The COVID-19 is a category B infectious disease that can be spread through droplets, contact, and aerosols. Although the overall mortality rate is not high, but more than 8 million people in 215 countries have been infected[4]. Previous studies have shown that the median number of days from the appearance of the first symptom to death is 14 days. Furthermore, with the increase of age and the impact of basic diseases, the time from onset to death may be shorter [9]. At present, the way that people obtain the information of COVID-19 is mainly browsing the Internet due to the upgrade of containment and prevention measures. Large amount of articles combined with COVID-19 can be retrieved in the three major search engines, but this study only involved the top 5 pages of results of each search engine. The results shown that only 45 articles (30%) met the inclusion criteria, of which only 27 results (18%) were accurate, indicating that the effective detection rate of related popular science articles about COVID-19 on search engines was not high enough. The popular science articles that met the inclusion criteria were mainly published by government agencies and individuals, each accounting for 31.11%. The average word of articles included in the study was 2692.27 ± 1267.61, and the average upload time was 11.8 ± 10.80 days.
In addition, the study found that the overall reliability, quality, comprehensiveness and accuracy scores of related popular science articles were not high, with average values of 2.0 ± 1.02, 2.87 ± 1.12, 5.76 ± 1.80, 5.16 ± 2.44. The reason for the low reliability is that the sources, attributions, conflicts of interest, sponsors and citation details of most popular science articles were not mentioned in the content. The reason for the low quality, incompletion and inaccuracy of the content is that the diagnosis and treatment content were not complete yet, and most of the articles were not updated with the deepening of the awareness of COVID-19. Some articles were published without any conclusive evidence, which tended to lead readers to misjudge the relevant knowledge of the disease. This study is consistent with some researches on the quality of medical-related information abroad: the reliability, quality, and comprehensiveness and accuracy of most medical-related information published online are not entirely satisfactory [10–14].
According to the stratified analysis of content accuracy, it is obvious that popular science articles with accurate content were mainly published by the government agencies, universities and hospitals, while the the misleading or wrong articles were mainly published by commercial websites and individuals, and the difference is statistically significant. The accuracy, quality and comprehensiveness scores of those articles with accurate content are also higher than those of the misleading-content group (P < 0.05). At the same time, it can be found that the popular science articles with accurate content are often published later, and the content will be updated with the deepening understanding of the disease. For example, in the article published earlier, the prevention methods of COVID-19 only mentioned wearing masks, and measures such as reducing going out, washing hands frequently, and indoor ventilation were not recommended basically. By conducting a stratified analysis of upload agencies, it is shown that the scores (JAMA score, DISCERN score, comprehensiveness score and accuracy score) of articles uploaded by government agencies, universities and hospitals is significantly higher than the scores of those uploaded by commercial agencies and individuals, which indicates that popular science articles uploaded by government agencies, universities and hospitals have high reliability, better quality, and more comprehensive and accurate content. The reason for this situation is likely to be that the COVID-19 is a new disease, and he first-hand information is mainly kept in the government agencies such as the National Health Commission, the Centers for Disease Control and the hospitals responsible for the treatment of COVID-19. However, due to the lack of reliable resources and professional medical knowledge background, some popular science articles published by commercial websites and individuals have wrong content. This part of the content should be corrected in time to avoid misleading readers.
The medical-related information has strong professionalism, and the methods of assessment for different diseases are often distinctive. Therefore, it is unrealistic for search engines to sort results by disease professionalism and reader’s benefit, and finding a simple and universal sorting method is very necessary. This study found there is a positive correlation between any two of the JAMA score, the DISCERN score, the comprehensiveness score and the accuracy score. Thus, it is recommended that search engines can rank search results with using the JAMA score and DISCERN score. This will enable more readers to retrieve high-quality science articles, which can help more readers obtain exact disease-related information.
As the content of popular science articles on the prevention and treatment of COVID-19 is continuously updated, people have gradually broaden their knowledge on the prevention and treatment of COVID-19. This made them treat COVID-19 rationally, helped them understand and support government agencies’ prevention measures, and made them pay more attention to self-protection. In terms of treatment, with the renewal of plasma therapy (plasma from rehabilitated patient), cured patients are more proactive in donating plasma. On the other hand, the more professional the articles are, the more difficult they are to read, which makes it hard for non-professionals to understand. For example, some popular science articles mentioned that N95 medical protective masks are better for virus protection, which caused ordinary people to hoard N95 medical protective masks irrationally, resulted in some hospitals having shortages of medical protective supplies. There were also some popular science articles declared that the intermediate host was unclear, and it might be animals such as cats or dogs. As a result, the phenomenon of abandoning pet cats and dogs has occurred in some cities. Therefore, when publishing popular science articles, we should pay attention to avoiding professional terminology to reduce the difficulty of reading, and publish as little unproven content as possible to decrease misunderstanding of the content.
This research also has some limitations. First of all, this study is a cross-sectional study, which can only reflect the situation of the day when the information is collected. Secondly, we only collected the top 5 pages of results from each search engine, and some high-quality articles may be missed. Thirdly, patients may retrieve relevant content on multiple platforms, including some social platforms and video sites, so it is necessary to include them into the future analysis.
In summary, the overall quality of popular science articles on the Chinese website related to the diagnosis and treatment of COVID-19 is generally poor, and patients have limited access to high-quality science information from the Internet. High-quality popular science articles are mainly published by government agencies, universities and hospitals. In the future, professionals from government agencies, universities, colleges and hospitals should be appealed to upload more high-quality medical science articles on the internet, and web search engines should use more optimized ranking methods to help people obtain accurate and useful popular science information.