Introducing the COVID-19 vaccines was the largest simultaneous vaccine deployment initiative in history. As such, the global immunization community needed mechanisms to access real-time normative guidance and implementation examples. The Access to COVID-19 Tools (ACT) Accelerator’s Country Readiness and Delivery workstream (CRD) developed resources to support countries in preparing for and implementing COVID-19 vaccination at scale. These included three self-paced Massive Open Online Courses (MOOCs) available through the OpenWHO platform and accompanying job aides to support health workers and immunization professionals in deploying and administering the vaccines.
While the MOOCs and job aides were well-received by the global, national, sub-national, regional participants, they requested interactive training to support their preparation for COVID-19 vaccine deployment. In response, the WHO collaborated with Project ECHO, TechNet-21, UNICEF, the Sabin Institute’s Boost community, and the COVID-19 Vaccine Equity Project to develop the COVID-19 Vaccination: Building Global Capacity virtual learning initiative. Implemented between 9 February 2021 and 15 June 2021, the aim was to reach a global audience, with a particular focus on supporting immunization focal points in low- and middle-income settings.
The initiative leveraged Project ECHO’s nearly 20 years of experience using a virtual, case-based, “community of practice” approach to promote real-time, peer-to-peer learning among health workers and public health practitioners. The Project ECHO learning model promotes clinical and public health collaborative learning using videoconferencing in an “all teach, all learn” approach on a regional, national, or international scale. This model has been used to improve care and outcomes for chronic and acute health conditions; it has also supported the COVID-19 and other emergency public health responses globally.[1] [2] [3] [4] [5] [6] [7] [8] [9]
The COVID-19 Vaccination: Building Global Capacity initiative included virtual engagement between technical experts and participants using a multipoint videoconferencing platform, with real-time polling, chat, and Q&A functions, in addition to instant messaging group communication and discussion fora in English and French on TechNet-21, a virtual global network of immunization providers. The aim was to create a learning ecosystem of real-time and asynchronous peer-to-peer learning networks through which health workers, public health practitioners, and other COVID-19 vaccination stakeholders could receive the latest guidance, ask questions, and share their experiences with COVID-19 vaccine introduction.
There is a growing body of evidence to support the effectiveness of webinars in advancing the knowledge of participants, and providing a safe and supportive environment for learning.[10] Interactive engagement and knowledge gain through webinars are comparable in the promotion of student learning achieved through in-person training.[11] For example, in a webinar series in the Republic of Korea, a majority of participants reported higher likelihood of participating and asking questions in a virtual format compared to a live lecture.[12] Participants have also been documented to appreciate the direct, real-time communication with other participants and facilitators offered through a webinar platform.[13]
The COVID-19 pandemic accelerated the already increasing use of webinars to transfer information and train participants. However, concerns have been raised about limited access to workplace-based learning experiences, and effectiveness of technology-based competence assessments.[14] While physicians in one survey reported feeling overwhelmed by the number of virtual meetings, they also expressed appreciation for the increase in international conferences and virtual courses now available from home during the COVID-19 pandemic.[15] During the pandemic period, medical training seminars have experienced rapid growth in attendance with positive feedback and active participation from learners.[16] Medical didactic seminars have been reported by the participants to be “very beneficial” with a majority (61%) of participants preferring the virtual format to in-person conferences.[17]
This paper contributes to the literature on interactive digital learning by describing participation in and outcomes from the COVID-19 Vaccination: Building Global Capacity initiative. The mixed-methods approach and findings provide insight into how this webinar series supported COVID-19 vaccination capacity building, particularly in LMICs.
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