We interviewed 52 mothers between 18 and 32 years of age. In terms of educational background, 35 (67%) participants had received up to six years of formal education, while 17 (33%) had more than six years. The participants came from various family structures, including single mothers and those living in extended family settings with their husbands, and they had between four and seven children. In terms of economic status, 36 of the mothers were classified as beneficiaries of FBF, coming from low-income households, while 16 were from middle-income households and did not qualify for FBF assistance.
Perceived susceptibility and severity of the effects of undernutrition
Mothers recognized the risks and seriousness of undernutrition, and its potential negative impacts on their children. One mother expressed, “You know, in our village, we hear all kinds of stories. Every time I look at my child, my heart feels heavy... knowing that a lack of good nourishment could harm his future. Even with the challenges we face and the scarcity of money because of poverty, I work hard to provide him with nutritious meals. I want to make sure he has the chance to grow strong and healthy. I must admit, it’s not just my child; this is a troubling situation for many. There are people who have children often... without the money to care for them, which leads to a poor quality of life. It’s better to have a child that you can afford... and ensure they have a better life. This situation is truly distressing.” (A 38-year-old mother from Nyabihu District with an 18-month-old child and five other children at home).
Additionally, the interviewed mothers demonstrated an understanding of the immediate and long-term effects of malnutrition. They acknowledged that a weakened immune system could increase susceptibility to illnesses and lower energy levels, impacting daily activities. Concerns about persistent issues like stunted growth and cognitive barriers were prevalent among the mothers. According to a mother whose child had growth faltering and regularly attended the program: “Thanks to the nutritionists at the health center, I’ve realized how much malnutrition can change everything. I can already see it affecting my child. A simple illness today could lead to big problems for their education later on. Plus, all the time I spend at the center for treatments takes away from important work like farming, which we really need to support our family’s income.” (A 39-year-old mother from Ruhango District with a 12-month-old child and four other children at home).
Another mother from a middle-income family provided a contrasting perspective, highlighting the challenges she faces in prioritizing her child's nutrition. She expressed “I know how important a balanced diet is for my child's health... but sometimes it feels impossible to make nutrition a priority with everything I have to juggle. Between work and household chores, it’s hard to provide healthy meals consistently. My child is mostly cared for by the maid... and I only get to check on him in the evenings, which isn’t enough. There are times when I miss the growth monitoring at the health center because of work. Still, I completely understand the serious effects that undernutrition can have on him.” (A 40-year-old mother from Kirehe District with a 14-month-old child and three other children at home).
Some shared experiences from their community on the effects of undernutrition. For example, a mother narrated: “There was a child in our area who was severely malnourished... and needed nutrition rehabilitation at the health center. The mother and her child were part of the program, and it took months for them to recover. Learning that he could face developmental issues really hits home. It reminds me how important it is to make sure my child is eating well.” (A 27-year-old mother from Nyabihu District with a 2-year-old child and two other children at home).
In one rural district where stunting rates have been increasing, mothers expressed significant concern on the severity of malnutrition, largely attributing it to the challenges of climate change and ongoing food insecurity stemming from prolonged drought conditions in their areas. One mother reflected this by saying, “In our village, the seasons have changed. The rain that used to help our crops grow has become rare, and our fields are dry. We have a hard time growing enough food to feed our families... and I can see my child’s health suffering because of it. When the droughts last longer, it feels like hope is fading... and I worry that I can’t give my child the meals they need to grow strong and healthy.” (A 36-year-old mother from Ruhango District with a 14-month-old child and six other children at home).
Perceived benefits of attending child nutrition and growth monitoring programs
Participants expressed a commitment to support child nutrition and development and were aware of the importance of food supplements and nutrition education in addressing child nutrition needs. They expressed that engagement in growth monitoring sessions improved their understanding of child nutrition and growth, while the financial incentives were also supporting their child’s well-being. The provision of FBF and minimal financial incentives, garnered appreciation for its impact. One mother whose child is under the FBF program shared, “We’re grateful for the food we get from the FBF... it helps us prepare porridge for our children and improves their nutrition. I’ve seen my child’s health getting better, and even the little bit of money from government support helps us try to give them a better diet.” (A 22-year-old mother from Kirehe District with a 12-month-old child and one other child at home).
Mothers viewed the program’s food assistance as essential for economically disadvantaged households, easing mothers’ efforts to provide sufficient nutrition for their children. One mother illustrated this sentiment, saying: “I think poverty is the root cause of these problems. How can you find milk regularly? Even if you try, it’s hard to get milk every day. For example, I live alone and depend on a day job while also paying rent, which makes it tough to afford what my child needs. You know what? A liter of milk used to cost 300 Rwandan francs, but now it’s gone up to 400 francs. Sometimes, it’s impossible to come up with that much from a day’s earnings. Can you imagine? I took my child to the District Hospital, and they eventually transferred us here, where he gets porridge (FBF) and milk (pasteurized). Now there’s been a change; he is gaining weight. He is 9 months old and weighs 6.8 kg.” (A 39-year-old mother from Ruhango District with a 9-month-old child and two other children at home).
The FBF program was also supported by mothers who were not part of it: “I would say that the support given to vulnerable groups is helpful... some children are doing better than before. But I think they still need more... to ensure a balanced diet for their kids.” (A 33-year-old mother from Nyabihu District with a 19-month-old child and two other children at home.)
Some irregular attendees complained about being removed from the list of beneficiaries, resulting in the loss of this crucial support. A mother further elaborated: “As mothers, we really feel the impact of inconsistent financial incentives. When we miss a session, it not only affects our access to funds... but also makes it very hard for us to provide our children with a balanced diet. We often worry about how to feed our families... and make sure they grow up healthy. We need more support to help us overcome these challenges and take care of our children properly.” (A 37-year-old mother from Kirehe District with a 16-month-old child and seven other children at home).
All the interviewed mothers valued the frequent home visits by CHWs, with one remarking: “Even though I am determined to take care of my child's health... spending 4 to 6 hours waiting for services is really demanding and exhausting. Many of us have to travel almost an hour to reach the health center... only to find long queues with other parents who are also desperate for the same help. It can feel like we’re losing a whole day... which adds to our stress and anxiety. We often worry about our children’s needs while we wait... wondering if we could have done better if we had more timely access to care. It’s not just about the time; it’s about the energy we put in and the sacrifices we make to prioritize our children’s health. We really wish for better services... as we are trying our best for our families.” (A 30-year-old mother from Ruhango District with a 11-month-old child and three other children at home). This sentiment was echoed by many mothers, reflecting their trust and appreciation of the CHWs.
Perceived barriers to growth monitoring attendance
The most frequently mentioned barrier to growth monitoring attendance was long waiting times. Many participants described waiting for over 5 hours as gruelling, affecting their ability to access timely care. One mother benefiting from FBF expressed: “Even though I am determined to take care of my child's health... spending 4 to 6 hours waiting for services is really demanding and exhausting. Many of us have to travel almost an hour to reach the health center... only to find long queues with other parents who are also desperate for the same help. It can feel like we’re losing a whole day... which adds to our stress and anxiety. We often worry about our children’s needs while we wait... wondering if we could have done better if we had more timely access to care. It’s not just about the time; it’s about the energy we put in and the sacrifices we make to prioritize our children’s health. We really wish for better services... as we are trying our best for our families.” (A 40-year-old mother from Kirehe District with a 12-month-old child and four other children at home.)
An additional barrier was the perceived ineffectiveness. One mother stated: “I can get Fortified Blended Food (FBF), but sometimes it arrives late... and I have to go to my day job just to afford some porridge. Finding money for a good diet is really hard... as it can cost Rwf 200 to Rwf 600 in a single day. I also have to pay rent. If I can’t pay the rent on time... the landlord will evict me, making life even harder for me and my child... and then we face problems like stunting.” (A 39-year-old mother from Nyabihu District with a 12-month-old child and four other children at home).
Lack of respect from health workers was also mentioned as a disincentive to attending nutrition services. A mother who was not benefiting from the FBF program, but was eligible for attending growth monitoring, expressed “It just feels like a waste of time being at the health center for so long... without any real benefits. When we’re late... they’re harsh and send us back home, telling us to come back for the next visit. That’s really frustrating after all the effort to get there. For us, every visit is a challenge—we spend our time and energy, often juggling other responsibilities, only to leave feeling disappointed. We need a program that is more supportive... one that recognizes our needs as mothers and caregivers, and where we can truly feel the benefits of the services offered.” (A 30-year-old mother from Ruhango District with a 11-month-old child and three other children at home.)
Financial constraints and competing responsibilities were additional reported barriers, as they often influenced the decisions mothers made. Some discussed struggling to balance limited resources while caring for multiple children, where immediate needs often conflicted with their children's long-term well-being. Consequently, some chose livelihood activities to secure food for their children instead of attending growth monitoring visits. One mother shared: “We often find ourselves caught between our limited resources... and the needs of our children. With so many mouths to feed... the immediate need for food sometimes feels more important than our children's long-term well-being. Many of us take on hard work like farming... knowing it will secure meals for our families today, even if it means missing important growth monitoring visits. It’s a tough choice... but survival often makes us prioritize the present over the future.” (A 37-year-old mother from Kirehe District with a 16-month-old child and five other children at home).”
Moreover, the numerous services and appointments at health centers for various programs required significant involvement from mothers, often leaving them feeling overwhelmed, criticized, and judged regarding their parenting abilities. One mother described her situation, stating: “I go back every month for different programs... like child rehabilitation, FBF support, immunizations, monthly community screenings, and CHW home visits. These visits put me under unwanted scrutiny... and criticism, which makes me feel like I’m not taking care of my child properly.” (A 38-year-old mother from Ruhango District with a 10-month-old child and four other children at home).
Due to the fear of stigma some middle-income mothers expressed reluctance to regularly attend the nutrition program due to fear of being perceived negatively by their peers. One mother shared, “I try to avoid going to the health center too often... because I don’t want my neighbors to think I can’t provide for my child. They see these programs as something only for poor families... and it can be embarrassing to be linked to that. I usually go to the health center only during vaccination visits.” (A 29-year-old mother from the Kirehe District with a 15-month-old child and two other children).
Self-care knowledge, practice, and family support
Mothers reported blending traditional knowledge with modern health practices to improve self-care and family nutrition, emphasizing the vital role of family support. However, they encountered challenges, including resistance to new methods, stemming from cultural beliefs and differing views on family planning, which highlight the complexities of promoting health within the family context. Reflecting on the significance of self-care, mothers stressed how they integrate ancestral wisdom into their routines. One mother shared,
“I follow the teachings passed down from my mother and grandmother... along with the valuable lessons I've learned from community health workers and nutritionists during cooking demonstration sessions in my village. These traditions remind me of the strength and resilience of our women... while the new knowledge helps me take better care of not just my children... but also myself.” (A 31-year-old mother from Nyabihu District with a 10-month-old child and four other children at home.)
The discussion revealed the critical role of family support in implementing self-care and nutritional practices. During the discussions, the significance of family support was also highlighted. One mother recounted: “There was one day... when my husband joined the cooking demonstration session in our village. When we got home, he helped me with cooking. This really made a difference... especially in our Rwandan culture where men don't usually cook. His willingness to step into this role... not only lightened my workload but also created a feeling of partnership in our home. His involvement in meal prep brought us closer... allowing us to share the responsibilities and joys of cooking together. It truly reminded me that we are a team... committed to giving our children the best start in life.” (A 22-year-old mother from Kirehe District with a 12-month-old child and one other child at home.)
However, not all mothers experienced such support. Some faced resistance from family members due to conflicting cultural beliefs about child nutrition practices. One mother expressed, “You see... there are different views in our family... because of our cultural traditions. This leads to conflicting opinions on child nutrition practices. While I know how important balanced diets and new nutrition methods are... some family members stick to traditional beliefs that are really deep in our culture. Sometimes, this creates tension... because they may not see the benefits of the new practices I’ve learned. It’s frustrating... trying to bridge the gap between modern advice and traditional values. But I believe that... open conversations and small changes can help us find common ground. In the end, we all want what’s best for our children... and dealing with these differences is part of our journey towards a healthier family.” (A 43-year-old mother from Ruhango District with a 17-month-old child and seven other children at home.)
Additionally, another mother highlighted a specific challenge of differing views on family planning within her household: “While I try to attend all my appointments... and follow the advice I get, my husband is against family planning. It’s hard. Even though they talk about family planning during nutrition education sessions... to help prevent undernutrition—especially since I have seven children—finding a balance is getting tougher. I want to give my children the best... but with such different views at home, I often feel alone... and frustrated. It’s really hard to speak up for change in my family... when there’s pushback against the very things that could help us improve.” (A 35-year-old mother from Nyabihu District with a 17-month-old child and six other children at home.)
Cues-to-action, information, education and reminders
Mothers frequently mentioned that regular visits from CHWs, as part of the national outreach program, served as effective prompts for action. These visits provided personalized reminders and encouragement for mothers to participate in growth monitoring sessions and adhere to nutritional advice, which they had otherwise overlooked due to their busy schedules. Additionally, nutrition education sessions conducted by nutritionists during these visits equipped mothers with essential information about child nutrition, balanced diets, and healthy practices.
One mother conveyed, "The home visits by the CHWs... have been a real blessing for me and my family. They don’t just come to check on us... they talk about why nutrition is important. Their chats... really opened my eyes to how good food helps my child's growth and health. When they explain... how healthy food is better for my kids, I start to feel... more responsible for the choices I make every day. This help... shows me how these changes can help my child grow... and make a better future for our family. I’m very grateful for the knowledge... and support they give me... because it helps me take better care of my family... and make good choices for our health." (A 30-year-old mother from Kirehe District with an 11-month-old child and three other children at home.)
Mothers had diverse preferences for information and education channels. Some valued personal interactions with CHWs, finding face-to-face discussions to be the most valuable. One mother shared: “When the CHW talks to me... it makes me feel like I have to join the programs they offer. Their words really hit home, and I feel connected to what they say. It’s like they see me... understand what I’m going through... and truly care about my children’s well-being. When they speak to me face-to-face, it lights a fire in me. I realize I have a role in my children’s future.” (A 37-year-old mother from Ruhango District with a 17-month-old child and four other children at home.)
Other factors affecting health care service utilization
The lack of nutritionists in health centres emerged as a factor affecting health care service utilization in certain locations. A middle-income mother expressed her worries, saying: “Honestly... at our rural health centre, there is a clear need for more nutritional education and guidance. But... the absence of nutrition experts is a major challenge for us. We rely on the aid of social workers to address malnutrition, but... they may not have the specialized training needed to tackle this issue effectively. As a mother... it pains me to see the cases of malnutrition rising among our children. I feel the urgency—we can’t afford to wait any longer. It seems so important to have a nutritionist present... because I hear from others in neighbouring health centres that they have access to this essential support.” (A 27-year-old mother from Ruhango District with a 9-month-old child and two other children at home).
Mothers advocated for the extension of nutrition initiatives to communities through outreach programs. While some individuals were motivated by incentives, others believed that outreach programs could bridge the gap and engage those who lacked access to these benefits and did not attend the program in their primary health care facility. This viewpoint was summarized by a mother who remarked: “Even though it seems... these programs are in place, they aren’t accessible to everyone. I feel this deeply in my heart. It’s frustrating to know... there are resources and support out there, yet many of us in our community are left out. Sometimes... I think about the mothers who live far away from clinics... or those who can’t easily attend meetings because of their responsibilities at home.” (A 32-year-old mother from Nyabihu District with an 18-month-old child and three other children at home).