According to previous research(13, 14) the readiness and ability of the family play a crucial role in their decision-making process for home-based palliative care. It is important for healthcare providers to assess whether the family caregivers are prepared and capable of providing care at home. Not all palliative cancer patients can be effectively treated at home, as indicated by a study(15) in other countries such as the United Kingdom and Australia. Reasons for choosing hospitalization include difficulties in managing pain and symptoms at home, lack of 24-hour care, and worsening patient conditions. Family preferences, limited access to palliative care services, and the family's inability to provide adequate home-based palliative care are also influential factors in the decision-making process.
In Indonesia, the accessibility of palliative care services poses a significant challenge (16, 17). With a population of over 265 million, half of whom reside in rural areas, ensuring accessible care remains a prominent issue (3). Palliative care services are primarily concentrated in urban areas, and despite being introduced as a national program in 1989, access to palliative care in Indonesia is still inadequate(16). Currently, only ten government-assigned hospitals provide palliative care, located in seven cities across three main islands, despite Indonesia's vast archipelago comprising over 17,000 islands (17, 18). This lack of accessibility was also acknowledged by the participants in this study, with nine out of ten expressing their need for accessible palliative cancer care.
This study highlights that due to the family's lack of capability and proficiency in providing care for their palliative cancer patients, they chose to keep them in the hospital. Several participants expressed concerns that home-based treatment would not facilitate the patient's recovery and address the physical symptoms and treatment side effects associated with cancer. The family felt unequipped to manage these issues at home. It is important to note that caregivers who were unable to deliver palliative care at home experienced significant stress levels, which negatively impacted their well-being. (19).
In this study, a significant number of participants (six out of ten) expressed their inability to provide care for palliative cancer patients at home. They strongly believed that patients with cancer should receive comprehensive care and treatment exclusively at larger hospitals. These findings align with the study (16)conducted which also identified that palliative cancer patients in Indonesia faced various physical challenges and unmet needs. These difficulties may stem from the lack of adequate facilities, competent healthcare professionals, and limited access to palliative care services, particularly in the context of home-based care.
The Indonesian government introduced the universal health coverage system in 2014, which consolidated various aspects of previous government-funded health insurance programs. Managed by the Healthcare and Social Security Agency (BPJS))(1, 20). this system has been mentioned by five participants in the study as a reason for keeping palliative cancer patients in hospitals. These patients have already paid for their insurance and believe they are entitled to receive healthcare services at the hospital. The families rely on the hospital due to the comprehensive healthcare services provided to cancer patients through the BPJS insurance. However, it is important to note that this practice may strain the efficiency of the healthcare coverage system. For example, the Medicaid system in the United States has demonstrated cost savings of up to $6,900 and $252 million per year by prioritizing home-based palliative care over hospital-based treatment. Hospital-based care incurs significantly higher operational costs compared to home-based care. In Medicaid, patients are also financially supported when receiving care at home.(6).
In terms of decision-making processes, cultural differences can serve as influential factors. The majority of participants in this study entrusted decision-making authority to their extended family members. This choice was rooted in the participants' belief that the extended family possessed the knowledge and capability to make the most appropriate decisions on their behalf. Furthermore, it had become a customary practice for participants to rely on their extended family members for decision-making responsibilities. These findings align with the research conducted by a the prior study (16), which explored the role of the family as caregivers for patients. The study revealed that families acting as caregivers in hospitals were actively involved in addressing patients' symptoms and issues throughout hospitalization, including participating in decision-making processes. Such involvement can be attributed to the cultural norms prevalent in Indonesia, where strong familial bonds and a penchant for open communication are valued. This cultural context extends to the participation of families in patient care, particularly within hospital settings. This observation is further supported by the findings of a study (21) whose research emphasized the prevalent nature of strong family ties and extensive family involvement in patient care and hospitalization processes in Indonesia. In order to comprehend the dynamics of patient care decision-making and the responsibilities performed by family members within the healthcare system, it is important to consider the implications of these cultural dynamics.
The influence of family as decision-makers is not limited to the Javanese ethnic community but also extends to the Sundanese ethnic community in West Java, where strong family ties are deeply valued. In fact, most ethnic groups in Indonesia adhere to a patriarchal decision-making pattern, with the exception of the Minang tribe, which follows a matrilineal pattern. Individual worth is highly reliant on societal assessment, consequently shaping decision-making processes related to family care and other aspects of life(22). Similarly, the ethnic Lampung community reflects cultural diversity, comprising various ethnic groups, each upholding distinct cultural values that inform perceptions, attitudes, and behaviours in daily life, both individually and collectively. Notably, Lampung women exhibit profound respect towards men, often refraining from contradicting their husbands' words and diligently attending to childcare and household chores. Fear of being perceived as disobedient if they deviate from their husbands' instructions is deeply ingrained within these women. In the public sphere, decision-making is predominantly dominated by men, and women seldom participate in public affairs. This observation is a consequence of the interplay between the kinship system and the prevalence of patriarchal ideology within Lampung society(18).
However, this study uncovers certain factors that can disrupt the decision-making process in palliative care. One significant finding is that families expect timely information and education regarding the patient's condition and the possibility of home-based care. Surprisingly, the participants admitted that they were not prepared to take on the responsibility of patient care when deciding to bring the patient home.. This lack of readiness led to negative emotions such as fear and shock, prompting some families to resist patient discharge. In one instance, a participant had a heated argument with the head nurse, refusing to take the patient home. Another study (5)indicates that the main causes of family unreadiness for home-based care include difficulties in hospital readmission for patients in deteriorating conditions, exhaustion from providing daily care at home, and concerns about the well-being of other family members, particularly children, as the majority of energy is directed towards the severely ill patient. Additionally, caregiver burden within the family is identified as a major reason why families are reluctant to provide care at hom (23).
The participants in this study felt that their ill family member suddenly got discharged. They were overwhelmed not only by the immediate discharge but also the load of information, with the puzzling medical jargons, shortly prior of the discharge. The family need some time and preparation before deciding on the home-based palliative cancer care. A major preparation for example is preparing the special bed for the patient to allow mobilisation. Our study finding is consistent with the result of the study(9) found that the health care providers often give no sufficient information about the palliative condition of the cancer patient, the aim of palliative care, and the early discharge planning. Meanwhile, education/information is the key for developing good coping mechanism in decision making process of the family regarding the home-based palliative cancer care, as argued by the research(24, 25). The family need the informational support about performing daily care for palliative cancer patients at home, involvement in treatment plan and end-of-life care. In addition, family need a home care or home visit by the health care providers to support the patient care.
According to a study (26), when families are unprepared to serve as caregivers, they may experience fear and a sense of incompetence in providing palliative care for cancer patients at home. Additionally, another study (27) suggests that family's lack of readiness can lead to negative emotions and attitudes towards home-based palliative care, resulting in resistance to bringing the patient home. Families who are unprepared and still choose home treatment are at a higher risk of experiencing traumatic situations during the care process. Some families may make uninformed decisions about home-based palliative care without fully understanding the implications involved..
However, the findings of this study shed light on the fact that several families exhibited reluctance to have their severely ill family members discharged from the hospital. This resistance stemmed from their significant reliance on the hospital, as they perceived it to possess the capability to cure their loved ones' illnesses. This aligns with the research(23), which elucidated that the primary reason for patients and families heavily depending on hospital care, even in cases where palliative care had been recommended for terminal patients, was the family's inability to cope with the patient's complaints and distress at home due to the debilitating nature of their condition. Consequently, when health insurance coverage is available to facilitate the ongoing treatment of sick family members in the hospital until recovery, families or caregivers tend to develop a dependency on these health insurance facilities (BPJS), which only cover caring patients in the hospital, not in patients' houses.
The findings of this study emphasize the importance of providing early education and discharge planning to the families of palliative cancer patients, as stated by six out of ten participants. Early education plays a crucial role in decision-making and preparation for home-based patient care. One participant mentioned that education and discharge planning should ideally occur at least two weeks prior to discharge. Insufficient time for preparation and lack of resources at home were identified as major concerns influencing the family's decision to opt for home-based palliative cancer care. It is essential to provide early education and discharge planning to both patients and their families. Involving patients in decision-making and treatment planning has positive effects on their well-being, aligning with the concept of a peaceful end of life where dignity and respect are attained through active involvement of patients and families in decision-making processes. (10, 11, 28).
In developed countries, the challenge of limited access to palliative care at home for families is effectively addressed through the establishment of Specialist Palliative Care (SPC) services, which is strongly supported by the World Health Organization. SPC consists of a multidisciplinary team of healthcare providers, including physicians, experienced nurses, psychologists, and social workers, who work both within hospitals as a consulting team and in the community to deliver home care, nursing home support, and hospice services (29). The implementation of SPC in the United States over the past decade has led to a significant increase in the demand for palliative care, with a fivefold rise from 15–75%. As a result, families are more inclined to choose home-based palliative care instead of prolonged hospitalization, and SPC plays a pivotal role in facilitating such decision-making processes. The primary focus of SPC is to enhance the quality of life for patients, with a particular emphasis on alleviating pain in individuals with life-threatening cancer.(30, 31).
SPC starts working early since a patient is admitted in the hospital. Cancer patient with palliative condition will be referred to the SPC. SPC will carry out some discussions with the family about the palliative treatment plan. Following on the patient’s readiness and autonomy, the palliative cancer patient care will be moved from the hospital to the community, as chosen by the patients. SPC has shown the impacts on improving the patient quality of life, reducing the stress of the patient and family, lowering the aggressive medical treatment and hence the hospital costs, and even on increasing patient life expectancy(32)
The United Kingdom (UK) serves as a successful example of the well-developed Specialist Palliative Care (SPC) system that has significantly improved access to high-quality palliative care services. By 2005, the UK had established 361 hospitals offering SPC, along with 277 community palliative care nurses. Additionally, they implemented 263 hospice day care units and provided 24-hour hospice home care for cancer patients. The UK's National Health Service (NHS) plays a crucial role in policy-making, coordination, and the provision of opioids for palliative cancer patients. Furthermore, the NHS subsidizes 32% of the operational costs for palliative care provided by private healthcare providers. (33).
The Indonesian government has the opportunity to learn from and adopt the integrated palliative care service model implemented in developed countries. By implementing integrated palliative care, the identified issues highlighted in this study can be effectively addressed. It is crucial to ensure access to opioid medications for palliative cancer patients. Within the integrated palliative care system, nurses play a vital role as coordinators of services such as home care, nursing home, and hospice, involving a multidisciplinary team of healthcare providers including physicians, pharmacists, mental health workers, and therapists. One important aspect that nurses must assess is the family's capacity and preparedness to provide daily palliative care at home. (25).
The role of nurses in providing home care services is crucial, although it is important to note that home care or home visits are not currently covered by the national health care insurance (BPJS). The global trend indicates a shift towards focusing on home-based services for chronic care instead of hospital-based care. The structure of home care services varies across different countries. For instance, in the UK, Sweden, Germany, the Netherlands, and Australia, home care is primarily managed by the government through long-term insurance or social insurance programs. Introducing nursing home care services within the BPJS system in Indonesia could greatly benefit palliative cancer patients and their families. (24).
This finding aligns with the research (16), which delved into the experiences of breast cancer patients at Panembahan Senopati Hospital in Bantul, Yogyakarta. The study revealed that the initial psychological burden experienced upon receiving a cancer diagnosis was predominantly characterized by feelings of sadness. Patients responded to this burden by expressing their sadness through tears, with some individuals even experiencing prolonged periods of crying as they struggled to adapt to their illness. The psychological burden, in turn, influenced various aspects of patients' social lives. The participants' expressions regarding the second theme are consistent with the observations (34), who emphasized that rapid changes occur in patients with chronic diseases, including cancer, which subsequently impact their social dynamics.
Limitations
This study had some limitations. First, the participants were recruited from only three cancer Hospistal in Jakarta, Indonesia. Rigorous research was conducted in this study and detailed information about the process was provided, but it is questionable about the level of likelihood that the findings of this study could be generalized in the Indonesia context. Furthermore, no intern mentors were recruited, which may have provided a different perspective on this topic. Therefore, future research should expand the pool of participants to provide more robust evidence on this matter. Finally, it was noted that the interviewers were co-workers with a few participants during the data collection period, which might have caused some communication and interpretation issues in the results