This study sought to enhance understanding of HIR implementation in SNFs by employing mixed method multi-site case study methodology. Through this approach, we examined HIR implementation and systematically identified influential contextual factors and site-initiated implementation strategies. By using an IRLM, we propose four provisional pathways of HIR implementation in SNFs to inform future implementation efforts.
Previous research underscores the significance of organizational systems, team dynamics, patient and therapist self-efficacy, and perspectives of intervention effectiveness in driving rehabilitation practice change in SNFs (9) This study adds specificity to these influencing factors including perspectives of HIR complexity and patient compatibility, patient factors including clinician-reported patient agreement, inertia of existing practice, and infrastructure while also offering suggestions or identifying processes for how to better target these factors.
Many clinical teams were hesitant to use HIR because they perceived it to have low compatibility with patient needs and abilities and believed that its high delivery complexity would require more time for implementation. Based on the research team’s prior HIR implementation experience, these perspectives were anticipated. Efforts to address this included training with worked examples, efficiency steps, and patient testimonials, but these measures were insufficient to overcome this barrier. Results indicate that clinicians need direct mentoring tailored to their unique patients to build confidence in efficiently adapting HIR. They also require early implementation support through observational learning, social models, and direct experience of successful outcomes for themselves and their patients. This will enhance positive outcome expectations, which is important for behavior change (67–69). This can be facilitated by a Champion, co-treating, team idea sharing, or setting both short- and long-term realistic implementation goals (70). Also to address complexity and perceived increased time requirement for implementation, sites enhanced their specificity of documentation and patient handoffs. Future HIR implementation efforts should provide better support for adapting HIR to diverse patient presentations through worked examples, offer more mentored adaptation practice, empower Champions with mentoring skills, and improve patient handoff processes.
Implementation models emphasize patient characteristics, with nearly half of rehabilitation implementation studies citing patient needs as influential (71). Clinicians identified patient attributes, such as cognition, willingness to engage in rehabilitation, mindset, affect, and self-efficacy as notable barriers to HIR implementation. Therapists indicated that patient’s previous rehabilitation experience and anticipated discharge destination influenced patient mindset, affect, and willingness to engage. Interestingly, clinicians from higher-implementing sites viewed patient characteristics as less of a barrier, raising questions about differences in patient case mixes or their ability to overcome patient-related challenges. Some sites worked to overcome this patient-related challenge by adapting communication and shifting their care model to include more co-treats (more than one clinician simultaneously providing rehabilitation to a patient) and concurrent or group therapies (one clinician providing rehabilitation to more than one patient simultaneously), aiming to foster patient trust, peer encouragement and enthusiasm, and establish HIR as a social norm. Although these approaches may not be feasible everywhere, identifying their impact helps guide the selection of other strategies to enhance patient engagement by building trust and establishing social norms. To better understand patient characteristics as an influencing factor and determine necessary implementation strategies, patient perspectives on HIR is needed.
The inertia of existing practices significantly influences implementation of other practices. Our results indicate that multiple approaches can be employed to enhance HIR salience to overcome this momentum and thus improve implementation of HIR. These approaches encompass engaging in regular team discussion or “huddles”, the presence of a Champion, or changing site infrastructure including documentation prompts or the visual display of job aids. Another consideration may include incentives and recognition including the integration of HIR applications into annual performance reviews (72, 73). Furthermore, to bolster salience and implementation of HIR, a behavioral economics perspective may prove beneficial. This involves a deeper understanding of clinician decision-making processes and heuristics, along with using strategies like nudging or adjusting choice architecture for clinicians. For instance, structuring the physical environment to ensure that necessary equipment is prominently displayed and easily accessible can facilitate HIR implementation.(74)
Infrastructure plays an important role in implementation efforts (34). Key subconstructs for HIR implementation included 1) resources (physical and time), 2) leadership support and acknowledgement, 3) channels to share best practice and critical patient details, and 4) shared expectation, prioritization, and tension for change. Higher-implementing sites employed more site-initiated implementation strategies, suggesting their infrastructure may be better suited for strategy deployment. To implement HIR to a high extent, efforts should focus on fostering this constructive infrastructure. Specifically, higher-implementing sites had leaders who balanced oversight and autonomy, remained aware of program progress, provided individualized acknowledgment and mentorship, and were sensitive to clinician needs and preferences. Sites lacking such leadership indicated its need, while leaders requested guidance on how to support their clinical teams. These findings are supported empirically (75–78) and by the many implementation frameworks positing that leadership serves a critical role in implementation across diverse fields (14, 32, 79). Guided by our findings and those from a recent review on leadership in implementation, (78) future efforts will develop and pilot strategies targeting leadership to optimize implementation.
The interconnectedness of PRISM constructs adds complexity to interpretation of our Findings, but it also underscores the need for critical next steps. This includes investigating key factors to determine if they are influenced by deeper, underlying issues. If so, these issues may need to be addressed due to their widespread impact. For example, initial hesitancy from all clinicians was fueled by low perspectives of HIR compatibility with typical SNF patient populations. This perspective may be fueled by an underlying level of stigma including ageism. Though no empirical work regarding stigma in SNF could be found, literature demonstrates how ageism can negatively impact quality of care provided (80) and is harmful to older adult health and well-being (81). Specifically in rehabilitation, ageism leads to under-dosing of exercise interventions, reduced attention to patients' concerns, a lack of empathy, and a decreased likelihood of promoting physical activity (82–84). This contrasts with the American Physical Therapy Association’s guidelines for the Choosing Wisely campaign, which include the recommendation, "Do not prescribe underdosed strength training programs for older adults” (85).
Limitations
This work used a novel mixed-methods approach but has limitations. First, team implementation was measured via self-report survey and not actual fidelity, a core element of implementation. Though the survey was validated, observation and chart-audit likely more accurately represent implementation. Observation was not feasible during the study period due to the COVID-19 health crisis. Chart-audit does not accurately capture implementation fidelity (e.g., target HIR dosing delivered) given documentation insufficiency. Future work will include both custom EMR fields with chart audits and observation to measure adoption and implementation. Second, due to difficulty scheduling, a full clinical team was not present at all focus groups; thus, findings may not represent the experience and perspectives of the entire clinical team. Third, there are no validated surveys to assess PRISM constructs. We used PRISM to select survey tools developed from other theories and frameworks, and to guide development of custom surveys. This may result in slight misrepresentation of PRISM constructs. This is, however, a known limitation in implementation research across many determinant frameworks, and we addressed this issue by using PRISM literature to guide qualitative data collection and a hybrid inductive/deductive analytical approach to allow for breadth of contextual factor identification. Finally, the generalizability of our findings beyond the VHA is somewhat limited. Given the sites’ perceived contextual differences between the VHA and the private sector influence implementation, one must take caution when applying these findings to sites external to the VHA.
Despite limitations, to our knowledge this study is the first in SNF implementation to rigorously report strategies and their connection to contextual factors, identifying provisional processes for effective implementation. These results help understand not only what strategies are needed for HIR implementation in SNFs, but why they are necessary, what they target, and how they influence implementation extent. Collectively, these findings will aid future strategic decision-making and resource allocation.