Data saturation(55) was reached after 19 transcripts and no new codes were generated after this.
3.1 Sample Characteristics
The characteristics of the participants are displayed in Table 1.
Table 1: Participant demographic data and outcomes at selection
Participant number
|
School
|
Ethnicity
|
Contextual data used to offer interview
|
Interview
|
Offer
|
Contextual data used to give offer
|
1
|
SNS
|
White British
|
|
Y
|
Y
|
|
2
|
SNS
|
White British
|
Y
|
Y
|
Y
|
|
3
|
SNS
|
White British
|
|
Y
|
Y
|
|
4
|
SNS
|
|
Y
|
Y
|
Y
|
|
5
|
SNS
|
White British
|
Y- but below threshold
|
N
|
N
|
|
6
|
SNS
|
White British
|
|
Y
|
Y
|
|
7
|
SNS
|
White British
|
|
Y
|
|
Y
|
8
|
SNS, WP
|
Asian Pakistani
|
Y
|
Y
|
|
Y
|
9
|
SNS
|
Asian other
|
|
Y
|
Y
|
|
10
|
SNS
|
Black Caribbean
|
|
Y
|
Y
|
|
11
|
SS
|
White British
|
|
Y
|
Y
|
|
12
|
SS
|
White British
|
|
N
|
N
|
|
13
|
SS
|
Mixed White/Asian
|
|
Y
|
Y
|
|
14
|
SS
|
Asian Indian
|
|
Y
|
Y
|
|
15
|
SS
|
Asian Pakistani
|
|
Y
|
Y
|
|
16
|
SS
|
Black Caribbean
|
Y
|
Y
|
Y
|
|
17
|
Ind
|
White British
|
|
Y
|
Y
|
|
18
|
Ind
|
Asian Indian
|
|
N
|
N
|
|
19
|
Ind
|
White British
|
|
Y
|
Y
|
|
20
|
Ind
|
White British
|
|
Y
|
Y
|
|
21
|
Ind
|
White British
|
|
Y
|
Y
|
|
22
|
Ind
|
Asian Indian
|
|
Y
|
Y
|
|
23
|
Ind
|
Black African
|
|
N
|
N
|
|
3.2 Themes
The data has been presented in two broad areas: access to work experience and applicants’ opinions of work experience. Themes and subthemes are summarised in Table 2. Bold demonstrates researchers own emphasis in quotations.
Table 2. Themes and subthemes
|
Theme
|
Subtheme
|
Access to work experience
|
Facilitators
|
Work experience programmes
|
Social networks
|
School types
|
Peer groups
|
Barriers
|
Information barriers
|
Late applications
|
Logistical barriers
|
Applicants’ opinions of work experience
|
Perceptions
|
Aid career choice
|
Quota fulfilment
|
Reflections
|
Confirm career choice
|
Shifting attitudes
|
Variable quality
|
Clinical shadowing versus volunteering
|
Variability and applicants’ insight into fairness.
|
Supplementary quotes are detailed in Appendix 2. The synthesis and interpretation of these results has been presented within the discussion.
Facilitators and barriers to accessing work experience
3.3 Facilitators to accessing work experience
3.3.1 Work experience programmes
Some hospitals offered formalised WE programmes accessed via applications. Applicants felt these improved ease of access to WE opportunities, and some felt the structured nature of such programmes offered better quality experiences.
[Work experience] was extremely beneficial because it was, you know, properly organised. – Participant 17 SS
3.3.2 Social networks
Most applicants used social networks to secure at least one WE opportunity, and some suggested that minimal effort was required on their part due to these contacts:
It was, just family connection that got me that. I’m not sure how, you know, the inner workings of it were, because I just got a message saying you know, you can come down for these two days – Participant 17 IND
Having the right contacts was seen by some applicants as uniquely important for securing hospital-based experience.
Getting any kind of hospital work experience is so difficult unless you actually know someone. – Participant 15 SS
Although most opportunities came from informal social contacts, some students, most often from SNS schools, obtained WE through contacts from personal health conditions, whereas students from IND schools exclusively utilised ‘family friend’ networks. SNS students were more likely to report social networks or perceived lack thereof as a barrier to WE. This variation in access seemed to be well-recognised and students reflected on disadvantages this may have.
I quickly realised that I was not in the same situation that some of my classmates were in, that they had an uncle in the NHS, so they could just go and do work experience with them – Participant 1 SNS
In addition to providing access to WE opportunities, social networks were also perceived to provide access to ‘insider information’ about steps within the application process, increasing applicants’ awareness about requirements.
3.3.3 School support
IND schools were typically more proactive in their approach, disseminating information earlier and encouraging students to get WE sorted early.
Almost as soon as I’d expressed my interest…we started having a few talks with the teacher about you know, what, what do you need to do to start preparing. – Participant 17 IND
Constraints on school support offered were discussed more frequently from applicants attending SNS schools, particularly relating to challenges in obtaining sufficient and timely information regarding applications.
3.3.4 Peer support
Applicants reflected that peer support helped through the sharing of information or opportunities, and also helped them to feel less isolated.
I think there was also encouragement in the fact that all my volunteering was, you know, other people had done it before… this idea of doing things together was good encouragement. – Participant 13 SS
3.4 Barriers to accessing work experience
3.4.1 Information barriers
Applicant opinion varied on the ability to access information on WE opportunities. Some found the process to be time-intensive, yielding little success.
It was really difficult to find work experience. It’s not really a website, everyone keeps saying look at different adverts, look at university hospitals – Participant 18 IND
However, applicants with additional support from schools or social networks typically encountered less information barriers when researching opportunities.
They [the school] were really good at getting us to do it quickly and then if you couldn’t find any, they’d send us, like ‘ok, there’s this – Participant 2 SNS
3.4.2 Late applications
Several applicants referred to the importance of starting ‘early’ to arrange WE, some as early as aged 14-15. High competition for limited WE places appeared to contribute to this drive. Many students, particularly those from SNS schools, expressed instances of being unable to access opportunities due to missing application deadlines or oversubscribed programmes. Support from schools seemed to mediate this, through the provision of timely information, or by arranging placements on behalf of the applicant.
That’s one of the things that I think could maybe be a disadvantage to people who want to apply to medicine …
… if they don’t have access to that information, it’s kind of like, how would you know, or they might think “oh I’ve got till January to apply” and then like oh it’s actually too late I’ve missed the deadline. – Participant 4 SNS
3.4.3 Logistical barriers
Some applicants were not eligible to participate in local hospital programmes, as they lived outside the geographical boundary for eligibility. Many discussed problems with communication from placements, receiving delayed replies to their application, or none at all.
they didn’t get back to me so I emailed again and they said my email was lost. So I emailed again and they didn’t reply for like weeks and weeks… That was really xxxx. In the end they said that they didn’t have any work experience left. – Participant 11 SS
Perceived legal barriers related to the applicant age (and associated insurance concerns) were frequently cited by placement providers, leading to further difficulties for some applicants. Legal barriers were especially associated with clinical shadowing, although school support and family connections helped to mediate this.
I wasn’t able to find anywhere for work experience myself because I have a late birthday so I wasn’t 16 yet, which caused me problems… but the school has a link with the women’s hospital, which enabled me to get a 10-day work experience place – Participant 13 SS
Applicants’ views on work experience
Applicants shared their perceptions prior to undertaking WE and also reflected on their experiences after completion.
3.5 Perceptions of work experience
3.5.1 Aid in career choice
One of the main motivators to undertake WE was to gain a realistic understanding about medicine as career.
I kind of wanted to see if that was the idea of it or if it was the terrible thing that the news seems to make it out to be, long hours, and kind of find out what the reality was behind it. – Participant 19 IND
3.5.2 Quotas to fulfil
Some applicants believed accumulating as much WE as possible was of overall importance. Generally, there was a sense that two weeks WE was perceived to be the optimum amount, with one student taking time off school to fulfil this perceived requirement.
I took a week off because I knew it was important that I had two weeks. – Participant 11 SS
Some applicants valued a variety of experience, such as WE in various hospital departments or nursing home settings.
I’ve had a full range of experiences, to make my application really stand out and have more stories to tell. – Participant 18 IND
For some applicants, these perceptions increased stress and anxiety about the application process when they were unable to fulfil them.
A few people told me that… it was like a compulsory thing so I was really stressed because all the GPs that I contacted in the area said that they couldn’t because of insurance so like I was despairing like, “oh no I couldn’t get into Medical School because of this”. – Participant 11 SS
Some WE opportunities were more coveted than others, and many suggested that volunteering in nursing homes were the ideal WE placements.
I tried old people’s homes for volunteering…that’s the example most medical, most successful medical applicants give. So I looked there but in my area they were already full up. – Participant 16 SS WP
3.6 Applicants’ reflections on work experience
3.6.1 Confirm career choice
Many applicants enjoyed their WE, and felt that it helped confirm their career choice. Some had been inspired to apply to medicine because of WE, typically through encountering positive role models.
I shadowed the neurosurgeon which I found just so amazing. And think, from that point, I’ve always wanted to do it. – Participant 5 SNS
Some applicants felt that WE provided a unique insight to the realities of the role of a doctor, both positives and negatives, helping them make informed decisions when applying.
I think you don’t really have that good of an idea until you’re actually in that environment. – Participant 22 IND
3.6.2 Shifting Attitudes
WE was also perceived to have developed wider views around healthcare, and contribute to an evolution of previously held views, towards greater alignment with those of clinical professionals.
I looked at like old people used and not in a, not in a spiteful way but thinking how much keeping the older generation alive sucks money out of the NHS [UK National Health Service]. And then when I was actually on the ward and I saw these people as individuals and that they need healthcare it really made me stop and think and re-evaluate how I think about money and resources. – Participant 16 SS WP
Some applicants’, including those from SNS backgrounds, reported that information gained from WE impacted and changed their approach to their application.
He’s [a consultant on work experience] the one who advised me that I should be spending time in a care home …
…So, as soon as I got back from that placement, I applied to care homes – Participant 9 SNS
WE seemed to act as a springboard for other opportunities. Placements facilitated applicants to make professional contacts, who opened up additional opportunities, and this was particularly valued by those from SNS schools.
I was able to email these people who have positions in the training sector of the hospital… I really wanted to be able to do this two days of A&E that I’d, I’d heard about, I was able to contact them. – Participant 6 SNS
3.6.3 Variable quality
Not every placement was perceived to be positive one. For Participant 9 (SNS), their initial WE fell short of their expectations so they felt driven to organise subsequent placements to meet these desires. Another applicant suggested that instead of being inspired and motivated by role models on their WE, they had felt lost:
I had two days shadowing a cardiac consultant but he didn’t really expect me. When I turned up he was like “oh what are you doing here you’re supposed to be here in two weeks” and I was like “no, this is the day” and so I did feel really out of my depth. –Participant 4 SNS
For some applicants WE seemed to be perceived as an exercise important to complete, but with limited deeper reflection expressed on its potential benefits or purpose.
I started it with the intention of knowing it was important for applying to medical school and I just kept going with it. – Participant 1 SNS
3.6.4 Volunteering versus clinical shadowing
Interviewees appeared to perceive a divide between volunteering and clinical shadowing, Volunteering was perceived to be more socially orientated and linked with the development of skills.
I thought also that more volunteering is more about, more shows you’re caring. I feel like with work experience, even if I didn’t have any work experience which I did, it wouldn’t really change my application all that much. I thought that volunteering really shows that I’ve done something. – Participant 18 IND
Applicants describing clinical shadowing, were more likely to use passive language such as ‘saw’ and ‘observed.’
In terms of what I did, it was most just you know, just sitting in. Or you know, walking round, observing all the different things. – Participant 15 SS
Applicants’ depth and quality of reflection also appeared to be enhanced when describing volunteering placements. For example, Participant 8’s account of clinical shadowing was ‘list-like’ and descriptive, in comparison to their rich reflection on volunteering activities and the skills they acquired.
During the experiences you kind of get that, kind of get an understanding and experience of how to talk to a lot of different, a lot of variety of people and how you can compose yourself. You have to be patient with some people, you have to be a lot clearer with some people than others and the different ways that you communicate with different people, so it’s really given me experience about that. – Participant 8 SNS WP
3.7 Applicants’ insight into variation and fairness
Due to unequal and varying access to WE, facilitators for some students manifested as barriers for others.
Applicants who appeared disadvantaged in the extent of school support received, or access to social networks, expressed limited insight into their own disadvantage.
A minority of applicants did appear to recognise the issue of ‘fairness’ in securing WE opportunities, particularly with respect to accessing information and networks:
Because it’s such a, kind of isolated process in that sense it means people who have had a lot of experience, they have been looking at it in advance, they have a better chance. It doesn’t necessarily mean they’re better candidates it just means they’re more aware of all these hurdles that they have to overcome. So I think to make it a more even playing field everyone should have a good understanding of what each thing is, what they need. – Participant 4 SNS