The participants represented eight different professions: physician, registered nurse, nursing assistant, priest, psychologist, social worker, sibling supporter and hospital play therapist. Responses were received from 185 out of 275 questionnaires distributed, representing a response rate of 67%. Of the 185 questionnaires returned, 161 included answers to the open question.
The results will be presented in themes and subthemes. The themes include: Interprofessional well-being on a team level; Reaching a professional comfort zone, on a personal level; and Improved quality of care on a care level. Themes and subthemes are presented below (table 1), and quotations are used to exemplify the subthemes.
Table 1. Overview of themes and subthemes
Themes
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Subthemes
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Interprofessional well-being
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Interprofessional understanding
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Interprofessional decision-making
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Permissive dialogue
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Being confirmed
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Reaching a professional comfort zone
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Moral and practical competence
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Self-awareness and coping
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Moral courage and confidence
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Improved quality of care
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Understanding of the family situation
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A common care plan
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Supportive care to the child and family
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Interprofessional well-being
Participants described how MCDs could promote outcomes related to interprofessional well-being. Well-being is the condition of the interprofessional team, meaning positive interactions and atmosphere. Well-being includes four subthemes: Interprofessional understanding; Interprofessional decision-making; Permissive dialogue; and Being confirmed.
Interprofessional understanding
This subtheme includes increased mutual understanding within the interprofessional team. HCPs described that understanding was an important outcome that could be achieved by sharing perspectives, as well as receiving views and opinions of others.
“Increased understanding between individuals” (Registered Nurse)
Some participants emphasised the importance of a coherent view among co-workers that could promote a peaceful and safe interprofessional team. Not only was interprofessional understanding important but also interprofessional decision-making to achieve interprofessional well-being.
Interprofessional decision-making
In this study, participants stated that one important outcome was to enhance their knowledge of specific facts, such as medical care and the family situation, helping to facilitate the team’s decision-making and consensus. It was important to be able to discuss the pros and cons of choices of action.
“A place where we can discuss with each other and come to a decision” (Registered Nurse)
Moreover, interprofessional decision making included ensuring that the same information and a common overview of the situation were available to all members of the team. Several participants stated that they expect to agree on how to deal with moral challenges and find well-founded solutions.
“Safer decision-making that the majority agrees on” (Registered Nurse)
“Well-founded decisions in difficult situations” (Physician)
Besides the importance of enabled interprofessional decisions, HCPs stated the importance of permissive team dialogue.
Permissive dialogue
HCPs in this study described the importance of facilitating “free space” where different perspectives, problems and opinions could be aired openly as an outcome in relation to MCDs. This included allowing everyone to have their say, with the same rights and opportunities to express themselves within the team.
“An open, permissive conversational climate” (Registered Nurse)
“Open discussion where everyone can have a say” (Physician)
Several participants described a desire for the team to tolerate, respect and accept the reasoning of others and to understand people’s different approaches.
“To be able to discuss and voice the thoughts arising in ethically difficultsituations” (Registered Nurse)
Furthermore, participants expected to encounter an environment in which no-one was judged, and where they could be confirmed.
Being confirmed
Participants emphatically described being confirmed as an important MCD-related outcome, allowing them to handle moral challenges in respect of care. Being confirmed meant feeling that their own thoughts and opinions were accepted by the team and that their perceived feelings, opinions and thoughts were not considered strange. In the words of one participant:
“Confirmation that you are thinking along the right lines” (Registered Nurse)
Confirmation of their reasoning was considered to be an important outcome, generating a sense of security regarding what was ethically right or wrong in a specific situation. Another important aspect of confirmation was about feedback on how previous situations should have been handled, or that a case was in fact “ethically challenging”.
Reaching a professional comfort zoneReaching a professional comfort zone means expanding feelings of being comfortable and confident and limits feelings of anxiety. Reaching a professional comfort zone includes three subthemes: Moral and practical competence; Self-awareness and coping; Moral courage and confidence.
Moral and practical competence
Increased moral and practical competence were viewed as expected important outcomes. Moral competence includes to broaden the moral reasoning and an empathic ability. Practical competence includes practical skills, to deal with moral challenges and facilitating a professional approach. Participants found it important to develop analytical reasoning and to evaluate as well as prioritise different ethical principles regarding treatment alternatives. Another aspect involved development of creative reflection, that participants stated could potentially bring new perspectives and thoughts on moral challenges. Essentially, participants found it important to gain an understanding of the complexity of moral challenges. Moral and practical competence were also referred to as the ability to quickly and easily understand, whether a situation involves a moral challenge and identify the essence of what is actually difficult on a moral level.
“An enhanced ability to discern different aspects of moral dilemmas. Enhanced understanding of other perspectives in respect of moral reasoning” (Physician)
Besides moral competence, practical competence was also considered important. Knowing how to do things, but also knowing how similar situations should be handled in specific terms, such as what information to convey to the child and their family. It was also important to be able to deal with crises and demanding situations such as death and poor prognoses.
“Better equipped and more tools to handle ethically difficult situations” (Registered Nurse)
“Enhanced security in our profession. Broaden my expertise and increase preparation for potential scenarios in the care of our patients” (Registered Nurse).
Self-awareness and coping were also important MCD-outcomes to reach a professional comfort zone.
Self-awareness and coping
Participants expected MCDs to potentially lead to greater self-awareness. HCPs considered it important to improve their ability to understand themselves and their own opinions and perspectives, and to be aware of “why I do what I do”.
“Understanding your own reactions and the reactions of others, greater self-awareness, greater acceptance of your own resources and abilities…” (Registered Nurse).
It was important for participants to find peace of mind when decisions were made in challenging cases, even if such decisions were perceived to be unsatisfying. Moreover, participants referred to important outcomes that were related to self-control; improving their own deliberations before making decisions on situations, for instance.
Coping with moral challenges was considered to be an important outcome and was described as being able to handle and reduce feelings of inadequacy and moral distress. “Reducing moral distress”(Nursing Assistant). Several participants indicated that MCDs that were organised and planned could reduce stress in challenging situations.
“Reducing stress in relation to complex ethical conflicts; for myself, and within the professional team” (Physician)
Minimising challenging thoughts after work was also described as an important outcome by participants, helping them to cope, because the moral challenge has already been dealt with in the MCDs. HCPs also expressed that they felt it was important to develop moral courage and confidence.
Moral courage and confidence
There was an expectation that participating in MCDs could increase moral courage, both when caring for children and their families and when communicating within the team. Participants described moral courage as being brave and confident enough to speak up and support others to also express their opinions on moral grounds, and to dare to argue in favour of them despite other HCPs’ values and opinions.
“Giving me greater strength and supporting others to dare to express ethical considerations and possibly ‘differing opinions’” (Physician)
Participants declared that sharing their own and other HCPs’ experiences, thoughts and feelings in MCDs was a way of potentially enhancing self-confidence. Participants also said it was important to develop the courage and confidence to talk about difficult situations such as treatment levels, palliative care and the perspectives of the family and child.
“Being braver to handle different situations” (Registered Nurse)
It was about to venture to spend time with the child and their family in their vulnerable situation, and to be able to handle the family’s feelings of shock when they are told of a poor prognosis or death.
Improved quality of care
Participants described how MCDs could promote improved quality of care, which includes three subthemes: Understanding of the family situation; A common care plan; Supportive care for the child and family.
Understanding of the family situation
HCPs described achieving a deeper understanding of the family situation when caring for a child with cancer, as an important outcome. Understanding the family included increased respect for different opinions from families and being more willing to view the child in relation to their family.
“Greater understanding of how a child’s difficult situation affects the child’s own family” (Registered Nurse)
This also relates to opportunities to understand differences in families, described by one nursing assistant as “seeing who you have in front of you”. Developing a better understanding of the child and their family situation was also a way of taking the best interests of the child and the family into account. This included enhancing the rights of the child in their specific situation. Moreover, it was considered important for the team to develop a common care plan that the family also agreed with.
A common care plan
HCPs stated that one important outcome was to, together with the family, generate a distinct common care plan for the child which included what was best for the child.
“Ensuring that both the HCPs and the family feel the decisions made are right for the child” (Registered nurse)
“Better care, with more thought going into it” (Registered Nurse)
Other aspects involved maintaining good care for the child and their family, adhering to the care plan drawn up and facilitating the follow-up and evaluation of previous care initiatives.
“Follow-up and evaluation of our choices and actions” (Registered Nurse)
Some participants felt it was important that MCDs create a possibility for HCPs to be capable of planning for continuity of care, allowing the same HCPs to care for the child and their family. Participants also considered that supportive care could lead to improved quality of care.
Supportive care for the child and family
HCPs described to provide better support for both the child and their family as another important outcome of MCDs. Being supportive was expressed as the opportunity to provide the child and their family with good, secure care, and particularly improving the care for families in crisis.
“Better care for families who are in shock” (Registered Nurse)
“Better care and support for the family” (Registered Nurse)
Comforting and listening to the family, talking about difficult situations and moral challenges were also important outcomes of MCDs. Other important outcomes were the ability to prepare the child and their family for future care initiatives, as well as knowing when and how to perform caring procedures. Supportive care also includes being better prepared for problematic relationships in care situations, such as consideration of how the family in question should be treated.