The purpose of the present research was to investigate the trend of inpatient service utilization in Iran between 2012 and 2017. The results showed that over this period, the number of hospital beds and inpatient admissions increased by 23% and 32%, respectively, even though the population of the country increased only by 6.6%. Hospital beds per capita increased by 15.7% to 1.55 per 1,000 people and inpatient admissions per capita increased by 24% to 141 per 1,000 people.
Health care utilization refers to the use of health care services to prevent or treat diseases, maintain health and well-being, and/or to obtain information about health status and prognosis [12]. Inpatient service utilization varies in different parts of the world. Inpatient admissions per capita in OECD countries has decreased by 7% in the last two decades from 167 to 154 inpatient admissions per 1,000 people. Among European countries, Germany and Austria had the highest inpatient admission rate in 2017 (about 250 inpatient admissions per 1,000 people), while Portugal and Spain had the lowest inpatient admission rate with 109 and 114 admissions per 1,000 people, respectively. Over the last two decades, average inpatient admission rate in the UK has been 133. Russia is among the countries with a relatively high inpatient admission rate. In Russia, there were 216 inpatient admissions per 1,000 people in 2000, which increased by 3% to 224 in 2018. Inpatient admission rate in China has increased dramatically over the last two decades, from 29 to 172 inpatient admissions per 1,000 people between 2000 and 2018, respectively. In Turkey, Inpatient admission rate has almost doubled in the last two decades, increasing from 77 to 165 inpatient admissions per 1,000 people between 2000 and 2018, respectively [13]. The results of a longitudinal study in Brazil from 2000 to 2015 showed that while inpatient admission and length of hospital stay have been declining since 2000, direct health care costs have increased [14].
Figure 3 provides the inpatient admission rate in Iran, Turkey, and the OECD average. Since 2012, inpatient admission rate has been almost constant in OECD countries, slightly fluctuating around 160. The same is observed in Turkey, where the average inpatient admission rate has been about 165.
The need for healthcare services is one of the major determinants of health care utilization, and any judgement about the efficiency of a health system should consider utilization patterns in groups with the greatest need. However, there are other factors besides the need for care that affect health care utilization. The results of a systematic review of health care utilization between 1970 and 1999 identified several factors. Children, pregnant women, and the elderly utilized more health care services. Also, health care utilization was significantly higher in low-income and low-education groups. The results indicated that, depending on the type of health system, poorer communities may not receive adequate care [15]. The results of a study in Brazil showed that income is strongly associated with health care utilization [16]. Another study in Greece showed that low income, poor health, and limited education are associated with greater health care utilization. The results of this study indicated that insurance coverage is positively associated with hospital care utilization [17].
Access is one of the intermediate goals of a health system. It consists of three dimensions: availability (physical access), affordability (financial access), and acceptability (cultural access). Therefore, health systems must have plans for providing all dimensions of access. Availability deals with physical access to health care facilities and whether health services available in the right place and at the right time. In the discussions of affordability of services, the main strategy is to provide insurance coverage to the population in order to reduce out-of-pocket payments and increase households' ability to pay. Acceptability of services depends largely on the literacy and cultural characteristics of individuals and communities.
Insurance coverage increases the utilization of health care services. The insured use 50% more medical services and have 5-15% higher mortality rate than those without insurance [18]. A study on healthcare utilization in Iran in 2015 compared insured and uninsured groups and showed that referrals for specialist outpatient services were lower in all uninsured groups. Referrals were almost twice as high in insured groups than uninsured groups. According to this study, insurance coverage plays a key role in referral to medical centers [19]. Similarly, Freeman et al. showed that increased insurance coverage increases health care utilization and improves health outcomes in target groups [20].
The results of the present research showed that inpatient service utilization varies in different provinces of Iran. A number of studies have examined the state of health care utilization and its determinants in various provinces of the country. Moravati et al. studied the elderly population of Yazd Province in 2018 and showed that women and housewives used more outpatient services than other demographics. Marital status, supplementary insurance, and education level were some of the identified determinants of outpatient care utilization. The most common cause of outpatient care utilization in the elderly was cardiovascular diseases [21]. A study conducted in Kerman Province in 2013 showed that insurance status, economic status of households, education level of the head of the household, and presence of a person over 65 years or under 12 years in the household were important determinants of health care utilization. Health care utilization decreased from the poorest to the richest groups. This was attributed to the positive correlation between good health and higher income [22]. A similar study in Lorestan Province examined health care utilization in the elderly in 2017. The results showed that there is a health care utilization is significantly associated with income, family structure, literacy, place of residence, employment status, number of children, insurance status, and health self-assessment [23]. Similarly, Ebadifard Azar et al.'s study on inpatient and outpatient service utilization in Isfahan Province in 2009 showed that it is significantly associated with demographic characteristics such as age, occupation, education, number of children, household income, type of insurance, and place of residence [24]. From the results of these and other studies, it can be concluded that the specific burden of diseases and demographic characteristics of each region should be taken into consideration when planning and allocating health resources.
Health care facilities should be used in such a way that waste is minimized and no direct or indirect costs are imposed on the population. Rising health care costs hinder the achievement of an equitable and sustainable health system. Studies have shown that many inpatient admissions are unnecessary and without sufficient clinical justification [25]. Unnecessary hospitalization of patients reduces hospital efficiency and imposes a significant financial burden on the health system. In addition, unnecessary admissions and hospital stays increase the costs incurred by patients and exposes them to hospital-acquired infections [26, 27]. Patient dissatisfaction, increased number of complaints, unavailability of hospital beds, and wasted hospital resources are other consequences of unnecessary hospital stays, which must be avoided.
Patients must be admitted to the hospital when specialist staff and appropriate technologies are available for treatment of patients given their clinical condition. The need for continuous care and impossibility of outpatient treatment are characteristics of necessary hospital admissions. Unnecessary admission occurs when patients who can be treated with outpatient care are hospitalized. In this case, the occupied hospital beds are referred to as “blocked beds” [28]. In terms of length of hospital stay, the situation varies from country to country. The average length of stay (ALOS) in OECD countries was 7.8 days in 2016 (minimum 4 days in Turkey and maximum 16.3 days in Japan) [29]. ALOS in Iranian hospitals in 2017 was 3.6 days. The results of a systematic review of unnecessary stays in Iranian hospitals showed that the average length of unnecessary hospital stays was 4.2 days. It must be noted that this index was shorter in Iran than other countries [28]. A 2006 study of the teaching hospitals of Tehran University of Medical Sciences showed that about 23% of hospital admissions were unnecessary [30]. Another study of public hospitals in Tehran in 2013 found that 16.2% of hospital admissions were unnecessary [25].
Unnecessary hospital stays can be reduced in various ways, including through continuous monitoring of the need to stay, analysis of reasons for keeping patients in the hospital longer than average, payment to hospitals based on diagnosis-related groups (DRGs), establishing a daycare ward, and assigning a nurse or physician as the liaison for patient discharge. Strategies for reducing unnecessary hospital stays can be implemented at the macro and micro levels. At the macro level, the Ministry of Health and health insurance organizations can increase hospital efficiency through expansion of primary health care, tariff reform, and hospital payment system reform (especially avoiding case-based payment systems). Using an Appropriateness Evaluation Protocol (AEP) is another strategy for reducing unnecessary hospital stays, which allows for determining the necessity of admission and hospitalization based on a set of objective criteria [28]. Hospitals and other health care providers have limited capacity for admission and treatment of patients. Therefore, allocation of resources in relation to the health needs of the population is critical to achieving universal health coverage. New methods of service delivery such as ambulatory surgery centers and daycare centers are on the rise. For example, the number of ambulatory surgery centers in the US more than doubled between 1990 and 1998 [31].
One of the most important variables in social planning is the size and characteristics of the population and its changes over time. The age structure of a population is especially important in health care planning, since individual abilities and needs change with age [32]. WHO estimates that the population aged 60 or over will more than double in the next 30 years. Changing the age structure of a population requires readiness and radical social changes. As the population ages, people's health needs become more complex and the likelihood of developing multiple chronic conditions increases. However, health care services are often organized around diagnosis and treatment of acute illnesses, and the continuity, consistency, and coordination of care are undermined with an increasingly aging population [33].
Another characteristic of the Iran's population is the continuous decline in fertility, which is projected to fall below the replacement level, resulting in population decline and its associated problems. According to UN projections, if the growth pattern continues, the country's population will reach 93 million by 2050 with an old-age dependency ratio of 32.1%. According to the 2016 census, the old-age dependency ratio in Iran was 6.1% [34]. With increasing life expectancy and changes in population structure, Iran's population has been aging rapidly. Epidemiological transition due to population aging has become a major concern worldwide. As assessment of the burden and cost of chronic diseases in 23 countries, including Iran, showed without intervention to prevent chronic diseases, cardiovascular disease, stroke and diabetes, a major portion of the resources of these countries will be spent on managing these diseases. While most deaths from these diseases are preventable, only two percent are prevented each year [35].