We investigated the utility of the PARIHS framework in the context of neonatal and postnatal wards in five Chinese hospitals and summarized the factors that contributed to successful implementation of an EBI in China’s hospital setting. We used the introduction of KMC to these hospitals as an EBI example and analyzed qualitative data according to the PHARIS framework. The organizational culture and structure of Chinese hospitals differs from hospitals in other countries, therefore the results of our study not only provide practical recommendations for the implementation of EBIs in China, but add to the global literature on use of the PARIHS framework and how the process for successful EBI implementation could differ according to settings.
Factors perceived to have a strong effect
Participants reported clinical experience to be an important source of evidence with a strong effect on EBI implementation in China. Despite robust global evidence of KMC’s benefits, medical staff were hesitant prior to implementation due to safety concerns and organizational resistance to change, partially because the studies had not taken place in China. Initial small-scale implementation of KMC built their confidence as they observed no negative side-effects and so expanded their practice. The experience of providing KMC services effectively reinforced implementation. This finding is similar to that of another study which found that nurses working in NICUs in China practiced developmental care based on their clinical experience rather than their educational experience [15].
Context including leadership, culture and evaluation are important factors in the implementation of EBIs. In China the context of implementation differs from Western countries specifically the sub-elements of leadership and culture, Chinese public hospitals use internal and centralized forms of control [11, 16], with hierarchical top-down management systems. Nurses work in a hierarchical system within a culture of obedience to clinical authorities, therefore successful implementation of EBIs is only possible when the managerial-level embraces evidence and takes action [3, 17]. Full support from hospital management such as head nurses makes it easier to allocate resources, provide training, define roles and responsibilities and foster communication and engagement among the entire clinical team [18–20], activities essential to implementing EBIs and emphasized by participants in our study.
Study participants considered the culture of multidisciplinary teamwork between obstetric and pediatric departments, and doctors and nurses to have had a strongly positive effect on KMC implementation. Close communication and collaboration between teams enabled timely reflection and sharing of problems and experiences during implementation, and made the implementation process more effective, similar findings were found in a study of cardiovascular care in Chinese hospitals [19]. This multidisciplinary approach was emphasized in other studies of neonatal EBI implementation including family centered care and developmental care [15, 21] the importance of multidisciplinary teamwork is not unique to China and can be found in other studies [22, 23].
Our study suggests that monitoring and evaluation play a key role in EBI implementation. Hospitals regularly collected data for formal audit (as opposed to informal analysis under “clinical experience”) and positive feedback from the audit acted as a driving force to promote further scale-up of KMC, and this is similar to the findings of others [24].
Participants reported that head nurses or their equivalents in each hospital assumed the role of EBI implementation facilitator they were deemed to be appropriate choices as facilitator. Their purpose was task-focused and included addressing operational issues such as training, resource management, policies formulation, data audit and evaluation, alongside “softer” issues e.g. creating and supporting peer learning and enabling multi-disciplinary teamwork. The combination and balance of different roles played by the facilitator to enable EBI has been reported in other settings and is listed in the PARIHS framework [8, 25]. In our setting, it was felt important to have a facilitator who is a hybrid clinical manager with good organizational knowledge, capable of exerting influence upwards, seeking senior leadership agreement, and promoting EBIs downwards to frontline staff, other studies had similar findings [26, 27]. Our findings suggest that identifying and supporting hybrid mid-level managers to facilitate EBI implementation has a strong positive effect on roll-out.
Factors perceived to have a moderate effect
We categorized international expert training, published literature, international exchange visits as external evidence, because these were all based on information external to the Chinese context. Since KMC’s introduction is relatively recent in China there is a lack of evidence on KMC generated in China or in the Chinese language. Evidence from other countries was important for initial awareness raising about KMC. However, the intake of evidence rarely happen in its original form, and medical staff usually adapt the original guidelines or research findings to suit the particular situation, i.e. “tinkering” [28]. Participants suggested that experience from other countries cannot be fully applied to the situation within Chinese hospitals due to differing norms and ward setup, meaning that guidelines and protocols suitable for China need to be developed. Training from international experts seemed to be more conducive to the introduction of an intervention than other forms of external evidence. Medical staff preferred formal training to aid understanding of guidelines and documents and expressed interest in interacting with colleagues at higher levels during training. We believe external sources of evidence are most helpful when EBIs are new to a country and expertise cannot be found nationally, organizations should actively search for opportunities using external evidence to “expose” staff to EBIs in the initial phases of roll-out.
Many studies emphasis adequate resources as an important factor in intervention implementation [17, 18, 29]. While medical staff in our study mentioned less than desirable resources, we found that KMC could be implemented on a small scale through facilitation support with existing or limited additional resources, however resource limitations could be a barrier for further scale-up. According to the PARIHS framework, the relationship between available resources and implementation of EBIs is not straightforward, and resources need to be appropriately allocated and managed in order to influence the implementation process positively. Additionally, the focus on resources should not be at the expense of relationships, culture, and ways of working as all are needed for a holistic approach to implementation [20].
Factors perceived to have a weak effect
Evidence from national research was not mentioned as having a strong effect on implementation, however this could be because at the time of data collection national research was in progress and results were not yet available, to compensate for the lack of national research medical staff used informal small-scale data analysis to gain evidence about KMC.
Participants reported that they had received positive feedback from parents since the implementation of KMC and that patient preferences influence implementation on an individual basis, however patient preference was not considered an important factor in decision-making for ward/unit-level implementation. The reasons for this are unclear, it could be due to the prevailing culture in China with patients generally hesitant to participate in decision-making or power sharing [30] and doctors often unaware of their patients perspectives [31]. More research is needed in China to understand patient preference and experience, clinician’s perception of patient preference and how both these factors could contribute to better implementation of EBIs.
Methodological considerations
The PARIHS framework has been widely used as an organizing or conceptual framework to help explain and predict why the implementation of EBIs is or is not successful. There has been criticism of the framework including the lack of evidence from prospective implementation studies on its effectiveness, its focus on the facilitation role rather than the facilitation process and a lack of detail around its theoretical foundations. A revised-PARIHS framework was developed with more constructs and over 30 characteristics [28]. In our study, we used the original PARIHS framework as it has been widely used and has clearly defined constructs, sub-elements, and rating criteria (the i-PARIHS framework lacks a rating criteria) and better fits with our objective of identifying the factors with a strong effect on EBI implementation. We used PARIHS as a guiding theory and added open coding during data analysis to capture emerging themes that did not fit the original framework. For example, we included “external evidence” and “resources” as two additional sub-elements under the constructs of evidence and context, respectively. We believe this approach addresses some of the critiques to the PARIHS framework and can better highlight the most important influencing factors in the Chinese context.
Regarding the utility of the original PARIHS framework in the Chinese context, we found that the proposed rating criteria was not always applicable to our setting. For example, the original rating for “culture” rated “task-driven organization” as weak/low. Considering the organizational culture in China we do not believe a task-oriented approach is detrimental to the implementation of EBIs in China. We recommend that researchers adapt the rating criteria to suit their situation when attempting to rate the sub-elements.
Several limitations should be considered when interpreting our results. We used KMC as an example of an EBI with which to test the utility of PARIHS to China, yet KMC is a unique intervention with its own characteristics that may affect the success of implementation. NICUs and postnatal wards also have differences when compared to other wards. Therefore whilst our findings are useful for others intending to introduce and roll-out EBIs in China, the generalizability of our findings especially to other areas of care needs to be considered. Additionally, we conducted our interviews in late 2018, 7–8 months into the formal pilot of KMC implementation, though the pre-implementation stages (creating awareness, committing to implement and preparing to implement) [32] had started in 2014. While we had evidence at the time of interview that approximately 20% of preterms were receiving KMC each month in all participating hospitals (unpublished data), we did not have evidence of KMC being fully integrated into routine practice or of its sustainability for example, hospital records suggest that provision of KMC stopped during the COVID-19 outbreak as an infection prevention measure and has now been resumed. We assessed the utility of PAHRIS at a specific stage of implementation and important elements of EBI implementation relevant to sustainability may not be captured in our analysis.
Recommendation
Our results can be used to inform medical staff, program managers and policy makers planning the introduction and implementation of EBIs in Chinese hospitals. Our findings may also be of interest to policy-makers in countries with a similar socio-cultural background especially those in other Asian countries. We recommend the following strategies be utilized when implementing EBIs:
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Identify and support hybrid mid-level managers (head nurses, team leads, senior clinicians or nurses) to facilitate EBI implementation.
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Secure senior leadership and organizational authorities’ commitment and support for EBI implementation early in the implementation process.
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Use external evidence such as trainings provided by international experts, published literature and exchange visits to raise awareness and expose medical staff to existing evidence and practice when expertise in the intervention does not exist in country.
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Contextually adapt international protocols and/or guidelines at national and local level to suit the implementation setting.
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Promote effective multi-disciplinary team collaboration and communication, encouraging clinical experience sharing.
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Conduct continuous monitoring, evaluation, supervision, and feedback on EBI implementation on a regular basis.