes towards treatment continuation for both the adolescent and the parents.
Hostility and splitting. Hostility and splitting manifested by contempt and idealization towards clinicians involved in the treatment may emerge in adolescents and parents following the negative emotions as illustrated by the convergent perspective of these 3 informants about the same event:
Adolescent: I like Dr. X who treated me for three weeks during my stay in hospital. I wanted him to be my doctor forever! [...]. I was really arrogant [with Dr. Y]! I acted so that the relationship would go cold. I was really rude! The most unpleasant possible... I was going to my appointment and telling them to f*** off. I wanted them to decide to end the treatment!
Parent: During her hospitalization she began to open up more and more to Dr X., so she had less and less to say to her therapist... And that's when she started her detachment... And when Dr. X left ... she said okay, that's it ... She didn't want to talk to anyone... If she gave up the treatment it's because... She didn't like Dr Y way at all... we shared this perception too...
Clinician: She talked about Dr. X idealizing him a lot and Dr. Y devaluing him a lot... They didn't say anything when she was rude and unpleasant, they didn't say; “you can't talk like that to your doctor”.
Apparent competency. If hostility in adolescents with BPD was a signal of their weakening engagement, apparent competency was also a warning sign of an imminent dropout. Shortly after seeking help for their distress in a pressing manner, some adolescents came to treatment saying that their symptoms disappeared and that their problems were suddenly solved. They presented themselves as more adapted than they really were by underestimating the difficulties still at hand. Apparent competency was linked to disengagement, as this girl eloquently explained: "It’s the second time I’ve done that… I believe I’m better. I stop treatment without the specialists’ approval… I had a new boyfriend…I told myself that finally, it means I’m a normal person!". This clinician's account illustrates in another way how disengagement manifests itself through the apparent competence displayed by this other youth: “At one point she told me why I would come here to find solutions, I already know them...”
Experiential avoidance. Exposure to painful feelings and memories are an inevitable part of therapy. Experiential avoidance was another treatment interfering attitude highlighted. This adolescent and her parent described how refusal to deal with content that generated uncomfortable or painful emotions was involved in disengaging from treatment.
I was annoyed to go there just to talk about my problems and worse, it didn't make me feel good at all. I didn’t want to talk about it so, it was useless...
I don't think my daughter was ready. That’s what made her give up...For some people it takes fifty years before they can talk about what they've been through. So that's the way it is. It's hard to admit that something is not working. Sometimes it's the struggle of a lifetime!
Insufficient support. Some adolescents realized that they had to deal with treatment alone and that their parents were neither engaged nor supportive. Ensuing feelings of discouragement and helplessness triggered disengagement in the adolescent, even if they were initially convinced about treatment importance and efficacy, as the following account from a youth and clinician illustrate:
I [youth] was so disappointed. I would come back from therapy and my mother never asked me how it went. She would say I was old enough to go on my own…! I believed the treatment would help me. If she had been there more, I would’ve continued, I’m sure.
She came to group therapy but she didn't have her mother's support. That's when her commitment began to crumble because the mother didn't want to do more for her daughter. And then she ended up quitting treatment.
Failure to make the adolescent accountable and complicity in disengagement. When the adolescent's engagement weakens, some parents may excuse them rather than make an alliance with the clinician as illustrated in this excerpt from an interview with a mother.
Similarly, if parents themselves are less motivated, they may reinforce their teen's interfering attitudes, thus becoming accomplices, as this clinician observed.
Both parents were there, they listened to their daughter and they gave no arguments to help her think differently, to accommodate or to look at options other than stopping abruptly. The parents went in the direction of the teenager, of what she was saying, without distancing themselves!
The Final Phase: Disengagement Behaviours
Negative emotions and treatment interfering attitudes give way to behaviours that are more symptomatic of disengagement. In this third engagement complication, the intensity of emotions seemed to subside, but this apparent respite in fact foretells imminent dropout.
Irregular attendance. Disengagement behaviours appeared as irregular therapy attendance as this teenage girl confessed: “I started missing groups before I stopped meeting with my therapist altogether, and quit treatment.”
Instrumentalized treatment. Disengagement behaviours could also be displayed through the instrumentalization of the therapy or of the clinician, where the adolescent starts considering treatment solely as a means to an end without affective investment as this adolescent flippantly pointed out.
When my mother couldn't drive me and I had to take the bus, I didn't go! That's what happened in the end... Plus, I had two days off in my week and it didn't fit in with my therapist's schedule.
When this engagement complication occurred, treatment became more of a formality than a real commitment, and is continued only for its secondary benefits such as missing school or appearing to comply with parents or authorities Both the clinician and treatment were thus devalued and considered useless, and eventually abandoned as this clinician’ account suggest, when asked how he realized that his patient was about to dropout: “That's when she started reading during the interviews. She said: ‘don't talk to me, I don't want to know anything, I'm here because I have no choice.’”
Self-treatment and hiding information. Behaviours such as changing medication dosage, addressing difficulties with friends instead of with clinicians, or completely hiding a problem were also indicative of a shift towards disengagement. Furthermore, these behaviours were sometimes perceived as acts of autonomy by parents and even reassured them. This was the case of a father who believed his daughter’s symptomatic improvement and pseudo-adaptation, consequently leading him to minimize the need for further treatment. No longer willing to take part in the therapeutic process or to collaborate with the team, this father concealed that his child had stopped taking medication:
My daughter reduced her medicine intake herself when she started to want to drop out of her treatment. She would say: “I’m not taking it anymore.” We convinced her to reduce and not to stop altogether … She stopped progressively, and decided not to take it anymore. Since she was doing well, we had nothing to say…
Withholding key information about her clinical condition proved to be a risky manifestation of this engagement complication in this adolescent. “Last time I met my psychologist, he asked me if I was having suicidal thoughts. I said no, but it wasn't true!”
Not using or refusing help. Not using help or refusing it are often the ultimate disengagement behaviours and last bastion before dropout. This clinician describes how her efforts to keep the teenager and her mother engaged were undermined by the mother's decision to no longer accept her help through telephone contact as well as by the teenager's refusal to take advantage of the outreach.
She stopped coming to her appointments. The mother would call me or I would call her to check up on her daughter. Then she'd tell her daughter to call us, but she [the daughter] wouldn't. The last time, the mother told me, "Well, listen, telephone contact is no longer of any use.”