Setting
Kenya has a young population, 73% of its approximately 48 million inhabitants are below 30 years of age. It is classed as a low-middle-income country with a Gross National Income (GNI) per capita of $1,600 but 36.1% of the population lives below the poverty line [33]. Kenya is one of the 30 TB high-burden countries, with a prevalence of 426 per 100, 000 and case detection rate of 64%, with children representing 9-10% of the notified cases [34]. Most Kenyans receive inpatient hospital services from public health facilities. These are classified in three tiers (Levels 4 to 6) with lower tiers (Levels 1 – 3) offering community and primary care. Sub-county hospitals (level 4) may be run by a clinical officer or a medical officer or a specialist medical practitioner. County hospitals (level 5) may be run by a medical officer or a specialist. National referral hospitals (level 6) are run by fully qualified specialist medical practitioners. The focus of the work that has led to this paper is the management of children hospitalised in Kenyan county and sub-county hospitals, all of which have at least one GeneXpert® machine, or access via specimen referral. The process map derived from previous work [31] and replicated in Figure 1 shows how children with possible tuberculosis are processed within these hospitals, and illustrates the local context. Our earlier work helped to identify bottlenecks within this context and contributing factors to these bottlenecks are the starting points for the intervention design described in this paper.
Using the Behaviour Change Wheel to guide intervention design
The Behaviour Change Wheel (BCW) is a framework that supports systematic development of interventions [27, 29]. It is designed to facilitate systematic, evidence-based progression from behavioural analysis of a problem to intervention design employing behaviour change theory to bring about desired change in three stages as shown in Figure 2.
The BCW is made up of three layers as shown in figure 3, and fully described in the Guide to Designing Interventions and accompanying article [27, 29]. The core is formed by the Capability, Opportunity and Motivation Behavioural (COM-B) theoretical model. Capability is defined as one’s psychological capacity (knowledge, memory) and physical capacity (strength, skills, stamina) to engage in an activity/behaviour. Opportunity represents factors that lie outside the individual that affect one’s capacity to perform, and include time, physical environment, interpersonal influences, social cues and cultural norms. Motivation represents internal factors (brain processes) that allow one to employ capability and opportunity to perform a behaviour, and include wants, needs, impulses, habits, beliefs, intentions and choices [29]. COM-B model thus explains conditions internal to individuals and within their social and physical environment necessary for them to enact a desired behaviour, which in our case is to correctly diagnose TB in children [29]. COM-B is the starting point used by the Behaviour Change Wheel for understanding behaviour in the context in which it occurs. Surrounding the core are interventions which mainly target individuals e.g. education, coercion; or act at policy level e.g. guidelines, fiscal measures.
Each of the COM-B components maps onto the Theoretical Domains Framework (TDF)-a synthesis of 33 theories and 84 theoretical constructs of behaviour change organized into 14 domains [21]. The domains thought to be relevant to health workers’ change in behaviour include: knowledge; skills; memory, attention and decision processes; behavioural regulation; social/professional role and identity; beliefs about capabilities; optimism; beliefs about consequences; intentions; goals; reinforcement; emotion; environmental context and resources; and social influences [28, 35]. The TDF therefore provides a theoretical basis for implementation research, to aid understanding of which interventions are likely to work and why. Behaviour Change Techniques (BCTs) are the active, observable and replicable components of an intervention designed to change behaviour i.e. the proposed mechanism of change and commonly used examples include: problem solving, feedback on outcomes, instruction on how to perform a behaviour, restructuring the physical environment, prompts and cues etc [36]. COM-B/BCW have been used successfully for behavioural analysis and to design interventions in both health and non-health-related fields [26, 37-56], but to our knowledge, has been used in only one study of TB on contact tracing in a low-resource setting, to identify barriers and facilitators and to tailor interventions to improve contact investigation in Kampala [26].
Data Collection (Stage 1: Understanding the behaviour)
We used a mixed-methods strategy (Additional File 1) to collect empirical data to identify challenges in case detection of TB in children to enable behavioural analysis. For the quantitative arm, we analysed national TB programme data as well as data from children admitted to 13 county hospitals in Kenya to describe the burden of childhood TB and diagnostic practices and these have been reported elsewhere [6, 11]. Results show at national level, there is under-detection of TB in children and underuse of available TB diagnostic tests. At hospital level, we found more than half of all paediatric admissions in Kenyan county hospitals had signs and symptoms suggestive of TB, but in most, TB was not considered as a differential diagnosis. Only 1% of these children meeting criteria for diagnostic testing had an Xpert® MTB/RIF assay performed, which was available in all the hospitals.
In the qualitative arm, to understand the challenges in recognising and testing for TB in admitted children we analysed data from: i) semi-structured interviews, small-group discussions and key informant interviews with front line health workers and mid-level managers; ii) observations of TB trainings, sensitisation meetings, policy meetings, and hospital practices, and iii) desk review of guidelines, job aides and policy documents, which have been reported elsewhere [31]. We used the COM-B framework to interpret emerging themes. At individual level, we found that knowledge, skill, competence and experience, as well as beliefs and fears impacted on capability (physical & psychological) as well as motivation (reflective) to think of TB as a differential diagnosis in children and use diagnostic tests. Hospital level influences included hospital norms, processes & patient flows and resources which affected how individual health workers attempted to diagnose TB in children by impacting on their capability (physical & psychological), motivation (reflective & automatic) and opportunity (physical & social). At the wider system level, community practices & beliefs, and implementation of TB programme directives impacted some of the decisions that health workers made through capability (psychological), motivation (reflective & automatic) and opportunity (physical).
Behavioural Analysis and intervention design: Identifying intervention options, content and implementation options (Stage 2 & 3)
As a study team we used an iterative brainstorming process over several meetings during the study period (an average of weekly for the lead investigator and research assistant, and monthly for the larger study team, with increased frequency during study onset and analysis). During discussions at these meetings, we went back and forth from the quantitative and qualitative empiric data to reviewing literature, and applying the BCW guide [27]. The key questions reflected on included: i) what is the problem we are trying to solve; ii) what behaviours are we trying to change and in what way; iii) what will it take to bring about desired change; iv) what types of interventions are likely to bring about desired change; v) what should be the specific intervention content and how should this be implemented?
The empiric data helped identify gaps in case detection of TB in children and use of diagnostic tests in Kenya. We used COM-B and TDF to map out these gaps in behavioural terms i.e. to identify and specify what actions need to change and by who to address the gaps. Behavioural analysis involves the consideration of conditions internal to individuals and in their social and physical environment that need to be in place for a particular target to be achieved [29].
We used the BCW to link the gaps to evidence-based intervention functions like education, persuasion, environmental restructuring and these were in turn linked to policy categories. The panel illustrates a worked example of this process and Additional files 2-4 have lengthier descriptions of the steps we followed during behavioural analysis as illustrated in Figure 2 and 3 from the BCW guide [36].
Panel illustrating a worked example of behavioural analysis
What is the problem from empiric data: gaps in the evaluation of children for TB.
What behaviour needs to change: better documentation of signs and symptoms suggestive of TB in children
By who: all clinicians seeing sick children. When: at each patient encounter
Examples of some relevant COM-B elements, TDF constructs, intervention functions, policy functions, behaviour change techniques and mode of delivery (as per BCW guide steps)
i) Capability: clinicians need to know the importance of correctly identifying TB in children, and the skills to identify the key signs and symptoms);
TDF construct: Knowledge- awareness of the steps in diagnosing TB in children
Intervention function: Training to impart skills; modelling to provide a credible example
Policy function: Guidelines - to ensure availability and access to child TB protocols
Behaviour change techniques: Instruction on how to perform the behaviour (Training); Demonstration of the desired behaviour (Modelling)
Mode of delivery: Face-face to individuals & groups (training); print media (guidelines)
ii) Opportunity: the time to do proper assessment, structured forms that prompt documentation, culture of providing quality care;
TDF construct: Social influences: group conformity to good clinical practices
Intervention function: environmental restructuring to ensure availability of structured forms; Modelling- providing credible examples
Policy function: Regulation (establishing principles of best practice)
Behaviour change techniques: adding objects to the environment (structured forms); demonstration of the behaviour (champions)
Mode of delivery: Face-face to individuals and groups
iii) Motivation: belief that failure to correctly evaluate children could lead to missed diagnosis and death
TDF construct: Beliefs about consequences
Intervention function: Persuasion- using audit and feedback of missed diagnosis, adverse outcomes
Policy: Regulation- requirement of regular audits
Behaviour change techniques: Feedback on behaviour
Mode of delivery: Face-face to individuals and groups
We used the experience of the research team including implementation scientists, epidemiologists, social scientists, clinicians and clinician educators, together with feedback from clinical colleagues to select potential interventions (Table 1). We focused on those behaviour change techniques and modes of delivery that would yield results at low cost and that could feasibly be taken up by the National TB programme.
Table 1 Linking gaps in empiric data for behavioural analysis to intervention design (Stages 1 & 2)
Summary of gaps identified in empiric data from our previous studies
|
COM-B
|
TDF constructs linked to COM-B
|
Relevance of the theoretical domain
|
Proposed intervention function from the BCW guide [36]
|
Under-detection of TB in children, 60-70% thought to be missed (QUAN)
Nearly 60% of all paediatric admissions met guideline-criteria for suspected TB but <3% got a diagnosis (QUAN)
|
Capability-psychological
|
Knowledge
Behavioural regulation
|
Awareness of steps in diagnosing TB in children; of the available tests. Do they know what they should do and when and why?
Self-monitoring; how to break a habit e.g. missed diagnosis. Anything in place to prompt them to make a diagnosis and to self-monitor?
|
Training: Imparting skills on how to correctly diagnose TB in children
Modelling: Providing an example for people to aspire/imitate e.g. via champions/clinical leaders
Persuasion: Using communication to stimulate action e.g. via audit & feedback
|
Some reported that they did consider a TB differential diagnosis but sometimes forgot to document (QUAL)
Some reported they do tests but forgot to document (QUAL)
|
Capability-psychological
|
Memory attention and decision processes
Behavioural regulation
|
Ability to retain information, to consistently remember to document what is done
Self-monitoring; how to break a habit e.g. failure to document. Anything in place to prompt them to always document?
|
Environmental restructuring: Changing the physical context e.g. availability of record forms for better documentation, job aides
Persuasion: Using communication to induce positive or negative feelings or stimulate action e.g. via audit & feedback; shared goals with peers
|
Some health workers fear/are reluctant to make a diagnosis of TB in children sometimes due to stigma in caregivers of TB-HIV association (QUAL)
|
Capability-psychological
Motivation-automatic
|
Knowledge
Reinforcement
Emotion
|
Awareness of steps in diagnosing TB in children; of the available tests. Do they know what they should do and when and why?
Anything to motivate or demotivate them?
Does it evoke an emotional response e.g. some got uncomfortable when babies cried during specimen collection; some were reprimanded harshly by caregivers
|
Education: Increasing knowledge or understanding of TB in children
Persuasion: Building communication skills to better counsel families
Modelling: by the champions to demonstrate how best to de-stigmatise
|
Underutilisation of TB diagnostic tests, 1% get Xpert done (QUAN)
Health workers generally seem to have a challenge in collecting specimen for children (QUAL)
|
Capability-psychological
Capability-physical
Motivation-reflective
Motivation-automatic
|
Knowledge
Physical skills
Beliefs about capability
Reinforcement
|
Awareness of steps in diagnosing TB in children; of the available tests. Do they know what they should do, when and why?
Are they physically able/proficient in diagnosing TB; collecting specimen; using diagnostic tests? Acquired through practice
Are they confident diagnosing TB in children; collecting specimen? How difficult or easy?
Increasing likelihood of TB tests being used appropriately
|
Training: Imparting skills to use available diagnostic tests and specimen collection
Modelling: Champions/clinical leaders demonstrating correct procedures
Environmental restructuring: identifying who is responsible for ensuring TB tests get done; job aides to serve as reminders of procedures
|
Health workers report consistently negative Xpert
test results (QUAL)
|
Capability-psychological
Motivation-reflective
|
Knowledge
Beliefs about consequences
|
Do they know how to respond to negative test results? How and when to make a clinical diagnosis?
Do they believe doing it or not makes a difference?
|
Education: increasing understanding on making a clinical diagnosis and the epidemiology and natural course of TB in children
Persuasion: communication to pass on the value of TB tests
|
Some facilities had good teamwork and mentorship that helped model the correct way to diagnose TB in children (QUAL)
|
Opportunity-social
Motivation-reflective
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Social/professional role & identity
Optimism
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Do they think it is part of their job e.g. to collect specimen (senior doctors struggled)
Do they think it’s something that can be done? How confident are they of this?
|
Modelling and social environment restructuring: Providing an example for people to aspire/imitate and encouraging teamwork
Persuasion: communication to pass on the value of diagnosing TB in children
|
Most facilities had long and unclear processes that contributed to TB being missed in children (QUAL)
Some reported frequent stock-outs of some reagents and XPert cartridges (QUAL)
|
Opportunity-physical
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Environmental context & resources
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Organisational processes and patient flows; resources like job aides, PPE, reagents. Aspects of the environment that influence whether or not they diagnose TB in children
|
Environmental restructuring: Changing the physical context to ensure better work flows and availability of equipment, reagents
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Lack of skilled human resource to interpret some test results like Chest X-rays (QUAL)
|
Opportunity-physical
Capability-psychological
|
Environmental context & resources
Knowledge
|
Aspects of the environment that influence whether or not they diagnose TB in children
Awareness of steps in diagnosing TB in children; of the available tests. How to make a clinical diagnosis?
|
Environmental restructuring: e.g. job aides to guide clinical diagnosis; remote decision-support for X-ray interpretation
Training: Imparting skills of reading X-rays looking for TB-specific features; making a clinical diagnosis
|
Some policies and directives including selection of participants for training disadvantaged front-line health workers (QUAL)
|
Opportunity-physical
Motivation-automatic
|
Environmental context & resources
Reinforcement
|
Aspects of the environment that influence whether or not they diagnose TB in children
Anything to motivate or demotivate? (Lack of training was a demotivator)
|
Education: increasing policy makers’ understanding of the need of rethinking how TB training is done
Persuasion: Using communication to stimulate action e.g. feedback to policy makers on the impact of training
|
TB programme policy of doing quarterly audits and supervisory visits helped (QUAL)
|
Motivation-reflective
|
Intentions
Goals
|
Feedback to enable health workers to make a conscious decision to improve case detection
Visualise what they want to achieve
|
Persuasion: Using communication to stimulate action e.g. via audit & feedback
|
Using information gathered from our empirical data, literature on interventions likely to be successful, [57, 58], our understanding of the context and taking the perspective of what would be feasible for hospital managers and NTP officers to implement, we came up with a list of possible interventions to address the gaps in diagnosing TB in children. We then further selected options linked to the predicted mechanism of change according to the TDF constructs and used the APEASE criteria[1] to rationalise in terms of affordability, practicability, effectiveness, acceptability, safety and equity [27]. We presented findings to key paediatric TB stakeholders (including NTP officials, developmental partners, paediatricians and academic staff). We had informal discussions during technical working group meetings (there were two during the study period) to gain their perspectives on what could work, after considering our local context.
Table 1 summarises the process of linking the gaps in empiric data through the major behaviour change wheel design steps. The first column gives a summary of the key findings from our previous studies, and these were linked to the various COM-B elements and TDF constructs, and proposed intervention functions from the BCW guide.
Relevant aspects of The Standard for Reporting Implementation Studies (STaRI) tool [59] were used to help ensure key elements needed when developing and evaluating implementation strategies have been covered to enhance adoption and sustainability (see Additional File 5).
[1] APEASE Criteria
A- Affordability
P- Practicability (can be delivered as designed through the means intended to target population)
E- Effectiveness and cost-effectiveness
A- Acceptability (judged to be appropriate by relevant stakeholders)
S- Side-effects/Safety- minimal unintended consequences
E- Equity (reduces or increases disparities in standard of living or wellbeing)