Characteristics of the participants
In the following section, we present the findings from the five focus group discussions and eight individual interviews with thirty women, two HEWs, and six key informants who met the inclusion criteria for this study. Nearly 14/30 of the focus group participants were in the age group of twenty to twenty-four years old, and the majority (22/30) of them had no schooling. More than half of the participants (17/30) were farmers and housewives (only household chores). The mean number of deliveries of the participants was 2.4 (±0.89). Twenty women had given birth to their last babies at health centers, four at a hospital, and six at home. The majority (21/30) of the participants were Protestant Christians, which is the dominant religion in the region. Thirteen out of thirty (13/30) focus group participants had ever used MWH services (Table 1). Eleven users (11/30) reported staying at the MWH less than a week (two to six days) before delivery, while six (6/30) were accommodated at the MWH for more than one week before giving birth (seven to seventeen days).
Table 2 presents themes and sub-themes, which were constructed from participants' responses, and sorted and categorized according to Penchansky and Thomas's Theory of Access [38] and are grouped into six main themes.
Theme 1: Awareness of MWHs
Poor awareness
The participants demonstrated poor awareness of MWHs. The participants explained that their current poor awareness of the existence or benefits of MWHs in the community has played a role in increased home birth rates. The participants and key informants also noted that even individuals who are aware of MWH services do not use these services because they are unsure of their estimated delivery date. Interviews with the HEWs about MWH awareness also confirmed the stories that several of the women gave; however, they linked the problem to the reluctance of the women to come to HCFs for any services, including the antenatal visits and other meetings where they are likely to get information about MWH services.
The following quote summarises the ideas of those women who gave birth at home and did not use MWHs: ‘I'm not familiar with the houses you're referring to. I've never heard of them ... Nobody has ever informed me of their existence or advantages. But, based on what you’re saying now, I believe it’s important, especially for women who want to come here [health center] but live a long distance away [...] I believe it would be beneficial if other women were also made aware of it’ (Kebele#1, age 33, MWH nonuser).
MWH services promotion
In terms of efforts to raise awareness, dispel myths and sustain knowledge about MWHs, the key informants and FGD participants emphasized the importance of providing context-based communication and information. They stated that given the setting, working in a partnership with the kebele and influential community leaders is the best way to reach the relevant audience. They also suggested resuming the pregnant women’s forum, where the women used to gather monthly, which may be done by HEWs, which generally have good connections with the communities and work with volunteers from the women’s development army in each kebele: ‘There are community gatherings for various events and during these events; it is known that most parts of the community are present, and I think it will be a good time to share information about MWHs. This information has to be delivered by HEWs and influential community and kebele leaders since the information delivered by these individuals is more trustable and acceptable; this would increase the awareness and encourage mothers to stay at MWH’ (Kebele#1, age 34, MWH user).
Reason to stay at MWHs
All the participants who had stayed at MWHs at some point learned about the service through health education during antenatal check-ups and were either categorized as having a potentially high-risk pregnancy or lived far away from the health centers. One of the FGD participants mentioned the reason for choosing to stay at MWHs as follows: ‘I had no intention of giving birth at home because my first delivery was by surgery. I decided to get near the HCFs as soon as possible. The death of a close friend because of heavy bleeding after she gave birth was a second reason why I decided to give birth at HC. I was afraid of my life as well, so I opted to stay nearby’ (Kebele#2, age 28, MWH user).
Theme 2: Availability-related barriers
Poor physical facilities of MWHs
Several participants discussed the lack of basic facilities and resources in MWHs to meet users’ expectations as a barrier to using MWHs. The MWH users from distant communities described how women who live far from health centers are hesitant to leave their homes because the health center and MWH do not have the necessary equipment and resources. According to the key informants, there has frequently been a scarcity of supply, which may imply that less attention is being paid to maternity care at public health institutions. There used to be budget allocation, but that money has now been fully depleted, and there is no other source of income to cover all of the needs of MWH users. Furthermore, MWHs users have proposed that to attract many more women to stay at MWHs, the houses must be upgraded to a standard level where the women can rest and enjoy themselves: ‘I know the MWH facility at [omitted] health center, and it lacks basic facilities where the women wash their clothing, take bath and cook food. … I heard the women who stayed there also complaining of a shortage of foodstuff. I would suggest that food be provided for those who are waiting for labour. There used to be this kind of contribution in the catchment a few years back which needs to be resumed’ (Kebele#3, age 30, HEW).
MWHs staff shortage
The MWH users also stated that MWHs do not have a separate staff/employee in charge of the day-to-day operation of the services. Currently, the midwives in charge of maternity care at the health centers are also in charge of the MWH services. Because of a shortage of midwives at health facilities, appropriate attention has not been paid to MWH services. According to the health center’s heads, ‘I'm worried that we have a shortage of midwives. We have two midwives on duty; let us say one has a personal problem; the remaining one is expected to provide maternity services for twenty-four hours. This is one of the problems in this health center. We have requested that the district health office assign more midwives for this HC’ (Health Centre#1, age 27, Health Officer).
Furthermore, the clients of the MHWs indicated that staff shortages are not simply a matter of numbers; they are also an issue of technical and interpersonal interactions, particularly when it comes to their practical childbirth management skills compared with locally known traditional birth attendants. Women were also disappointed by the midwives’ unprofessional approach at the health centers; they said that some midwives do not take their jobs seriously and that instead of caring for the mothers who needed help, they spoke on the phone during working hours.
Theme 3: Geographical access barriers
Logistic barriers
Many geographical constraints prevent women from getting skilled delivery services. Long distances, a lack of transportation options, and mountainous terrain are the most significant physical hurdles to receiving skilled care, especially for women who give birth at night or during the rainy season. Several participants also mentioned that poor road conditions made it impossible for parturient women to physically access MWHs, even those that were only a few kilometers away. ‘One of the primary reasons I don't go to the MWHs and health facility is the lack of adequately constructed roads in our neighborhood. ... I'm sure you've seen the route that leads to the HC; it’s a tough one for anyone, let alone a pregnant or laboring woman. As a result, rather than going out, we choose to stay at home and pray to God to keep us safe from unanticipated complications’ (Kebele#3, age 35, MWH nonuser).
Ambulance services
The ambulance service was another transportation-related issue. The service is only available for interfacility transfers in emergencies. The participants also advised that because of the lack of public transport and poor road conditions, an ambulance was used to transfer pregnant women from their homes to health facilities and vice versa. They further stated that the available ambulances did not provide adequate service: ‘We have only one ambulance at the district level to transport emergency cases from the HCFs to the hospital. We have to wait for hours for the ambulance after the decision to refer has been made and the driver has been notified. The ambulance may have another assignment, the drivers may refuse to cooperate, or there may be a lack of fuel, causing the case to be transported to the hospital to be delayed for more than three hours or more’ (Health Centre#2, age 36, Nurse).
The MWH allows pregnant women to get closer to the facility before labour starts and decreases geographic barriers by giving them access to skilled care. They went on to say that it allows women to stay close to health centers during the last two weeks of pregnancy and travel to HCFs before labour pains begin. Furthermore, most of the participants stated that while staying at the MWHs, women can benefit from immediate delivery services when labour begins, as well as being referred to a hospital on time if additional care is required. One of the FGD discussants, an MWH user, noted the following: ‘[…] one of the important reasons for deciding to stay at the waiting home is to get timely midwifery care […]. I mean you can avoid delay in reaching the health center at the critical time of labour. By the way, staying at MWH is a good opportunity to skip care from traditional birth attendants’ (Kebele#2, age 23, MWH nonuser).
Describing the importance of MWHs, one participant stated, ‘A community health worker informed me that the health facility has a waiting home. It would be more convenient for mothers who reside a long distance to receive delivery services through these houses. However, I believe that a woman should not be forced to stay at home; rather, she should be convinced and encouraged to do so. It frequently solves problems that arise as a result of delays in reaching health centers’ (Kebele#1, age 27, MWH nonuser]).
Theme 4: Acceptability of MWHs
Culturally insensitivity to the services
The current study revealed that the acceptability of MWH services is another factor in determining MWH use. Not even considering MWHs, it was not customary to give birth at a health facility, and most often the women sought skilled delivery care only when they were having problems during labour that the attending traditional birth attendant could not help with.
The participants also stated that doing some traditional rituals freely at home would be beneficial because health professionals do not allow families to do so in health facilities. Some of the women we spoke with also mentioned how tough it was to leave children at home without someone to look after them. The men were frequently afraid of taking on all of these duties; therefore, they would not allow their wives to leave the house and stay at the MWHs. One of the FGD discussants explained this as follows: ‘In our community, elders don’t allow parturient women, especially those whose delivery is for the first time, to rush to a health care facility. They tell you that labour in these women may take longer than in those women who have the experience. As a result, many women wait until the labour progress at their residency, and some women had given birth while waiting for advanced labour at home.’ (Kebele#5, age 23, MWH nonuser]).
One of the FGD discussants remarked, ‘I think one of the customs we have in this area is preserving the placenta or burying it in the backyard. As we are not allowed to do this custom in health centers; many women don’t want to go there. As we believe labour is a natural process, we believe that no interference is needed, but if you are in healthcare facilities, they may perform unnecessary interventions’ (Kebele#3, age 28, MWH nonuser).
Birthing position preferences
When we asked the women about the cultural preferences that may influence MWH use, the women who had never used MWHs explained that giving birth in a squatting position is generally encouraged to avoid exposing women’s private parts to others. However, the women were not allowed to adopt squatting positions at the HCFs. In addition, women are culturally advised not to leave home after giving birth because there is the belief that mothers may get sick and infected if they leave home early after they gave birth. ‘As you know, we [health centers] do send the women who gave birth at the health center right away to their homes as we don’t have a place for postnatal women, so they don't want to give birth at the health facility. The reasons why they don’t allow mothers to go out of the house ... they believe the mothers might get sick [Likift yiyizatal] when they leave the house, especially if she is alone’ (Health Centre#1, age 27, Health Officer).
One of the reasons for [being reluctant to give birth at the HC] is ... they [providers] often insert their fingers into your secrete/private body at the health centers, which is unacceptable in our culture. As a result, families, including the husbands, recommend staying at home and giving birth with the help of an experienced traditional birth attendant’ (Kebele#5, age 36, MWH nonuser).
The companionship of the women’s choice
Another reason the women did not want to use MWHs was that the midwives would not let them have a companion during birth. MWH users, on the other hand, stated that they were allowed to bring a family member with them while staying at the MWHs. According to the head of one health center, midwives allow companionship in some cases but not in others because they only have one room and want to protect the women’s privacy: ‘My husband had to wait outside the maternity ward during my last delivery in [omitted] HCF because the midwives wouldn't let anyone in. My husband would have offered me psychological support if they had permitted companionship while I was in labour’ (Kebele#6, age 22, MWH user).
Most of the participants said that their husbands would normally determine whether or not they could stay at the MWHs, and that in some cases, the woman’s mother and mother-in-law were also involved in the decision-making process. In terms of the husbands’ involvement in the use of MWHs, women who had stayed at the MWHs at some point said that their husbands were the ones who chose to let them stay there. ‘We came here with the positive will of the husbands. But I know a pregnant woman who wanted to come and stay here, but she couldn’t as her husband didn’t allow her to do so. Many men restrict women from leaving home for long periods. I know some women go back to their homes; they could not stay at the MWHs for more than two weeks because their husbands didn’t allow them to stay more than that’ (Kebele#6, age 33, MWH user).
Theme 5: Affordability of MWH services
Transportation costs and willingness to pay to MWH services
Although maternity care is generally considered ‘free of charge’ in Ethiopia, women have raised concerns about the indirect costs, which most women cannot afford. Community members had to carry pregnant women from remote locations on traditional stretchers until they could get to the road, and the costs of both traditional stretchers and public transportation were among the reasons why women may not opt to seek skilled delivery or stay at an MWH. Additionally, they were also requested to buy drugs from private drug dispensaries and to pay for the costs of meals during their stay. The person in charge of the health center reported that in previous years, there was community support for the management of MWHs, but this has had ended, which limited the functionality of the MWHs. When asked if they would be prepared to pay for the MWHs, the focus group participants expressed a reluctance to do so if the service was linked to a payment: ‘I don’t agree with payment for this service. Those with good income can pay, but for those with low income, I don’t know if they could afford it, they couldn’t? … The source of income in this area is subsistent farming. Let alone for MWH services [accommodation], they don’t want to pay for other medical services; rather, they want to look for traditional options, which costs them less’ (Kebele#5, age 30, MWH nonuser).
Theme 6: Adequacy of the MWHs
Substandard of care and services at the MWHs
The adequacy of MWH services was also identified as a concern for the participants’ to meet the needs of the women. Because there was no meal service, the women must purchase grains to prepare food, but they were unable to do so because of a lack of utensils and a designated cooking area: ‘The house is physically available; it requires materials. It would be wonderful if we could make our coffee and cook our meals ... but sitting with your arms and feet folded and doing nothing is a sign of laziness’ (Kebele#7, age 28, MWH user). ‘Since there is no delineated place to stay after delivery at the health center, the health workers send us home immediately after delivery without washing our clothes, which are soaked with blood’ (Kebele#2, age 28, MWH user). It was revealed that the MWHs do not have shower services or a way to maintain privacy when two women remain in the same room as the one who is accompanying them: ‘There is no area to change clothes or do personal stuff if there are more than three women at a time’ (Kebele#6, age 28, MWH user).