This study analyzed the relative efficiency of three levels of public primary healthcare facilities in Afghanistan operated by NGOs. We found that different types of health facilities delivered BPHS with varying degrees of efficiency. Providing primary healthcare in CHCs was more efficient than in BHCs and SHCs. Our results also demonstrate potential areas where improvements in resource allocation and use could lead to more efficient health service provision.
Average separate efficiency scores in our study ranged 0.73–0.90 for the different levels. This finding is consistent with efficiency scores calculated using a similar methodology in other countries [11,12,13]. We found that facilities that provide more comprehensive care are more efficient, and therefore have limited room for potential efficiency gains. In contrast, lower-level facilities are less efficient, and therefore may have more room for improvement in efficiency.
Studies conducted in some developing countries report that the majority of primary healthcare facilities are relatively inefficient. For example, a study in Ghana found that 78% of primary health facilities were inefficient [14] and a study in South Africa determined that 70% of primary healthcare facilities were inefficient [15]. Our findings show that 60% of BHCs and SHCs have average efficiency scores of 0.70 or less which make them relatively inefficient.
In addition, we found that the difference in efficiency between the lowest and highest efficiency quintiles, was much broader in facilities that offer fewer services (a range between mean separate efficiency of the highest and lowest quintiles of 0.15 in CHCs, 0.26 in BHCs, and 0.39 in SHCs). The last two offer fewer services than CHCs.
At the lower level health facilities (BHCs and SHCs), we found a wide range of efficiency scores. The separate efficiency score for the lowest quintile of BHCs and SHCs were 0.67 and 0.58 respectively, suggesting that 32.9% and 42.5% of resources could be saved in each facility type, while maintaining the same level of care. Our multivariate analysis confirmed these findings. In order to put this into perspective, in total, USD$7.14 million could be saved had all BHCs and SHCs performed to the level of their most efficient peers. Alternatively, the less efficient health facilities could also increase their outputs with the same level of inputs.
Capital investment in health facilities has been associated with better performance of health facilities in terms of efficiency. This is understandable, especially when the investment is in very needed technologies that once purchased will run for many years. On the other hand, better equipped health facilities will be able to serve more consumers due to efficient use of staff time and higher people trust in the health facility. However, while supporting staff contribution to the cleanliness and safety of health facilities is essential, their share as percentage of total health facility expenditure has been associated with lower efficiency. This should be studied further.
A study in Ghana found that health facilities in urban areas were performing relatively more efficiently compared to rural health facilities [5]. While we did not consider urban vs. rural locations, our findings confirm the importance of geography. Multivariate analysis showed that provinces with a higher hardship scores, reflecting among other parameters, remoteness and more serious security considerations, are working less efficiently.
Several limitations of this study should be acknowledged. First, the EMIS collects capital expenditure, but it does not consider depreciation. However, since depreciation is likely to be even among the types of facilities, we do not expect this to affect our findings. Second, the expenditure incurred in the study period (2016 calendar year) may not necessarily have been used to fund service delivery in the same time period, as some health facilities may have procured medicine for 2017 at the end of 2016. However, some facilities may have procured commodities in 2015 that were used in 2016 and were not measured in our data. We expect that these cancel each other, reducing the possibility of bias.