Characteristics of the Participants
Table 1 presents the role of each of the KI interviewed. Most were from the school system (n = 15) followed by the Department of Health and healthcare Providers (n = 9 for each group) and community organizations in favor of the school-entry requirement (n = 3). Within the school system, school nurses and directors were most interviewed (n = 5 for each group).
Table 1
Distribution of KI Participants, regarding to stakeholder group and role within the organization (n = 36).
Stakeholder group
|
Role
|
n (%)
|
Department of Health
|
|
|
Program director
|
Senior administrative supervisor with knowledge or experience in immunization
|
3 (8.3)
|
Medical consultant
|
Professional with experience in advising about immunization
|
1 (2.8)
|
Promotion manager
|
Promotion of vaccination facts, data, and requirements in campaigns and social platforms
|
1 (2.8)
|
Program coordinator
|
In charge of vaccination data quality
|
2 (5.6)
|
Program epidemiologist
|
Assist in the data quality and develop statistics
|
1 (2.8)
|
Health educator
|
In charge of promoting HPV vaccine and other health topics in schools
|
1 (2.8)
|
Schools
|
|
|
School directors
|
Supervisors in charge of private or public schools
|
5 (13.9)
|
School nurses
|
Regional nurses in charge of a series of schools to monitoring vaccine data and vaccine school requirements, among other roles
|
5 (13.9)
|
Administrative assistant
|
Assistant of the school directors in charge of keep record and monitoring the HPV school-entry policy
|
4 (11.1)
|
Nurse supervisor
|
Administrative supervisors in the Central Offices of the Department of Education
|
1 (2.8)
|
Healthcare providers
|
|
|
Clinical nurses
|
Immunization nurses of the Federally Qualified Health Centers (FQHCs)
|
2 (5.6)
|
Pediatrician
|
A physician from private insurance who have the license to vaccinate
|
1 (2.8)
|
Gynecologist
|
Physicians and investigators specialized in HPV
|
2 (5.6)
|
Dentist
|
Academic and investigator in oropharyngeal cancer and HPV related cancers
|
1 (2.8)
|
Health Educators
|
Health providers from the FQHCS
|
2 (5.6)
|
Vaccination Program director
|
Physician in charge of the vaccination clinic of a private Hospital
|
1 (2.8)
|
Organizations in favor of the policy
|
|
|
Advocacy organizations
|
Representatives from two organizations in PR in favor of the school-entry policy who are committed to advocating for the immunization of the entire population through education, to prevent future diseases.
|
2 (5.6)
|
Religious
|
Priest from the Catholic denomination who bring their opinion about the HPV school-entry policy in PR.
|
1 (2.6)
|
Total
|
|
36 (100)
|
Distribution of CFIR construct ratings by organization
We identified a total of 32 constructs aligned with CFIR constructs (out of 39 original CFIR constructs) and created an additional 15 constructs for a total of 47 constructs evaluated for valence and strength (Table 2).
Table 2
Ratings assigned to CFIR construct by organization.
Construct
|
n quotes
|
Rating's score mode by organization1
|
Total rating score2
|
Variability3
|
Category4
|
DOH
|
Schools
|
Healthcare Providers
|
CBOs
|
I. Intervention characteristics
|
|
|
|
|
|
|
|
|
Implementation source (internal)
|
2
|
2
|
-
|
-
|
-
|
2
|
Not
|
Facilitator
|
Evidence Strength & quality
|
56
|
1
|
1
|
1
|
1
|
4
|
Not
|
Facilitator
|
Adverse effects*
|
7
|
-1
|
-2
|
0
|
-
|
-3
|
Low
|
Barrier
|
Relative Advantage
|
36
|
1
|
2
|
2
|
2
|
7
|
Low
|
Facilitator
|
Adaptability
|
15
|
1
|
-
|
0
|
2
|
3
|
Low
|
Facilitator
|
Trialability
|
3
|
-1
|
-1
|
-
|
-
|
-2
|
Not
|
Barrier
|
Complexity
|
40
|
-2
|
-2
|
-2
|
-
|
-6
|
Not
|
Barrier
|
Vaccine complexity completion*
|
22
|
0
|
-1
|
-1
|
-1
|
-3
|
Low
|
Barrier
|
Design quality and Packaging
|
19
|
-2
|
-2
|
-2
|
0
|
-6
|
Low
|
Barrier
|
Cost
|
19
|
-2
|
-2
|
-1
|
-2
|
-7
|
Low
|
Barrier
|
II. Outer setting
|
|
|
|
|
|
|
|
|
Parent needs & resources
|
52
|
2
|
2
|
2
|
2
|
8
|
Not
|
Facilitator
|
Unawareness*
|
21
|
1
|
2
|
1
|
1
|
5
|
Low
|
Facilitator
|
Parental/patient autonomy*
|
10
|
0
|
1
|
0
|
0
|
1
|
Low
|
Facilitator
|
HPV hesitancy*
|
43
|
1
|
1
|
0
|
0
|
2
|
Low
|
Facilitator
|
Vaccine distrust*
|
24
|
2
|
1
|
1
|
0
|
4
|
Low
|
Facilitator
|
Cosmopolitanism
|
43
|
1
|
0
|
-2
|
2
|
1
|
High
|
Mixed
|
External Policy & incentives
|
40
|
2
|
2
|
1
|
2
|
7
|
Low
|
Facilitator
|
Negative influence of social media
|
23
|
-2
|
-2
|
-2
|
-1
|
-7
|
Low
|
Barrier
|
Excessive government interference
|
6
|
-1
|
-
|
1
|
-1
|
-1
|
High
|
Mixed
|
III. Inner Setting
|
|
|
|
|
|
|
|
|
Network & communications
|
37
|
1
|
2
|
1
|
-
|
4
|
Low
|
Facilitator
|
Culture
|
4
|
-2
|
-
|
-
|
1
|
-1
|
High
|
Mixed
|
Implementation climate
|
14
|
2
|
2
|
1
|
-
|
5
|
Low
|
Facilitator
|
Tension for change
|
14
|
-1
|
2
|
2
|
-
|
3
|
High
|
Mixed
|
Relative priority
|
37
|
1
|
2
|
1
|
2
|
6
|
Low
|
Facilitator
|
Organizational incentives & rewards
|
4
|
2
|
-
|
-2
|
-
|
0
|
High
|
Mixed
|
Goals and feedback
|
15
|
1
|
-
|
-1
|
2
|
2
|
High
|
Mixed
|
Learning climate
|
1
|
-
|
2
|
-
|
-
|
2
|
Not
|
Facilitator
|
Readiness for implementation
|
72
|
2
|
1
|
0
|
2
|
5
|
Low
|
Facilitator
|
DOH not enough
|
22
|
-1
|
-1
|
-1
|
-1
|
-4
|
Not
|
Barrier
|
Leadership engagement
|
27
|
2
|
1
|
2
|
1
|
6
|
Low
|
Facilitator
|
Available resources
|
54
|
2
|
-1
|
1
|
-2
|
0
|
High
|
Mixed
|
Available resources staff*
|
61
|
-2
|
-1
|
-2
|
-2
|
-7
|
Low
|
Barrier
|
Access to knowledge and information
|
75
|
-1
|
-1
|
-1
|
-1
|
-4
|
Not
|
Barrier
|
IV. Characteristics of individuals
|
|
|
|
|
|
|
|
|
Knowledge & beliefs about the innovation
|
62
|
2
|
1
|
2
|
1
|
6
|
Low
|
Facilitator
|
Views & knowledge about exemptions
|
93
|
-1
|
0
|
-2
|
-1
|
-4
|
Low
|
Barrier
|
V. Process
|
|
|
|
|
|
|
|
|
Planning
|
30
|
2
|
-2
|
2
|
2
|
4
|
High
|
Mixed
|
Engaging
|
4
|
2
|
-1
|
-
|
2
|
3
|
High
|
Mixed
|
Formally appointed internal implementation leaders
|
4
|
-
|
2
|
1
|
1
|
4
|
Low
|
Facilitator
|
Champions
|
10
|
1
|
1
|
2
|
2
|
6
|
Low
|
Facilitator
|
External change agents
|
33
|
1
|
1
|
1
|
1
|
4
|
Not
|
Facilitator
|
External change agents-capacity*
|
14
|
2
|
1
|
1
|
2
|
6
|
Low
|
Facilitator
|
External change agents-materials*
|
13
|
1
|
2
|
1
|
2
|
6
|
Low
|
Facilitator
|
Key stakeholders
|
37
|
1
|
1
|
1
|
1
|
4
|
Not
|
Facilitator
|
Implementation participants
|
41
|
1
|
2
|
2
|
1
|
6
|
Low
|
Facilitator
|
Communication to community*
|
63
|
2
|
1
|
1
|
1
|
5
|
Low
|
Facilitator
|
Implementation differences between schools
|
30
|
-1
|
-2
|
-1
|
-1
|
-5
|
Low
|
Barrier
|
Reflecting and evaluating
|
46
|
0
|
0
|
0
|
-1
|
-1
|
Low
|
Barrier
|
1 Score mode: after assigning a rating for each quote, we determined the most frequent rating for each construct stratified by organizations
2 Total rating score: the sum of rating's score modes by constructs
3 Variability: the evaluation of the pattern of ratings by each construct (high, low, not)
4 Category: Classification of facilitator, barrier, or mixed based on the pattern of the construct's rating scores
*Additional new codes created as sub-constructs of the CFIR original framework. These new codes were coded and evaluated independently (e.g., mutually exclusive quotes assigned to each of the quotes indicated in this table).
Ratings and variability. Nine (n = 9) constructs have high variability between the organizations interviewed, which implies that organizations have different views and influences about the HPV school-entry requirement. These constructs were: communication between organizations, government interference, goals and feedback, culture, tension for change, organizational incentives and rewards, goals and feedback, available resources, planning, and engaging. Most constructs (38 out of 47) have low (n = 28) or not (n = 10) variability between the construct ratings across the organizations, which implies homogeneity of opinions regarding HPV school-entry requirement. From these, a total of 25 constructs positively influenced the implementation and were classified as facilitators. Most of the facilitators identified were on Process (n = 8) and Outer Setting (n = 6) domains. On the other hand, thirteen (n = 13) constructs negatively influenced implementation in all the organizations and were classified as barriers. Of these barriers, six (n = 6) were on the domains of Intervention characteristics, and three (n = 3) were on the Inner Setting domain.
Details of the findings are described below, categorized by facilitators and barriers to the HPV school-entry policy.
FACILITATORS
The strongest facilitators reflected across all the organizations interviewed (DOH, healthcare providers, schools, and organizations in favor of the implementation) were identified on the domains of Outer Setting and Intervention characteristics. Implementers were aware of the parents' needs and resources to meet with the school-entry policy. Additionally, initiatives for school-entry policies were mentioned as a facilitator for external policies and incentives construct. On the other hand, the fact that this implementation is required gives a relative advantage over different strategies. VOCES (Coalition of Vaccination of Puerto Rico) was the external change agent most mentioned who positively influenced providing education to stakeholders. School and clinical nurses documented messages for engaging parents and adolescents (implementation participants).
Outer Setting
The facilitator with the highest score was parent's needs and resources construct, part of the Outer Setting domain. Implementers demonstrated their awareness and knowledge of parent's needs and resources to accept and understand the school-entry policy. Among those needs and resources that impede a successful vaccination are the HPV vaccine hesitancy, parents' unawareness, vaccine distrust, and the violation of parental/patient autonomy.
Parent's Needs & Resources (total rating score = 8) was the construct with a higher score under the Outer Setting. The implementers demonstrated their awareness and knowledge of the factors that impede that parent vaccinated their youths.
"They [parents] know that they have to vaccinate them [adolescents] with that vaccine specifically for papilloma, but they do not know specifically what the vaccine is [for]. They have heard that [the vaccine] "it is bad, that it is bad". They [parents] know they have to put it [vaccine], but they are not clear about what it is; that is why they are hesitant because what they hear of the vaccine is negative.”
-School director
External Policy and Incentives (total rating score = 7). Initiatives from organizations to spread the HPV school entry requirement were documented, such as campaigns, meetings, development, and support of policies and programs.
“Well, now the Department [of Education] has a ‘family engagement' program, a program to create centers for parents in most schools. This [program] is an area of opportunity to be then able to give orientations to these leading parents in those centers so that they can help us promote vaccines.”
–School nurses’ supervisor
Intervention characteristics
Relative advantage (total rating score = 7). The most common benefit of this implementation is that it is required, increasing the probability that every adolescent of 11–12 years be vaccinated and, hence, increase HPV vaccination rates compared to other strategies.
"I think it would be very successful [the school-entry requirement] because it is the only way we get parents to take their children to vaccinate."
– Health provider
Process
External change agents (total rating score = 6) 62% of quotes mentioned VOCES as an external organization that helped provide education to the community, gave training to school staff, and provide materials with information to assist the Department of Health. Another organization highly mentioned was the pharmaceutical Merck, which aids in providing educational material in schools and clinics.
"An external entity helps to break the existing barrier, and I can attest to that, that this has been the role of VOCES has done so this [HPV school-entry requirement] be achieved."
-Organization in favor of the school-entry policy
Implementation participants (total rating score = 6) under this construct, school and clinical nurses expressed how they engaged parents to vaccinate their youths. Strategies included clear enforcement messages to educate the community about the benefits of vaccination and the use of personal anecdotes to convince them.
[I say to parents] "My children are all protected, and I do not have the distress that these infections [HPV] infect them because I protected them. And many parents that I already have friendship see that I tell them "look at my sons, they have it." There they [parents] say "no, she is not going to expose her children to put something that she does not believe in" because she is a health worker. There they [parents] change their minds.”
–School nurse
Champions (total rating score = 6). Another facilitator was the engagement and dedication from implementers with the school-entry requirement in PR. Most of the interviewees mentioned the Secretary of Health and school nurses as champions committed to this implementation.
"Since he [the Secretary of Health] entered, in 2017, he committed that was going to maintain… that vaccination was important, that he was going to maintain that, and that was the compromise."
–Department of Health vaccination program
Inner Setting
Relative priority (total rating score = 6). This construct documented the importance and the focus of having this requirement in the adolescents' population to prevent future malignancies.
"Super necessary for me [the school-entry requirement], there you have the vast majority of the population, of the target population that you want, where you can control this epidemic at an epidemiological level. So, for me, it's perfect."
-Health provider
Characteristics of Individuals
Knowledge and Beliefs about the implementation (total rating score = 6) showed the implementers' beliefs, and mostly it was optimistic about the vaccine and the requirement.
“I believe in the vaccine, in the benefits of the vaccine to protect young people ... it is a vaccine that certainly the results are not going to see now, but in the long term, [I hope so], that we can see the reduction in the rates of cervical cancer and other types of cancers that are associated."
-Department of Health educator
Other constructs
Other constructs that had a total rating score of 5 points were: unawareness, implementation climate, readiness for implementation, and community communication. Regarding Outer Setting domain, key informants documented the misinformation from parents about the HPV school-entry requirement or the HPV vaccine (unawareness). Under the Inner Setting domain, the construct of implementation climate includes the receptivity of the key informants regarding the HPV school entry requirement, and the construct of readiness of implementation included the organizational commitment to implement the requirement. Additionally, under the Process domain, the construct of communication to the community documented information delivered to the community related to the HPV vaccine or its implementation in schools.
BARRIERS
The strongest barriers to the school entry requirement in PR most mentioned by organizations were in the domains of Implementation Characteristics, Inner and Outer Setting. The cost for private providers to administer the vaccine, the negative influence of social media about HPV vaccine affected the acceptance of parents, and the lack of school nurses as available staff resources for the school entry requirement were the most substantial barriers mentioned that affected the implementation.
Implementation characteristics
Barriers mentioned in the Implementation Characteristics domain reflect issues with the cost of the vaccines to private providers, the program's complexity, and the content of the material presented to the community.
Cost (total rating score= -7). The main barrier was the cost of the vaccine for private providers. Participants mentioned barriers related to the vaccine coverage by the health insurance and documented that it is below the vaccine's cost.
"When a [private] physician is going to administer vaccines, he has to buy the vaccine and have it in the office in a cold chain... I have to pay for the storage, to the nurse also I have to pay. The time of the person who enters that vaccine to the PRIR [registry]. The expense of administering the vaccine that the health insurances, if they pay, pays a pittance. In Puerto Rico, I understand that they pay between four and six dollars. In the United States, they pay $ 25.”
–Pediatrician
Complexity (total rating score= -7). One of the difficulties expressed by key informants was guiding and disseminating the school-entry requirement to the community (health providers, school, parents). Participants also mentioned the process of accepting religious exemptions by schools (in instances, religious exemptions are only accepted if 'include what the law says’). Many implementers expressed that the rules to determine if the exemption is valid are not clear and have difficulties dealing with it.
Another theme mentioned by the participants was the delayed implementation process due to Hurricane Maria's arrival on September 20, 2017: The DOH, health providers, and the vaccination clinics suffered disruption and vaccination losses island-wide [34].
"We have had some challenging years because we had many stumbling. The hurricane has left us ... Not only us here, the Department of Health, the entire island: the doctors, the vaccination centers, VFC, all of those suffered a lot of damage."
- Department of Health
Design quality and packaging (total rating score= -6). The promotion used to inform about the vaccine initially affected parents and the community's acceptance because they focused on it being a vaccine that prevents a sexually transmitted infection.
"How they have marketed it [HPV vaccine] in the beginning saying and stimulating that it is a vaccine that prevents a sexually transmitted infection is one of the things that, perhaps most affected the acceptance of the vaccine worldwide."
–Department of Health vaccination program
Inner Setting
Barriers mentioned in the Inner Setting reflected the need for training to implementers and the lack of materials and human resources to attend the school entry mandate's demands.
Available staff resources (total rating score=-7) Key informants discussed the need for more school nurses' staff to implement this requirement. In many schools, the administrative assistant or the principal must assume this duty, representing an additional responsibility and work overload. Regional nurses of public schools also take this role. Participants discuss the excess of work this task means, as one nurse can have up to 20 schools assigned, and the time to dedicate to each school is limited.
"The difficulty we have is in the limited amount of [school] nurse resources that we have. Now we are blessed this year because we have. But if we don't have this resource, it limits us because the roster of my nurses, we only have 33."
–School nurses' supervisor
Outer Setting
Negative influence of social media (total rating score= -7). Key informants expressed how the misleading information about the HPV vaccine posted on social media affected the acceptance of HPV by parents.
"Regarding HPV vaccine, I think they [parents] have received more negative information through the social media than information by professionals who have adequately guided them for this vaccine, which is why many parents are hesitant to this vaccine."
–School nurse
Other constructs
Related to the Process domain, the construct of implementation differences between public and private schools had a total score of -5 points. This construct documented the organizational differences in engaging the same school entry policy between public and private schools.