The global COVID-19 pandemic and its resultant prolonged lockdown measures have seriously impacted all aspects of people’s lives. While the immediate concern during this pandemic focused on avoiding or treating COVID-19 to maintain people’s health and lives, it is increasingly recognized that children, the world’s future, will be the most evidently severely impacted victims of this pandemic crisis with unprecedented risks to the rights, safety and development of all children.
The long-term serious impacts on children worldwide are likely to be destructive, despite the less severe symptoms and lower mortality rates in children who are infected with COVID-19 compared to other age groups [14]. Children of all ages and in all countries especially low-income countries are at extremely high risk of significant psychological and socioeconomic impacts, learning problems and potential long-term persistent effects of the delayed implementation of sustainable development goals, particularly if the battle to contain SARS-CoV-2 virus is prolonged [15].
To mitigate the spread of SARS-CoV-2 among children, considering that their safety is a priority, the governments of 188 countries introduced social distancing and lockdown measures with unprecedented worldwide closure of face-to-face child services such as schools interrupting education for > 90% of the world’s students or 1.5 billion children and youth establishing a learning crisis [14, 16, 17] While more than two-thirds of countries have introduced a national distance learning platform, only 30% of low-income countries have done so [18, 19]. The COVID-19 pandemic implies limited or no education for many children. Not only did school closure in many countries with planned extended lockdowns interrupted teaching but many exams have also been postponed, rescheduled or cancelled [1, 16]. The longer schools remain closed with its dramatic major consequences on children, the less likely children will be able to catch up with learning and essential life skills that support a healthy transition to adulthood.
The VLE has been utilized mainly for university students and in the professional e-training of postgraduate students [20] but no previous published studies, either globally or in the KSA, have ever involved school children in the evaluation of their experience with the VLE. Therefore, it was initially recognized by the research team that it is essential to develop a novel validated and reliable questionnaire and to apply this questionnaire in the evaluation of the satisfaction of school children/learners and their parents with the VLE experience in the KSA after school closure.
In this online survey, 693 participants provided a robust study with a power of 91% that evaluated the VLE satisfaction/experience of the targeted population of primary, intermediate and secondary school children and their parents in 5 main regions of the KSA. The higher participation from the western and central regions of the kingdom can mainly be attributed to the presence of the highest population densities in these 2 regions as well as the uneven distribution of online questionnaires which depended on social media and internet resources/accessibility. However, this online questionnaire was the only way to reach participants in view of the inability to directly approach participants in different regions due to lockdown measures.
In this survey, the participants evaluated the VLE experience as unsatisfactory with a median value of ≤ 3 for most of the studied domains and with an overall satisfaction value of 2.8. These results can clearly demonstrate that the participants were not very satisfied with the VLE experience and 62.8% of school children disagreed or strongly disagreed that they preferred the VLE over traditional classrooms. Such a preference for traditional education could also be recognized from the analysis of the opinions/comments of the participants at the end of the questionnaire as opponents of the VLE were significantly more prevalent than the supporters (p < 0.0001). The most important reasons given by VLE opponents were missing social skills essential for normal child development, problems in the availability of equipment/internet, working parents who cannot supervise/help their young primary school children, the requirement of more time and effort, and more convenience of the VLE for older secondary school children. Parents were only satisfied with their role in supporting the VLE (median = 3.3, Table 2) of their children because it seems that they were convinced and felt that they did their best to facilitate the VLE of their children even though they most likely faced many challenges out of their control and beyond their abilities.
A high proportion of fathers (73.7%) and mothers (77.5%) participating in this survey were highly educated (university level and above) with 90% of the fathers and 50.5% of the mothers being employed. Therefore, they could have more resources for equipment and internet accessibility and a greater ability to respond and participate in this survey. Thus, they were more able to support the VLE of their children as evidenced by significantly more maternal and paternal satisfaction with the facilities/support domain compared to parents with lower education levels (p = 0.0001, Table 3). On the other hand, a high proportion of families (59.2%) had 3 or more children and 47.3% of children were in primary schools requiring more supervision/help than older students. Therefore, these families experienced a difficult challenge and tough complex situation to allocate time and effort to care and support the VLE of 3 or more children and to provide them with the necessary equipment/internet resources at the same time.
The significantly higher satisfaction values of secondary school children in the skill/interaction domain compared to primary and intermediate school children (Table 3) was expected because secondary school children are mature enough to be responsible and control their learning and because they have possibly had more training and experience in the use of e-learning technology and the internet. Furthermore, parents expressed that the VLE is more convenient for secondary school children than for primary school children. Therefore, it seems logical to recommend the VLE mainly for intermediate and secondary school children, and school reopening can be resumed initially for primary school children under complete preventive measures given the consistent universal agreement that COVID-19 is less severe in young children than in adults particularly in young children more than 2 years and less than 15 years of age [21–24].
In this survey, Saudi children and their parents had significantly more overall satisfaction with the VLE than non-Saudi residents (Table 3) even though asynchronous e-learning was more commonly applied in Saudi governmental schools than in international schools which mainly serve non-Saudi students. This satisfaction regardless of the somewhat possible lower degree of VLE quality may be related to the greater preference of Saudi children for e-learning because they may be more skillful, more trained and more adapted to using such technology as the majority of the Saudi population is actively using the internet and social media [25, 26].