Physician well-being and distress are major concerns in healthcare. The additional stress of the COVID-19 pandemic exacerbated underlying challenges and female physicians have been disproportionately impacted.
Burnout is characterized by emotional exhaustion, depersonalization and perceived lack of accomplishment. (1) It is widespread across medical specialties and career stages, and worsening in recent years. Burnout is associated with medical errors, self-reported suboptimal patient care, reduced professional work effort, self-reported unprofessional behaviors, and lower productivity, demonstrating its ripple effect on patients. (2–8) The COVID-19 pandemic placed additional stress on healthcare workers, and physician burnout rates increased dramatically to an all-time high of 63%.(9) Women physicians have higher reported rates of burnout compared to their male colleagues. (10–14) The current level of physician burnout actively threatens the health of physicians, patients, and society. Interventions to address physician distress, burnout, and moral injury are urgently needed.
There is a range in size and impact of interventions for burnout currently being implemented in our healthcare system. These in order of impact, include mindfulness practices, peer-support groups, coaching and system level intervention. (15) System-level changes are essential, yet we cannot wait solely for the systems to change while the level of distress is so high.(16) Individuals who are suffering need interventions that can bring immediate improvement.
A recent review of physician coaching interventions reveals that each study that met criteria for review resulted in improvement in physician well-being. (17) Initial studies of physician coaching utilize certified coaches who were not physicians, however, as more physicians have been coached and seen the benefit of coaching in their own lives, an increasing number of physicians have decided to train and become certified coaches themselves. There are currently at least 400 physicians who have trained as coaches and this number continues to increase rapidly.(18) There is an emerging literature documenting the benefit of having physician coaches to coach other physicians. (19)
The medical culture results in a unique lived experience and understanding of the training process, the hidden curriculum, the demands of the profession, taking call, charting, supervising, patient care, billing, and the current medical practice environment. This culture results in an immersion of physicians in a culture of self-sacrifice that has allowed the system to continue to ask more of us beyond what most professions would allow or tolerate. Even within the medical profession, physicians experience the health care system differently than physician assistants, nurse practitioners, nurses, medical assistants, and other medical staff. Physician coaches offer a unique opportunity for physicians to be coached by other physicians who are not only certified in coaching methodologies, but also have an intimate firsthand understanding of the demands of the medical culture and medical practices.
Physicians in distress may consider a range of help-seeking behaviors including coaching, therapy, and psychiatry depending on their needs. Many physicians have delayed seeking support due to concerns about stigma for seeking support.(20) Concerns include that seeking help for mental health issues may result in a diagnosis that could end up on their medical record and require disclosure for insurance, disability, or state medical licensure. While many states are proactively making changes to their license applications, the concern of physicians seeking support is still present.(21) Given emerging data that coaching is effective at addressing physician well-being, physicians have started to seek out commercially available coaching support.
It is important to note that coaching differs from therapy in that it does not diagnose or treat mental illness. Coaching assumes that the client is whole and helps them increase self-awareness, access their strengths, utilize tools of metacognition, and recognize and utilize their agency, autonomy, and self-efficacy. Coaching normalizes the full lived human experience of being a physician and allows the client to bring up anything they want to work on in their personal or professional life in a safe, non-judgmental space. Physicians can be referred to therapy or psychiatry if the needs of the physician exceed the scope of coaching. Coaching, therapy, and psychiatry can be used simultaneously, especially considering that burnout and depression frequently co-occur. Any help-seeking behavior typically begets normalization of and encouragement of additional help-seeking behavior as needed and as appropriate titrating up and down depending on varying individual needs over time.
Coaching focuses on self-awareness and helps clients identify their strengths and internal resources to make empowered choices.(22) Coaching interventions designed for physicians have been shown to reduce emotional exhaustion, improve quality of life and well-being, and reduce overall burnout.(17)(23)(16) Previous studies of physician coaching have been performed inside institutions or controlled research studies, but there has been a lack of widespread implementation of physician coaching that can be accessed by individual physicians irrespective of their workplace or geographic location. In addition, further exploration of the effectiveness of different types of coaching programs and programs aimed at specific populations is warranted.
While coaching is relatively common in some fields such as among business executives and professional athletes, real world implementation coaching for physicians is relatively sparse despite a growing body of evidence for the effectiveness of this intervention. There is not only a moral case but also a business case and a public health case for prioritizing and addressing physician wellness.(24)(15) Despite mounting data from clinical trials, the logistics and access of broad implementation of this intervention remains unknown. Implementation science is the field of bringing research findings to the community and assessing the efficacy in the real world. To the authors knowledge there have been no studies attempting to examine the efficacy of broader implementation of physician coaching in the real world across specialties, locations, and practice throughout the United States. The RE-AIM framework is commonly used in public health issues to assess the translation of scientific advances from research studies into practice.(25) This framework has been utilized to assess dissemination and broader implementation of research findings to population-based impact.
Current access to coaching for physicians may be highly variable depending on the workplace. Some institutions offer access to coaches through the health care institution and there are a growing number of physician coaches and independently run physician coaching companies. These coaching companies offer a wide range of interventions from individual coaching to group coaching and a mix of both group and individual coaching. In some cases, physicians are able to advocate for their workplace to help fund support for coaching. Continuing Medical Education (CME) funds can be utilized for some physician well-being programs including coaching and can be utilized to help make coaching more accessible to individual physicians. Utilizing CME hours and funds for physician well-being may also help physicians choose to access support as it fits within a mental construct that is already familiar and normalized for physicians without any associated pathologizing or stigma.
Past research on the effectiveness of coaching has largely focused on programs implemented within a single institution. Some physicians are not comfortable speaking with coaches from inside an organization due to potential lack of privacy or conflict of interest. Coaching programs that are intentionally separated from and not associated with any workplace may confer benefits and an added sense of safety over institutional programs.(26)(16)
In this study, we examined the impact of supporting physicians with personal and professional coaching through non-institution-based access. Individual physicians self-selected to participate in an independently run commercially available coaching program designed for women physicians by women physicians who are also certified coaches. Enrollment was widely available to any MD or DO, regardless of specialty, practice type, or practice location.
While the benefits of institutional coaching programs have been recently documented, non-institutional programs have largely been unexamined. Here we begin to address this by exploring the effects of independent coaching specially for women physicians, with the intervention taking place during the initial years of the COVID-19 pandemic.