Participants
Interviews were held over a six-month period. The interviews lasted between 20 and 62 min (M = 34 min, SD = 12 min). Sixteen participants were interviewed (5 male; 11 female), two consultants, five senior specialist registrars, seven specialist registrars and two residents were recruited to participate in the study. The physicians’ experience at the hospital ranged from 1- 20 years and physicians aged 24-55 years. Thematic saturation was reached after interviewing 16 participants when the collected data did not add any new theme to the study(30).
Forty beliefs from the 16 interviews were coded into the 14 domains. All belief statements supported by responses made in the interviews within each theoretical domain are reported in (additional files 4 and 5).
Interrater agreement for the coding between the two coders was calculated for four randomly selected interviews for all 14 domains, overall agreement was 81% and it ranged between 50% to 100% at domain level. Agreement was reached when the two coders identified the same response and allocated it to the same domain. Even though interrater agreement was calculated, all disagreements between researchers were resolved through discussion and consensus during the coding process was agreed.
Domains identified to be relevant
Nine theoretical domains were identified as relevant: knowledge, beliefs about capabilities, beliefs about consequences, reinforcement, goals, environmental context and resources, social influences, behavioural regulation, and nature of the behaviour.
A total of thirty-three belief statements were identified from the nine relevant domains of the TDF. (additional file 4) summarizes the belief statements, corresponding TDF domains and representative quotes. Quotes were selected from the responses of physicians from different seniority levels, Consultant (C), Senior Specialist Registrar (SSR), Specialist Registrar (SR) and Resident (R) to provide a representative perspective across the profession.
Knowledge
Almost all participants were aware of VTE guidelines: ‘Yes we are using hospital guidelines for risk assessing the patients and put them on the prophylaxis accordingly’ (P10 C); however some participants thought that the VTE guidelines were not clear in certain clinical conditions to guide their practice: ‘Sometimes I feel they are not very clear (guidelines). At some point, they are not matching the patient’s actual parameters’ (P3 S). Moreover, other participants stated that the availability of limited information about patient medical condition might affect completing the VTE risk assessment, mainly when patients were unconscious or without any escort: ‘inadequate information, if the patient comes unconscious, we know nothing. It is difficult to start the patient on antibiotic prophylaxis without knowing the risk assessment’ (P8 SS). On the other hand, all participants mentioned that education and information about the importance of VTE guidelines, presenting real case scenarios and supported by data will improve the target behaviour. Thus, the knowledge domain was identified as potentially relevant.
Beliefs about capabilities
The majority of participants were confident about performing the VTE risk assessment and ordering the recommended prophylaxis. All Participants found that the VTE guidelines were easy to implement since the risk assessment tool has points and based on the VTE risk score the recommended prophylaxis will be ordered : ‘Because we have these points, it is easy and clear’ (P7 S). Also, some elaborated that with practice the VTE assessment tool became easier to implement: ‘Now I know all points so within one minute I can finish it. With practice, it is easier’ (P7 S). This prompted us to select the beliefs about capabilities to be relevant domain.
Beliefs about consequences
Beliefs about consequences were relevant since all participants identified a number of different benefits and risks that potentially influenced the target behaviour. Among the perceived benefits, almost all participants reported that following the VTE guidelines would reduce the development of DVT and PE and the morbidity and mortality cases (n=4) ‘it will protect patients from developing DVT or PE, it will reduce the mortality & morbidity rate’ (P7 S). Moreover, it would decrease the financial burden on both the hospital and patient through; eliminating unnecessary medical tests: “a waste of resources and then you have to do more advanced management for these patients” (P8 SS); protecting the hospital reputation: “it is a very good thing for our hospital reputation” (P14 SS) and reducing hospitalization days and management: “shorten the hospital stay” ( P10 C).
Furthermore, most participants highlighted that VTE guidelines supported and protected their clinical decision: ‘They are guidelines to guide us” (P2 SS), ‘this guideline will protect me’ (P7 S). On the other hand, many participants reported that the target behaviour could be affected in complicated cases where there is a risk of bleeding associated with ordering prophylaxis: “….in complicated cases in which the bleeding risk is high, it becomes difficult to decide should we or should not prescribe prophylaxis” (P6 SS).
Reinforcement
When participants were asked about rewards needed to reinforce the VTE guidelines implementation, some participants stated that there was no need to give any rewards or incentives to target behaviour: ‘Why rewards, it is part of our job’ (P7 S). Although, other participants thought that recognition, by highlighting the best performance: ‘we can highlight the best performance….’ (P10 C) and continuous reminders and encouragement would reinforce the target behaviour: “Continuous reminders during the rounds … encourages us” (P9 S). The reinforcement domain was selected as relevant due to the evidence of a strong belief that may influence the behaviour.
Goals
Almost all participants thought that performing the target behaviour would support the healthcare common goal of patient safety improvement: “VTE prophylaxis is one of the patient safety parameters required by any institute” (P1 C). This resulted in the selection of goals domain as relevant.
Environmental context and resources
The Environmental context and resources domain was indicated as relevant since the majority of participants referred to various environmental factors that affected the target behaviour. Many participants identified the workload including the number of patients they have to assess in a specific time, one factor that affected the target behaviour of conducting the VTE risk assessment: “sometimes admitting doctors are very busy and they are not able to do the risk assessment (P6 SS).
In addition, few participants stated that the availability of mechanical prophylaxis affected their decision in ordering the appropriate prophylaxis and some participants mentioned that in certain situations when patient was admitted under a different specialty the VTE risk assessment was missed: “If it is my patient, I would. If the patients are not under me, I will not be doing the risk assessment. We can recommend” (8 SS).
On the other hand, most participants indicated that having the VTE form as part of the electronic medical record facilitated the implementation of the VTE guidelines: ‘I think it is quite convenient now because with the electronic system everything is there. You only have to check select or deselect’ (P3 S). Moreover, some participants thought that the availability of the VTE coordinator or nurse could facilitate the target behaviour: ‘another professional or nurse could do the risk assessment and we just need to verify it then it would be easier for us’ (P2 SS).
Social influences
The social influences domain identifies whether other members of the medical team and patients’ relatives may influence physicians decision in ordering the recommended prophylaxis. The majority of participants indicated that they discussed the VTE recommendations with their team members: “we take multidisciplinary decisions to make better care” (P13 S). In addition, participants indicated that the seniors from the clinical team had an impact on their behaviour and they might change their prophylaxis order based on the discussion with the senior: ‘During the round for example while discussing with our consultants the type of the DVT prophylaxis might be changed’ (P7 S). Moreover, participants stated that they seek the opinion of an expert in the field.
Furthermore, some participants stated that their decision was affected by the patient and family level of awareness about the VTE risks and refusal of the prophylaxis treatment: “Sometimes there are patients who refuse, that affects your decision for ordering prophylaxis” (P16 R).
Behavioural regulation
The behavioural regulation domain was identified to be relevant since participants identified various recommendations on how to regulate and influence physicians to perform the target behaviour. Monitoring the compliance to VTE guidelines and sharing the results: “Leadership should monitor our compliance” (P7 S), as well as, linking VTE guidelines compliance to physicians’ performance evaluation: “if the administration wants to be very strict about it, maybe they have to include in the Individual performance evaluation” (P11 S) would induce the implementation of the VTE guidelines.
Moreover, as per many participants making VTE guidelines a mandatory policy: “it is a part of the hospital policy which should be done’ (P8 SS) would support the target behaviour. However, two senior participants, a consultant level, had a contradicting point of view, they thought that too many regulations and restrictions might affect physicians’ role and autonomy: “…...When you say restrictive and make it mandatory physicians feel like you are taking away their autonomy” (P10 C).
Nature of the behaviour
The nature of the behaviour domain was selected as relevant for performing the target behaviour because responses revealed different opinions and conflicting viewpoints related to the target behaviour. The majority of participants stated that they assessed all their patients for VTE risk: ‘for all my patients I do VTE risk assessment’ (P2 SS). However, other participants revealed that they did not do VTE risk assessment for all their patients: ‘It is not being 100% followed’ (P6 SS), few participants out of those who mentioned initially in the interview that they do VTE risk assessment for all, through the subsequent drill down questions informed that they did not. On the other hand, some participants identified that they ordered prophylaxis without conducting VTE risk assessment: ‘I am comfortable enough to start the DVT prophylaxis even without filling the scoring system’ (P14 SS). Moreover, other participants mentioned that they prescribed prophylaxis regardless of the VTE risk score since they followed their clinical judgement: ‘If it is a young patient and unconscious, usually I am giving prophylaxis regardless of the score’ (P7 S), ‘I follow my own judgment’ (P8 SS).
Domains identified to be not relevant
Five theoretical domains appeared to be less relevant to the perceptions and preferences of physicians when making decisions about following the venous thromboembolism (VTE) clinical practice guidelines. These were Skills, Optimism, Intentions, Memory attention and Decision processes and Emotion. The belief statements, corresponding TDF domains and representative quotes (additional file 4).
Skills
The Skills domain was not found to be challenging as physicians repeatedly reported that the behaviour related to the following VTE guidelines did not require any particular skill rather clinical knowledge on conducting general medical assessment. Most of the participants believed that as long as they had basic medical background and were adequately trained to take a patient history and conduct clinical assessment, then they had enough skills to conduct VTE risk assessment and make the appropriate prophylaxis recommendations: ‘ It is part of patient’s general assessment (P5 SS). It takes good history skills, good physical examination skills and it should include a good clinical judgment and be able to decide’ (P9 S).
Social/professional role and identity
Social/professional role and identity was identified as an irrelevant domain since most of the participants identified the target behaviour as part of their professional role and job: ‘It is part of our job’ (P7 S).
Optimism and Intentions
Optimism and Intentions Domains were identified as not relevant for performing the target behaviour because responses in these domains revealed low frequency of beliefs statements.
Memory, attention and decision processes
The majority of the participants reported that forgetting to perform the target behaviour was not a concern for them since using a tool related to VTE guidelines practices facilitates attention to detail steps to follow: ‘ We have the VTE assessment form’ (P6 SS). Moreover, physicians were familiar with the tool itself and no particular attention or specific decision processes were needed, since they just had to follow the form and tick the required boxes:‘ it is just a series of questions tick boxes that need to be done and then you provide the necessary prophylaxis’ (P10 C). In addition, participants stated that the VTE form was an online chart within the patient admission process: ‘We usually have an online chart for VTE risk in the admission package’ (P15 R).
Emotion
On the other hand, Most interviewed participants stated that their own emotions would not influence whether they followed the VTE guidelines or not. However, some participants revealed that they were happy and satisfied to implement the VTE guidelines since they prevented causing harm to the patients: ‘For me as a physician, I feel happy and safe that I am preventing the patient from getting any life threatening condition or morbidity or mortality in the hospital’ (P12 S).
Important factors identified that do not fit within the TDF domain
Themes that did not fit within the TDF domains were also reported in this study and therefore important to include for comprehensiveness. Some participants reported that they sometimes ignored the electronic alerts that they received to complete the VTE risk assessment tool if missed. “To be very honest that it happens that we overlook the warning that is coming to us also. Although, we know that we have to do it” (P6 SS). Moreover, Language barrier was highlighted as one of the factors that affect the patient care management when the patient and the physician do not speak the same language. Furthermore, the electronic medical record use by physicians with older age group was highlighted as a limitation since they spent extra time to complete the required documentation electronically. “I think the younger ones are faster at typing. I am not as fast as they their reaction time, it might be a limitation” (P10 C).