The feasibility of the intervention
Performance of the intervention
Both users and providers mentioned that the intervention performed well in terms of addressing unmet needs. The majority of the caregivers reported that the intervention improved their childcare skills and provided them with opportunities to learn new information regarding child care and development. In addition, they learned how to support their children’s development through play and making play materials.
"We were taught how to care for our children; now we are able to identify what the children like and don’t like. We now make them toys with regard to what their interests are, and I can say our childcare knowledge has greatly improved." IDI with a primary caregiver, IDI
CHVs reported improved knowledge of childcare as a result of the new information. With additional training on nurturing care, the CHVs felt more equipped to carry out home visits effectively.
"We did not know that it is important to play with the child right from the womb to three years. So our knowledge of childcare has improved as a result of our participation in the trainings, and we feel more equipped to conduct home visits better." FGD with a CHV
Services provided under the intervention
Nurturing care services related to adequate nutrition, opportunities for early learning, good health, safety, security, and responsive caregiving. Regarding adequate nutrition, nutritional advice on exclusive breastfeeding for the first six months, complementary feeding, and continued breastfeeding were mentioned by most healthcare providers. In addition, the provision of vitamin C and the referral of extreme cases of malnutrition were also reported.
"I encourage mothers to practice exclusive breastfeeding for 6 months without giving anything. I talked to them about complementary feeding at 6 months to introduce them to other food items and ensure that the feeds were balanced. We also give vitamin C supplements and refer severe cases to the main hospital." KII with a healthcare provider.
Some caregivers mentioned that they received advice from the CHVs and healthcare providers to exclusively breastfeed their children for at least six months and continue breastfeeding for at least two years of the child’s age with careful introduction of other foods in the child’s diet.
"My 2-year-old child is still breastfeeding based on the information and guidelines that we were given at the facility by the CHV and the nurse. Had it not been for this information, I would have stopped him long ago. They also taught us the importance of exclusive breastfeeding for at least six months, which I practiced.IDI with a primary caregiver
For opportunities for early learning and responsive caregiving, some caregivers mentioned that they were taught that children should be engaged in play, supported in identifying objects in the house, and taught the names of different family members. Furthermore, the caregivers reported having been taught by the CHVs how to play and communicate with their children. In addition, they were also provided with toys whenever they visited the health facilities. In addition, they were encouraged to provide their children with adequate playtime.
"The CHV has taught me how to play and make play material for my child. She has also taught me the importance of clinic sessions and vaccinations and reminded me about clinic vaccination days. FGD with a CHV
Fathers also mentioned that they supported their children’s physical and social development by giving them time to play and providing them with play items. They provided opportunities for early learning for their children by talking to them, playing with them, and calling the names of objects as they played with them.
"We provide play materials according to the age of the child. This enhances their brain development. Additionally, materials of different colors and shapes make the brain develop rapidly."FGD with a secondary caregiver
Healthcare providers reported that caregivers received health talks on providing opportunities for early learning right from the time of conception. In addition, they mentioned that they provided playbox sessions for the children within the health facility and further advised caregivers to continue practicing the same at home using play items made from locally available materials.
"We teach mothers that they should start interacting with their unborn children. In a nutshell, we teach them the importance of child stimulation, communication, and play. We also conduct playbox sessions with the caregivers," –KII with a healthcare provider.
Regarding good health, primary caregivers reported receiving curative services whenever they sought such services for their children. They also reported that their children received their immunizations as scheduled. In addition, they reported having received information from the CHVs on how to promote their children’s health by ensuring that the environment where they play is safe and clean.
"We receive services like treatment. When children are sick, they are tested and given medicine at the facility. They also receive the vaccination and maybe mosquito nets. Most importantly, we enjoy health services offered to children below five years of age freely and without any pay." IDI with a primary caregiver
The CHVs reported that they advised pregnant mothers to visit the Maternal and Child Health (MCH) department within the nearest health facility for check-ups and plan for their delivery on time. Immediately after delivery, they ensure that they follow immunization schedules.
"We teach the pregnant mothers to attend clinics, and once the child is born, they should get all the immunizations and attend the facility at any given time the child falls sick." FGD with a CHV
Information provided to participants
Caregivers attributed the positive social and physical development of their children to the nutrition and play information that they received from CHVs during clinic visits. They added that play may be used to assess the health status of children. Moreover, they mentioned that, according to the information they received from the nurses, play helps children socialize well with other children.
"We were taught by the CHVs that play helps in the development of children’s brains, and play also helps in determining whether the child is sick or not, because when they are sick they do not play. Additionally, the nurses told us that play also helps the child socialize with other children." – IDI with a primary caregiver.
A secondary caregiver (father) reported having learned from the CHVs the importance of supporting my wife when she is pregnant, as it helps the unborn child grow well. He added that he had been enlightened about involving children in play activities as well as playing with them.
"I have learned that I should involve my children in activities like playing football and that I should provide adequate playtime for them and a place where they can play freely. The CHVs also taught us the importance of supporting my wife when she is pregnant, as this helps the child grow well." FGD with a secondary caregiver.
Some healthcare providers reported that the number of home visits has increased because the CHVs now have much information that they can talk about with the caregivers. The healthcare providers noted that the ECD training that CHVs received enhanced their knowledge, as they can now help caregivers choose age-appropriate play items during the play box sessions and even give them health talks based on the knowledge they acquired from the training.
"Home visits have improved since CHVs now have a lot of information to give to caregivers. Now they even include the importance of playing with the child and their hygiene".KII with a healthcare provider.
The efficiency of the intervention
On efficiency, the community was also perceived as having welcomed the program since it fits well with the existing system. Some caregivers mentioned that they welcomed the idea and were happy with it.
"The community has welcomed the program because the program has offered an avenue for our children to grow and develop wholesomely. We have all welcomed it. All of us are happy with it." IDI with a primary caregiver
Various respondents viewed the intervention as having been successful in its implementation. Some caregivers felt that the intervention made it possible for the health care workers to monitor their children better and to quickly determine if a child was sick or not.
"The beneficiaries of this project—those who have engaged in and benefited from its activities—truly embrace the program. They know the benefits that come with this new program in terms of promoting the growth and development of young children. IDI with a primary caregiver
Being able to identify delayed milestones by just going through the chart in the mother-child booklet during the health talk was very satisfying to healthcare providers, as they could relate this to their daily activities. Through the intervention, the healthcare providers were also able to discover cases that needed attention and were even able to make referrals when an impairment was discovered through play activities that the caregivers were encouraged to do at home.
"It has improved the relationship between parents and children. They have the information that playing with a child helps a lot and the importance of interacting with a child. Again, we realized that the mother-child booklet was important in helping identify delays in children, something we did not know before. This is very satisfying.KII with a healthcare provider
Acceptability of the intervention
Support for the intervention
Many of the caregivers reported having donated homemade play items to the facility so that children who visited it could play and grow well. Some caregivers mentioned that they allowed their children to interact with other children and helped with teaching other caregivers during health talks, which some CHVs thought promoted utilization (acceptability) of the intervention among the users and supported their work as CHVs.
I brought materials and even encouraged other mothers to bring in their children. Similarly, we could support the CHVs with the development of play materials and help pass messages to other caregivers during health talks – IDI with a primary caregiver.
Most healthcare providers mentioned that the CHVs helped in making the play materials and taught the caregivers how to make play materials. Furthermore, many of the healthcare providers mentioned that CHVs helped greatly in the establishment of the play corners, and the same CHVs ensured that toys were there in the facility.
Most of the play materials at the facility were made by the CHVs; mothers were asked to only make toys for their children at home. Therefore, what normally happens is that children use the play materials made by the CHVs at the facility and the materials made by their caregivers back at home. KII with a healthcare provider.
Some policy implementers mentioned that the major support provided by the county and subcounty officials during the implementation of the intervention included capacity building, support supervision, and mentorship. In addition, they offered on-the-job training for the nurses who were not trained, which they did alongside the implementers.
"They come to supervise what I do, and if they see there is something I am not good at, they advise and support me well. They also trained my colleagues who missed the training." KII with a healthcare provider.
Satisfaction with the implementation of the intervention
Many of the caregivers interviewed reported liking the messages they received at the facility about the development of their children. They also appreciated that the intervention had a positive impact on child upbringing, particularly when they compared their youngest children under the intervention with their other older children.
"The caregivers appreciate the information we give them since it is basic, especially about breastfeeding and how to hold the baby during breastfeeding. They take it positively and open up to us to inquire more about what to do when a child gets into any condition."KII with a healthcare provider.
Some healthcare providers mentioned that they received positive feedback from the community that seemed to suggest that they were satisfied with the intervention's delivery. A few healthcare providers added that the CHVs were also motivated to implement the intervention, as their work was made easier by the intervention.
"We also got positive reports from CHVs confirming that the intervention is well received in the wider community. The CHVs have told me that they are now motivated as they have additional information to give to the caregivers in the community.KII with a healthcare provider
Perceived benefits of the intervention
Initially, children were afraid of going to the facility to receive health services. This is because they were afraid of injections, which was their only activity. The caregivers mentioned that through the intervention, children’s attitudes changed due to the introduction of play. They no longer associate hospitals with pain, as before. In addition, the caregivers felt that it was useful for children to have something to do while they waited to be seen by the healthcare provider. With the rollout of the intervention, one caregiver reported that the children engaged in play as the caregiver supported them, and this gave them peace of mind.
"When my children come here when they are sick, they get a sigh of relief when they get a chance to play with these toys, and they are happy. Sometimes when we come here and he sees a nice toy, he will want that toy, and you know we cannot leave with a toy, so this motivates me to make him something like that, and that is a good thing”.IDI with a primary caregiver.
The healthcare workers stated that play box sessions and health talks given at the facility have played a major role in helping children 0–3 years to develop optimally between 0–3 years. They observed that children in the program were more active and recorded optimal growth and development compared to those who were not beneficiaries. The healthcare workers also reported an increased number of referrals due to enhanced home visits. In addition, children at risk of developmental delays are now identified early and referred for appropriate assistance.
We have seen the development of children, especially those below the age of three, improve. Currently, there are increased referrals of children under 5 years compared to the initial days before the intervention. KII with a healthcare provider.
The CHVs equally benefited from the intervention. They reported that they were now able to pick age-appropriate play items for children who visited the facility because of the knowledge they gathered from training and mentorship. The CHVs further reported that they acquired much knowledge and skills while conducting duties of nurturing care in their respective communities.
"I learned that a child can be communicated with while still in the womb by both caregivers, and playing with them makes them active once they join nursery school."FGD with a CHV.
At the facility, healthcare providers reported that they could now identify delayed milestones early by just going through the child's chart. It enriched their routine services with knowledge they did not have before and made them better parents to their children too.
"The training I received from this program has expanded my knowledge of responsive childcare, a concept I never knew before the intervention. I have gained from this intervention as a caregiver; I am now a better parent to my children at home." KII with a healthcare provider.
A health manager mentioned that the healthcare providers learned many new things about responsive care, stimulation, and the general development of children. The new information was not taught during preservice. The sentiments were shared by another manager, who mentioned that the attitude of the healthcare providers has changed and that they now love children more. This was attributed to the counseling sessions by the CHVs and healthcare providers.
"They thought learning starts at preschool, and now they know that a child starts learning in the womb." KII with a health manager.
The county and subcounty health systems also benefited from this intervention. One of the health managers noted that the intervention had brought significant changes in health management, with additional health services being provided other than traditional immunization.
"ECD nurturing care has brought many changes in the management and the general support for the healthcare provision of children below three years. Initially, we would see children brought in for immunization within the facilities and in the clinics. All their mothers knew that they were supposed to be taken to the facility for vaccines and thereafter taken back home. This has since changed. Our healthcare providers have made these sessions productive—more interactive and more educational."KII with a health manager.
Male involvement was not a project-specific target. However, it was a measure of how well the intervention was accepted by the male caregivers. Health managers noted that the involvement of male caregivers in nurturing care was still a problem. Even though there was still poor male involvement in providing nurturing care for children, some improvement was recognized.
"There is a big gap in regard to the involvement of male caregivers in childcare, despite training them (fathers) and having CHVs talk to them. I do not know what we can do to change them. All the same, I can say there is a change in male involvement in childcare, but we are not yet there." KII with a health manager.
Barriers and facilitators
Barriers
Caregivers reported a general shortage of personnel, which they thought made it difficult for them to receive the services efficiently. The fact that only one nurse managed the play box session and another provided other services was regarded as a large impediment to the effective implementation of the intervention.
"The play boxes are not manned because the few available nurses/CHVs are busy attending to other children and their mothers. This, I think, affected how we received the counseling on child development."IDI with a primary caregiver.
The project implementers interviewed also echoed the lack of personnel mentioned by the caregivers as an institutional barrier. This, they mentioned, made it difficult to get healthcare providers to attend scheduled training, particularly in cases where it was not possible to get someone else to stand in for them when they were away from work. They added that the staff available in some facilities was already overwhelmed and therefore could not conduct counseling or follow-up on how the caregivers and children had missed their appointments.
Facilities with inadequate staff cannot run this program effectively. They are overwhelmed by the work and hence cannot do counseling, reach out to caregivers one-on-one, or do follow-ups for children/caregivers who have missed an appointment. I have been to some facilities where one healthcare provider is manning outpatient, ANC, and PNC all at the same time—it is crazy. KII with the project implementer.
The transfer of staff from one facility to another was mentioned by the implementing staff as having a negative effect not only on the delivery of the intervention but also on the continuity of the program. The transfer of a trained mentor outside the project area was seen as a big blow to the project.
The high rate of staff turnover remains a major problem in the area. You find that after training healthcare providers on the program, you end up losing half of them in a transfer one month later—very bitter indeed. The transfers derail the smooth transfer of information to caregivers and community members a great deal. KII with a project implementer.
Additional workload to the already overwhelmed staff was mentioned as a barrier. The program implementer mentioned that, whereas ECD counseling should take place on a one-to-one basis, the high workload of healthcare providers may not allow this to happen. They added that sometimes the number of patients seeking other services is too large for the healthcare worker to notice important details during counseling.
"The workload will make you not be able to engage the caregiver so much and integrate the ECD so well. Sometimes you can miss out on a delay in a child since you are so busy with other health-related issues. There are also times when I find it very difficult to offer counseling due to the many other patients looking for healthcare services.KII with a project implementer.
CHVs mentioned poor male involvement as another major barrier to the implementation of the intervention at the community level. The CHVs complained that male caregivers were missing from most of the childcare activities
"It is very difficult to find male caregivers, and when you find them, it is very hard for them to discuss with you. Most of the time, when they see us, they take those as women's responsibilities. Again, when they accompany the mother to the clinic, it is difficult to convince them to get into health talks." FGD with a CHV.
Facilitators
The strong link between the facilities and the community was perceived as a key enabler of the delivery of this intervention by the project implementers. CHVs and healthcare providers were perceived as the driving forces behind the success of the intervention.
"I was lucky enough to have a high-spirited team of CHVs and healthcare providers who, after start-up training, work tirelessly at the community and household levels to educate and induct caregivers into integrating nurturing care into their childcare practices."KII with the project implementer.
Health cards made it easy for the CHVs and the healthcare provider to implement the intervention. The cards provided every detail of the messages and made them easy for the caregivers to understand.
"I think with tools such as counseling cards, even CHVs have come to like what they are doing. It is a motivating factor. Previously, CHVs used to visit households barehanded, only with some sketchy information they acquired in a seminar. However, now the counseling cards make the home visits very easy for the CHVs." KII with a health manager.
Proper coordination and capacity building among various stakeholders ensured that all stakeholders were on board; those who were not formally trained were sensitized through other platforms. The healthcare workers reported that this resulted in increased awareness of the intervention.
Proper coordination and capacity building of the health work force are truly healthy in the implementation. In addition, health workers who were not formally trained received on-board training. KII with a healthcare provider.
Political goodwill from the county leadership propelled the implementation of the intervention. The county governor supported the intervention and even sensitized the members of the county assembly to do the same.
"The intervention has goodwill from the MoH, and it is also enjoying political goodwill in the county. Our governor is in support of the intervention; MCAs have been sensitized, and they are positive about it—a very rare phenomenon in the political world. I think they embrace it because they have seen the changes nurturing care brings to the region about promoting child growth and development." KII with a health manager.
In addition, support supervision by the implementing organization was mentioned as having been very instrumental to the implementation of the intervention at the subcounty or county level.
"It hardly takes two months without them organizing support supervision, whereby a team from the county and subcounty offices and the implementing partner go down to the house level to check how the intervention is rolling out."KII with a health manager.