In the following we present the key learning obtained from the phased methodology above and a final intervention model derived through the synthesis of the evidence, and views of stakeholder and expert practitioners. We report in turn on:
- Parent and practitioner views on the need for an intervention
- Acceptable target behaviours, contexts and intervention techniques
- Barriers and enablers to the identified behaviours across families,
- Intervention functions and policy categories
- Key characteristics required for acceptable, equitable and practicable intervention delivery
- The final intervention model.
Parent and practitioner views on the need for an intervention
Using a normalisation framework, the data from practitioners suggested then the PHE SLC ‘train the trainer’ program was supporting practitioners to do the work of coherence/sense-making and participation/engagement which is required to embed speech, language, and communication interventions into practices at the 2-2½ year old review. That is, practitioners had an appetite and indeed an enthusiasm to complete this work, see it is aligning with their role and skills and had ‘bought in’ to delivering interventions to support child language development. However, we found that the next step of enacting the intervention was difficult for practitioners. They were not sure precisely how to deliver support to families and discussions of the potential provision of concrete resources was welcomed.
Prac-WS7: “except we don’t have anything specific do we to show, that’s the thing. There’s nothing that I’m going to go back and I’m going to go in and I’m going to show this because that is what we do. There’s nothing set in stone that that’s what we use, is there? I think that’s probably a big problem because people are going back in, there’s not a definite this is a route we need to follow, is there really?”
Parents also articulated an appetite and a need for an intervention at this point in the SLC pathway. They expressed a drive to ‘get started’ and a feeling of helplessness, frustration and anger if they felt that nothing was happening and their concerns were going unheard. They wanted to feel that they could take action that would help their child.
P-C-WS5: “because…you feel like something is happening which psychologically is good rather than, “We’ll wait a year and she’ll probably start speaking….You can be proactive and do things.”
P-C-WS2: “When they did his two year one, they didn’t say, “Come back in four weeks or two weeks,” it was eight months so in that eight months we could have got something started rather than making us just leave it this late”.
They emphasised however that the place in the SLC pathway would need to be clear. It must not introduce delays in referring children with severe difficulties and/or broader developmental concerns to SLTs and/or paediatricians/psychologists/audiologists. Rather it should allow those families to begin supporting their child immediately whilst waiting for specialist assessment if that were the appropriate next step.
P-C-W5:” As long as it’s made perfectly clear to them that they just can’t be left flailing around for two or three years like they have been……And listen to parents because they know if something is wrong.”
Acceptable target behaviours, contexts and intervention techniques
Behaviours
Discussions highlighted that parents and practitioners preferred an approach which would allow them to integrate any new behaviours into their everyday routine, rather than as an additional activity. Practitioners felt that the contingent responsive interaction behaviours (see Table 4) aligned well with their current practice, underlying philosophy and the messages which they provide at other reviews.
Prac-WS4: “It has to come with their own life and the way they are and how is that going to integrate into to their lifestyle so they can make the changes”
Prac-WS1: “it because part of your flow of conversation rather than being told what to do. We talk about responsive feeding, we talk about responsive parenting. That word responsive comes in, so if we respond to their communication and early communication cues…”
There were also substantial differences across parents in which responsive behaviours they felt they needed/wanted to try to do more frequently indicating the need for a tailored approach for individual families. It was also important that any goal was perceived to be focussed and manageable.
Prac-WS4: I think it feels big….it needs to be broken down
Prac-WS4: “But it’s about choosing one or two things and not too many things…I think giving them too much and bombarding them with too many things…”
Prac-WS1: “it’s something they already do, and you’re not asking them to do too much. They’re not overwhelmed.”
Contexts
Importantly, jumping too quickly to a specific context within which to practise these behaviours, risked alienating families. For example, when considering shared book-reading interventions families reported multiple ways in which this context could cause problems. This included parent/caregivers’ perception that it suggested that they might not know book reading was a good idea, which felt patronising, or that they did not do enough book reading, which felt judgemental.
P-CWS1: “I’d be quite offended because I read a lot with my kids. We had this and they said, “Mum, you need to read with them.” I read with them quite a lot. I do at least four books on a night …. Then they’re saying, “Read with them. That’s why he doesn’t, you just have to read…. Yes, like it’s our fault”
Furthermore, if book reading felt too difficult for the parent/carer either because the child wasn’t ready or they themselves had some literacy difficulties this would likely feel too difficult and that it was setting them up to fail.
P-C-WS1: “Everything needs to be the way Danny[1] likes. If I want to read a book to Danny, no, because he wants another book. If you’re reading a book to Danny, he’s like, “That’s enough.” He has enough with the book so it’s just like…I don’t want to be shouting all the time, “Danny Sit down, Danny.” I’m like, “You know what? I’m just going to let Danny when he wants it,” because I don’t want to frustrate him”
P-C-WS1: “So to be honest, I’m not very good at reading books but my husband has a little bit more patience with the language because it’s not my language so for me to read, I need to take… a lot of times.”
Whilst other parents would very much welcome support with how to share books with their child
P-C-WS2: “I’m not so creative so maybe if we got a sheet with questions on it, that would help a bit more”
It was clear that different families needed and preferred different contexts to practice the chosen intervention behaviours
P-C-WS5: “ I just built it into my day all the time really at the moment, when we had a moment….I just worked it in wherever we were.”
“On the flip side, for me, having multiple children I wouldn’t be able to work it into my daily because it’s just mental sometimes….but for me, this would be brilliant because I would go, “Actually yes, I do need to find a time in my day to focus and that will be my time. That will be when the others are in the bath, dad is bathing them. He can bath Ella and Jack and I will sit on the sofa with Archie.”
Prac-WS4: “I think it’s the time when they are together that is the critical time. It’s making the most of that together time”
Techniques
In terms of intervention techniques extracted from previous research and discussed in the workshops (Table 4), most were felt to be acceptable if their implementation could be adjusted to the particular family’s context, if explained appropriately, and if delivered in the context of a relationship of trust between the parent/caregiver and the practitioner. The exceptions (techniques which were considered not acceptable) included the parent/caregiver being videoed by the practitioner, the use of a ‘language fit bit’ which records how much the parent says to the child and gives a daily report, and teaching another family member how to be a responsive communicator. The former two bringing with them a power dynamic which was not welcomed by many families and a sense of being ‘surveilled’ and the latter raising significant difficulties with respect to family dynamics and difference of opinion as to how best to parent between partners and across generations.
Barriers and Enablers,
The work above identified the target behaviour for the intervention: parents/caregivers increasing the frequency of use of one or more of set of responsive interaction behaviors. The barriers and enablers to the use of responsive interaction language promoting behaviours in the home identified in Stage 4 were synthesised and summarised. They are presented in Table 6 and are expressed positively, as enablers. Barriers identified were the absence of or difficulties with these factors.
Intervention functions and policy categories
The main relevant intervention functions identified are also listed in Table 6 and were Training, Enablement, Modelling, Persuasion. The main policy categories (i.e. platform/mechanisms for delivery) are also identified.
Key intervention characteristics necessary for success
The importance of tailoring
The findings above suggest that both the targeted behaviour and the context within which the family will choose to practice it need to be tailored to the individual family’s context and preferences for them to engage with the intervention. Without this tailoring there is a risk of an intervention not being manageable for the family and also of making them feel judged, patronised and/or set up to fail.
The importance of practitioners’ language and communication
It is difficult to overstate the importance of the specific language used by practitioners to talk about children’s difficulties, and what parents/caregivers could do to help support their child. Indeed it appeared that no behaviour or context was universally unacceptable as long as the language used avoided implications of blame and judgement and invited the parent/caregiver in as an equal in a process of shared decision-making and goal setting. In this way the appropriate target behaviour and context for the specific family can be agreed.
If not carefully presented, advice can elicit strong negative feelings
P-C WS3 : “might have thrown something at her to be honest”
P-C WS3: “you’ve done everything and you’ve read every book, every audio book and every study you can find online and someone says, “Have you tried talking to your child?” you just go, “I’m either going to breathe or lose it so I’m just going to go.”
Experienced and skilled practitioners invite parent/caregivers to express preferences, try new behaviours and feedback and problem solve together.
Prac-WS7: “it’s very much like they feel that you’re going in there to tell them they’re doing it wrong. It’s not about that. It’s about them learning the best way for them to do it themselves, isn’t it really.”
P-C-WS3: I think if she’d said, “I’m sure you’re doing a brilliant job but here’s a couple of things you might not have thought about. You could just have a look at this list, it might give you a couple of pointers,” rather than, “Right, well this is what you’ve got to be doing to make your child speak. Do you speak to your child?”
P-C-WS3: “I think a dialogue rather than just being told. A dialogue is good”
It is vital to note that if the necessary trust and therapeutic alliance are not built at this stage then continued engagement with the intervention and therefore its success are extremely unlikely.
The importance of modelling
The important role of modelling responsive interaction by the practitioner with the child attending the review was identified by both practitioners and parents. And seem to fulfil a number of functions:
Demonstrating the behaviour in a non-judgemental non-threatening manner
P-C-WS3: Well I found it useful being shown, not being dictated to but being shown and not in, “I’m now going to show you how to talk to your child,” but more just doing it naturally. You think, “Oh.” I found that really useful……… I think when you’re being told this is what you’ve got to do but when you see it and you see the way the child engages with it, you see how it works, whereas when you’re just being told, “Do this, do this,” I don’t know, you’re butting your head against it a bit and you’re feeling a bit just shouted at.
Demonstrating the value of specific responsive interaction behaviours and the potential for the child to engage and benefit from those behaviours
Prac-WS7: “We model a lot of those kind of behaviours in the visit with the parents themselves but also with the children and then they see the child responding. Then they’re building their confidence up to do that themselves as well.”
Prac-WS7: “I’ve had that opportunity to get down on the floor and just model. I can see the difference.”
P-C-WS3: But I think what was an amazing light bulb moment for me is when I saw the speech and language person speaking to Gemma, engaging and doing things and she was engaging back. It was amazing, “Oh, that happened.”
Promoting the parent/caregiver’s trust in the practitioner
This emerged through a number of mechanisms: demonstrating skills in engaging with their child, ensuring any advice given was informed by the individual child’s temperament and developmental level and needs, and problem solving together about how to support the individual child.
The importance of alliance and trust between parent/caregiver and practitioner
As identified with respect to the importance of practitioner language, relationships of trust between practitioner and parent/caregiver were vital. Demonstrating interest, engagement, and expertise in interaction with the child at the review, also facilitated trust. As does a communication style which invites partnership, dialogue and shared decision-making. An additional factor which facilitated alliance and trust was continuity of support with the same practitioner supporting the family over an extended period of time.
P-C-WS5: “because the number of times I’ve told my daughter’s story”
Continuity was also seen as being important in supporting practitioners to make correct judgements as to the barriers and enablers which might exist for a family’s ability to engage in responsive interaction and so to choose the level of support required.
The importance of attractive and motivating resources
The number of information sources and media which compete for parents’ attention was mentioned a number of times. Practitioners identified the need therefore to design any messaging and intervention resources in a way which would capture the attention of parents and motivate them to engage.
The importance of inclusiveness and accessibility
Practitioners emphasised that any resources developed must be accessible and inclusive in a number of ways. They must
- be ‘relatable’ and represent the range of families served by HV teams in England
- require minimal literacy levels
- be readily adapted to languages other than English
- designed to take account of the range of digital inequalities
Practitioners commented on how effective they found a number of visual resources they use in other aspects of their practice. These included the use of video, attractive visual resources, ‘cue cards’, and visual reminders.
The importance of fit with current services
It was clear from discussions that the intervention model would need to fit into current service provision both in terms of HV team models of care, early childhood education and care provision and onward referral pathways for it to be practicable and acceptable.
The Proposed Intervention.
The proposed intervention aims to empower families to act to support their child as soon as the risk of SLCN is identified. The opportunity for parents/caregivers to be proactive and to feel they have agency in being able to support their child was important to families. This was reported to reduce their sense of helplessness and anxiety and has been shown to be vital for the development and maintenance of family engagement for any subsequent interventions [36]. It also aims to ensure all children and families receive tailored guidance to ensure equity of access to current best evidence regarding how to support their child’s language development. The intervention does not replace local SLCN pathways but rather is designed to become coordinated with and integrated into them. It also does not replace referral to Speech and Language Therapy support. It is essential that children continue to be referred for support by SLTs and other professionals where they meet local criteria for referral and receive enhanced support in their early years settings as appropriate.
The intervention model and its components
The overall goal of the intervention is to increase parents/ caregivers’ use of specific responsive interaction behaviours for 10 – 15 minutes per day in a specific context, which suits the family’s resources and constraints and is part of their usual daily routine.
All families receive one of three levels of support and links to a universal media and social media campaign (i.e. resources already published or under development by the Best Start in Life program: ‘Hungry Little Minds’ [73] and ‘Tiny Happy People’[74]). Two optional additional support packages may also be offered. Which level families receive and whether or not the optional additional support is offered is determined by the outcome from the ELIM-I measure (developed as part of this study and reported elsewhere) and also practitioner judgement as to the assets and challenges for the family and the barriers and enablers to accessing the intervention: a judgement which is guided by resources and training based on the COM-B model and Theoretical Domains Frameworks [42, 43] (see below).
Level 1: Children with no identified risk
We recommend that all families are signposted to available resources, which provide guidance as to how to support children’s language development. We recommend the framing of this review as a time to talk about setting the foundations for the child’s learning aligning with the Healthy Child Programme and the PHE priority for the Best Start in Life [15] and the HCP modernisation programme [75].
The universal provision of accessible information based on current knowledge of child language at this review is important to ensure all children reach their full potential. Parent/caregivers’ perception of the value of the 2-2½ year review and their subsequent engagement with services is partly influenced by whether they learn something new at that appointment [23]. Importantly, we know that trajectories of language development can be unstable and unpredictable between 2 and 4 years of age and some children who appear to be developing well at 2 years may develop language difficulties later [23]. By ensuring all families are provided with appropriate resources to support them to provide an enriching language environment we therefore provide a ‘safety net’ for those who may not be identified at this review. Taking a universal rather than targeted approach brings an additional advantage. Targeted selective approaches identify particular groups who are more likely than others to develop a particular condition and offer the intervention to them. In the case of language interventions, this is usually families living with social disadvantage. Such approaches carry the risk of unintentional stigmatisation and consequential disengagement of targeted groups [76]. This can be avoided where families see that the support is universally offered albeit with varying intensity according to need.
Level 2: Children with identified risk –self-directed approach
This level of support is for children identified as being at risk of SLCN using the ELIM and where practitioners judge there are few barriers to the targeted behaviour change. Where barriers do exist, the practitioner judges they mainly relate to the Capabilities category of the COM-B model (green shading Table 7). If the child meets the criteria for SLT referral for the local pathway then this should be actioned in addition to the following steps:
- Practitioners discuss the need to support their child’s language development and the nature of responsive interaction. Language is carefully chosen which promotes the building of trust and engagement and avoids implications of blame or judgement (see materials below).
- Applying principles of shared decision making and strategies to promote trust and engagement, practitioners support families to
- choose a responsive interaction behaviour which they would like to try to do more often
- identify the context and times in the day when they will be able to try this for 10 – 15 minutes – their ‘Together Time’.
- record their chosen goal and ‘Together Time’
- Discuss their preferred method for being reminded to try this every day – e.g. using a paper diary, a reminder on their phone, a text message from an automated texting system etc.
- Discuss their preferred option for reflecting regularly on how things are going – e.g. using a paper diary, making audio recorded notes on their phone, texting their HV team.
- Engage with modelling, review and reflection activities – e.g. encourage families to look on the ‘Tiny Happy People’ website for example videos of their chosen goals and to note what the parent/caregiver on those videos did well to support their child and/or to think of other things they could have done to increase their responsiveness.
- Engage with motivational materials – provide a list of web resources which the parent/caregiver can explore which provide motivational information about why responsive interaction is so important and modelling that it can be a fun way to connect with their child. If this feels like too much information for the family, consider sending a link to each web resource weekly through an automated texting system.
- The family then independently follow the programme over 2 – 3 months.
- Review - after an agreed period contact the family to ask if they wish to meet with the practitioner to choose a new goal, troubleshoot any issues with their chosen goal or check on their child’s progress.
Level 3: Children with identified risk – coaching approach with additional practitioner support
This pathway is for children identified as potentially being at risk of SLCN using the ELIM and where practitioners judge there are a number of barriers to the targeted behaviour change, particularly in the Motivation and/or Opportunity categories of the COM-B model (see Table 7). This level uses similar approaches as level 2 above but with additional face-to-face support from the practitioner to tackle motivation and opportunity barriers to change and offer more support for knowledge and skills development where necessary. It is comprised of the following steps
- support families to
- choose a responsive interaction behaviour which they would like to try to do more often
- identify the times in the day when they will be able to try this for 10 – 15 minutes – their ‘Together Time’
- record their goal and agree a schedule for visits to work together on this goal.
- At subsequent visits, watch a video with parent/carer showing families trying out the chosen responsive behaviours in the chosen together time. Support reflection about what the families on the video did well and what else they could have tried.
- Model the behaviour with the child – e.g. “shall we try out getting down to his level? I will go first – let’s play with his favourite toys and I am going to see if I can get down to his level”
- Encourage the parent to join in the play if they feel comfortable.
- Ask them to reflect on whether they think the chosen behaviour had an effect on how their child interacted
- If the parent/carer was confident enough to try the behaviour ask them how that felt.
- Set a goal for the following week and use a paper diary to record it and set reminders.
- Repeat the above weekly until the parent/carer is confident they are integrating the behaviour in their daily routines
- Judge whether to continue coaching with a new responsive interaction goal or suggest parent/carer chooses a new goal and works on it independently
- Agree when and how you will check in with the family and review the child’s progress
Optional additional support package 1 – access to Early Years settings/social support
An optional additional support package should be offered to families with barriers to behaviour change identified with respect to social opportunities and physical resources necessary for those social opportunities (see Table 6). There was substantial variation across sites as to the accessibility of sources of social support for families, such as parent and toddler groups, and opportunities for early education and care (ECEC). Barriers to access included transport in more rural communities, recent reduction in local authority provision, and confidence to attend, particularly for more socially disadvantaged families, families who had concerns about their child’s behaviour and those from minority ethnic groups. The financial support for paid childcare hours is also often difficult for families to navigate with some not being sure of how to access this. These social opportunities are a necessary component for many families to increase their use of the targeted responsive interaction behaviour.
Design and delivery of a support packages to facilitate access to social opportunities will require knowledge regarding local provision and the community assets and resources, which can be mobilised. Action by the practitioner alone is not sufficient if local provision is not accessible to all families. We recommend local co-design of these optional support packages to identify barriers and enable access to parent and toddler groups and early years settings for those families who need it. Co-design work should involve all agencies involved with early years provision, those practitioners who signpost families to them and parents/caregivers.
Optional additional support package 2 – access to age-appropriate books and play materials
The responsive interaction behaviours targeted in this intervention do not require the provision of any specific play materials or toys. Indeed the goal of the intervention is to support families to integrate responsive interaction into their usual daily routines. In general, no additional toys or children’s books are likely to be required. However in some cases, where the family identifies ‘playing with toys’ or ‘sharing books’ as their preferred ‘together time’ and where the family resources are extremely limited, practitioners should consider a support package to address access to toys and books. This may involve support to access toy libraries and the local library. As in the case of ECEC provision, many barriers to access to these resources exist. We recommend local co-design of support packages to identify barriers and enable access to local libraries and toy libraries for families who need this support: those with physical opportunity barriers (see Table 6). In addition, we recommend the development of resources to support families to use everyday materials available at home to develop play and language.
Media and Social Media Campaign
Existing social media resources from the ‘Hungry Little Minds’ and ‘Tiny Happy People’ [33, 74] campaigns align closely to this intervention model. There was, however, a sense of being overwhelmed from some practitioners we spoke to in terms of the range and sheer volume of materials whilst others were not aware of the Tiny Happy People campaign. There was an identified need from practitioners for help to navigate the resources and identify which might be best for which purposes. Both parents and practitioners suggested many families will not seek this information out and, in some cases, may be uncomfortable with a perceived ‘educational’ tone. The use of a range of social media platforms and active campaigns were suggested as being necessary if these messages are to reach all families of young children. We therefore recommend ‘joining up’ of this intervention with existing resources and social media campaigns so that the materials developed in this intervention clearly signpost to the high-quality resources being developed.
The steps in intervention delivery:
- Step 1: Preparation
- Step 2: Decide on the need for intervention and/or onward referral
- Step 3: Choose intervention level
- Step 4: Choose a responsive behaviour to do more often
- Step 5: Choose the context in which to practice the behaviour for 10 – 15 mins daily
- Step 6: Deliver tailored support
- Step 7: Offer optional additional support
Step 1 focusses on the preparation, which is necessary for successful shared decision-making and engagement [54, 77]. In order to address power imbalances in the practitioner – parent/caregiver relationship [28] and ‘activate’ the parent/caregiver [78] preparatory materials are needed which welcome and value the parent/caregivers knowledge about their child, establish the focus of the review [77] and encourage the parent/caregiver to arrive with questions and reflections. Step 2 is essential in mobilising and motivating action by the parent/caregiver and creating practitioner-parent/caregiver alliance [36]. Steps 3 – 5 focus on shared decision-making and goal setting. Steps 6 and 7 relate to intervention delivery. Steps 1 - 5 of this model require a holistic approach to both child and parent health and wellbeing and knowledge of the family and so we recommend that the HV take the lead at these stages. Steps 6 and 7 could involve a more mixed model with skill mix in HV teams or EYPs in early years settings delivering the tailored support and/or the optional additional support packages in consultation with the HV team. Level 3 could also involve Speech and Language Therapy services either directly or as advisors to the practitioners delivering the coaching model, depending on the configuration of the local SLCN pathway. This should be negotiated and discussed as part of the local co-design work we recommend above which will be required to develop implementation and sustainability plans for integration into local service delivery context. We recommend that for implementation and maintenance of this programme of work that an integrated team of HVs, SLTs and Early Years leads is convened and maintained to steer its introduction and safeguard its sustainability.
The proposed procedures, content and materials of each intervention stage including recommendations regarding the language to use and methods of presentation, are described in detail in Supplementary Materials 2.
[1] All names in quotes are pseudonyms