Acceptability of COVID-19 self-testing
COVID-19 self-testing was acceptable among clients and HCWs. Majority of clients and HCWs perceived self-testing as (very) important for early diagnosis of COVID-19 (98.6% and 100%, respectively) and increasing accessibility to COVID-19 testing and diagnosis (98.1% and 100%, respectively). (Table 3) In interviews most clients expressed a strong preference for COVID-19 self-testing over other test methods because of more comfort (no pain) and the fast availability of results. Additional benefits of COVID-19 self-testing mentioned by clients and HCWs included the flexibility in terms of testing timing, elimination of the need for travel to health facilities, and enhanced testing comfort.
Table 3
Acceptability of COVID-19 self-testing as perceived by clients and healthcare workers
| Clients | HCWs |
| N (%) | N (%) |
Total clients | 369 | 13 |
Perceived risk of getting COVID-19 |
Elevated risk | 67 (18.1%) | 6 (46.1%) |
Moderate risk | 94 (25.5%) | 4 (30.8%) |
Mild risk | 42 (11.4%) | 1 (7.7%) |
Minimal risk | 135 (36.6%) | 1 (7.7%) |
No risk | 31 (8.4%) | 1 (7.7%) |
Perceived importance of self-test for early diagnosis of COVID-19 |
Especially important | 175 (47.4%) | 11 (84.6%) |
Important | 189 (51.2%) | 2 (15.4%) |
Makes no difference | 4 (1.1%) | 0 |
Not important | 1 (0.3%) | 0 |
Perceived importance of self-test to increase accessibility to COVID-19 testing |
Especially important | 144 (39.0%) | 7 (53.8%) |
Important | 218 (59.1%) | 6 (46.2%) |
Makes no difference | 6 (1.6%) | 0 |
Not important | 1 (0.3%) | 0 |
Perceived importance of self-test to relieve the burden on the healthcare workers |
Especially important | 161 (43.6%) | 7 (53.8%) |
Important | 204 (55.3%) | 6 (46.2%) |
Makes no difference | 3 (0.8%) | 0 |
Not important | 1 (0.3%) | 0 |
Likeliness to use self-test again after developing symptoms suggestive of COVID-19 |
Very Likely | 131 (35.5%) | n.a. |
Likely | 191 (51.8%) | n.a. |
Neutral | 6 (1.6%) | n.a. |
Unlikely | 6 (1.6%) | n.a. |
Very unlikely | 35 (9.5%) | n.a. |
Likeliness to use self-test again after being a contact of a confirmed COVID-19 patient |
Very likely | 128 (34.7%) | n.a. |
Likely | 193 (52.3%) | n.a. |
Neutral | 11 (3.0%) | n.a. |
Unlikely | 9 (2.4%) | n.a. |
Very unlikely | 28 (7.6%) | n.a. |
HCW: healthcare workers |
“The self-test is simpler, it’s not scary. The other one [COVID-19 test] wasn’t scary, but it hurts a little compared to this one. This one you don’t feel anything” (Client, 307 − 0011).
COVID-19 self-testing was also perceived as a tool to relieve work burden for healthcare facilities by 98.9% of clients and 100% of HCWs (Table 3). In interviews, HCWs expressed their preference for self-testing over other testing methods because they believed it could also reduce the risks of transmission associated with overcrowding in health facilities.
“It would be very useful [implementing self-tests], as I believe many people know that in hospitals there is a lot of adhesion, there are long queues, so this self-test will reduce overcrowding in hospitals” (HCW, 302-0002).
Most clients reported to use the COVID-19 self-test again when experiencing COVID-19 symptoms or being a contact of a person with confirmed COVID-19 (88.9% and 90%, respectively) (Table 3). In interviews, clients expressed that they would recommend COVID-19 self-testing to friends and family members.
“Because the self-test, I felt it is better compared to the previous testing, That is why I will ask other people to come forward to do the test themselves. When I get home, I will tell everyone that if we have a cough or fever again, we will go to the hospital, there is a test that you can do by yourself” (Client, 307 − 0022).
Some HCWs expressed in interviews fear of a positive self-test result and anticipated stigma related to having COVID-19 could prevent people from taking the self-testing for COVID-19 and therewith hamper acceptability. Furthermore, HCWs expressed in interviews that as COVID-19 is no longer defined a public health emergency of international concern, people’s may lack motivation and therefore have low willingness to test for COVID-19. That said that it may also reduce countries’ efforts in making COVID-19 self-tests available.
“My biggest concern is that COVID-19 has been declared by the WHO to no longer be an international health emergency, and this will make people think they no longer need to worry and will not want to get tested. Even the government may not buy many tests because the demand may have reduced” (HCW, 307-0001).
To increase acceptability for a successful implementation of COVID-19 self-tests, clients and HCWs indicated the need to use different media channels, including community radio, TV spots, and leaflets for communication and health education to ensure everyone understands the main messages. Furthermore, HCWs stressed that persons with a positive self-test should to be ensured with linkage to a health facility. They said this could strengthen the trust and acceptability of the self-test by the community and HCWs.
“Dissemination of information about the test itself, perhaps creating a situation of putting up posters, advertising spots, even sometimes in the morning small campaigns, small lectures about self-testing, perhaps in health units or testing places, would be very good for clients to accept it, let's say, in a light way.” (HCW, 304-0002)
“I believe that the linkage that we establish between the client and the health facility after testing positive for COVID-19, helps people in the community to accept the self-testing. […] They know that they will always be well treated at the health facility when referred to [after a positive test].” (HCW, 302-0002).
As the conditions for using the self-test, clients and HCWs highlighted the importance of it being available through either health facilities or at lower levels (e.g. pharmacies) supported by community leaders and provided free of cost. If COVID-19 self-tests need to be charged for by health authorities, our clients and HCWs suggested a price of around 8 US dollars per self-test.
“For me, the most important first step to guarantee the acceptability of the self-test is its availability and ease access, it has to be in health facilities and be free for anyone to be able to acquire”. (HCW, 307-0001)
“I prefer this test because it's free, I don't have to worry about having money to do it and I don't even have to go to the health facility” (Client, 307-0009).
Feasibility of COVID-19 self-testing
Overall, 92.3% of HCWs perceived the self-test to be feasible and usable for future implementation in daily practice. Among those who previously tested for COVID-19, 171 clients (46.3%) perceived self-testing as (very) convenient. Overall, 98.4% of clients and 76.9% of HCWs considered the self-test procedure easy to do (from the sample collection to the result interpretation). (Table 4) Some HCWs did express in interviews the need to intervene when procedures were misunderstood or executed incorrectly by clients.
Table 4
Feasibility of COVID-19 self-testing perceived by clients and healthcare workers
| Clients | HCWs |
| n (%) | n (%) |
Total | 369 | 13 |
Clarity of (written) self-test instructions |
Yes, truly clear | 196 (53.1%) | 7 (53.8%) |
Yes, it was clear and understandable | 143 (38.8%) | 6 (46.2%) |
Yes, but some parts were difficult to understand | 24 (6.5%) | 0 |
No, not clear or understandable | 6 (1.6%) | 0 |
Not clear at all | 0 (0.0%) | 0 |
Usage of other information sources for instruction or guidance |
No | 283 (86%) | n.a. |
Yes Website on Testing for COVID-19 Video on how to take a test Advice from another person Information from a mobile app or health hotline Pamphlet or informational flyer | 86 (30.4%) 61 0 81 0 3 | n.a. |
Usage of other information sources for follow-up test after self-test |
No | 275 (X%) | 9 |
Yes Website on Testing or COVID-19 Advice from another person Information from a mobile app or health hotline Pamphlet or informational flyer | 94 0 75 0 87 | 4 9 0 1 5 |
Likeliness to use mobile phone app for self-test instructions |
Unlikely | 139 (37.7%) | |
Likely | 230 (62.3%) | |
Likeliness to use mobile phone app for reporting self-test results to healthcare facility |
Likely | 232 (62.9%) | 2 (15.4%) |
Unlikely | 137 (37.1%) | 11 (84.6%) |
Was the self-test easy-to-use? |
Easy | 364 (98.6%) | 10 (76.9%) |
Difficult | 5 (1.4%) | 3 (23.1%) |
Easiness to understand the information about the self-test |
Easy | 363 (98.4%) | 13 (100%) |
Difficult | 6 (1.6%) | 0 |
How easy was the sample collection for the self-test? | | |
Easy | 364 (98.6%) | 13 (100%) |
Difficult | 5 (1.4%) | 0 |
How easy was it to get the sample in the buffer tube of the self-test? |
Easy | 366 (99.2%) | 13 (100%) |
Difficult | 3 (0.8%) | 0 |
Easiness of transferring of the material to the self-test device |
Easy | 361 (97.8%) | 13 (100%) |
Difficult | 8 (2.2%) | 0 |
Easiness of reading and interpretating self-test results |
Easy | 348 (94.3%) | 13 (100%) |
Difficult | 21 (5.7%) | 0 |
Usage of a timing device to wait for the self-test result |
Yes | 344 (93.2%) | 12 (92.3%) |
No | 24 (6.5%) | 0 |
Do not know | 1 (0.3%) | 1 (7.7%) |
“I think it was easy, although I came across with some patients who were not easy to interpret the information in the leaflet and put into practice the information contained in the information leaflet, but I think everything went very well, most patients were able to interpret, and they performed very well.” (HCW, 305-0001)
“Everyone understood the information. I gave the information leaflet to the patient to read all the procedures and after reading they had to interpret what they see in their information leaflet, if they cannot, that is where I had to intervene explaining that it can't be done this way, it has to be done this way” (HCW, 305-0001)
Although written self-test instructions were perceived as (very) clear by most clients (339 (91.9%)) and all HCWs, 86 (30.4%) clients also consulted other information sources for instructions, such as the advice from another person or a website on testing for COVID-19 was most frequently reported. Clients recommended including instructions in the local language. During interviews, HCWs explained that testing instructions, provided in Portuguese and English, can be difficult to comprehend for persons living in rural areas and who speak local languages.
“ The barriers for the community are that we know that most of the population does not speak Portuguese, does not speak English and the leaflet, the procedures are only in two languages [Portuguese and English], more work must be done in the process of educating the communities so that they understand all procedures in the local language” (HCW, 306-0001).
Additionally, some clients and HCWs expressed their concern for the ability of low (health) literate persons to understand written and/or pictorial COVID-19 self-test instructions. They suggested developing audio and/or video self-test instructions to accommodate this group of individuals.
“Self-testing may be very challenging for individuals who haven't studied because there is a manual provided, and if a person cannot read, they cannot proceed. This also applies to those who are deaf; if a person cannot hear or speak, they face difficulties. Therefore, implementing some videos for assistance would be beneficial.” (Client 305-007)
Of the self-testing procedure, clients rated the interpretation of test results most frequently as difficult (n = 21 (5.7%)). During interviews, HSWs suggested some improvements regarding the instructions on the waiting time before results can be interpreted. HCW’s explained that self-test results were visible after 3 minutes, which confused clients about the need to wait between 15 and 30 minutes before official interpretation of test results could be done.
In terms of reliability of self-test results, all clients and HCW’s mentioned that they trusted the self-test results. For clients, the main reason to rely on the result was the fact that they carried out the tests themselves and monitored the entire process.
“Because [reasons to trust the test] at the time of taking the sample it was done in person, following the instructions, where what should be done, how should I do in person following those instructions and also when the test is not done correctly the result ends up being invalid” (Client, 302-0002).