Demographic characteristics of health workers
The two district nursing officers (DNOs) for the two districts were recruited as key informants. We interviewed 57 HCWs, the majority were female, 40/57 (70%) and 31/54 (54%) were registered general nurses (RGNs). The median age was 42 years (Q1 = 39; Q3 = 51) and the median years in service was 13 (Q1 = 10; Q3 = 24) (Table 1).
Table 1
Demographic characteristics of health workers in Chipinge and Chimanimani districts, 2019. n = number of healthcare workers.
Variable | Categories | Chimanimani n = 23(%) | Chipinge n = 34(%) | Total n = 57(%) |
Gender | Female | 16(70) | 24(71) | 40(70) |
| Male | 7(30) | 10(29) | 17(30) |
Designation | PCN | 10(43) | 13(38) | 23(40) |
| RGN | 11(48) | 20(59) | 31(54) |
| SCN | 0 | 1(3) | 1(2) |
| Tutor | 2(9) | 0 | 2(4) |
Responsible authority | Government | 3(25) | 3(11) | 6(15) |
| Mission | 2(17) | 4(15) | 6(15) |
| Private | 1(8) | 5(19) | 6(15) |
| Rural district council | 6(50) | 13(48) | 19(49) |
| Town council | 0 | 2(7) | 2(6) |
Years in service | Median years in service (Q1; Q3) | 12 (10;26) | 13 (8;24) | 13 (10;24) |
Age | Median age (Q1; Q3) | 42 (39;50) | 43 (38;51) | 42 (39;51) |
Community Members’ Demographic Characteristics And Aefiss Knowledge
We interviewed 50 community members, the majority were female, 38/50 (76%) and the median age was 33 years (Q1 = 25; Q3 = 43). The majority of the community members, 31/50 (62%), had ever heard about adverse events following immunization and 23/50 (46%) knew at least two symptoms of AEFI. Sixteen out of 50 (32%) knew when to report an AEFI and 13/50 (26%) knew the benefits of getting information on AEFI prior to receiving vaccines. The overall knowledge level of the community members was rated as poor as 27/50 (54%) answered at least one question correctly. Community members that knew of someone who had experienced an AEFI during the campaign were 6/50 (12%). All of them experienced mild symptoms and none of them reported to the health facility (Table 2).
Table 2
Community knowledge on AEFI surveillance system, Chipinge and Chimanimani districts, 2019. n = number of community members interviewed.
Variable | Frequency n = 50 | Percentage % |
Ever heard of AEFI | 31 | 62 |
Nurse explained during immunization | 23 | 46 |
When to return to the clinic if an AEFI occurred | 16 | 32 |
Knew someone who had an AEFI during the OCV campaigns | 6 | 12 |
Knowledge Levels Of Health Workers On Aefiss
Table 3 shows that 33/57 (58%) HCWs knew the target group for the OCV, 27/57 (47%) knew at least two presenting symptoms, 6/57 (11%) knew that symptoms experienced within 14 days of receiving OCV were considered an AEFI, 22/57 (39%) knew that five reporting forms were filled in at the facility, 26/57 (46%) knew that the AEFI were reported immediately and 55/57 (96%) knew the correct reporting channel. The overall rating of health workers’ knowledge was fair with 31/57 (54%) answering three to four questions correctly.
Table 3
Knowledge levels of healthcare workers on AEFI surveillance system, Chimanimani and Chipinge, 2019. n = number of healthcare workers interviewed.
Variable | Frequency n = 57 | Percentage % |
Target group for the OCV AEFI | 33 | 58 |
At least two presenting symptoms | 27 | 47 |
Symptoms were considered as an AEFI within 14 days of receiving OCV | 6 | 11 |
Five reporting forms were filled in | 22 | 39 |
AEFI were supposed to be reported immediately | 26 | 46 |
Reporting channel | 55 | 96 |
Simplicity
The AEFISS was integrated with expanded programme on immunization (EPI) disease surveillance system. Nurses who had ever filled in a reporting form were 16/57 (28%). Of these 16, the majority 15/16 reported that the forms were easy to complete, half 8/16 took less than 10 minutes to complete the form. The majority 10/16 completed history taking between 10 and 20 minutes, 3/16 took more than 40 minutes to complete history taking and 7/16 required special training on how to complete the forms (Table 4).
Table 4
Simplicity of the AEFI surveillance system, Chimanimani and Chipinge, 2019. n = number of healthcare workers who once completed reporting forms.
Variable | | Frequency n = 16 |
Easy to complete | | 15 |
Time taken to fill in the forms | < 10 minutes | 8 |
| Between 10 to 20 minutes | 4 |
| Between 20 to 40 minutes | 3 |
| > 40 minutes | 1 |
Required special training | | 3 |
Stability
HCWs that were trained on AEFISS were 26/57 (46%). Table 5 shows that reporting forms were available at 31/39 (79%) facilities and 16/39 (41%) had the case definitions displayed on the walls. Functional phones were available at 27/39 (69%) facilities and 52/57 (91%) HCWs mainly used personal cell-phones to notify the next level due to unavailability of airtime and non-functionality of phones at facilities. Majority of the facilities, 24/39 (62%), did not have functional vehicles and they relied on public transport.
Table 5
Heath facility AEFI system stability, Chimanimani and Chipinge, 2019. n = number of health facilities visited.
Variable | Chimanimani n = 12 (%) | Chipinge n = 27 (%) | Total n = 39 (%) |
Reporting forms | 11 (92) | 20 (74) | 31 (79) |
Displayed standard case definitions | 2 (17) | 14 (52) | 16 (41) |
Working phone | 10 (83) | 17 (63) | 27 (69) |
Functional vehicles | 3 (25) | 12 (44) | 15 (38) |
Data Quality
From 01/01/2019 to 31/12/2019, six AEFI were recorded, three in each district. The information on all the forms was legible. Four out of the reported six cases had 100% completeness, one was 60% complete and the other one was 40% complete. The overall completeness was at 83%, was rated as good (Table 6).
Table 6
Data quality for reported AEFI cases, Chimanimani and Chipinge, 2019. n = number of reporting forms completed.
Section | Completeness n = 6 | Percentage % |
Demographics | 6 | 100 |
Facility information | 6 | 100 |
Type of AEFI | 5 | 83 |
Treatment given | 4 | 67 |
Outcome | 4 | 67 |
Overall completeness | | 83 |
Timeliness
Five, of the six cases, were notified immediately to the DNO, the other case had not been reported to the district even by the time of the study. The province was notified of 4/6 cases in less than 24 hours. The overall timeliness was 75%, which was rated as fair. All the facilities that reported adverse events received feedback from the national level.
Sensitivity
The calculated system’s sensitivity during the OCV campaign was 3%, hence the system had a low sensitivity.
Reasons For Under-reporting
Nine out of 57 (16%) HCWs reported that most of the adverse events were mild and the nurses would manage the symptoms and reassure clients without reporting. One HCW stated that, ‘the adverse events were nothing compared to the devastating effects of Cyclone Idai, hence people worried more about getting a place to sleep than reporting nausea and abdominal pains that were self-resolving’. Respondents from the community also agreed that the effects were mild and did not warrant returning to the clinic for reporting.
Six community members out of 50 (12%) reported that HCWs only emphasized on the vaccine-benefits during the campaigns. These reports, including fear of being blamed for causing adverse events by HCWs, were also supported by the key informants as the reasons for under reporting.