An understanding of the experiences of healthcare providers could be advantageous in guiding the development and implementation of interventions to improve CAC services. This study has shown that the experiences of healthcare providers in providing CAC services, especially to adolescents are diverse. The reasons for the provision of CAC services to adolescents as revealed in this study include the prevention of unsafe abortions, prevention of septic incomplete abortions, prevention of harm to patients, saving lives and an avenue for contraceptive education. These findings are consistent with what Oppong-Darko et al. found in Ghana where some midwives viewed abortion as saving lives and are ready to contribute to the reduction of maternal mortalities in the country [15]. This is particularly important as CAC service providers serve as gatekeepers for adolescents seeking abortion services. In a sense, most CAC service providers in the study seem to support a consequentialist argument whereby the provision of CAC services is thought to yield far less negative consequences to adolescents, their families and the healthcare system [26].
Also, some participants reported that even though they feel uncomfortable providing CAC services, they often do it because the GHS policy and regulations on CAC require them to provide the service. In contrast, midwives and nurses in Uganda expressed satisfaction and pride in providing CAC services [27]. There is a need for abortion service providers to be supported after they have been trained to strengthen their performance and output [28]. Results from values clarification and attitude transformation workshops organized in selected countries in Africa, Asia and Latin America revealed that the percentage of healthcare providers supporting unrestricted access to CAC services increased to 90.9% from 35.2% at the beginning of the workshop [29]. This means that with the necessary training, healthcare providers could feel comfortable in providing abortion services to contribute to the reduction of maternal mortality.
In addition, some participants in this current study felt it was their professional responsibility to provide the service because anyone certain of continuing the pregnancy will not seek CAC services. A study conducted in Ethiopia indicated that half of the respondents believed providing abortion services was a professional duty [30]. This is necessary as it encourages patient-centered care free of prejudice. This is also supported by duty-based ethics where following the recommended rules is considered ethical and vice versa [31]. This is because CAC service providers owe adolescents the ethical responsibility to provide safe CAC services.
On the experiences of healthcare providers, some reported experiencing psychological trauma in the provision of CAC services and have since stopped providing the services. This aligns with a qualitative study conducted in Taiwan where nurses felt moral distress when they performed abortions [32]. Similar results were also reported in Canada and in a systematic review where nurses and midwives providing abortion services felt morally distressed and burdened with emotional labor respectively [33, 34]. A physician specialist and some midwives in this current study, however, reported that the psychological trauma was only perceived and not real. This calls for the need to develop psychological counseling programs to provide support for CAC service providers in the health system.
Equally, some midwives viewed providing CAC services as a sin. This agrees with findings in a study conducted in Kenya where healthcare providers considered abortion as a sin and believed women would make it a habit [35]. In Ghana, some midwives reportedly viewed abortion as sinful and against their religious beliefs [15]. Other midwives in this study also felt bad and guilty for providing abortion services. There is a need for values clarification and attitude transformation training to help abortion service providers recognize that their attitudes can change if they allow themselves to have a deeper understanding of the need for CAC services for adolescents and the context in which it is important [29]. This will help improve access to abortion care and other adolescent sexual and reproductive care.
Considering the social context, CAC providers are not free from the stigma emanating from their colleagues, friends, and even family members. In this study, some midwives reported that they were stigmatized by their colleagues who are not involved in CAC provision. Similar results were reported in Ethiopia where abortion service providers faced stigma from their colleagues who do not provide abortion services and are often forced to keep their jobs a secret from families and friends [16]. Also, Rehnström Loi et al. [36] stated that healthcare providers in Southeast Asia and sub-Saharan Africa had reservations about providing safe abortion services because of associated stigma and victimization. Mamabolo and Tjallinks [37] in a study conducted in South Africa also revealed that nurses and midwives providing abortion care had insufficient emotional support from their colleagues, families and friends. Other midwives in South Africa also exhibited a need for emotional support to reduce their negative feelings toward abortion care [38]. Social support is thus important for healthcare providers involved in CAC as it reassures them and relegates any negative emotions they might have. There is also a need for intensive values clarification training for healthcare workers to help reduce the stigma towards CAC providers. The public should also be sensitized on the abortion laws in Ghana to increase acceptability.
The findings of this study should be interpreted with certain limitations in mind. The study was conducted in only five health facilities and among 12 CAC service providers. While the study has shed important light on the experiences and perspectives of these CAC service providers, the findings of this study may not be generalized. This said, the study has provided an in-depth and contextualized understanding of the experiences of CAC service providers.