In the wake of the Great Resignation and the rise of quiet quitting, understanding the factors influencing employee behavior has never been more critical. Leadership style plays a pivotal role in shaping employee attitudes and behaviors (Walumbwa & Hartnell, 2011). For Generation Z employees, who are increasingly making their mark on the workforce, counterproductive behaviors such as conflicts with superiors and resistance to instructions have become a pressing issue (Fan et al., 2023). In China, where paternalistic leadership remains a prevalent approach, exploring its impact on these behaviors is essential for effective management.
Paternalistic leadership, deeply embedded in Chinese organizational culture, affects various employee behaviors, including voice behavior (Peng & Chen, 2022), innovative work behavior (Nazir et al., 2021), and sustained work behavior (Fang et al., 2019). This raises a critical question: How does paternalistic leadership influence the counterproductive behaviors of Chinese Gen Z employees?
As Generation Z increasingly drives the labor market (Warner & Zhu, 2018), their distinct attributes—intelligence, creativity, and a strong commitment to fairness (Singh & Dangmei, 2016; Nova et al., 2022)—necessitate nuanced management strategies. While existing research has explored various leadership styles such as transformational (Huang et al., 2021), ethical (Shen & Lei, 2022), and exploitative (Guo et al., 2024), there is a gap in understanding how culturally specific leadership styles, like paternalistic leadership, affect counterproductive behaviors in this demographic.
This study seeks to address this gap by examining the roles of leader identification and traditionality in the context of paternalistic leadership. Drawing on social identity theory, we investigate how leader identification mediates the relationship between paternalistic leadership and counterproductive behaviors (Tajfel & Turner, 1979; Wang & Howell, 2012). We also explore how traditionality—a measure of adherence to traditional values—moderates this relationship (Tan et al., 2021; Li et al., 2017).
By integrating these factors into the framework of paternalistic leadership, this research advances theoretical understanding and offers practical insights for organizations. In the context of contemporary workforce challenges, such as quiet quitting and the Great Resignation, aligning leadership strategies with cultural values and addressing the needs of Chinese Gen Z employees can enhance productivity and organizational harmony.
Literature Review and Hypothesis Development
Paternalistic Leadership
Paternalistic leadership represents an indigenous aspect of Chinese leadership, fundamentally rooted in Confucian ideology (Westwood, 1997). This leadership style encompasses traits of fatherly kindness, moral integrity, stringent discipline, and authoritative guidance. Owing to cultural influences, paternalistic leadership finds wide adoption, particularly within family-run businesses in China (Farh & Cheng, 2000). Farh and Cheng (2000) provide a comprehensive framework for paternalistic leadership, defining it across three dimensions: authoritarianism, benevolence, and morality. Authoritarianism summarizes the leader's exercise of absolute authority and the expectation of unwavering obedience. Benevolence, on the other hand, denotes a leader's inclination toward personalized concern for the well-being of individuals beyond the confines of professional relationships. The moral dimension signifies a leader's representation of personal virtue, self-discipline, and selflessness. Notably, empirical investigations have unveiled cross-dimensional correlations within paternalistic leadership, revealing positive associations between benevolence and morality while showing a negative linkage with authoritarianism (Pellegrini et al., 2007).
The triad model of paternalistic leadership has gained widespread recognition and serves as the foundation for a multitude of subsequent research. (Pellegrini & Scandura, 2008). Organizational-level studies have illuminated the beneficial impact of leaders' benevolence and morality on team identification and top management team decision efficacy, whereas authoritarianism is found to have deleterious consequences in these contexts (Chen et al., 2015). At the individual level, leaders' benevolence and morality exhibit correlations with favorable outcomes, including trust in managers, manifestations of organizational citizenship behavior, and the fostering of creativity (Chen et al., 2014). In contrast, authoritarian leadership styles have been associated with undesirable effects in these domains. It is noteworthy that the adverse implications of authoritarianism can be either mitigated or reshaped by moderating factors, with the traditionality of employees serving as one such moderator (Farh et al., 2014).
Generation Z and Counterproductive Work Behavior
The workforce has witnessed the entry of Gen Z, born from the mid-1990s to the mid-2000s, comprising approximately 32% of the global population (Priporas et al., 2017). Gen Z's unique digital skills and innovative mindset are vital for organizations. Managing these talents effectively is crucial for businesses to thrive in today's tech-driven world. (Meret et al., 2018). The integration of this generation into the workforce highlights the crucial need to understand and manage Gen Z talent effectively (Garai-Fodor, 2019). This generation is seeking the most suitable cultural alignment for themselves in upcoming work environment (Ozkan & Solmaz, 2015). Unlike employees from other generations, Gen Z employees place a heightened emphasis on leadership styles, the overall company culture, and their relationships with colleagues (Baldonado, 2018). However, there remains a scarcity of empirical studies that specifically target Gen Z employees, contributing to the lack of comprehensive understanding. This is evident from the varying perspectives on Gen Z's priorities. For instance, some researchers express concerns about job security, while others argue that job fit, aligning with their skills, is vital. (Chillakuri, 2020). The assessment of Gen Z's professional values reveals mixed findings: some prioritize higher earnings (Flippin, 2017), with further research suggesting that work-life balance is more critical (Ozkan & Solmaz, 2015). The lack of research underscores the incomplete understanding of Gen Z employees.
Counterproductive work behavior is defined as the deliberate actions of employees that either harm or represent a risk to the company and its stakeholders (Bolton et al., 2012). It is often referred to as workplace deviance and is characterized as "voluntary behavior that violates significant organizational norms and threatens the well-being of an organization or its members" (Gruys & Sackett, 2003). According to the stressor-emotion model, the counterproductive work behavior originates from stressful work situations, leading to negative emotions among employees (Spector & Fox, 2002). Leadership factors as a prevalent form of stress is a key element affecting the counterproductive work behavior (Holtz & Harold, 2013). For example, ethical leadership is negatively associated with employees’ counterproductive work behavior, and transactional leadership intensifies the connection between workplace stress and adverse employee behaviors. (Yao et al., 2014).
The research on counterproductive work behavior primarily focuses on two aspects: the development of theoretical frameworks and the formation of mechanisms (Sun, 2015). Within the exploration of factors contributing to counterproductive work behavior, one potential area of conflict in multigenerational workplaces is the field of management and leadership styles (Arsenault, 2004). In this particular context, the domain is notably impacted by differences between generations in regards to retention, values, motivation, work style preferences, and perceptions of effective leadership. The central conflict often revolves around what it means to be a leader and the attributes associated with being a good leader (Kraus, 2017). Leadership styles substantially impact the counterproductive work behavior, and the prevailing conflict between Gen Z employees and organizations frequently centers on their preferences for leadership styles. Given the personality traits of Gen Z employees, they typically resist commanding and authoritarian leadership styles, instead favoring leadership characterized by benevolence and moral integrity (Nikolic, 2022).
Based on the literature reviewed above, the following main hypotheses are developed.
H1
Paternalistic leadership significantly impacts Chinese Gen Z employees’ counterproductive work behavior.
H1a
Authoritarian leadership is positively related to Chinese Gen Z employees’ counterproductive work behavior.
H1b
Benevolent leadership is negatively related to Chinese Gen Z employees’ counterproductive work behavior.
H1c
Moral leadership is negatively related to Chinese Gen Z employees’ counterproductive work behavior.
The Mediating Role of Leader Identification
Social identity theory maintains that people classify themselves and others into various social groups, enabling individuals to locate or define themselves in the social environment (Tajfel & Turner, 1979). According to social identity theory, leader identification occurs when employees positively evaluate both the role and personal identity of their leader (Sluss & Ashforth, 2008). Leader identification will prompt employees to align their cognitions of leader with their self-definition and make them hope to meet the leader’s expectations (Johnson, 2010). This theory suggests that leader identification, which refers to how employees define themselves in their relationship with their leaders, is crucial for understanding how leadership styles impact employees' attitudes and behaviors (Walumbwa & Hartnell, 2011). In our study, we hypothesize that Gen Z employees may identify with paternalistic leadership. Building upon the literature discussed above, we propose the following hypothesis:
H2
Paternalistic leadership has a significant impact on leadership identification.
Gen Z employees generally prefer a leadership approach that involves seeking consensus rather than giving commands. They prefer to encourage participation over being autocratic, and value adaptability and flexibility over rigidity and hierarchy. (McCrindle & Fell, 2019). Therefore, authoritarian leadership emphasizes leaders’ authority strict control and subordinates’ unquestioned obedience (Zhang & Xie, 2017) is likely to negatively evaluate authoritarian leaders. By contrast, compared with authoritarian leadership, benevolent and moral leadership typically emphasize care, support, and a focus on morals, which aligns with the values that Gen Z employees themselves often appreciate (Nikolic, 2022). Based on this, we make the following assumptions:
H2a
Authoritarian leadership is negatively related to Chinese Gen Z employees’ leader identification.
H2b
Benevolent leadership is positively related to Chinese Gen Z employees’ leader identification.
H2c
Moral leadership is positively related to Chinese Gen Z employees’ leader identification.
Employees with a strong identification with their leaders are more considerate and loyal to their leaders and organizations (Sluss et al., 2012). They prefer to internalize their leaders’ interests, goals and values; and even change their self-concept to make their values, beliefs and behaviors more like those of leaders (Gu et al., 2015). Employees who strongly identify with their leader are highly inclined to feel a sense of duty to share novel ideas and approaches with them (Liu et al., 2010), they also encourage themselves to aspire to meet the leader’s expectations and engage in behaviors that are advantageous to the leader (Johnson, 2010).Moreover, scholars have proposed that identifying with a leader could lead to a greater likelihood of being affected by the leader and affect their own work behavior (Wang & Rode, 2010). For employees with a high level of leader identification, it is not easy to exhibit the counterproductive work behavior regardless of how the leader treats them. Hence, we suppose that:
H3
Leader identification is negatively related to Chinese Gen Z employees’ counterproductive work behavior.
H4
Leader identification plays a mediating role between paternalistic leadership and Chinese Gen Z employees’ counterproductive work behavior.
H4a
Leader identification mediates the relationship between authoritarian leadership and Chinese Gen Z employees’ counterproductive work behavior.
H4b
Leader identification mediates the relationship between benevolent leadership and Chinese Gen Z employees’ counterproductive work behavior.
H4c
Leader identification mediates the relationship between moral leadership and Chinese Gen Z employees’ counterproductive work behavior.
The Moderating Role of Traditionality
Traditionality refers to organized cognitive attitudes, ideas, value orientations, temperament characteristics, and behavioral wills of individuals in traditional societies (Spreitzer et al., 2005). It describes the individual’s recognition of traditional Confucian ideas such as “following authority, being safe and upright, self-preservation of destiny, filial piety and ancestor worship, and male superiority” (Xiong Chen & Aryee, 2007). Individuals with high traditionality have more recognition of ethics and leadership authority (Farh et al., 2007). High-traditional individuals pay attention to traditional cultural values such as benevolence, righteousness, morality, and self-discipline (Li et al., 2017), which should help improve their sense of leader identification and improve the influence of paternalistic leadership; on the contrary, low-traditional individuals not only do not pay attention to or even reject the ethical values advocated by traditional culture, but also do not fully recognize the authority and status of leaders (Liu et al., 2013), which may mitigate the impact of paternalistic leadership.
Based on Gen Z employee traits, those with higher levels of traditionality tend to exhibit a greater degree of identification with any type of leadership. This implies that regardless of the actions taken by leaders, these employees are inclined to accept them and feel a sense of identification with the hierarchical relationship (Hui et al., 2004). In contrast, employees with lower levels of traditionality tend to have higher expectations of leadership styles. For these individuals, they prefer to collaborate with leaders who encourage participation and adaptability, rather than those who enforce strict hierarchical structures. They are more likely to identify with this open and egalitarian work environment, leading to higher levels of job satisfaction and positivity (Bălan & Vreja, 2018). In this study, we argue that traditionality moderates the relationship between paternalistic leadership and leader identification, therefore, the theoretical assumption is as follows:
H5a
The negative relationship between authoritarian leadership and leader identification is moderated by traditionality, such that it is stronger for lower than for higher levels of traditionality.
H5b
The positive relationship between benevolent leadership and leader identification is moderated by traditionality, such that it is stronger for lower than for higher levels of traditionality.
H5c
The positive relationship between moral leadership and leader identification is moderated by traditionality, such that it is stronger for lower than for higher levels of traditionality
Based on the above discussion, the moderated mediation model of the relationship between paternalistic leadership and the Gen Z employees’ counterproductive work behavior was constructed, as shown in Fig. 1.