The Extent and Nature of Research Studies
Characteristics of Selected Studies
Of the 36 relevant papers that underwent a full review, we found that 16 of were empirical studies focused on implementation and evaluation of an education program/element, 5 studies reported survey results on the use of social media, 7 were systematic or scoping reviews, and 8 were expert perspectives on collaborative online learning in medical education. (Table 1)
Author
|
Year
|
Country
|
Methods/
Analysis
|
Population (course, year, university)
|
Sample Size
|
Aim/Purpose of study
|
Conclusion
|
Focus
|
Surveys
|
Dommett, E. J.
|
2019
|
UK
|
Online survey
|
full-time undergraduates, King's College London
|
50
|
To investigate the students' perception of the use of online forums and twitter in learning, relating use to learning outcomes and rating the importance of different factors in using each tool
|
Twitter provides access to news media and those outside their program whilst forums support discussion with peers. A key factor was whether students felt that use of a tool would increase their grade, indicating that assessment outcomes are strongly linked to use of both tools, despite them differing in terms of interactions and specific uses.
|
Prevalence of usage
|
Gray, K., et al.
|
2010
|
Australia
|
Paper survey and case studies
|
undergraduate medical students, a large metropolitan university
|
759 + 4 Study Groups
|
To investigate the extent to which medical students were using Facebook and to detail the approaches, experiences and outcomes in cases where they were using Facebook to support their learning and to gain insights into the benefits and challenges of using social networking software for learning and teaching in medicine and in higher education generally
|
Using Facebook as part of learning and teaching is as much of a challenge for many students as it may be for most educators.
|
Prevalence of usage, Effectiveness
|
Lemley, T. and J. Burnham
|
2009
|
US
|
Online survey
|
medical and nursing educators, (DR-ED, AACN, AAHSL)
|
55
|
to investigate the actual use of web 2.0 tools in the medical and nursing curriculum in an effort to ascertain whether or not use of these tools has increased, thereby creating a potential role for medical librarians
|
Web 2.0 tools portends a growing trend in education, training for medical students, faculty and practitioners is a golden opportunity.
|
Educational value, Prevalence of usage
|
Sandars, J., et al.
|
2008
|
UK
|
Paper survey
|
1st year, University of Leeds
|
212
|
To identify the nature and extent of the use of social software by first year medical students
|
Medical educators need to recognize the potential of social software in undergraduate medical education but it is essential that students maintain the informality and privacy of these sites.
|
Prevalence of usage
|
Sandars, J. and S. Schroter
|
2007
|
UK
|
Online survey
|
medical students + practitioners, British Medical Association
|
593
|
To identify the current familiarity and use of Web 2.0 technologies by medical students and qualified medical practitioners, and to identify the barriers to its use for medical education
|
The potential of Web 2.0 technologies for undergraduate and postgraduate medical education will only be achieved if there is increased training in how to use this new approach.
|
Prevalence of usage, Enablers and barriers
|
Author
|
Year
|
Country
|
Methods/
Analysis
|
Population (course, year, university)
|
Sample Size
|
Aim/Purpose of study
|
Conclusion
|
Focus
|
Interventional Studies
|
Saqr, M., et al.
|
2018
|
Saudi Arabia
|
Social network analysis
|
clinical reasoning, Qassim University
|
82
|
To investigate how social network analysis (interactivity, role in information exchange and role in collaboration, group cohesion) can be used to monitor online collaborative learning, find aspects in need of improvement, guide an informed intervention, and assess the efficacy of intervention using an experimental, observational repeated-measurement design in three courses over a full-term duration
|
The intervention has significantly enhanced student-student and teacher-student interactions. SNA can be used for monitoring and supporting teaching and learning in higher education.
|
|
Ho, A., et al.
|
2018
|
Singapore
|
Data analytics
|
1st and 2nd year, National University of Singapore
|
300
|
To share a case of using a closed Facebook group to disseminate health-related new articles, and facilitate discussions that facilitate co-learning of real-life ethical issues, by analyzing comments and reactions
|
Facebook group did not require extensive curriculum changes and was an efficient pedagogical platform.
|
Effectiveness
|
Cole, D., et al.
|
2017
|
UK
|
Survey
|
case-based learning, 1st year, Cardiff University
|
71
|
To explore how university-supported curation platform and external social media (Facebook) could support collaborative small group working in case-based learning, by surveys, data and group activities
|
Optimum use of social media depends on sufficient training of both staff and students, and an opportunity to practice using them, with ongoing support. The platforms can all support collaborative learning, and may help develop digital literacy, critical appraisal skills, and awareness of wider health issues in society.
|
Effectiveness
|
Peacock, J. G. and J. P. Grande
|
2016
|
US
|
Survey
|
pathology, 1st year, Mayo Medical School
|
44
|
To explore the effectiveness of using Google online app platform, a free and widely-accessible online app platform to manage and teach a first-year pathology course
|
The online app platform allowed faculty to build an efficient and effective classroom teaching and management system. The ease of accessibility and opportunity for collaboration allowed for collaborative learning, grading, and teaching.
|
Effectiveness
|
Diug, B., et al.
|
2016
|
Australia
|
Survey, Exam grades
|
biomedical science, 1st year, Monash University
|
236
|
To evaluate whether social media, in particular Twitter, can be successfully used as a pedagogical tool in an assessment to increase student engagement with staff, peers and course content
|
Use of social media as an additional, or alternate, teaching intervention is positively supported by students. Specific use of micro‑blogs such as Twitter can promote greater student‑staff engagement by developing an ongoing academic conversation.
|
Effectiveness
|
Avila, J., et al.
|
2016
|
Switzerland
|
Survey, Focus Group, Data analytics
|
cardiovascular system, digestive system, 2nd year, University of Zurich
|
25
|
To design and evaluate an ePortfolio system with mobile capabilities using WordPress, a commercially free and open source software solution assessing technical implementation and usability by online questionnaires and focus groups
|
The implementation of WordPress should be accompanied by introductory courses in the use of the software and its apps in order to facilitate its usability.
|
Ease of use
|
Mi, M. and D. Gould
|
2014
|
US
|
Survey, Focus Group
|
neuroscience, 1st year, Oakland University
|
75
|
To provide a formative evaluation of the wiki group project and to examine how wiki technology was utilized to enhance active and collaborative learning of first-year medical students in the course and to reinforce information literacy skills.
|
Given its ease of use and facilitation of collaborative learning and authorship, Google Sites or other wiki products may be leveraged as a potentially enriching learning and teaching tool to promote active learning in medical education or any educational setting.
|
Learning design
|
Hall, P., et al.
|
2012
|
Canada
|
Case study, reflection
|
medical students, The University of Ottawa
|
600
|
To describe the evolving ePortfolio program, reflect on the challenges have faced in its development and implementation, and share the lessons have learned on the way to a successful and sustainable program
|
A successful and sustainable program should be user-friendly, ensure that faculty and students understand the value of the ePortfolio program, can soliciting student input to improve the program and increase student buy-in; and providing faculty development opportunities and recognition.
|
Learning design
|
Bahner, D. P., et al.
|
2012
|
US
|
Survey
|
followers on Twitter and Facebook
|
27
|
To demonstrate a supplement to a curriculum using ‘‘push technology’’ via Twitter and Facebook to deliver educational content to mobile devices
|
Due to ease of use and widespread applicability, Twitter and Facebook are excellent applications of ‘‘push technology’’ as a means to deliver educational content. This pilot project demonstrates the potential of social media to both supplement and enhance traditional educational methods.
|
Learning design, Effectiveness
|
Potts, H. W.
|
2011
|
UK
|
Interview, Focus Group, Ethnographic data
|
peer-assisted learning, 5th year & postgrad, University College London,
|
53
|
To understand students’ affective and other experiences of generating content to be shared online with peers (e.g. in online discussions) by online interviews, focus groups, research log and transcripts
|
Successfully introducing user-generated content into medical education requires attention to practical details and an awareness of the student anxiety that can arise.
|
Enablers and barriers
|
Varga-Atkins, T., et al.
|
2010
|
UK
|
Data analytics, survey, focus group, interviews
|
problem-based learning (PBL), 1st year, The University of Liverpool
|
32
|
To explore the effectiveness of developing professionalism through the use of wikis, using survey, focus groups, facilitator interviews and wikis usage statistics
|
Wikis acted as a shared knowledge base for hard-to-find resources on professionalism. Second, it was precisely when students reflected on the difference between interacting in wikis and their online social spaces, or when they considered whether or not to post a resource that their sense of professionalism emerged.
|
Effectiveness
|
Chretien, K., et al.
|
2008
|
US
|
Content analysis, Survey
|
basic medicine clerkship rotation, George Washington University
|
91
|
To explore the use of blogs in reflective writing and peer feedback on professional development using collaborative, web-based technology by student evaluation and analysis of posts
|
Blogs can promote reflection, uncover elements of the hidden curriculum, and provide opportunities to promote professional development.
|
Effectiveness
|
Baker, P. G., et al.
|
2005
|
Australia
|
Content analysis, Survey
|
rural medicine rotation, 3rd year, The University of Queensland
|
83
|
To evaluate the ease of use and access and the educational value of a web-based Clinical Discussion Board, and interest in pursuing a rural medicine career by survey and transcripts on CDB
|
A web-based Clinical Discussion Board offers a unique way to understand the concerns and interests of third year medical students. It highlights the issues they need to discuss with their peers, and offers the potential to guide future curriculum changes in response to identified needs.
|
Educational value, Ease of use
|
Taradi, S. K. and M. Taradi
|
2004
|
Croatia
|
Data analytics, Questionnaire, Exam grades
|
physiology, 2nd year, University of Zagreb Medical School
|
55+195+220
|
To describe the use of a free, asynchronous online forum to expand student-teacher discussions beyond the time/place constraints of the physical physiology classroom by assessing the administration data, questionnaire and final exam
|
Faculty vary considerably in both their abilities and their attitudes toward the new technologies, and institutionally based attempts to engage the faculty must take these variations into account to be successful.
|
Effectiveness
|
Bernardo, V., et al.
|
2004
|
Brazil
|
Data analytics, Questionnaire, Quiz
|
experimental surgery, 3rd year, Federal University of São Paulo
|
56
|
To describe and discuss the process and the lessons learned involved in developing and implementing a web-based course for UG medical students, and to analyze the students’ attitude and receptivity towards this educational environment by accessing knowledge gain, web usage data, and course evaluation
|
This study indicated that a web-based course for undergraduate students may be successfully developed and implemented in medical settings and the students seem to be quite supportive. We encourage undergraduate medical learning strategies involving the Web.
|
Learning design, Effectiveness
|
Wiecha, J. M., et al.
|
2003
|
US
|
Interview, Focus Group, Questionnaire
|
medical interviewing, 1st & 2nd year, Boston University and University of Massachusetts
|
10
|
To evaluate a 4-week online elective course for medical students to teach the cognitive basis for interviewing skills, with a moderated, asynchronous discussion board
|
Online education has significant potential to augment curriculum on the medical interview, particularly among students trained in community settings geographically distant from their academic medical center.
|
Effectiveness
|
Author
|
Year
|
Country
|
Methods/
Analysis
|
Population (course, year, university)
|
Sample Size
|
Aim/Purpose of study
|
Conclusion
|
Focus
|
Literature reviews
|
Reeves, S., et al.
|
2017
|
UK/Ireland
|
Scoping review
|
Medline, CINAHL, BEI, PubMed, Scopus, Web of Science
|
23/1568
|
To review what is the nature of evidence on online postgraduate education for primary healthcare inter-professional teams? What learning approaches and study methods are used in this context? What is the range of reported outcomes for primary healthcare learners, their organizations and the care they deliver to patients/clients?
|
E-learning can enhance an education experience, support development, ease time constraints, overcome geographic limitations and can offer greater flexibility. However, it can also contribute to the isolation of learners and its benefits can be negated by technical problems.
|
Learning design
|
Guraya, S.
|
2016
|
Saudi Arabia
|
Systematic review
|
ERIC, CINAHL, Cochrane library, and EMBASE
|
10/1188
|
To determine the medical students' extent of usage of SNSs for educational purposes
|
Understanding and knowledge of the significant use of SNSs by the medical students demand inclusion of such domains in medical curricula. This will train tomorrow’s doctors in fostering their skills of digital technology for educational purposes.
|
Prevalence of usage
|
Batt-Rawden, S., et al.
|
2014
|
US/UK/Australia
|
Systematic review
|
MEDLINE, CINAHL, ERIC, EMBASE, PsycINFO, Proquest, Cochrane Library, Web of Science and Scopus
|
14/928
|
To identify examples of how social media may be used to help promote the achievement of clinical excellence in medical learners
|
SM may help facilitate the achievement of clinical excellence.
|
Learning design
|
Smith, T. and R. Lambert
|
2014
|
UK
|
Systematic review
|
AMED, BNI, CINAHL, EMBASE, MEDLINE, PsycINFO, PubMed, the Cochrane Library, Australian Education Index, and British Education Index
|
16/876
|
To evaluate the use, attitudes and perceptions of both teachers and students towards social media platforms (Facebook and twitter) in healthcare higher education practice
|
Facebook and Twitter are perceived as potentially useful adjuncts in healthcare higher education practice, which enhance communication and increase accessibility of students to real-world practices and expertise. Whilst students perceive this to be of value, some have reservations regarding the possibility of faculty members spying or infringing on their “virtual” social community. Faculty members expressed some reservations regarding the perceived boundary between student-staff relationships.
|
Educational value, Prevalence of usage
|
Cheston, C. C., et al.
|
2013
|
US
|
Systematic review
|
MEDLINE, Scopus, Embase, Cochrane Library, CINAHL, Web of Science, PsycINFO, ProQuest, ERIC
|
14/928
|
To review how have interventions using social media tools affected outcomes of satisfaction, knowledge, attitudes, and skills for physicians and physicians-in training? and what challenges and opportunities specific to social media have educators encountered in implementing these interventions?
|
Social media use in medical education is an emerging field of scholarship that merits further investigation. Educators face challenges in adapting new technologies, but they also have opportunities for innovation.
|
Effectiveness, Enablers and barriers
|
Hollinderbäumer, A., et al.
|
2013
|
Germany
|
Systematic review
|
PubMed
|
20/1245
|
To summarize the manner in which the integration of Social Media and Web 2.0 into education
|
The integration of Web 2.0 and Social Media is the modern form of self-determined learning. It stimulates reflection and actively integrates the students in the construction of their knowledge. With these new tools, the students acquire skills which they need in both their social and professional lives.
|
Learning design, Effectiveness
|
Cartledge, P., et al.
|
2013
|
UK/Rwanda
|
Systematic review
|
Medline, Embase, PsycINFO, ERIC, CINAHL, Cochrane library, BIE, RDRBWEB
|
9/1047
|
To ascertain if social networking sites have been used successfully in medical education to deliver educational material, and whether healthcare professionals, and students, are engaging with social networking sites for educational purposes
|
Social-networking sites have been employed without problems of professionalism, and received positive feedback from learners. However, there is no solid evidence base within the literature that social-networking is equally or more effective than other media available for educational purposes.
|
Educational value, Effectiveness
|
Author
|
Year
|
Country
|
Aim/Purpose of study
|
Conclusion
|
Focus
|
Expert perspectives
|
Hammerling, J. A. M. S. H. M. S. M. L. S.
|
2012
|
US
|
To discuss the best practices of course design and successful delivery of online clinical laboratory science (CLS) courses, and informs educators about the effective use of currently available educational technology tools used to increase student engagement
|
Technology has provided the tools for distance learning, and online education reaches more students than conventional classroom education can.
|
Learning design, Enablers and barriers
|
Popoiu, M. C., et al.
|
2012
|
Romania
|
To promote scholarly inquiry about the development and adoption of best practice in teaching and learning in medical education with social media
|
There is an increased need for training in how to use these technologies to enhance teaching and learning to support undergraduate and postgraduate medical education.
|
Educational value, Enablers and barriers
|
Wells, K. M.
|
2011
|
US
|
To share the author's own experience and observation in using social media for communication, up-to-date knowledge, life-long learning related to medical education
|
Social media will shape general surgery and surgical specialties through shared information among the global community of surgery
|
Educational value
|
McGee, J. B. and M. Begg
|
2008
|
US/UK
|
To review the unique features of Web 2.0 technologies, addresses questions regarding potential pitfalls and suggests valuable applications in health science education.
|
Web 2.0 gives educators an opportunity to use the Internet to craft engaging, student-focused, self-generating and sustainable learning experiences. Web 2.0 has the potential to fundamentally change the relationship between teacher and student.
|
Enablers and barriers
|
McLean, R., et al.
|
2007
|
UK
|
To discuss the use of web 2.0 in medical education in providing health information "any time, any place"
|
The medical community needs to be aware of these Web 2.0 technologies and their increasing role in providing health information “any time, any place”.
|
Educational value
|
Sandars, J. and C. Haythornthwaite
|
2007
|
UK/USA
|
To discuss how web 2.0 offers new learning opportunities, importance of developing connections between a wide variety of learning resources
|
New adaptive technology has the potential to create personalized, yet collective, learning. The future implications for e-learning in medical education is considered.
|
Educational value
|
Kamel Boulos, M. N. and S. Wheeler
|
2007
|
UK
|
To discuss the use of web 2.0 in health and health care education
|
There is a need to raise awareness of Web 2.0 tools and the possibilities they offer, and an urgent need to conduct quality research to inform better use of Web 2.0 applications.
|
Educational value
|
Boulos, M., et al.
|
2006
|
UK
|
To explore some of the current uses of Web 2.0 tools in the education of medical/nursing students, the continuing professional development and education of healthcare professionals, and patient education
|
If effectively deployed, wikis, blogs and podcasts could offer a way to enhance students', clinicians' and patients' learning experiences, and deepen levels of learners' engagement and collaboration within digital learning environments.
|
Learning design, Effectiveness
|
Table 1
Summary of selected articles
The progressive prominence of personal computing and the Internet since the 1990’s provided a favorable environment for collaborative learning (26). However, the earliest article related to collaborative online learning in medical education appeared in 2003 with a steady increase in publications since 2007. In each year, there was an average of 2 to 4 papers published on this topic. (Table 1)
Of the 36 included articles, 13 originated in the UK, 11 in the USA, the rest from Australia (three), Brazil (one), Canada (one), Croatia (one), Germany (one), Romania (one), Saudi Arabia (two), Singapore (one), and Switzerland (one). Five collaborative papers were led by the UK and the USA, supported by Australia, Ireland, and Rwanda.
A wide range of journals accepted papers on collaborative online learning in medical education led by Medical Teacher (9 papers), BMC Medical Education (3 papers), and Academic Medicine (2 papers). (Table 2) Medical educators are encouraged to publish their works and share their practical experience with other medical educators.
Table 2
Journal publications of selected articles
Journal Publication | Authors | Number of articles |
Academic Medicine | Hall et al. (2012), Cheston et al. (2013) | 2 |
Advances in Physiology Education | Taradi and Taradi (2004) | 1 |
BMC Medical Education | Boulos et al. (2006), Avila et al. (2016), Cole et al. (2017) | 3 |
BMJ Open | Reeves et al. (2017) | 1 |
Clinical Teacher | Batt-Rawden et al. (2014) | 1 |
Education and Information Technologies | Dommett (2019) | 1 |
Education for Health | Diug et al. (2016) | 1 |
GMS Z Med Ausbild | Hollinderbäumer et al. (2013) | 1 |
Health Education | Smith and Lambert (2014) | 1 |
Health Info Libr | Kamel Boulos and Wheeler (2007) | 1 |
Int J Med Inform | Bernardo et al. (2004) | 1 |
Journal of General Internal Medicine | Chretien et al. (2008) | 1 |
Journal of Medical Internet Research | Wiecha et al. (2003) | 1 |
Journal of the Medical Library Association | Lemley and Burnham (2009) | 1 |
Labmedicine | Hammerling (2012) | 1 |
Med Ref Serv | Mi and Gould (2014) | 1 |
Medical Education | Ho et al. (2018) | 1 |
Medical Journal of Australia | McLean et al. (2007) | 1 |
Medical Teacher | Bahner et al. (2012), Cartledge et al. (2013), Gray et al. (2010), McGee and Begg (2008), Peacock and Grande (2016), Potts (2011), Sandars and Haythornthwaite (2007), Sandars et al. (2008), Varga-Atkins et al. (2010) | 9 |
North American Journal of Medical Sciences | Guraya (2016) | 1 |
PLoS One | Saqr, et al. (2018) | 1 |
Postgrad Med J | Sandars and Schroter (2007) | 1 |
Procedia - Social and Behavioral Sciences | Popoiu et al. (2012) | 1 |
Rural Remote Health | Baker et al. (2005) | 1 |
Surgery | Wells (2011) | 1 |
Description of Study Population
Among the five studies of surveys on the usage of collaborative online learning, two studies were focused on members of medical associations, in which some members are undergraduate medical students, three studies are based on samples of students in one single university. The sample size ranged from 50 participants to 759 participants generally, with larger sample sizes for surveys than interventional studies. (Table 1)
There were 16 interventional studies on collaborative online learning. There was a wide range of study populations in the studies. Fourteen were based on an intervention at a single university, one was conducted in two different universities, and one targeted a more general population of followers on Twitter and Facebook including medical students. The sample size ranged from 10 participants to 300 participants. While single site studies are easier to conduct it is encouraging to know that a collaborative studies have been undertaken to provide more robust data on effectiveness and validity.
The interventions reported on a variety of applications in different courses. Eight interventions focused on a particular area of study, including a clinical clerkship, biomedical science, cardiovascular system and digestive system, experimental surgery, neuroscience, pathology, physiology, and rural medicine. Two focused on more generic clinical skills, including clinical reasoning, and medical interviewing. Three interventions focused on particular teaching and learning pedagogies, including case-based learning, peer-assistant learning, and problem-based learning. Among the interventional studies, nine studies involved students in the junior years (Year 1 and 2), and four studies involved students in the senior years (Year 3 or above).
Methodological Approaches
The outcome measure of collaborative online learning can be measured by 1) Self-reported satisfaction, 2) Self-reported knowledge gain, 3) Self-reported confidence gain, 4) Self-reported interests in pursuing certain career path, 5) Course evaluation, 6) Data analytics on platform usage (access, posting, duration), 7) Qualitative analysis of content (posts, comments, reactions), 8) Group interaction, student engagement, 9) completion rate of activities, and 10) Academic outcome.
Key Insights from the Literature
Several key educational issues emerged from this review: how collaborative online learning can influence learning (pedagogy), what modalities are useful in delivering collaborative online learning effectively (e-platforms and apps) and what are the enablers and barriers towards implementation. (Table 1)
Pedagogical Perspectives
Many selected articles discussed the educational value of collaborative online learning and recognized its importance in medical education. Lemley & Burnham pointed out the increasing trend of using collaborative online learning in medical education that encourages “anytime anyplace learning”, personal engagement that suit preferred learning styles (3).
The novelty of using online learning generated interest in learning among students (18). Sandars & Haythornthwaite highlighted the capacity of this learning module provide personalized learning that fit individual learning needs(16). Baker, Eley, & Lasserre described how the online teaching tools they used helped them to understand students’ concerns and interests in their learning, and hence provide useful guidance for curriculum development and career support.
The online mode of learning encouraged more interaction and sharing among students and teachers. It also helped build professional networks (18, 20), facilitated curriculum development (15, 18) and helped introduce future career paths (18).
The dynamic virtual learning environment provided by collaborative learning applications encouraged student engagement in discussions and active learning. Cheston stated in his review that ten studies reported the use of social media in online learning stimulated interaction and promoted active learning (27).
Nine articles discussed the learning design of collaborative online learning. Among these, one study suggested that the improved social interaction and sense of community belonging was a feature that made collaborative online learning effective (13). This can be undermined by a complicated and cumbersome design which underscores the importance of the selection of an appropriate application with a user friendly interface (15). Students are concerned about the extra workload imposed by collaborative online learning (9, 10) so ensuring that there is sufficient support is a crucial factor in successful online learning design (15). An example of support is pre-launch training and technical support targeting learners and educators with less confidence or ability in using online applications (4, 15, 27, 28).
Fifteen papers discussed the effectiveness of using collaborative online learning in medical education. Studies showed the sound effectiveness of collaborative online learning (2, 4), particularly when using social media (27), forum (13), discussion forum (14).
• E-platforms and Applications
There is a spectrum of e-platforms and applications, or apps, for collaborative online learning. These include blogs, document management systems, instant messaging, learning management systems, media sharing, online discussion, online games, social bookmarking, social networking and wikis. Social networking applications are most frequently discussed in and Facebook and Twitter are the most commonly used. Most of the used applications are commercially developed, with only 1 using a self-developed site for collaborative online learning. (Table 3)
Table 3
Variation of collaborative online learning applications used or discussed in the selected articles
Category | Examples | Number of papers |
Blogs | Blogger, Wordpress | 16 |
Document management system | Google Suite (Google Doc, Google Drive, Google Form, Google Sheets, Google Slides), SharePoint | 6 |
Instant messaging | Messenger, Skype | 5 |
Learning management system | Nicenet's Internet Classroom Assistant (ICA; http://www.nicenet.org)Blackboard, Moodle, Flubaroo, | 10 |
Media sharing | Podcast, Videocast (YouTube), Photo sharing (Flickr) | 18 |
Online discussion | Chatroom | 3 |
Online game | Dumb Ways to Die | 2 |
Social bookmarking | Pinterest, Scoop.it, Del.i.cious | 7 |
Social networking | Facebook, Twitter, LinkedIn, Myspace | 30 |
Wikis | Wikipedia, Google Sites, TeamsLX | 17 |
Other | Self-developed site | 1 |
Seven studies focused on prevalence of using a particular application in collaborative online learning. Studies found that collaborative online learning applications are useful for knowledge acquisition (29, 30).
This review found that 6 of the 36 included studies provided reports of the enablers and barriers for using collaborative online learning. Enablers include the accessibility of “any time, any place” learning in the online space provided powerful learning experiences for teachers and learners (18, 31, 32). Collaborative online learning connects people with common interests (29, 31, 33). Two articles described the ease of using collaborative online learning. The familiarity in using social media is not only easy but also enables learners to share information online freely (18, 29). A further study echoes that the ease of using is an important factor and advantage of successful online learning (34). Among these, several studies also pointed out the cost-effectiveness of using collaborative online learning (2, 4, 18, 35).
One of the key barriers is the technical challenges (29). The ever-evolving online technology provided a novel platform for learning. Though most students in the Web 2.0 generation understand how to use online learning (4) and most applications require little or minimal technical expertise (28, 36). Using collaborative online learning platforms demand some competence in handling technical techniques (14, 37). Appropriate technical support is still necessary (38). Failure of software and connection to online learning platform (18), un-familiarization of the application (39), the requirement of extra technical supports (2), and time and manpower to develop collaborative learning (14) are technical challenges of using collaborative online learning.
Other barriers of collaborative online learning including the concern of privacy issues (29), quality of information available online (28), difficulties with access to information online (28), learners’ self-discipline (34). In contrast, some also pointed out that cost is a barrier in using such learning strategies (2, 27, 37)