To our knowledge, this study was the first to identify employment, education, and training service preferences among Upcoming youth and those at-risk of Upcoming status using discrete choice experiment methods. The findings indicate that overall, youth value services that enhance their ability to deal effectively with life demands; receive advice and guidance by a mentor; and obtain financial support through basic income. In examining youth participants by latent class, the findings indicate a need to create a service model that supports long-term school and job opportunities, holistic skills building, and mental health and wellness. Job and educational services prioritized long-term job and school placements, with career counselling. Mental health and wellness services endorsed free, easily accessible and in-person support services. Meanwhile, holistic skills building focused on problem solving, communication, relationship building, and organization of time, as well as building skills to help youth manage daily life.
Differences in service preferences were observed among youth subgroups based on the identified latent classes. Youth who identify as Asian, Black, Indigenous, and Mixed prioritized mental health and wellness services compared to youth who identify as White. Previous literature has showed that Indigenous and racialized youth have access to longer wait times, and experience poorer quality of mental health care compared to their White counterparts (48, 49, 50). To ensure that mental health and substance use services are responsive and available to Indigenous and racialized youth, services should incorporate their perspectives into service design and delivery. The finding that youth 24–29 years of age endorsed job and educational services focused on long term career planning could be attributed to being more advanced in thinking about their careers and a desire to find a career as opposed to a job (51, 52, 53). It could also be due to older youth experiencing poorer labour market conditions (19, 54, 55). To improve long-term job opportunities for youth, Canada’s labour standards need to be updated, ensuring protection and benefits to informal and non-standard youth workers (17).
A critical component for education, employment, and training services is raising awareness about these services and their benefits among youth. A 2019 survey among NEET youth (16–29 years) in Canada showed that 54% reported a hard time finding information on the labour market services, while 42% said the information available on these services was not easy to understand (56). One way to address this issue is by delivering services to Upcoming youth at the local, community level. In fact, as IYS strengthen education, employment and training services, these community-based services can support youth by connecting them with local job opportunities. IYS can also work with other public, private and community organizations to change local, fragmented school and work policies (19). Another way to address this issue would be to provide access to this information at an earlier age, as shown in a parliamentary enquiry in Victoria, Australia in which career management was recommended for incorporation into primary school curriculum(57).
All three latent classes preferred services that provided mentorship, basic income, and networking opportunities. Youth value mentorship opportunities from individuals with experience in their field of interest. Similarly, youth prioritized networking opportunities in their field of interest. Federal, provincial and local programs could harness this preference by creating mentorship and networking structures across public, private, and community organizations for youth (17). Further, the provision of basic income would help support youth as they re-engage with school and the labour market (17). Interestingly, technical skills were not endorsed by youth in this study. Although technical skills are endorsed as part of technical and vocational education and training programs (58), it may be that youth were not as concerned about enhancing technical skills as they were other services. Future research should investigate youth experiences of technical skill programs.
It is important to note that participants in all latent classes endorsed poor mental health, while a higher proportion of youth screened positive for internalizing disorders compared to other disorders. These findings are in line with prior literature, particularly in light of the COVID-19 pandemic (59, 60, 61, 62, 63, 64, 65, 66, 67). It could also reflect the positionality of the researchers. The survey was administered by CAMH, a mental health teaching hospital, and could have been seen more among youth connected with mental health services compared to those not connected to CAMH. Prior research has showed that life skills training can promote positive development, mental wellbeing, and prevent risky behaviours (68, 69). The prioritization of long-term school and job placements among youth with mental health concerns indicates a need to strengthen these services for this cohort.
In fact, in 2020 the Individual Placement and Support (IPS) model (70, 71), which provides mental health service users with personalized vocational support alongside mental health support to obtain employment, education, and training opportunities was launched in Alberta, British Columbia, Nova Scotia, Ontario and Quebec to strengthen existing IYS, including ACCESS Open Minds, Foundry, and Youth Wellness Hubs Ontario (72). The program was implemented in 12 hubs across the country and is currently being evaluated. Despite the challenges that have arisen over the course of the pandemic, COVID-19 has highlighted an opportunity to improve the education, employment and training support systems that serve these youth.
Indeed, in building on the services endorsed in this study, it would be important to determine potential outcomes that could be measured. Following the IPS model, for job and educational placements, services could implement the Youth Employment and Education Survey (70, 71). Potential outcomes could include status of school or employment, job permanency, educational placement duration, and satisfaction with the program, among others. For mental health and wellness support services, outcomes could focus on the number of in-person visits, satisfaction with the services, and self-reported mental health, among others. For holistic services, potential outcomes could focus on reporting and monitoring self-reported goals for problem-solving and communication, among others. It would be important to continuously assess and match services to Upcoming youth preferences.
We would like to acknowledge some limitations. This study includes a non-randomized sample of youth across Canada. Our study included less than 20% of youth who identified as Upcoming, which limits our ability to generalize the findings to this population group. Further, youth without stable and consistent internet access would also have been missed. We were unable to recruit large populations of youth from specific Indigenous and racialized backgrounds, although these did account for nearly half the sample. These groups may have different needs and preferences. Future research should investigate their perspectives on employment, education, and training services. The development of attributes and levels and the structure of the DCE survey meant that some youth service priorities were not assessed. We tried to ensure that the survey was youth-friendly for all youth, however due to the cognitive capacity required to complete the survey, some youth with greater mental health and learning challenges may have been missed.