Fourteen GP-trainees across eight Dutch GP-specialty training institutes participated. They included nine females and five males, mostly aged between 27 and 33, with one outlier at 40. Among them, eight were in various stages of training (one in year 1, two in year 2, and five in year 3), while five had recently completed and one had discontinued their GP specialty training (Table 1). The participants represented diverse educational outcomes, ranging from successful graduates and honors program participants to those in mandatory coaching or involuntary dropout situations. Eight were second-generation, and six were first-generation migrants who had moved to the Netherlands 8-26 years ago.
Our participants' responses revealed seven key themes, reflecting the complex dynamics shaping their educational journeys and professional aspirations in GP-specialty training: (1)identity and professionalism, (2)application and admission, (3)support and social network, (4)course content and expert guidance, (5)assessments, (6)microaggressions, and (7)perspectives on ideal GP-specialty training (Table 2).
1. Identity dynamics and professionalism
From a set of nineteen options, participants selected identity cards representing their migration background, family history, ethnicity, and learning style, reflecting the aspects that shaped their professional journeys. They highlighted the challenge of being raised with norms and habits different from those of their Dutch-origin peers and their struggle when teachers and GP-supervisors misunderstood their behavior rooted in their specific backgrounds.
‘Over time, I came to recognize that a significant part of my professional behavior was shaped by my upbringing, which differed markedly from that of my Dutch peers raised with Dutch norms. For instance, they naturally developed assertiveness to express their opinions’. (participant 2, female, first-generation trainee)
‘I might approach certain situations differently. I'm not referring to medical knowledge, where my performance is excellent, and patients express high satisfaction. I just meant, teachers might think that I reflect or think differently, or that I don't make myself adequately visible...’ (participant 11, male, second-generation, dropped out)
‘At times, maybe wrongly, I feel that teachers truly don't comprehend me. Yes, that they lack a proper understanding... if they had just shown interest, I could have explained things to them more effectively.’ (participant 5, male, first-generation, alum)
Especially in situations requiring abstract norms, they emphasized the importance of concrete examples for better understanding.
‘...for instance, when I have to delve into the patient's question behind the question. What should I do in such a situation, what tools do I need? It was immensely helpful when the teacher suggested simply focusing on ICE: ideas, concerns, expectations... suddenly things clicked. That was the key: when dealing with abstract concepts, I require concrete examples to fully grasp and apply them.’ (participant 6, female, first-generation trainee)
Despite these challenges, participants viewed their multicultural backgrounds as an asset for understanding diverse patients rather than an obstacle to professionalism.
‘...particularly when it comes to vulnerable individuals from diverse backgrounds who struggle to express themselves adequately and may not fully comprehend the doctor. I believe that due to my background, I have a more nuanced understanding for them than my Dutch colleagues. I find it truly rewarding to grasp people’s concerns and their cultural nuances.’ (participant 4, female, second-generation alum)
Moreover, they highlighted the lasting impact of discriminatory experiences in earlier education on their self-esteem.
‘Previous situations of discrimination have made me wary, more on my guard. I thought it might not always be easy in this training program either.’ (participant 8, male second-generation trainee)
‘I'm used to people having a standard impression of me as that outsider. Then, I find myself exerting extra effort, ten times over, to show them my true capacities.’ (participant 7, female, second-generation trainee)
Furthermore, they noted the effect of bilingualism on their Dutch reading skills, leading to slower reading and occasional misunderstanding of test questions due to a single unclear word.
‘Typically, when being bilingual, you tend to grasp the essential meaning between the lines rather than literally translating... while unfamiliar words might not pose a significant hurdle in everyday conversations, they become problematic in test situations or when addressing patient needs. Learning the importance of seeking clarification when a patient uses unfamiliar language was a valuable lesson for me.’ (participant 14, male, second-generation trainee)
2. Application and admission
Participants expressed feeling welcomed and respected during the admission process.
‘I earnestly hoped for admission, concerned by past setbacks in my academic journey. The immediate acceptance was a relief. Experiencing success just by being myself was a pleasant and unexpected surprise.’ (participant 3: female, second-generation migrant trainee)
However, they emphasized disparities in admission interviews, especially concerning questions they deemed uncommon for their majority peers. This perception raised concerns about the committee's unfamiliarity with their backgrounds or potential bias, leading to inappropriate and unjust focus within the application process and undermining recognition of their qualifications.
‘Some committee members asked, "How will you integrate your religion into your work during consultation hours?" ... I doubt my colleagues of Dutch origin would have faced similar inquiries. No. No. No.’ (participant 7: female, second-generation migrant trainee)
‘… also, there were GP-supervisors who openly admitted: in all honesty, we have never had a trainee with an Islamic migration background or someone wearing a headscarf.’ (participant 4: female, second-generation migrant trainee)
3. Support and social network in the educational environment
Participants noted positive interactions with teachers and peers, fostering a supportive learning environment that contributed to their professional growth and enhanced feelings of safety and inclusion. They valued these relationships for their genuine interest and support.
‘So far, I have experienced a safe learning environment in the GP-training clinic and GP-specialty institute. The in-faculty teachers and in-clinic supervisor created a secure atmosphere where I could discuss everything. Sure, the trainee's efforts are essential for professional growth, but we need a secure space to undertake these efforts ... sometimes, it's crucial to have someone who sees and appreciates you; a role model in that moment. Yes.’ (participant 7: female, second-generation migrant trainee)
‘I didn't feel that they (the teachers) see me as “that one foreigner”. No, not at all, we have a genuine connection and good contact.’ (participant 1: male, first-generation trainee)
Despite valuing individual relationships, participants felt unheard and often disconnected from in-faculty and in-clinic feedback due to organizational miscommunication. Critical decisions, like education termination or reintegration after illness, lacked discussion opportunities.
‘... I did not recognize his feedback. I sought to discuss this with my teachers, but they blindly followed my GP-supervisor’s view. I just didn't feel heard...’ (participant 4: female, second-generation migrant alum)
‘… I had to go to the training institute on Friday, where they announced that my training was being terminated. Yes, without any genuine opportunity to discuss this.’ (participant 11: male, second-generation, dropped out)
‘In my reintegration after illness, I repeatedly expressed concerns about the challenges I faced. I felt this was going wrong, but my pleas seemed unheard ... and I had to shout out that I needed support in rebuilding my workload gradually.’ (participant 10: female, first-generation alum)
In this light, participants observed inadequate inquiry by management and staff into educational barriers for migrant trainees, leaving their concerns unaddressed. The organization's inexpedient attention to specific barriers allowed exclusion or microaggressions to go unnoticed in structural policies and risk analyses.
‘...no official representing the organization has ever asked me, as a migrant trainee, if I had experienced any specific barriers in which I needed institutional support.’ (participant 5: male, first-generation migrant alum)
In the introductory session, they had us participate in a round where we stood in a place, representing the distance of our birthplaces from the institution. Yes... being the sole participant born outside the Netherlands, I painfully felt out of place. While I acknowledge no harm was intended, they need to step into my shoes to genuinely understand how such thoughtless activities can be excluding and offensive.’ (participant 3, female, second-generation trainee)
Despite sometimes feeling excluded, participants remained committed to pursuing their chosen profession.
‘I will never be part of that Dutch white world, but I am determined to become part of the GP world.’ (participant 12: female, second-generation trainee)
4. Course content an expert guidance
Concerning course content and delivery, participants appreciated small-group in-faculty and one-to-one in-clinic learning. However, they raised concerns about the curriculum's lack of diversity and the predominant 'white' representation among teachers, GP-supervisors, and peers.
‘In the matching carousel you meet all in-clinic supervisors and in-faculty teachers and also the supervisor with whom you will ultimately be placed in the first year of training. Yes, of course they are all white and Dutch with mainly white roots’. (participant 6: female, first-generation trainee)
They highlighted a risk of insufficient reflexivity due to monoculturalism, noting inadequate reflection among teachers and GP-supervisors on guiding trainees from diverse backgrounds and those who struggled in managing care for patients from different cultures.
My GP-supervisor should have done a little more self-reflection on our gap of understanding ... but I'll leave that open, I reflected on it and learned from I and it's about my development; if he chooses not to reflect, that's up to him. (participant 2: female, first-generation trainee)
‘Lots of questions about these patients with habits unfamiliar to them, lots... “What is that like, and how should I handle this?” Yes, that really… yes, it just shocked me.’ (participant 5: male, first-generation alum)
A recurring theme was participants' sense of alienation from peers, feeling 'the deviant other' when singled out as experts on habits or values within their ethnic group. Although unsettling, some reluctantly accepted this role and offered expertise as a compromise for the greater good.
‘Of course it feels meaningful to contribute from my perspective, but if the subject is so significant, it should not be my job to step out of my comfort zone as a trainee. To me, it is doubly challenging, yes.’ (participant 14: male, second-generation trainee)
‘If they did not ask, many more prejudices and incorrect stereotypes would persist.’ (participant 9: female, first-generation, alum)
Participants valued course content on intercultural competencies but were disappointed by its superficial and stereotypical nature. They also felt some teachers and GP-supervisors lacked sufficient understanding.
‘...a teacher, a GP well-versed in migrant care, joins, and one hopes for valuable insights ... but then he presents a stereotypical case of an Islamic patient refraining from shaking hands deemed respectful in Islamic norms but not in Dutch customs. Yet, this teacher neglects the shared value of being respectful by hastily passing judgment rather than seeking an understanding of backgrounds’. (participant 3: female, second-generation trainee)
Participants grappled with navigating unspoken norms in formal and informal educational contexts, citing examples that mirrored prevailing cultural values and attitudes. This struggle adversely affected their in-clinic and in-faculty learning experiences, risking unjust perceptions of underperformance due to deficient intercultural understanding among teachers and supervisors.
‘In my culture, I learned to carefully oversee the situation around me before reacting. My supervisor was fiercer; she did not mince her words. She directed me to express my opinion her way, but I was educated the opposite. She found my attitude too expectantly and inappropriate.’ (participant 11: male, second-generation, alum)
‘My GP-supervisor found it problematic; he had never trained anyone wearing a hijab before... he was a bit like, “How will my patients react, as they are not used to this?”.’ (participant 4: female, second-generation, alum)
‘Sometimes, I did not comprehend people's reactions and felt desperate, wondering what I did wrong. When I sought guidance from my teacher, she couldn't grasp my problem. Instead, she suggested asking another hijab-wearing girl with a migration background in a different GP-trainee group. So she said, maybe ask her how she deals with that. In the end, it didn't help me much, like hitting a wall’. (participant 13, female, second-generation alum)
‘It was not something I had recognized as important, and I was unaware that the training expected this of me. Later, I discovered that this is considered important - these are unwritten rules - a Dutch-raised trainee would be much more likely to have learned these norms from home.’ (about actively engaging in an educational conversation; participant 2: female, first-generation trainee)
5. Assessments
In in-clinic and in-faculty assessments, participants navigated the delicate balance of conforming to mainstream norms while being instructed to express their authentic selves. This challenge was compounded by norm ambiguity and the complex interplay of dependency on educator assessments while adhering to the requirement of shaping their unique professional identities.
‘The teachers urged me to express my true self. So, I made a continuous effort to be my authentic self. However, what I presented never seemed to meet their standards.’ (participant 12, female, second-generation trainee)
Discussing assessment tools, participants noted that the Competency Assessment List, while seemingly straightforward, revealed subjective elements like assessors' preferences and goodwill factors. They found the National GP-Knowledge Test norms more explicit and transparent.
‘A competency measuring instrument appears logical, but it constrains you within its framework. It aims for uniformity, but overlooks the individual differences among trainees. Personally, I don't find the Competency Assessment List useful; it is too rigid, lacking the necessary nuance and causing false sense of representation.’ (participant 11: male, second-generation, dropped out)
‘I think the National GP-Knowledge Test is a nice instrument to measure how your knowledge is increasing. So, as a progress test, this is an excellent method.’ (participant 2: female, first-generation trainee)
‘Certainly, the National GP-Knowledge Test employs a testing format familiar from my educational experiences. So for me, it is very concrete. I can just navigate fine with it.’ (participant 6: female, first-generation trainee)
Participants noted that in-clinic assessors operating independently introduced bias risks due to potential personal preferences, unlike the collaborative approach of in-faculty assessments. This divergence raised concerns about fairness and objectivity.
‘My next GP-supervisor received the transfer report from the supervisor who deemed my performance unsatisfactory. There were no specific feedback points provided... maybe personal issues had influenced the assessment.’ (participant 10, female, first-generation trainee)
6. Microaggressions
Throughout their educational journeys, participants encountered microaggressions as significant obstacles to their professional development. They did not always immediately recognize these subtle put-downs as external factors. Initially, this led to feelings of unease and uncertainty, hindering them from fully expressing themselves, which is crucial for successful progress in GP-specialty training. Through repeated incidents and discernible patterns, they came to identify these behaviors as microaggressions originating from others, profoundly impacting them.
Participants emphasized teachers’ negative stereotyping in case presentations and the normalization of racism in the educational setting, exacerbated by their failure to condemn discriminatory incidents.
‘During one course, a teacher presented a case about a boy with a specific skin condition. In describing his background, she referred to him as 'such Moroccan brat,' an entirely irrelevant characterization to the case.’ (participant 8: male, second-generation trainee)
‘There you are, in her class, with thirty other trainees and a few more teachers, a heavy silence hangs in the air. No one speaks up. Not a single teacher or trainee utters a word, as if it's the most ordinary situation. It's disheartening, making you wonder, "What am I hearing? What is she saying?" This scenario happened repeatedly, amplifying my internal struggle.’ (participant 6: female, first-generation trainee)
They felt excluded by in-clinic supervisors expressing surprise at minority trainees speaking flawless Dutch.
‘I have had many unpleasant discriminatory experiences, where do I start... in my second year of training, while introducing myself to the assistants at my new internship, the GP-supervisor came over and I introduced myself to him as well. With widened eyes, he remarked to others, "He speaks Dutch." Inside I completely broke down. ! Disbelief! Especially considering my academic background and pursuit of specialization...’ (participant 8: male, second-generation trainee)
‘... and they say, 'Wow, you speak Dutch so well'... Then I think, yes, it's a compliment that I speak Dutch fluently, but there is always… a prejudice underneath? That's what I wonder, and I sense that, how people deliver those compliments... It doesn't feel like a compliment actually. Like, I don't really belong here.’ (participant 2: female, first-generation trainee)
‘... and that is what I feel when people give me those compliments... I convince myself just to see it as a compliment, but I know there is a... eh, a hidden message of not belonging... It actually doesn't feel like a compliment, to be honest’ (participant 1, first-generation trainee)
Participants highlighted instances of teachers openly expressing prejudices against women and foreigners, promoting the adoption of Dutch habits without meaningful dialogue.
‘... then one GP-supervisor stated: 'if someone refuses to shake my hand; I certainly have an opinion about that, that's just how we do this in the Netherlands and they have to adapt.” The intensity of this statement left me wondering: “wow, where does this sentiment come from?”. As I felt a rising discomfort within me, I couldn't help but thinking “damn it”.’ (participant 3, female, second-generation trainee)
‘In the matching process, one GP-supervisor openly admitted that wearing a hijab would not align with their organizational culture. He expressed concerns that my headscarf would create barriers with his patients accepting me as a professional.’ (participant 7, female, second generation trainee)
Participants often faced subtle incidents, like 'us-and -they'-language, generalized attributions to their ethnicity, subtly racially insulting jokes, biased assessments against minority trainees’ clinical mistakes, questioning of their judgment based solely on cultural backgrounds, inappropriate inquiries about upbringing or family history, and understated remarks regarding appearance, hobbies, or beliefs. Despite teachers and assessors maintaining verbal correctness, participants frequently experienced an 'othering' effect due to non-verbal rejection.
‘... we recently had a course about migrants … I am the only one with a different background. That's always a laugh; not really though. Then I feel addressed again, thinking, "Oh my... I don't want everyone to stare at me again to find answers to their dilemmas". I find that difficult.’ (participant 3: female, second-generation migrant trainee)
‘... during the lessons, those about diversity, when my opinion is often asked, I feel comfortable... wondering why only I should be an expert in this subject, why don’t they educate themselves?’ (participant 7: female, second generation trainee)
‘Unfortunately, it's an undeniable reality, my skin color catches their eyes. The heightened attention is palpable, it leaves me consciously pondering, "How am I perceived? Have I said enough, asked the right questions? What judgments linger?" (participant 11: male, second-generation trainee)
‘I always try to shield myself by consistently putting a positive spin on things. Uhm... when someone unrelated asks about my origin, I mention my place of residence: [Dutch city], attempting to downplay a sense of exclusion...’ (participant 2: female, first-generation trainee)
‘Verbally, things may seem fine, but non-verbally, I sense... It might sound harsh, but it feels like they'd rather let me go than include me. Yes, that's how it feels.’ (participant 7: female, second-generation trainee)
These experiences left a lasting sense of not belonging and discomfort, deterring them from seeking attention as emerging professionals and prompting deliberate efforts to maintain a low profile.
‘I feel that I must be careful not to stick my head too far above ground level. Before you’ll notice, you’ll be under their microscope.’ (participant 8, male, second-generation trainee)
Balancing these emotions with the demands of GP-specialty training deeply affected participants’ sense of safety. While some found comfort in supportive individuals who created safe spaces, many reported fatigue, diminished self-esteem, burnout, illness, and depression. Consequently, some underperformed and, in some cases, failed to complete their postgraduate training.
7. Perspectives on ideal GP-specialty training
Application and admission / Support and social network
Participants envisioned an ideal GP-specialty training that values each trainee's uniqueness and avoids seeing diversity as an obstacle. They emphasized inclusive participation, urging proactive efforts to engage minority trainees in policy-making committees and making every voice heard.
‘... I believe there's room for embracing individuality, incorporating personal character and cultural values, so that we can learn from each other more effectively.’ (participant 3: female, second-generation trainee)
‘Attentively listen to minority trainees, delve into their backgrounds, and make an effort to understand them for the enhancement of the training program's quality.’ (participant 11: male, second-generation, dropped out)
Course content and expert guidance / Microaggressions
The ideal training would feature a robust DEI-policy with decisive action against (un)conscious biases and discriminatory incidents. Participants urged mandatory staff training to enhance DEI-awareness, emphasizing the avoidance of stigmatizing case studies and generalized learning style promotion.
‘... a zero-tolerance policy for racism in the training program, even if it is implicit. So, scrutinize policies that may indirectly perpetuate racism, leading to, for instance, fewer minority applicants entering training... I mean also develop an eye for subtle forms of discrimination.’ (participant 8: male, second-generation trainee)
‘Only few teachers are skilled in diversity, for most of them, it isn't their focus. That should be improved, there is a need for comprehensive training for all teachers and GP-supervisors.’ (participant 5: male, first-generation alum)
‘In Eastern cultures, where I come from, we approach feedback differently. Teachers may perceive a challenge in my handling of feedback, and I realize that I need to learn the Dutch way. But it's also crucial for them to recognize that my learning might manifest differently than what they are accustomed to.’ (participant 5: male, first-generation alum)
Assessments
Participants emphasized the importance of clear standards and objectives in assessments. They endorsed concise language in test questions, eliminating double negatives in the National GP-Knowledge Test, and promoting open-ended questions over multiple-choice formats. Lastly, the ideal system would prioritize individual mentorship for trainees who desire such support.
‘GP-supervisors or in-faculty teachers as role models or mentors who simply share their experiences. I think it is important that during the training there is someone, perhaps with a migration background or someone interested in diversity, who they can fall back on.’ (participant 4: female, second generation alum)
Teachers and GP-supervisors, they are all so white. So, how can they make a connection with the minority trainees? GP-specialty training institutes can also take their own initiative, right? Why is it that minorities don't speak up or take more active roles? Our hesitancy may be rooted in past struggles, but letting go of the effort is regrettable.’ (participant 10: female, first-generation alum)