From the outset we refer to this protocol as a RREM methodology. We present an iterative evaluation methodology that brings together the key strengths of the two approaches, which can be applied to any setting where it is important to understand impacts and the explanations of change that lead to them in whole system approaches. The RREM methodology does not favour REM or realist evaluation as the dominant methodology, and what we present is a synthesis of the two (see Fig. 1). As a starting point, we situate the traditional process of REM (for us, we refer to the Nobles et al., (5) application of REM) into a realist evaluation framework which commonly comprises the phases of developing programme theory, testing programme theory and refining programme theory. For greater accessibility, we re-frame these phases as:
Phase 1. Identifying impacts and their perceived explanation.
Phase 2. Investigating impacts and their causal connections.
Phase 3. Learning from our impacts and their causes to inform practice.
Figure 1 near here
The protocol that we present below is designed to suit a wide range of public health / whole system approaches and / or initiatives. Additionally, there is no prescription regarding how long the RREM implementation process lasts. The length of each phase should be determined relative to the context of the evaluation and its aims and objectives. Within this paper we have produced an appendix that details a RREM evaluation (across the three phases) that the authors were engaged in within Active Essex (A physical activity organisation in the UK) spanning twelve months. We provide this as a supplementary resource to this paper that may bring to life the reality of the process across the three phases.
Phase 1: Identifying Impacts and their Perceived Explanation
Figure 2 near here
In the first phase of RREM, the foundational stages of a realist evaluation are brought to life where the evaluation team works with key stakeholders of stakeholders including those who represent communities regarding a specific whole system approach or initiative to identify the underlying theories and explanations behind the outcomes and impacts they believe they are seeing in their work (see Fig. 2). Here, we use outcomes and impacts interchangeably on the basis that they capture the key results and contributions that are seen within a programme or system. Secondly, we deploy these key principles within the participatory and inclusive nature of the REM process (5) to encourage co-production.
Discovery Workshops
This phase begins with ‘Discovery workshops’ that bring together stakeholders involved in, or affected by, the whole system approach or initiative. The purpose of this workshop is to confirm the aims and objectives of the evaluation, which helps to prevent stakeholders and researchers moving too quickly into the active evaluation without having clear questions, objectives, and boundaries. Discovery workshops enable the evaluation team to establish the focus of the inquiry, by asking:
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What is important to stakeholders, and what do they think is important for exploration? For example, if looking at a broad topic, are there specific areas that should be looked at and where may there be impacts emerging?
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Is there motivation for collaboration (31) to encourage stakeholders to take agency in the evaluation? This may involve developing mutual professional relationships (31).
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What evidence is currently available to inform what is evaluated? Identification of these sources may highlight issues that have already been understood which may avoid duplication.
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What is feasible and achievable for the evaluation? This requires open and honest conversations about what is practical and realistic whilst remaining focused on the aims and objectives of the evaluation.
In keeping with the participatory nature of REM the discovery workshop is important for involving a range of stakeholders invested in this work, including those who represent communities and the whole system approach under exploration. This process can be conducted in person or virtually using software such as Miro, Microsoft PowerPoint, Canva, or Vensim to visually illustrate the key themes/topics identified as important by the group. Within the discovery workshops, participants are asked to consider how and why these areas of focus are important because impacts and outcomes will naturally emerge in discussion, which the evaluation team can make note of for future exploration.
RREM 1: Mapping provisional impacts and identifying theories to test.
The first RREM workshop aims to identify impacts associated with the delivery of the initiative. The workshop follows the general principles as presented in Nobles et al., (5). Typically, a workshop will last 2.5 to 3 hours and can be hosted either in person or online with as many as 15–20 participants working on multiple maps. Here, participants should be split into groups that can contribute to the relative maps, confirmed at the discovery workshop, and be given the opportunity to tell their story, discussing the successes and challenges experienced or observed within the area of focus. This can be supported by the facilitator by using questions influenced by appreciative inquiry (5).
The workshop then encourages participants to map activities (or actions), impacts and ripple effects (i.e., those that occur because of another impact). The links between activities and impacts are key in identifying where impacts happen as a result of other impacts and are referred to as ‘impact pathways’ (multiple impacts that are linked together within the RREM workshops), see Nobles et al., (5). However, what is different within the RREM approach is that participants are encouraged to dig deeper into the links identified between impacts. Facilitators prompt participants to explore the links by asking ‘how?’, ‘why?’ and ‘for whom?’ to understand the causality underpinning the link between activities and impacts, and what it is about context that influences these. This happens in real time during the workshop and is captured to inform the next stage of the process. Before the workshop is concluded, it is important for participants to highlight the most and least significant impact pathways that should be considered for further testing.
Post RREM Workshop 1
After the workshop, it is useful to digitise the maps produced in the workshop utilising the software previously highlighted. As part of this production, it may be necessary to add to the map through the process of corroboration by gathering additional data from key stakeholders who were not able to attend (in addition to those who attended). These may be supported by one-to-one ‘How and Why’ conversations (inspired by Manzano’s (32) paper on crafting realist interviews) that start to uncover how and why the observed impacts and changes are occurring. This process helps to establish the impact pathways identified within the workshop, and provides opportunity for further exploration, which we discuss in the next section.
Developing Causal Connections
Having identified the impact pathways to focus on, the research team develop ‘causal connections’ that illustrate the deeper causality underpinning these impact pathways. These causal connections represent the realist causal impact pathways that within a realist ontology (33), sit behind and beneath the traditional REM impact pathways. These causal connections are developed using realist heuristics such as context mechanism resource, mechanism reasoning and outcomes (18), or explanatory statements to uncover the generative causality behind how and why impacts are generated. Using a retroductive approach that theorises and tests hidden mechanisms (33), researchers are able to use their inferred knowledge and understanding (from the discovery workshop, RREM workshop 1 and grey literature) of the evaluation topic to make explicit the key reasons about how and why an impact has or has not occurred. This process of causal connectivity is particularly useful for ‘what impacts do we expect to see in the upcoming months’ part of the mapping (usually, the next three months is proposed as a suitable time period (5). In our application of RREM, our causal connections are drawn up through the explanatory process of “IF… THEN… BECAUSE…” statements (34). This format has been chosen to ensure that the causal connections are digestible for all participants to avoid disengaging people with realist jargon (please see appendix for specific example).
At this stage, the causal connections identified could be linked to literature to identify potential underpinning theories (see Greenhalgh and Papoutsi (35)) that represent the area of focus (see appendix for example). Overall, this whole process culminates in the production of a RREM map that is underpinned with initial causal connections ready for testing and exploration in phase 2.
At the end of the RREM phase 1, the following actions will have taken place:
Phase 2: Investigating Impacts and Their Causal Connections
Figure 3 near here
Phase 2 involves the explicit investigation of the impact pathways and causal connections that were identified in phase 1. Within the realist approach, this is a testing and exploratory phase using data from RREM workshop one and two alongside a variety of additional qualitative and quantitative methods to explore how, why and for whom these pathways are manifesting.
RREM 2 workshop: Testing and Refining Impact Pathways and Causal Connections
Prior to delivering the second RREM workshop, a period of time (usually a three-month gap (5) is recommended to encourage further activities and impacts to occur (however, this gap could be longer, or even shorter). This is also important to allow the ‘what impacts do we foresee happening in the coming months’ to take shape. In essence, the space between workshop 1 and workshop 2 provides the whole system approach or initiative with time to ‘live’ and ‘breathe’ within its unique context. After the appropriate amount of time has elapsed, participants are gathered together once again for the second RREM workshop.
Within the second workshop (and as depicted within the phase 2 graphic, see Fig. 3), the completed maps from phase 1 are presented to participants with the intention to create participation, inclusion and critical engagement. The most significant impact pathways are also illustrated and explained at this stage. In addition, the causal connections that lie beneath, within and around the impact pathways are also explained to participants. For many in attendance at this workshop, it will be their first sight of the maps, and in particular, the causal connections that have been developed. It is here where they have the opportunity to reflect upon the map, make any changes to what is being presented and to refine accordingly.
Following on, participants reflect upon what has happened over the last three months making changes to the impact pathways and discussing the causal connections that were developed as part of a testing process Participants have the freedom to critically discuss these causal connections, which involves the process of adapting and refining them ready for the next iteration of RREM. This process also includes the introduction of rival causal connections or theories, which further encourage the participants to respond in more depth. This is a unique realist contribution to the RREM process in that theories are being tested in a collaborative manner. This is seldom achieved within a realist evaluation as participants do not always have an explicit role in testing theory; rather, they are usually products of theory testing. As such, both the participants and the research team co-produce the process of theory testing and refinement.
The role of the research team in this workshop is to stimulate evaluative consciousness, using questioning influenced by the identified causal connections, wherein participants start to think critically about their activities and impacts (31), and consider the strengths and weaknesses of what has occurred. In addition and in accordance with a knowledge exchange environment (36, 37), participants are also bringing their own critical offerings to this learning environment which in turn fosters learning within the research team. The key output from this workshop is an adapted REM map that shows development, growth, and reflexivity in regard to the impact pathways and respective causal connections.
Further Testing and Investigation of Impact Pathways and Causal Connections
After the RREM 2 workshop, an additional phase of testing and exploration takes place. Here, the research team operationalise a series of realist-informed qualitative and quantitative methods to further test the impact pathways and causal connections to explore how, why and for whom the pathways apply. In accordance with realist evaluation, a methods neutral approach is taken (20) where those methods that are most suited to testing the impact pathways and causal connections are selected. These methods may consist of surveys that provide more extensive reach to test the impacts on a wider sample. For example, in a community development setting, this may be valuable in terms of accessing key members who did not attend the mapping workshop but are still given an opportunity to inform the development of the maps. The same can also be said for implementing qualitative methods of interviews and focus groups (32). In particular, being able to have deeper ‘How and Why’ conversations with people who may have, or not, been at the workshops helps to further investigate the impact pathways and accompanying causal connections. There is also the potential here to experiment with other qualitative methods focusing on vignettes or stories of change (38) that represent and bring to life some of these impacts.
Essentially, this further investigation is the explicit testing of the impact pathways and causal connections that will be shaped for presentation and sense making in the third phase of RREM. This additional wave of testing helps to bring more value and credibility to workshop findings that might not always reflect the true reality of what is happening in practice. This use of additional and complementary methods has been advocated for by REM methodologists (12).
Analysing and Synthesising Findings
Having mobilised the selected methods to support the testing, this stage of phase 2 involves the research team familiarising themselves with the data, and then moving deeper into analysis. As Nobles et al., (12) state, there is no prescribed approach for how impact pathways are analysed in REM. The analytic approach may adopt an inductive or deductive (10, 12) content analysis that draws upon the data presented in the maps. However, within a RREM approach there are multiple sources of data that require analysis and integration that draw upon the maps as well as additional qualitative and quantitative methods. It is here where we suggest that a realist inspired retroductive position (33) is drawn upon, whereby the research team searches for generative causal insights that lie beneath the surface of what can actually be seen. For example, the CMMO (18) heuristic may assist with coding contexts, reasoning and reactions that are at play within the impact pathways and connections under test. This iterative process of data analysis and integration results in the provisional refinements to the RREM map and respective impact pathways and their causal connections. This process culminates in a rich data set that informs the illustration of a refined set of impact pathways and underlying causal connections ready for presentation, deliberation and learning for phase 3.
At the end of the RREM phase 2 the research team will have fulfilled the following tasks:
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Prepared and delivered RREM workshop two.
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Used RREM workshop 2 to present impact pathways and supporting causal connections to participants for amendment and refinement.
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Mobilised a series of additional methods for testing post workshop 2.
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Analysed data and synthesised findings for presentation in phase 3.
Phase 3: Learning From our Impacts and Their Causes to inform practice
Figure 4 near here
As we move into the third and final phase of RREM, by this point an additional period of time has elapsed to take into account the testing of the theories alongside the additional methods of exploration. In line with phases one and two, there is no firm prescription on the duration of time between phase two and three which should be guided by the aims and objectives of the evaluation, and the resources available. In this final phase of the RREM process the research team operationalise key stages of learning and refinement (see Fig. 4). This idea of learning and refinement is an important point of alignment for REM and realist evaluation because both approaches encourage this endeavour. For example, REM promotes the appreciative inquiry approach that encourages participants within a co-design environment to ‘discover, define, dream and design’ approaches that have had a positive impact (39). And, within a realist position, the programme theory refinement stage encourages stakeholders to make sense of the theories that have been tested, and what their refinements look like. In turn, Shulha et al., (31) suggests that whole system approach or initiative stakeholders consider what these refinements mean for informing use and action in initiative design.
RREM Workshop 3: Presenting and Refining Learning
The final workshop aims to present findings that represent the refined causal connections and impact pathways. In terms of participation, it is of value to involve all stakeholders consistently across the phases in each workshop, while also establishing routes or engagement with stakeholders who are unable to attend all of them. In practical terms, the research team brings to life a near-finalised RREM map which also includes suggested refinements to the impact pathways and causal connections. At this stage the research team has also the opportunity to present crafted “stories of change” (38) to illustrate the impact pathways and causal connections identified (refer to appendix for an example). In this workshop, rather than accepting them as a given, these findings are presented in a provisional sense that allow for corroboration on the part of the participants to discuss and refine what is presented in the maps. Below, we list some of the questions that guide this workshop:
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What are the impacts that remain valid and what are the explanations behind them?
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What are the suggested causal connection refinements and what role do participants have in inclusively agreeing them and shaping them?
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Can agreement be established on what the refined map looks like?
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Where do we take the findings and the map next?
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How does, and how can this process inform future changes or adaptations and who needs to know?
A key point is that this stage should be one where consensus on the refined impact pathways and casual connections should be mutually agreed. To allow this collaborative element to take shape, the research team implemented the appreciative inquiry principles of discover, define, dream and design (39). Such a process then enables the participants to make further changes to the map (if required) and then consider what happens next.
Fostering use and making Learning Actionable for the Future
The time following this workshop is crucial for those commissioning RREM to consider the findings. Instead of seeing the findings as a summative end, participants and/or stakeholders should use this stage as an opportunity to reflect, act, or plan to act on the findings to foster ‘use’ (31). As Shulha et al., (31) and Cousins (40) state, there is little point in evaluation, if the findings are not put into action. This may lead to initiative modifications, as well as identifying new areas of focus which have emerged through the preceding processes. What is more, identifying new areas and impacts of focus creates a rationale for continuing the RREM process in a new iteration, on the basis that knowledge is fallible and there should be no end to assessing the merit and worth of provision. This sparks synergy with the realist cycle (16) for developing, testing and refining theories again once an initial iteration is complete. Overall, such an approach helps to develop a continuous developmental cycle (41) of learning that runs alongside the development of a whole system approach or initiative. By the end of the RREM process, participants will have an idea of what impacts have occurred, how they have evolved over time, and what the explanation is behind them. This creates an opportunity to take ownership over this evidence and consider what this means for action and dissemination.
At the end of the RREM phase 3 the RREM community will have fulfilled the following tasks:
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Prepared refined maps and respective impact pathways and connections ready for presentation in workshop 3.
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Delivered workshop 3 and presented refined map(s).
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Provided an environment of deliberation and consensus to agree on the maps using appreciative inquiry principles.
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Produced a refined map supported by causal connections. This map may be supplemented with or embedded within an overall report summarising the three phases with the supporting data captured in phase 2 as well as stories of change.
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Compiled a set of outputs that are ready for dissemination and action for future iterations of RREM and initiative design.