Summary of the key findings and comparison with the literature
Characteristics of PCPs
This mixed-methods study explored the practices of primary care physicians (PCPs) in Benin and proposed a typology. A total of 214 PCPs were identified, with 155 (72.4%) participating in the quantitative phase. The data confirmed the presence of physicians at the frontline of care in Benin and highlighted an underestimation of this phenomenon. Indeed, national health statistics for the year 2019, when our quantitative data were collected, reported only 81 physicians in the four health districts we studied [32].
The PCPs in this study worked primarily in urban areas (89.7%) and the private sector (92.3%), with most located in major cities along main roads. These findings are not surprising, as the increase in physicians at the primary care level in Benin and other African countries largely stems from the limited capacity of the state to employ them [33]. Additionally, most opportunities for PCPs in the private sector are concentrated in urban settings [34]. This uneven distribution raises equity concerns, as PCP services primarily benefit urban populations and those who can afford private care. To address this, strategies are needed to improve financial access to PCP services in the private sector and incentivize PCPs to practice in rural areas.
Types of PCP practices
We identified four distinct types of PCPs in Benin:
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Private general practitioners (private GPs): PCPs without postgraduate training working in the private sector (62.6% of the sample).
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Public general practitioners (public GPs): PCPs without postgraduate training working in the public sector (3.4% of the sample).
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Médecins Généralistes Communautaires (MGCs): PCPs with postgraduate training in community-based general practice (5.2% of the sample).
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Specialists: Physicians with postgraduate training in a clinical specialty working in primary care (28.4% of the sample).
These categories slightly differ from the findings of the scoping review on PCP practices in sub-Saharan Africa that we conducted earlier [6]. In Benin, no family physicians (i.e., physicians with a postgraduate diploma in family medicine) were identified. This is understandable, as Benin’s universities lack academic departments for family medicine, general practice, or primary care. Only the University of Parakou hosted a postgraduate certificate in community-based general practice for MGCs, although this program has been suspended for some time. Another difference from the scoping review is that our study differentiated general practitioners (GPs) into two categories, namely, public GPs and private GPs, on the basis of empirical data showing distinct characteristics between the two groups. Finally, our typology includes a "specialist" category, which was excluded from the scoping review. We included specialists because they represent a significant portion of physicians working at the primary care level in Benin and influence care organizations. However, our findings showed that most specialists do not consider themselves PCPs and focus primarily on activities related to their specialties (see Table 4). Therefore, future studies and efforts to improve PCP practices may benefit from focusing on physicians providing generalist care.
Professional Identity
All types of PCPs in Benin share core professional values such as respect, integrity, and professionalism, which are consistent with those promoted by physicians in several parts of the world [35–37]. However, some values specific to primary care, such as equity, were not explicitly cited. Equity of care is a fundamental principle in primary care [38]. While some PCPs, especially MGCs, appeared to focus on improving access to medical care for underserved populations, this value was not strongly emphasized among the broader group of PCPs in Benin.
This is not surprising, as most PCPs, apart from the MGCs, did not benefit from a structured process for developing a specific professional identity. Furthermore, most PCPs did not receive any sort of postgraduate training specifically designed for primary care practice. This lack of tailored training and the absence of a strong professional identity may hinder their ability to provide high-quality primary care and negatively affect their retention in these roles. Research indicates that a lack of clear professional identity for family physicians or general practitioners can decrease motivation to fully embrace discipline and lead to skepticism from the public and other health workers about the value of PCPs [39, 40].
Indeed, despite their intrinsic motivation to assist people in need, most PCPs in our study, except for the MGCs, did not actively choose to work in primary care. For most of them, it is a choice-by-default, as a temporary or fallback option while awaiting other opportunities. These findings echo those from another study across eight African countries, which revealed that the absence of a defined career path for PCPs made the field an unattractive option for many physicians in Africa [35].
Governance
Our findings indicate that governance is the weakest dimension of PCP practices in Benin, negatively influencing other dimensions of their work. This observation aligns with the results of our scoping review on PCP practices in sub-Saharan Africa [6] and likely reflects the broader issue of weak governance in African health systems [41].
Our study identified several governance challenges. One-third of PCPs (33.3%) lack formal work contracts, contributing to instability in their roles. Furthermore, only 27.1% of PCPs had access to continuous medical training, and fewer than half (47.7%) received supervision in the 12 months preceding the survey. Most PCPs, particularly those outside the public sector, have limited relationships with health district managers and minimal involvement in district-level public health activities. Although most PCPs have access to national guidelines, they tend to rely more on personal books and online resources. This may indicate a lack of trust in national guidelines or that these guidelines are not well suited to their needs. Additionally, a comprehensive accountability mechanism that can support PCP performance is lacking. Only a few (15.5%), primarily MGCs and public GPs, had defined populations for which they were responsible. While sanctions are increasingly enforced in Benin, many PCPs still lack clear guidance on their specific roles and responsibilities. They largely operate in a policy vacuum. These governance issues were most acutely felt by private GPs, who form the majority of PCPs, reflecting the broader challenge of weak coordination and support for the private health sector in African settings [41].
However, a positive development in Benin is that the latest health policy document (covering the period of 2018–2030) explicitly addresses PCPs and prioritizes increasing the number of physicians at the first line of care [21]. In line with this, the Government of Benin launched the “Fill the Gaps” project in 2024 [42], which led to the recruitment of 416 health professionals, including physicians, to enhance community health. These physicians were assigned to first-line facilities in densely populated areas and occasionally to district hospitals. This initiative demonstrates the government's recognition of the importance of PCPs and presents an opportunity to improve the structuring of PCP practices and enhance their role in primary care. However, there remains a need for a robust policy framework to effectively structure the practices of these physicians, including those in the private sector.
Roles and Activities
The PCPs in this study performed a broad range of activities, with a predominant focus on curative care. The reasons behind this vary across sectors. In the private sector, the drive for financial survival and profitability, coupled with inadequate regulation, pushes healthcare providers to prioritize lucrative services, such as curative consultations, deliveries, and other profitable procedures. Conversely, in the public sector, health promotion and preventive activities are handled mainly by nurse practitioners and community health workers, with PCPs playing a planner and coordinator role. Our findings also show that health authorities primarily expect PCPs to increase the technical quality of curative care and, to some extent (although not explicitly stated), to contribute to the facility’s income. While this expectation may explain the focus of PCPs in areas where they can add significant value, it also highlights the hospital-centered and curative nature of Benin's health system, even at the primary care level—a concern previously flagged by the WHO [43]. This emphasis risks compromising the delivery of sound primary care in Benin.
The median workweek for PCPs in Benin was 48 hours (IQR: 36–72), which aligns with the recommendations of the European Working Time Directive and is comparable to the workweek of general practitioners in a high-income country such as Norway in 2017 [44]. However, it is shorter than the workweek of physicians in other countries, such as South Africa, where physicians work approximately 60 hours per week [45], or Portuguese-speaking African countries, where the average workweek is approximately 65 hours [34].
The median number of patients seen per day by the PCPs in Benin was 8 (IQR: 5–15). The number of patients is very low given the working time. Two reasons can explain this fact. First, in private health facilities, GPs are meant to stay on duty in health facilities, even if there is no patient. Second, some PCPs (mostly public GPs) spend much of their time on nonclinical activities. This discrepancy between the worktime and number of patients consulted by the PCPs may, however, contribute to inefficiencies if the PCPs’ time is not employed in other activities meant to strengthen the primary care team or the services offered.
PCPs typically work in teams with a median of 2 physicians (IQR: 1–4) and 3 nurses or midwives (IQR: 1–5). This is an opportunity for fostering teamwork and coordination at the primary care level.
Both PCPs and health authorities unanimously agreed on three core roles for PCPs: clinician, trainer and supervisor of nonphysicians, and leader of the primary care team. These roles mirror those established for family physicians in South Africa [46] and other low-income countries [6]. Although there is no formal policy document explicitly defining the PCPs' roles, it appears that PCPs in Benin have an intuitive understanding of their potential contribution to strengthening primary care teams. The key challenge will be ensuring that they have both the autonomy and resources to carry out these responsibilities effectively.
Outputs and Outcomes
The median cost of a medical consultation was 2,000 FCFA (IQR: 1,000–3,000), and in 52.8% of facilities, it exceeded the cost of nurse-practitioner consultations. This may compromise financial access to care in a country where 36.2% of the population lives on less than 790 FCFA (1.2 euros) per day, especially in rural areas and urban slums [47]. Private GPs and specialists had higher consultation costs, further threatening access to care.
Fewer than half (47.6%) of the PCP facilities provided 24/7 physician availability, with the remaining offering only part-time coverage. This limited availability may pose an accessibility issue, as patients might not be able to see a physician when needed. However, since this study revealed that PCPs in Benin typically see a relatively low number of patients, maintaining full-time availability at the facility may not be the most efficient approach. Despite their increasing numbers, physicians remain a scarce and expensive resource. An efficient approach could involve positioning physicians as support resources within primary care teams, where they handle complex patients and strategic tasks, while simpler cases can continue to be managed by nurse practitioners.
Only 57.4% of PCPs adhered to the national referral pathway by referring critical cases to district hospitals, whereas 41.9% bypassed this system and referred patients directly to regional hospitals. The qualitative data attributed this to geographic proximity or distrust in the capacity of district hospitals. These results raise the question of whether the presence of PCPs, who often possess the same competencies and sometimes similar technical facilities as district hospitals do, necessitates a reassessment of the referral system in Benin. It may be time to review this system, considering both the needs of patients and the capabilities of PCPs. Furthermore, although concerns have been raised about the adherence of some private GPs to national guidelines, PCPs are generally perceived to add significant value in managing complex cases and enhancing the quality of care. Stakeholders noted that their presence discouraged reliance on alternative practitioners and elevated the clinical standards of nonphysician healthcare providers.
The overall career satisfaction of PCPs was moderate, with an average score of 4.3 (SD: 0.5) out of 6. Professional satisfaction ranked the lowest (4.1, SD: 0.7), whereas inherent (or intrinsic) satisfaction, reflecting PCPs' motivations, was rated the highest (4.8, SD: 0.5). Qualitative findings confirmed that dissatisfaction with salary and unmet expectations regarding personal and professional fulfilment in primary care contributed to this situation.
PCPs reported several barriers in achieving optimal practice outcomes, including limited resources, financial constraints among patients, and systemic dysfunctions within the healthcare system. Private-sector PCPs face particular difficulties, with financial and operational challenges that limit their ability to focus on preventive care or health promotion activities, which could undermine the overall quality of care.
Relevance of our findings
This study highlights the growing presence of PCPs in Benin, a phenomenon largely overlooked by national health policies and rarely identified in health statistics. By providing detailed data on the number of PCPs and their practices, the study offers a clearer understanding of their practices in the healthcare system. It also raises awareness about the challenges stemming from inadequate preparation and guidance for PCPs, which could serve as a valuable lesson for other countries experiencing similar growth in PCPs. Furthermore, the study underscores the importance of effective governance tools, such as tailored policy frameworks, to ensure that PCPs can fully contribute to primary care and improve health outcomes.
Strengths and limitations
This study has several strengths. This study is the first to comprehensively map the practices of PCPs in Benin, providing valuable data on a phenomenon that has been largely overlooked in national health policies and health information systems. The mixed-methods approach used enhances the robustness of the findings, integrating both quantitative and qualitative data and leading to a nuanced understanding of PCP practices. Additionally, the study raises awareness about challenges arising from the insufficient preparation and guidance of PCPs and offers insights that are relevant not only for Benin but also for other low-income countries experiencing similar growth in primary care. Finally, the research underscores the importance of effective governance tools, such as an adapted policy framework, to better support PCPs. Finally, the creation of a typology of PCP practices in Benin is a novel contribution, helping to better understand the different types of PCPs and their distinct challenges and roles.
This study also has limitations. First, the reliance on self-reported data from PCPs introduces the possibility of response bias. Second, the study provides a snapshot of PCP practices at a specific point in time. Longitudinal data could indeed offer more insights into trends and changes in PCP practices over time. Finally, the study does not include patient perspectives, which could have provided valuable insights into their needs and perceptions of the quality of care delivered by PCPs, complementing the findings from PCPs and health authorities.