3.1.1. Overview
In initial consultations with stakeholders, there was broad endorsement for facilitation of group sessions by people with lived experience but it became clear that auxiliary social workers (ASWs) from IMH NGO were the only community-based workers available to take on the supporting role. The intervention was thus developed with this cadre in mind. Indlela Mental Health (IMH NGO) ASWs were first language isiXhosa speakers and had completed a 1-year accredited post-secondary diploma. The final 5-month PRIZE intervention was for recovery groups for service users and caregivers consisting of two phases: a 2-month ASW-led phase (Phase 1) followed by a 3-month supported peer-led phase (Phase 2) (Fig. 2). Drawing on results from each Step in the methods, we describe below how we arrived at each aspect of the intervention and implementation plan. The contribution of each step to the intervention development process is summarized in Table 1.
Figure 2 Final PRIZE intervention model
Table 1
Summary of methods, findings and intervention development
Method
|
Findings
|
Contribution to intervention development
|
Step 1: Considering context through scoping work and consultation
|
Published peer-facilitated interventions for recovery
|
Inclusion of content on psychoeducation, social skills, physical health promotion
|
ImROC experiences of groups focused on strengths of members and building autonomy
|
Reorientation to recovery focus, with core values of hope, opportunity, control
|
ASWs only cadre available for the work
|
Intervention developed for delivery by non-specialists with social work diploma
|
Need for meeting location within walking distance
Limited infrastructure for meeting venues
|
Securing venue as part of ASW role
|
Step 2: Developing a programme theory (Qualitative data)
Step 2: Developing the initial intervention (intervention development workshops)
|
Barriers to recovery:
Low self esteem
|
Inclusion of strategies to build confidence, coping, sense of belonging
|
Lack of social inclusion
|
Inclusion of informal time for socialising
|
Financial instability
|
Inclusion of practical skills for budgeting, avoiding debt
|
Substance use and medication problems
|
Inclusion of space for sharing experiences and problem solving
|
Caregivers’ needs:
Stress management, gaining support
|
Inclusion of caregiver check-in and sharing experiences
|
Acceptability – preference for health worker
|
Clarify role of peer facilitator as expert by lived experience
|
Preference for mixed service user caregiver groups
|
Session content developed for caregivers and service users together, separate check-in
|
Service provider concerns about peer confidence and skills to manage group
|
Peer facilitator training on group facilitation, communication skills
|
Service providers concerns on sustaining group participation
|
Attendance lists, provision of refreshments (Phase 1), certificates of participation
|
Promote inclusivity
|
Capacity to consent the basis for inclusion; no exclusion if no caregiver present
|
Group problem solving to build ownership, self-determination
|
Reduction in formal content, facilitation of process of group problem solving
|
Need for apprenticeship model
|
ASW training 3 days prior to groups
4 days interspersed between group sessions
Peer facilitators 4 half day sessions between group meetings
|
Need for supportive supervision
|
Adapted GroupACT
|
Step 3: Engaging district stakeholders to identify key uncertainties and barriers
|
Dominance of caregivers, conflicts over disability grants
|
Both service users and caregivers as peer facilitators
Inclusion of content on communication, relationships, boundaries
|
Level of engagement needed prior to programme
|
ASWs 2 home visits prior to group formation
|
Encouraging participation
|
WhatsApp/text/phone call reminders weekly before group
|
3.1.2. Step 1 Considering context through scoping work and consultation
Existing literature indicated that group support for people with SMHC has been implemented using service user only groups (Castelein, Bruggeman et al. 2008, Fan, Ma et al. 2018, Bjørkedal, Bejerholm et al. 2020) or mixed groups of service users and caregivers (Whitley, Shepherd et al. 2019, Bjørkedal, Bejerholm et al. 2020, Hayes, Camacho et al. 2023). Session content has included a range of knowledge and skills-building areas, including life skills, social skills, knowledge of mental disorders, and support for a healthy lifestyle. Typical meeting durations from previous comparable programmes ranged from 40–90 minutes (Castelein, Bruggeman et al. 2008, Fan, Ma et al. 2018, Fan, Ma et al. 2019). A target group size of 10–12 participants was set, on account of successful experiences from Recovery Colleges and other peer support groups for people with SMHC globally (Castelein, Bruggeman et al. 2008, Fan, Ma et al. 2018, Fan, Ma et al. 2019, Hayes, Hunter-Brown et al. 2023).
Through initial consultation with stakeholders, we established that the Departments of Health and Social Development, and IMH NGO perceived a service gap in community-based recovery support in the district, and broadly endorsed the PRIZE objective to address this shortfall. The primary role of IMH NGO was reported to be supporting access to government financial support (disability grants) and resolving family conflicts relating to grants, rather than providing broader psychosocial support. The initial consultation revealed there was no existing service user advocacy organization or network in the district, from which a cohort of peer facilitators could be identified. It also became apparent that there was limited physical infrastructure for holding community-based group meetings in the study district. The Western Cape Mental Health Society suggested the importance of avoiding PHC clinics as a venue, due to concerns about stigma, and clinics were in any case confirmed as not having space for group meetings by Department of Health stakeholders.
3.1.3 Step 2 Developing a programme theory (theory of change) and initial intervention
Sociodemographic characteristics of participants are given in Table 2. Five related priority areas for recovery support emerged for service users: self-esteem, social inclusion, financial stability, substance use and medication problems. For caregivers, priority areas were for strategies for managing stress related to the caregiver role and to provide an opportunity for gaining support.
Table 2 Sociodemographic characteristics of interview participants in Step 2
|
Service users (n=22)
|
%
|
Caregivers (n=21)
|
%
|
Service providers
|
%
|
(n= 15)
|
Male
|
16
|
73%
|
6
|
29%
|
4
|
27%
|
Female
|
6
|
27%
|
15
|
71%
|
11
|
73%
|
Age range
|
|
|
|
|
|
|
|
2
|
9%
|
0
|
0
|
0
|
0
|
|
6
|
27%
|
3
|
14%
|
0
|
0
|
|
10
|
45%
|
8
|
38%
|
5
|
33%
|
|
4
|
19%
|
10
|
48%
|
10
|
67%
|
Education level
|
|
|
|
|
|
|
|
7
|
35%
|
5
|
23%
|
0
|
0
|
|
9
|
48%
|
15
|
68%
|
0
|
0
|
|
3
|
17%
|
2
|
9%
|
10
|
100
|
Employment status
|
|
|
|
|
|
|
|
2
|
9%
|
5
|
24%
|
10
|
100
|
|
20
|
91%
|
16
|
76%
|
0
|
0
|
Service users’ desired recovery outcomes and processes
Self-esteem and social inclusion
Most service users described life experiences that eroded confidence, self-esteem and authority; these included a lack of respectful treatment by family and community. This background limited their ability to envision what recovery could feel like. The resulting low self-esteem was compounded by inadequacy in their ability to contribute financially to the family due to being unemployed. Service users generally expressed that their confidence and self-worth increased when they felt they received respect from family members and others. A minority highlighted that despite negative experiences they were able to see themselves in a positive light and have hope for the future; these feelings were fundamental to their thinking around recovery.
‘You are not sure of yourself because you are no longer you... I don’t know even the [things] that I used to know. I am just a person who doesn’t know anything’ Service user participant 24, male
Some service users identified their experiences of belittlement as a cause of their social isolation. This was confirmed by caregivers who also noted that medication side effects, particularly tiredness, and ongoing symptoms were reasons for isolation. Some caregivers also acknowledged that they discouraged their family member from going out because of fears for their safety due to the unsafe environment (crime, violence). Service users’ recovery, then, was linked to reducing social isolation which they felt would be rooted in experiencing positive treatment by others and, crucially, being able to ‘feel like I am like other people’ (Service user participant 15, female).
‘With this illness of mine it seems as if I give people strange looks and it’s as if they know… … They hide it when they see me…I am not like other people and that makes me very shy’. Service user participant 40
Financial stability
Financial instability, getting into debt, and the impermanence of government disability grants were highlighted by the majority of service users as stresses that impeded recovery. Family caregivers in some households reportedly had full control of all money. Reactions to this status quo varied, with some service users feeling accepting of this situation, and others desiring more autonomy. This indicated that financial security, including exercising control over this, if desired, was a fundamental component of recovery.
‘I create debts that are unnecessary. I would have to pay those debts and the money [disability grant] gets finished without me even buying food at home. It just disappears in the air as if I am bewitched’. Service user participant 21, male
Substance use and medication difficulties
Substance use was described as a barrier to recovery with heavy drinking linked to stopping use of medication. While some service users were conflicted, expressing that alcohol enabled them to socialize and relax, they also noted a connection between heavy alcohol use and becoming more unwell. Reducing substance use therefore emerged as an important aspect of recovery for some service users.
‘Sometimes I am bored and some other times people in the community seem to be having fun and I also want to be in the same mood as them…and it also helps to take away the shyness’. Service user participant 40, male
Medication problems were identified by service users and caregivers, including lethargy, physical pain and nausea. While most service users and caregivers indicated their awareness of the value of medication, side effects discouraged some from taking medication. This indicated that ways gaining control over treatment issues, including coping with side effects, would be an aspect of recovery.
‘The last time I had the injection I felt dizzy and had a headache. I was not fine at home…sometimes it will make me feel dizzy, but they say I cannot stop it because I have to use it’. Service user participant 14, female
Caregivers’ desired recovery outcomes and processes
Some caregivers had carved a path to gaining acceptance, meaning and fulfillment from their role and expressed this as a positive aspect of their experience which could be harnessed together with their family member on their recovery journey. In contrast, many emphasized the difficulty of having sole responsibility for cooking, cleaning, and helping their family member with personal hygiene and accessing health services. Others expressed the sense of missing out on work opportunities, education, relationships, and time for relaxation.
‘The person you are staying with does things that get to your last nerve… and sometimes it’s difficult, you realize it later on that the person is doing that because of their disorder. Sometimes I’m crying because it is not easy’. Caregiver participant 35, female
Caregivers described multiple sources of stress. These included (i) feeling judged as not fulfilling their role when their family member had unusual behaviour; (ii) anxiety about ‘reports’ of what has happened if their family member was becoming unwell; (iii) ongoing fears for the safety of their family member in the wider community; (iv) stressful experiences related to inadequacies of the health system; and (v) financial pressures on providing for needs of the family.
‘So, with [name] we can’t leave [name] alone in the house, do you understand? … She opens [the door], they rape her… We can’t leave her alone...because it’s wrong outside now. Even old women are being raped’. Caregiver participant 23, female
Most caregivers indicated little support from wider family once they had been ‘designated’ as primary caregiver. Most caregivers were daughters or mothers, with multi-generational caregiving responsibilities (e.g. grandchildren and older people in the same household). Caregivers described little support from neighbours or any community resource, although a minority had maintained friendships. Several indicated that having a break from their role would be valued alongside their family members’ recovery journey.
‘People have that mindset that ‘I don’t want to enter in other people’s business’… once you have [mental health condition] you have that stigma a lot of people run away. No one will want to come help you it becomes your own burden as a caregiver’. Caregiver participant 10, female
Acceptability and feasibility of a peer-facilitated recovery intervention
The proposed group format was acceptable to the majority of service users and caregivers. Most felt they would join such a group and that they would be comfortable in the group environment. A minority described being anxious talking in public and that being in a group could cause them stress.
‘I'm not a specialist at talking… but then again I'm willing, if there is a person in front of us, right [facilitator]? I would love to be part of it where we sit and talk about our experiences’. Service user participant 40, male
There were contrasting perspectives on the acceptability of service user and caregiver peers as group facilitators. One subgroup of service users and caregivers felt that, compared to health professionals, peer facilitators would be ‘closer’ to group members in life experiences and socio-economic status. Some participants thought it likely that peer facilitators would have better availability than health professionals. They anticipated that peer facilitators would be able to give others a sense of hope through telling their own story. Being a peer facilitator was also seen as an opportunity for service users to show that they are valued as ‘equals’ with other members of their community.
‘I think that a [peer facilitator] is better because I might be at a point that she/he has passed through and I am given comfort that she/he has experienced this…they are a support for me…I would like to get help from a person that I can relate to more’. Caregiver participant 58, male
In contrast, a second subgroup of service users and caregivers expressed preference for a health worker or other professional since they would have the advantage of additional skills and information on SMHC and medications. Service providers generally encouraged the principle of group ownership and the ‘upskilling’ of people other than professionals to promote sustainability. However, a subgroup of service providers voiced concerns around the capacity of non-specialists and peers to manage group dynamics and maintain safety. They highlighted that some service users may lack the confidence to facilitate groups.
‘It would be nice to have such work done by someone who knows it [trained professional]…not understand from the book but understanding things that go with it, the behaviour, how to handle situations’. Service provider participant 8, female
From the expressed needs of participants we identified key recovery outcomes and processes that the PRIZE recovery groups would aim to achieve for both service users and caregivers. We developed an initial theory of change diagram based on these desired outcomes and framed within the recovery principles outlined by ImROC, identified during Step 1 (building hope, a sense of control and opportunity) (Fig. 3). Specific outcomes outlined in the theory of change were building self-esteem (T1 Feeling positive and hopeful; T2 Feeling good about myself; T3 Feeling my mind is working well; T6 Having meaning in life and making a contribution), improving social inclusion (T4 Having the personal relationships I want; T5 Being respected and involved in my community), improving coping (T9 Knowing what keeps me well and how to access it), improving financial instability (T7 Being independent), improving responses to substance use and medication problems (T8 Keeping healthy, good diet, no alcohol). For caregivers the outcome was improving coping and social support (T10 Minimising the burden of caregiving). Specific preconditions included attendance and participation in groups, training and skills acquisition, group member self-organization and running of groups, and that required upward referrals would be made (P1-P20, Fig. 3).
Figure 3 PRIZE theory of change
Outline of PRIZE recovery group intervention developed
On balance it was decided to proceed with a group format on the basis this was likely to be acceptable to study participants, and a way of achieving the social inclusion desired. It was decided that mixed service user and caregiver groups would best meet expressed needs. It was determined that to promote inclusivity, other than diagnosis of SMHC (schizophrenia) no inclusion/exclusion criteria were imposed (for example based on disability, symptom severity, or perceived ability to participate). Service users’ capacity to consent was therefore the basis for eligibility. The supported peer facilitation approach was viewed as being able to meet the need for a relatable facilitator with relevant personal experience, as well as input from a professional. A 2-hour meeting duration was planned to allow time for informal socializing at the end, increasing social interaction for service users and opportunity for caregivers to relax and have a break in line with desired outcomes.
The principles of hope, control and opportunity were operationalized in every training and recovery group session by encouraging service users to value their lived experience in contrast to expert/professional led programmes. Formal ‘content’ was reduced in favour of group-directed problem solving, which we identified as an appropriate way to promote ownership and self-determination. We decided that although a flexible approach was beneficial, there should be a set structure for each group meeting to strengthen facilitation. Each ASW-facilitated session followed the process of: (i) check-in, (ii) group discussion on a topic, using stories, (iii) group problem-solving, (iv) informal socializing and refreshments. Check-ins at the beginning of each session were positioned as a chance to reinforce group guiding values, recovery principles and ground rules. Each session would also include a breathing/relaxation exercise to address stress management, particularly for caregivers. It was also planned that ASW facilitators (or peer facilitators, with ASW support) could arrange for external speakers if particular needs or topics arose. Similarly, each peer-facilitated session followed the process of (i) check in (ii) optional guest speaker, (iii) manage problems (iv) relaxation exercise (v) socialising. The importance of being clear on expectations for the group from the outset was emphasized with guidance that the group could offer support, but facilitators/peer-facilitators were not there as ‘problem solvers’. This was deemed important to avoid placing additional burdens of care on ASWs and peer facilitators.
3.1.4 Step 3 Engaging district stakeholders to identify key uncertainties and barriers
The proposed group format received strong support from Department of Health and IMH NGO. Stakeholders highlighted that relationship difficulties in the families of people with SMHC were common, with caregivers reportedly tending to ‘silence’ service users and potentially dominating groups. To mitigate this, it was decided that each session would begin with service users and caregivers having separate ‘check-ins’. They would then join to form a mixed group. To facilitate the parallel group check-ins it was decided that two ASW facilitators would need to be present at each group. Although this would make the intervention more resource intensive, this was deemed necessary to address the contextually specific need for combined caregiver and service user groups. This would also enable one facilitator to focus on facilitation, and one to support and document the group process. An additional two assistant facilitators (with a social work degree but no prior work experience) were recruited by PRIZE. There was also a recommendation from district stakeholders, that both caregivers and service users should be peer facilitators, to avoid the possibility of caregivers dominating the groups. We decided that a minimum of two peer facilitators would be identified from each group (ideally one service user, one caregiver). As part of their role and training, ASWs would be asked to introduce the concept of shifting to a peer-led format from week 4 of each group running, then the identification of peer facilitators would be directed by the groups (e.g. through group and/or self-nomination), aligned with the core value of self-determination.
District stakeholders also emphasized the time needed for engaging participants before starting groups to build motivation and foster participation. We therefore decided that ASWs would conduct a home visit with people who were interested to have an initial discussion about groups, followed by a second home visit for those who wanted to participate, to go through the consent process. IMH NGO made a commitment for ASWs to be trained to conduct these home visits and facilitate the PRIZE intervention sessions, and that they would have designated time to complete this role. District stakeholders also stressed the importance of conducting meetings within walking distance of group members’ homes. In line with the PRIZE intersectoral approach, local ward councillors were identified as key intermediaries who could help find suitable venues. It was decided that ASWs, who already work in these communities, would be tasked with identifying accessible, free, private and safe spaces to hold the groups, through liaising with the local ward councillors.
District stakeholders also highlighted the prevalence of substance use disorder and the lack of available treatment for substance use disorder. ASW facilitators were trained to ask participants under the influence of alcohol or drugs to leave the current session, and to refer to health services if needed. Participants were invited to return the following week if they were able. Finally, district stakeholders highlighted that peer facilitators and group members may have an expectation of payment for participation. To maximize scalability given the lack of resources for mental health in the district, it was decided that peer facilitators would not be reimbursed for their role in the pilot study. The intervention was developed to include clear communication from the start of the groups that there was not payment for the peer facilitator role or group attendance, but that certificates of training and participation would be presented.
3.1.5 Step 4 Refining the intervention, developing materials and implementation plan
Intervention materials
A suite of PRIZE recovery group materials (Table 3) was developed to enable facilitation and supervision processes for the ASW-led (Phase 1) and peer-led (Phase 2) phases. The intervention development process and reorientation of the research team to recovery-focused interventions led to transformational changes in materials from being psychoeducational and biomedically focused to highlighting the role of learning from lived experience and building existing strengths towards recovery. We used recovery-focused language in all group sessions, training, materials and interactions, and attended to the underlying principle of promoting group ownership and creating an enabling environment of support as opposed to the provision of medical or social work ‘expert’ knowledge. Nine session topics for the ASW-led phase were: 1. Introduction to the recovery group, 2. Understanding my mental health, 3. Building self-esteem, 4. My personal recovery plan, 5. When things aren’t going well…, 6. Dreams and goals, 7. Thinking about money, 8. Healthy relationships and 9. Celebrating our journey so far and next steps together (Table 4). Vignettes/stories developed from qualitative data (Step 2) were compiled for each session and translated into isiXhosa to promote relatability of content. Visual aids (illustration cards) based on the vignettes and incorporating culturally relevant images were created to aid discussions. We envisaged that sessions 2 and 3 would address the core need of improving self-esteem and confidence and set the tone of building hope and opportunity. It was determined that a personal recovery planning approach (sessions 4, 5 and 6), drawing on co-investigator’s experience from ImROC and Recovery Colleges, would be foundational to achieving the overall guiding principles of hope, control and opportunity. The recovery planning approach represented a key shift from the original PRIME intervention which focused on psychoeducation (Brooke-Sumner, Selohilwe et al. 2018). Sessions on financial management and healthy relationships were included to give opportunities for problem solving on these areas of concern. Substance use was a thread in multiple sessions and given space for group discussion and sharing of experience with discussion guided by vignettes. Several sessions had specific handouts developed and translated into isiXhosa. For the Phase 2 (peer-facilitated phase) it was initially planned to create a bank of 8–10 key topic guides for peer facilitators to follow, reflecting core themes from ASW-facilitated sessions. However, concerns were raised by ASWs in Step 2 that this might exclude group members with low literacy levels. For the peer-led phase a brief universal session overview was created, largely based on images, to be inclusive to those with low literacy, covering check-in, group problem solving and a relaxation exercise.
Table 3
Overview of PRIZE materials
Material
|
Content and activity
|
Language
|
Purpose
|
ASW training manual
|
Core topics: information about recovery, human rights, boundaries (limits on roles), communication skills, safety, problem solving, challenging situations, referrals. Discussion of vignettes, role plays of sessions
|
English
|
Prepare and practice for ASW-facilitated sessions
|
ASW group facilitation guide
|
Check in separately for service users and caregivers
Vignette with illustration card
Group problem solving
Informal socializing
|
English, vignettes isiXhosa
|
Session guidance for ASW facilitators to run 9 recovery group sessions
|
Illustration cards
|
Colour illustrations with vignettes
|
isiXhosa
|
Visual aid for ASWs when sharing vignettes
|
ASW intervention delivery guide
|
Guidance on:
Supporting participation
Getting support
Recording session activities
What to do in difficult situations
|
English
|
Guidance for maintaining group norms and safety, encouraging participation, self care for facilitators
|
Process record documents
|
Group process note
Attendance register
Phone call/WhatsApp reminder log
Referral form
|
English
|
Enable ASWs to record process indicators and make referrals
|
Supportive supervision tools
|
ASW Adapted GroupAct
Assessment of group facilitation skills
Weekly supervision notes
|
English
|
Enable mentoring of ASWs, ongoing support, supervision by IMH NGO Supervisor
|
Peer facilitator training manual
|
Core topics:
How to facilitate a session
Session structure
|
isiXhosa
|
Enable ASW to mentor and support peer in facilitation role
|
Peer facilitation guide
|
Session structure:
Check in
Group problem solving
Relaxation exercise
|
isiXhosa
|
Session guide for peer facilitators to follow
|
Peer mentoring tool
|
Peer facilitator adapted GroupACT
|
English
|
Enable ASWs to identify support needs of peer facilitators
|
Table 4
PRIZE session topics and content for ASW-led phase (Phase 1)
Session
|
Need identified in scoping work, interviews and stakeholder consultation
|
Content of session
|
1. Introduction to the recovery group
|
Mutual respect as foundation for group functioning and promoting self-esteem
Information on recovery
|
Group agreement on behaviours and attitudes for group functioning
Information on session structure
Introduction to mental health and recovery - emotional health thermometer (green, orange, red zones of wellness)
|
2. Understanding my mental health
|
Psychoeducation on causes, symptoms, treatment of SMHC
|
Information on causes symptoms and biomedical treatment
Sharing experiences of treatment, side effects and how to stay well
|
3. Building self-esteem
|
Address life experiences that erode self esteem
|
Discussion and sharing how stigma affects self esteem
|
4. Recovery planning 1: My personal recovery plan
|
Support progress from biomedical to personal recovery conceptualisation
|
Sharing experiences of personal recovery
Beginning an individual recovery plan document
Activity and handout: what do to and what to avoid to keep myself well
|
5. Recovery planning 2: When things aren’t going well
|
Service user and caregiver agree plan for managing a crisis
|
Discussion on triggers
Discussion on support networks
|
6. Recovery planning 3: Dreams and goals
|
Develop personal goals
|
Discussion on how to set goals
Activity and handout: personal goals and achievable steps
|
7. Thinking about money
|
Financial management, budgeting and avoiding debt
|
Discussion of impact of money and debt on stress
Problem management to manage money and prevent debt
Activity and handout: budgeting
|
8. Healthy relationships
|
Build healthy relationships in family as a supportive environment for recovery
|
Discussion on communication and boundaries
Activities and handouts: setting boundaries, communicating effectively
|
9. Celebrating our journey so far and next steps together
|
Acknowledge learning and members’ contributions
|
Certificate presentation ceremony
Introduction to peer-facilitated sessions
|
3.1.6 Implementation plan: training, supervision and mentoring
The implementation plan developed was guided by the scoping spreadsheet which recorded guiding values, inclusion/exclusion criteria, training requirements and procedures for monitoring and supporting attendance. We developed training and supervision plans for ASWs and peers that addressed the concerns raised during the qualitative work, for example that peer facilitators would need to develop the confidence and skills to manage group dynamics. We drew on successful experiences from the investigator group of using an apprenticeship model of training peers and other non-specialists in psychosocial support in diverse contexts (Murray, Dorsey et al. 2011, Asher, Birhane et al. 2021, Asher, Birhane et al. 2022). It was therefore decided to conduct three days training (by BR, GF, CBS) for ASWs in advance of intervention delivery, followed by four half-day sessions staggered between group sessions. This was to enable feedback and discussion on challenges and solutions as a core element of ongoing training. We recognized that for ASWs to encourage a strengths-based recovery approach would require a cultural shift away from the usual focus in South African social work practice which targets resolving problems and addressing needs. As such the training would develop problem-solving as a core skill to be transferred from ASWs to peer facilitators and group members, to harness and build on strengths of participants and foster self-determination.
It was decided that peer facilitators would be trained over four half-day sessions by the ASWs, the isiXhosa speaking study coordinator (BR) and study team (GF, CBS). Similar to the ASW training, this was planned to be interspersed between group meetings enabling peer facilitators to ask questions relating to what emerged in group sessions and gain ongoing feedback. Peer facilitator training was designed to draw out experiential knowledge, but also covered group facilitation skills, group problem solving, and how and when to request support. Training programmes for both ASWs and peer facilitators foregrounded participatory and experiential learning methods and adult education approaches.
Supportive supervision of ASWs and peer facilitators was noted to be necessary to build confidence and competence to facilitate groups. In intervention development workshops it was decided that an adaptation of the GroupACT, a tool for assessing facilitator competencies in group-based psychosocial support interventions (Pedersen, Sangraula et al. 2021), would be used to assess group facilitation skills in practice. Weekly group supervision sessions with a social worker supervisor (IMH NGO social worker) and project staff (for ASWs) using the GroupACT as a guide, would function as an opportunity for additional training. It was intended that peer facilitators would have ongoing mentorship and support from ASWs with ASWs ‘shadowing’ the first two peer-led sessions and attending groups monthly after that. ASWs had a telephone debrief with each peer facilitator after every session (unless observed). Group supervision with ASWs and all peer facilitators was planned to take place on a fortnightly basis, to share experiences and problem-solve emerging issues.
3.1.7 Implementation plan: Strategies to assess and improve intervention fidelity
To address the critical matter identified by stakeholders of stimulating and maintaining participation, we included ongoing intensive promotion of participation into the intervention design: (i) ASWs contacted group participants by phone, WhatsApp or text message the day prior to each ASW-led and peer-led session, (ii) ASWs provided group members with a reminder card for the following week’s session, (iii) ASW and peer facilitators kept an attendance register for each session and (iv) ASWs contacted non-attending group members via WhatsApp, text message or phone call to check on their wellbeing and encourage them to attend the following week. It was expressed by service providers that refreshments would be a strong motivator for participation, but concerns about sustainability were made by district stakeholders and the research group. Based on the experience in Recovery Colleges globally, we supplied refreshments during the ASW-led phase (Phase 1) but in the peer-led phase (Phase 2) group members were asked to make their own refreshment arrangements as part of the groups’ growing ownership. Participation was also encouraged by setting the tone from the beginning that no group member would be a ‘passive’ recipient; instead, everyone had a role in the group process (e.g. taking attendance list, helping with refreshments, being the person who ‘welcomes’ and brings people in) thereby increasing ownership of, and commitment to, the group. To assess intervention fidelity, we designed a brief bespoke fidelity checklist (Supplementary File 3) through which ASW facilitators could indicate whether core session components were carried out as planned.