The aim of this study was to understand the challenges and experiences faced by physicians working during the coronavirus pandemic. The first hypothesis of the study is partially supported in that higher workload is associated with greater exhaustion and greater family strain. However, it does not have a relationship with feelings of protection. With regard to our second hypothesis, we were able to prove that greater exhaustion, greater family strain, and reduced feelings of protection impact on levels of anxiety among physicians. Other research from the developed world [29], developing countries [30], and Pakistan itself [31] corroborate that physicians are suffering from anxiety during the pandemic.
Higher workload is a crisis these days across the world due to staff shortages, leading to long and stressful duties for critical patients [32]. Research has also identified that anxiety is caused by unsustainable workload and increasing uncertain nature of job [33-35]. Recruitment of non-practicing doctors to relieve the workplace resource burden is urgently needed. In times of the COVID-19 pandemic, there is also the option of employing last year trainee doctors in the clinical setting under the supervision of licensed physicians. Furthermore, due to cultural reasons, many women in Pakistan are medical graduates who are not working and could, therefore, be engaged in clinical settings as well [36]. Historically, Pakistan is known for under-hiring of medical doctors [37], which means there is a window for brining physicians into the workforce through incentivized hiring.
Unprecedented work demands and long duty hours may be contributing to family strain, but a predominant concern for physicians is safety and exposure of family members [38,39]. Researchers from South Asia have demonstrated that the fear of catching the coronavirus or passing it to family members has an impact on health care personal’s ability to work under pressure and in emergency situations [40]. Introducing hostel accommodation for physicians, and other healthcare providers, serving coronavirus patients have to be offered. There is also a need for sterilization services for physicians, and other healthcare providers, before returning home, and regular testing services. Being able to protect the family can reduce anxiety among physicians [41]. We also recommend the provision of family insurance in case of death, which would provide physicians, and other healthcare providers, with increased security for their dependents and children. Family strain and physician anxiety may also be exacerbated due to the fears and mental health deterioration of family members [42].
Research suggests that exhaustion is not only caused by physical workload, but emotional labor [43]. Physicians have to face great physical and mental exhaustion during normal work conditions at the clinical setting [44]. However, during pandemics and unstable work conditions, exhaustion levels are compounded due to fear of an uncertain future. Likewise, unfair or inadequate allocation of resources and staffing causes anxiety and work imbalance [45]. It is also true that the stress of having to follow hand cleaning protocols and continuously fearing for personal safety are contributing to physical and mental exhaustion [46]. Unfortunately, the overall professional commitment is affected when physicians feel over-burdened working in high-risk conditions [47]. In lieu of this, we urgently recommend the increase in staffing and resources, with shorter working hours for physicians managing coronavirus patients.
Our results also suggest that female physicians are suffering from anxiety related to COVID-19 than their male counterparts. There may be several explanations for this. The first explanation refers to gender stereotypes, because women as nurturers and innate care providers may face more anxiety and stress for their patients and the uncertainty of their recovery [48,49]. Secondly, in a patriarchal society such as Pakistan, women as mothers, daughters, and wives, have to resume care duties for the household, children, and family members when they return home and cannot self-isolate after returning from work, placing family at risk of infection [50]. This would also contribute to increased exhaustion for female physicians. Additionally, lack of symmetrical assistance in home management, due to traditional norms, may be leading to more family strain. Lastly, female doctors may face more workplace burdens and less protection and support due to gender imbalance, with there being more male doctors in absolute numbers and also more in supervisory or senior positions [51,52]. We recommend more support from government and employers for female physicians during this pandemic. Women need to be heard to improve their own protective policies [51]. Hostels for female medical doctors on coronavirus duties and child-care stipends would help in reducing anxiety in women afraid of infecting their families. Additionally, media and community notables can support in raising awareness for symmetrical home management and alteration of regressive patriarchal values [53].
The Pakistan government’s response to physician’s requirement of personal protective equipment and safe work environment has been slow and disorganized [54]. Many hospitals in the country are catering to coronavirus patients and regular patients in the same premises, adding to the stress and predicament for physicians and other healthcare providers [55]. It has been shown that lack of personal protective equipment, sterilization, and active screening may also negatively influence perceptions of protection [56]. A study on preparedness conducted in India confirms that the majority of physicians believe their hospitals are not well prepared to confront the pandemics [57]. There is immediate need to improve perceptions and feelings of protection of physicians through state and social support.
The qualitative findings have been helpful in identifying the specific needs of physicians on coronavirus duty, and they may also have predictive influence on anxiety levels. The qualitative data also helps to explain much of the quantitative findings, specifically in relation to dissatisfaction with quality and completeness of personal protective equipment, problems with excessive workload and staff shortages, need for financial compensation and tax relief, and fear for families and children being exposed to the coronavirus. In addition, the needs indicated by the medical doctors highlight the increasing demands related to security and public support, and overall public health governance [58]. Some physicians indicated that their appointment in policy making committees to manage the pandemic was essential, as this would help plan protocols for sterilization of public spaces, lockdown logistics, and health literacy to disadvantaged populations [59]. Furthermore, there were other constructive demands for increased security, health worker team-building, and digital health service options to maintain physical distancing [60].
Finally, we must consider further studies for mental health, as frontline physicians exposed to coronavirus patients are also reporting depression, fear, sleeplessness, and stress [61]. The World Health Organization has encouraged that longitudinal and systematic assessment of the psychological needs of physicians, and other healthcare providers, working during the pandemic is needed [62]. Other research has suggested that coronavirus may be multiplying existing mental health problems among physicians [57,63]. There is additional concern that due to social isolation and stigma associated with serving contagious and infectious populations, physicians may not be actively able to adopt health-seeking behaviors [64]. This would mean that physicians are entirely dependent on government and society to help them during this pandemic. We recommend online counseling and solidarity sessions and team-building for physicians and other health workers during these critical and uncertain times to improve emotional health.
Limitations
Our study has certain limitations. We were unable to sample a larger number of respondents due to a low response rate. Low response rates are common for online-based surveys, but we may have missed physicians currently heavily involved in the corona pandemic due to their high workload. Nevertheless, the strength of this study is that it helps to identify factors that are contributing to anxiety in physicians working in coronavirus wards or centers in Pakistan. The findings of this study are important not just for Pakistan, but all developing nations with weak health systems combatting the coronavirus.