A total of 94 participants were recruited for the study. The mean age of the participants was 39 years (± 12 years). The majority were females (n=65, 69%), residing at rural areas (n=74, 78.7%) with an average duration of living with HIV 8 years (±5 years). Average monthly income was 8930 Indian Rupees (INR) (±9535 INR).
Unmet needs of PLWH:
People living with HIV expressed different unmet needs which were categorised into certain domains. The Major domains which we identified are financial, employment, child’s education, housing, nutrition, health, travel, and assistance for marriage. (Table 1) While the need is largely met in the areas of travel and health; financial need is the most prominent in this population which is mostly unmet. (Table 3) The participants have expressed concern on administrative challenges in availing the services that include- inadequate information (n=76, 80.8%), and slow processing of application (n=71, 75.5%). (Table 2) Also, the participants faced varying degree of social challenges including stigma and discrimination in availing such services. (Table 4)
Financial need
The commonest need expressed by the participants was financial assistance (n=55, 58.5%) either in terms of pension benefit or subsidized bank loans. A 28-year-old female participant at Chittoor ART said “I am 28 years old having a girl child, tested positive three years back during my antenatal check-ups. My husband left me after knowing my HIV status. I am alone with my child now. I don’t even have a house to stay. I used to sell flowers at a temple but during COVID-19 pandemic we were not allowed to sell, which made me struggle a lot. I spent days with single meal in a day (participant started crying). It is a great help for me if I receive some monitory assistance either in terms of pension or bank loan.”
When enquired with a health care worker (HCW), she replied that ”no newly diagnosed PLWH are receiving financial benefit since 2012”. The village secretariate staff (VSS) who is responsible to apply for pension aid at village-level, mentioned that “Though the state official website shows ART pension benefit for the PLWH, none of them are receiving the benefit for the past six months. In the online application process, the pension eligibility category for PLWH is not active in the drop-down box”.
It is given to understand from a VSS that, due to recent policy changes, the PLWH who were receiving double pension (Pensions under two different schemes) have been excluded from one of the benefits due to policy change in eligibility criteria. There were incidences where a PLWH receiving ART pension alone were also excluded from benefit without a clear reason. A District program manager at the State AIDS Control Society (SACS) said- “A uniform state and central monitoring system helps to address these changes in policies.” The participants also expressed their concerns on stoppage of the existing services, requirement of double pension and importance of continuation of the existing services. (Table 3)
Child education
Majority of the participants (n=81, 86%) had at least one living child. They expressed the need for assistance in their child’s education in terms of reservation or HIV quota in seat allotments or fee waivers.
A health care worker says “Eligible students are given Amma vodi, Vasathi deevena and Vidya deevena as a monitory aid for education. No additional assistance in education is available for HIV infected or affected children. A 35-years-old woman participant expressed her concern “I have two sons who are studying in 8th and 10th classes. We are very much afraid thinking about the financial burden of their higher studies. They are very much interested to study. I feel that there should be special scheme for children with HIV for their higher education in the form of reservation or HIV quota or fee waivers, which will reduce the burden on our family.” One participant even expressed that pension is crucial for children’s need. (Table 3)
Employment
A few (n=8, 8.5%) have expressed a need for employment, for which participants commonly asked for- bank loans to start small-scale business, or skill development training. (Table 3)
A participant who tried getting bank loan to start a tiffin center expressed that- ”I did not receive a bank loan despite applying for many times. Finally, I took money from a pawn broker shop and started a tiffin center. It will be helpful if people suffering from HIV are given priority in availing loans”.
Housing
Housing is another domain of need expressed (n=6, 6.3%) asking for ‘land patta’ and housing loan to construct a house and few participants especially orphan children affected or infected with HIV and elderly asked care shelter/care homes.A 20-years-old participant said- “My parents passed away due to HIV when I was 10 years. Since then I am residing with my aunty (Mother’s sister) at her place. It is a huge burden for them to bear my expense. I understand that they are uncomfortable with me as I am HIV positive as well. I have no other option to stay. If available, care homes can really help people like me.” Another participant expressed that the amount given for making house is inadequate,
Nutrition
A very few (n=3, 3.5%) people expressed their concern on nutrition. Additional nutrition either through extra ration (Anthyodaya Anna Yojana (AAY)) or nutritious diet supplementationare the expressed needs in this domain. A VSS says “Anthyodaya Anna Yojana (AAY) scheme is availed by only old beneficiaries and no new registrations are getting this facility”. A HCW said “No additional nutritional support is given for people with HIV. This is a very important point as the HIV medications weaken them. So, it is further emphasized that some nutritional support is considered for this group”. The major concerns of the participants include- inadequate quantity, and poor-quality ration. (Table 3) A 40-year old female participant expressed her concern on inadequate nutritional support- “My husband passed away due to HIV in 2016. Then I got to know about my disease. Since then, I am the only earning person in the family. There are 3 people including my children who are dependent on me. ART medications make me feel very weak. In certain days, on waking up from bed, I feel very tiresome and fail to resume even my routine works which is affecting my income as I am a daily wager (expressed with tears in her eyes). I can’t afford buying vegetables also sometime because my income is very low. It would be very helpful if I get some nutritional support in the form of nutritious powders, from government by which I regain some strength and can go for my work regularly.”
Health
All PLWH receive free consultation, medication, and investigations. But a few participants (n=2, 2.5%) expressed that sometimes at government facilities, they are sending them to private labs for getting their investigations done, especially monthly haemoglobin.
Travel
Two (n=2, 2.5%) elderly participants expressed their concern on non-existence of travel benefit for this vulnerable group. One of the participants receiving medications from Tirupati ART center expressed that, “My son, my daughter and I are on ART medications. We visit the treatment centre three times in a month., A visit costs 500 rupees which is a big burden to us. It will be of great help if we receive free travel benefit”. Health care worker at ART centre said–“There are families having more than one HIV patients.” The ART staff explained that- “There are individual management plans for each family member with HIV. They must visit the ART centre on their scheduled days to get tested and receive the appropriate medicines. Hence, assigning a same-day visit for all the family members is sometimes inappropriate.
Support to avail Government social protection schemes (GSPS)
Majority participants(n=80, 85%) expressed that they are failing to avail the existing GSPS due to insufficient information about the schemes (n=76, 80.8%), and administrative delay in processing the applications (n=71, 75.5%). A few participants (n=55, 58.5%) also expressed that they feel shy or guilty to avail the benefit and sometimes they were asked to give bribe (n=15, 16%) to avail GSPS which is preventing them in following up their applications. (Table 2, 3)
A 50-year male participant said, “I don’t know about the availability of a pension. I am visiting treatment centre for the past seven years but no one informed me about it”. Another person said “though I know about the provision of travel card, I don’t know where to go and how to apply. There should be a designated person for giving such information at each ART centre”.
Need for de-stigmatization
A few participants expressed their concern about prominent existence of discrimination among the common people towards the PLWH. Even some health care workers indirectly spread discrimination by breaching the confidentiality of HIV status as expressed a few (n=17, 18%) of them. A participant at Chittoor ART said “Kuppam government hospital is the nearest center for me to get my medication, but I don’t want to transfer my registration from Chittoor (120 kms away from Kuppam) as many people at the Kuppam hospital may identify my HIV status”. Another female participant aged 45 years stated that- “I don’t want to reveal the HIV status by applying for housing loan or ART pension. The village secretariat will call or announce my name in the public to get it enquire as a part of procedure by which my HIV status is revealed. Once HIV status is revealed we cannot stay in the same community, because they may isolate us”. The participants were even concern in availing any scheme that might reveal the HIV status. (Table 3)
At least eight participants (8.6%) experienced discrimination in the form of refusal of treatment. A female participant aged 55 years old stated that - “When I wanted my cataract to be operated, one of the speciality hospitals in Tirupati (A district in Andhra Pradesh) refused to operate because of my HIV status, for which I had to travel around 270 kms to Anantapur (Adjacent district) to undergo surgery in a trust hospital”. They also felt that gender discrimination exists in providing GSPS (n=8, 8.6%). (Table 2)
A health care worker highlighted that “Gender plays a critical role in choosing the place of treatment between government and private. We see men are often registered with the private facilities for getting the treatment than women. We have also seen situation where both husband and wife are HIV positive. While the wife is sent to government ART center for treatment, the husband got registered in private centers”, One participant even expressed that family support, as well as people awareness is critical in HIV social support. (Table 3)
Six (6.4%) participants wished to avail the benefits of the schemes only if confidentiality of HIV status is ensured.
Unmet needs of the PLWH are specific to age and gender.
Gender specific unmet needs: Both the genders mainly expressed the need for financial aid (females(n=40) 61.5%) males(n=28) 29.8%) followed by need for housing (n=6, 9.2%) among females; employment (n=5, 17.8%) and child’s education (n=5, 17.8%) among males. The only transgender participant expressed the need for employment. (Table 3)
Age specific unmet needs:
Participants expressed their need for financial aid in terms of pension aid or subsidized bank loans. Elder populations (41 to 60 years (n=29, 72.5%) and > 60 years (n= 3, 75%)) had a higher need than the younger populations (18 to 40 years (n=25, 50%). Participants belonged to 18 to 40 years expressed need for employment (n=5, 10%), housing aid (n=5, 10%) and child’s education (n=4, 8%). A few participants (Between 41 and 60 years) (n=4, 10%) of group have expressed their concern on child’s education. However, the elderly participants expressed their concern only for financial aid. (Table 3)
The other domains of concerns/needs expressed are insufficient provision through available GSPS, failure to avail GSPS, lack of support from family, neighbors and health care workers in availing GSPS and stigmatization towards PLWH. (Table 2)